CADILLAC CT6 2018 1.G Warranty Guide

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
6 NEW VEHICLE LIMITED WARRANTY
Tire CompaniesCompany WebsiteToll-Free Number
Bridgestone Americas Tire Operations, LLC www.bridgestonetire.com
1-800-356-4644
Continental/General www.generaltire.com
www.continentaltire.com 1-800-847-3349
1-800-847-3349
Goodyear/Dunlop www.goodyeartires.com
www.dunloptires.com 1-800-321-2136
Michelin/Uniroyal/Goodrich www.michelinman.com 1-800-847-3435
Pirelli www.us.pirelli.com 1-800-747-3554
Maxxis www.maxxis.com 1-866-509-7067
When a tire is removed from service
due to a covered warranty condition
under a tire manufacturer's limited
warranty program, you may be eligible
for a tire replacement or a comparable
new tire on a prorated basis.
The tire manufacturer's limited
warranty program, which can be
obtained by calling or visiting the tire
manufacturer's website or any
authorized dealer, is in lieu of all other remedies or warranties,
expressed or implied, arising by law or
otherwise, including fitness for a
particular purpose or merchantability.
The tire manufacturers expressly
disclaim liability for indirect, special,
incidental, or consequential damages,
lost profit, loss of business, loss of
goodwill, loss of reputation, punitive
or any other damage, cost, or loss of
any kind.*
*Some states do not allow the
exclusion or limitation of incidental or
consequential damages, so the above
limitations or exclusion may not apply
to you.
Accessory Coverages
Most Cadillac parts and accessories
sold and permanently installed on a
Cadillac vehicle by a Cadillac Dealer or
GM approved Accessory Distributor/
Installer (ADI) prior to delivery will be

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
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NEW VEHICLE LIMITED WARRANTY 7
covered under the applicable portion
(Bumper-to-Bumper, Powertrain, etc.)
of the New Vehicle Limited Warranty.
In the event Cadillac accessories are
installed after vehicle delivery, or are
replaced under the New Vehicle
Limited Warranty, they will be
covered, parts and labor, for the
balance of the applicable portion of
the New Vehicle Limited Warranty,
but in no event less than 12 months/
unlimited miles.
GM accessories sold over the counter,
or those not requiring installation, will
continue to receive the standard
Cadillac Dealer Parts Warranty of
12 months from the date of purchase,
parts only.
GM Licensed and Integrated Business
Partner (IBP) Accessories are covered
under the accessory-specific
manufacturer's warranty and are not
warranted by GM or its dealers.Caution
This warranty excludes:
Any communications device that
becomes unusable or unable to
function as intended due to
unavailability of compatible
wireless service or GPS satellite
signals.
Sheet Metal Coverage
Sheet metal panels are covered
against corrosion and rust-through as
follows:
Corrosion: Body sheet metal panels
are covered against rust for 4 years or
50,000 miles, whichever comes first.
Rust-Through: Any body sheet metal
panel that rusts through, an actual
hole in the sheet metal, is covered for
up to 6 years, unlimited mileage.
Important: Cosmetic or surface
corrosion, resulting from stone chips
or scratches in the paint, for example,
is not included in sheet metal
coverage. Towing
Towing is covered to the nearest
Cadillac dealer if your vehicle cannot
be driven because of a warranted
defect.
What Is Not Covered
Tire and Wheel Damage or Wear
Normal tire wear or wear-out is not
covered. Tire wear is influenced by
many variables such as road
conditions, driving styles, vehicle
weight, and tire construction. Uniform
tire wear is a normal condition, and is
not considered a defect. Road hazard
damage such as punctures, cuts,
snags, and breaks resulting from
pothole impact, curb impact, or from
other objects is not covered. Tire wear
due to misalignment beyond the
warranty period is not covered. Also,
damage from improper inflation,
overloading, spinning, as when stuck
in mud or snow, tire chains, racing,
improper mounting or dismounting,
misuse, negligence, alteration,
improper repair, accident, collision,
fire, vandalism, or misapplication is
not covered. Damage to wheels or tire

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
8 NEW VEHICLE LIMITED WARRANTY
sidewalls caused by automatic car
washes or cleaning agents is not
covered.
Damage Due to Accident, Misuse,
or Alteration
The New Vehicle Limited Warranty
does not cover damage caused as the
result of any of the following:
.Collision, fire, theft, freezing,
vandalism, riot, explosion,
or objects striking the vehicle
. Misuse of the vehicle such as
driving over curbs, overloading,
racing, or other competition.
Proper vehicle use is discussed in
the owner’s manual.
. Alteration, modification,
or tampering to the vehicle,
including, but not limited to the
body, chassis, powertrain,
driveline, software, or other
components after final assembly
by GM.
. Coverages do not apply if the
odometer has been disconnected,
its reading has been altered,
or mileage cannot be determined. .
Installation of non-GM (General
Motors) parts
. Water or fluid contamination
. Damage resulting from hail,
floods, windstorms, lightning, and
other environmental conditions
. Alteration of glass parts by
application of tinting films
Important: This warranty is void on
vehicles currently or previously titled
as salvaged, scrapped, junked,
or otherwise considered a total loss.
Damage or Corrosion Due to
Environment, Chemical Treatments,
or Aftermarket Products
Damage caused by airborne fallout,
rail dust, salt from sea air, salt or
other materials used to control road
conditions, chemicals, tree sap, stones,
hail, earthquake, water or flood,
windstorm, lightning, the application
of chemicals or sealants subsequent to
manufacture, etc., is not covered. See
“Chemical Paint Spotting” under
Things to Know About the New Vehicle
Limited Warranty 013. Damage Due to Insufficient or
Improper Maintenance
Damage caused by failure to follow
the recommended maintenance
schedule intervals and/or failure to
use or maintain proper fluids,
or maintain fluids between
recommended maintenance intervals,
fuel, lubricants, or refrigerants
recommended in the owner manual is
not covered.
Damage Due to Contaminated,
Improper, or Poor Quality Fuel
Poor fuel quality or incorrect fuel may
cause driveability problems such as
hesitation, lack of power, stalling,
or failure to start. They may also
degrade functionality of critical
exhaust emissions components such
as spark plugs, oxygen sensors, and
the catalytic converter. Damage from
poor fuel quality, water
contamination, or if the vehicle
requires premium fuel, operating the
vehicle on gasoline with a Pump
Octane less than a 91 (R+M)/2, may
not be covered.

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
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NEW VEHICLE LIMITED WARRANTY 9
Prohibited fuels are: Gasolines
containing any methanol, MMT, an
organometallic octane enhancing
additive, and/or fuels containing more
than 15% ethanol in non-Flex Fuel
Vehicles (FFV).
Please refer to your owner manual
under“Fuel,” for additional
recommendations, including the use
of TOP TIER Detergent Gasoline.
Additional information can also be
found at: www.toptiergas.com/
index.html.
Damage Due to Impact, Use, or the
Environment
Windshield or glass cracks, chips,
or scratches due to impact are not
covered. Windshield cracks will be
covered for the first 12 months,
regardless of mileage if caused by
defects in material or workmanship.
Lights, lenses, mirrors, paint, grille,
moldings, and trim are not covered for
cracks, chips, scratches, dents, dings,
and punctures or tears as a result of
impact with other objects or road
hazards. In addition, cracks, chips,
scratches, or other damage to the face of a radio or instrument cluster from
impact or foreign objects are not
covered.
Third Party Externally Connected
Electrical Products
This warranty does not apply to
hardware or software of a third party
device that is connected to the vehicle
or its components, even if integrated
or delivered with the vehicle. GM is
not responsible for the quality or
accuracy of any information,
or service accessed through or from
any third party device or platform.
Software distributed by GM inside or
outside the vehicle (including, but not
limited to system software or
applications) is not covered by this
Warranty. GM does not warrant that
connections to, from, or through the
vehicle will be uninterrupted or
error-free. Also, the user should back
up their data and information
frequently. GM is not responsible for
any loss or damage to data or
information made available in
connection with the use of the vehicle.
In addition, this Warranty does not
apply: (a) to consumable parts that
are designed to diminish over time,unless failure has occurred due to a
defect in materials or workmanship;
(b) to damage caused by use with
another product or service; (c) to
damage caused by a third party device
or service (including upgrades and
expansions); or (d) to obsolescence or
lack of utility due to incompatibility
with future versions of external
hardware or software, including, but
not limited to mobile devices.
Maintenance
All vehicles require periodic
maintenance. Maintenance services,
such as those detailed in the owner
manual, are the owner's expense.
Vehicle lubrication, cleaning,
or polishing are not covered. Failure of
or damage to components requiring
replacement or repair due to vehicle
use, wear, exposure, or lack of
maintenance is not covered.
Items such as:
.
Audio System Cleaning
. Brake Pads/Linings
. Clutch Linings
. Coolants and Fluids

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
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10 NEW VEHICLE LIMITED WARRANTY
.Filters
. Keyless Entry (or other remote
transmitter/receiver batteries)*
. Limited Slip Rear Axle Service
. Tire Rotation
. Wheel Alignment/Balance**
. Wiper Inserts
are covered up to the first
maintenance inspection period
outlined in the owner manual. Any
replacement at the time of, or beyond
the maintenance inspection period is
considered maintenance, and is not
covered as part of the New Vehicle
Limited Warranty. The New Vehicle
Limited Warranty only covers
components when replacement or
repair of these components is the
result of a defect in material or
workmanship.
* Consumable battery covered up to
12 months only.
** Maintenance items after
7,500 miles. Extra Expenses
Economic loss or extra expense is not
covered.
Examples include:
.
Inconvenience
. Lodging, meals, or other travel
costs
. Loss of vehicle use
. Payment for loss of time or pay
. State or local taxes required on
warranty repairs
. Storage
While extra expenses are not covered
by the New Vehicle Limited Warranty,
Cadillac does provide many additional
customer benefits, such as Cadillac
Owner Benefits. See your owner
manual.
Other Terms : This warranty gives
you specific legal rights and you may
also have other rights which vary from
state to state.
GM does not authorize any person to
create for it any other obligation or
liability in connection with these
vehicles. Any implied warranty of merchantability or fitness for a
particular purpose applicable to this
vehicle is limited in duration to the
duration of this written warranty.
Performance of repairs and needed
adjustments is the exclusive remedy
under this written warranty or any
implied warranty. GM shall not be
liable for incidental or
consequential damages, such as, but
not limited to, lost wages or vehicle
rental expenses, resulting from
breach of this written warranty or
any implied warranty.*
* Some states do not allow limitations
on how long an implied warranty will
last or the exclusion or limitation of
incidental or consequential damages,
so the above limitations or exclusions
may not apply to you.
CT6 PLUG-IN Warranty
For vehicles sold in the United States,
in addition to the Bumper-to-Bumper
Coverage described previously, General
Motors will warrant certain CT6
PLUG-IN components for each
Cadillac CT6 PLUG-IN for 8 years or
100,000 miles (160 000 kilometers),
whichever comes first, from the

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
NEW VEHICLE LIMITED WARRANTY 11
original in-service date of the vehicle,
against warrantable repairs to the
specific hybrid components of the
vehicle.
For vehicles sold in Canada, in
addition to the Base Warranty
Coverage described in the GM
Canadian Cadillac CT6 PLUG-IN
Limited Warranty, Maintenance and
Owner Assistance booklet, General
Motors of Canada Company will
warrant certain CT6 PLUG-IN
components for 8 years or
100,000 miles (160,000 kilometers),
whichever comes first, from the
original in-service date of the vehicle,
against warrantable repairs to the
specific hybrid components of the
vehicle.
This warranty is for Cadillac CT6
PLUG-IN vehicles registered and
normally operated in the United
States or Canada, respectively. In
addition to the initial owner of the
vehicle, the coverage described in this
hybrid warranty is transferable at no
cost to any subsequent person(s) who
assumes ownership of the vehicle
within the above-described 8 years or100,000 miles (160 000 kilometers)
term. No deductibles are associated
with this hybrid warranty.
This hybrid component warranty is in
addition to the express conditions and
warranties described previously. The
coverage and benefits described under
“New Vehicle Limited Warranty
”are
not extended or altered because of
this special hybrid component
warranty.
What Is Covered
This hybrid warranty covers repairs to
correct any hybrid component defect
related to materials or workmanship
occurring during the 8 year or
100,000 miles (160 000 kilometers)
term for the following:
Towing
During the 8 year or 100,000 miles
(160 000 kilometers) hybrid warranty
period, towing is covered to the
nearest Cadillac CT6 Plug-in Certified
Cadillac dealer. if your vehicle cannot
be driven because of a warranted CT6
PLUG-IN specific defect. Contact the Cadillac Roadside Assistance Center
for towing. Refer to the owner manual
for details.
Cadillac CT6 PLUG-IN Coverage
Propulsion Battery Warranty Policy
Like all batteries, the amount of
energy that the high-voltage
“propulsion
”battery can store will
decrease with time and miles driven.
Gradual loss of battery capacity is
NOT covered under the New Vehicle
Limited Warranty. Depending on use,
the high voltage battery may
experience as much as 40% capacity
reduction over the warranty period.
See your owner manual for important
tips on how to maximize the life and
capacity of the high-voltage battery.
To avoid losing warranty coverage for
the battery, follow the guidelines for
proper battery maintenance when the
vehicle is not driven, or when the
vehicle is stored for an extended
period of time.
Hybrid Battery
Battery and Internal Components,
Modules, and Fan

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
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12 NEW VEHICLE LIMITED WARRANTY
Repair
If possible, components will be
repaired or replaced, and the original
battery will be returned to the vehicle.
Replace (If Necessary)
Under warranty, the high voltage
battery will be replaced with either a
new or factory reconditioned high
voltage battery with an energy
capacity (kWh storage) level at or
above that of the original battery prior
to the failure.
Your CT6 PLUG-IN battery warranty
replacement may not return your
vehicle as an“as new”condition, but
it will make your CT6 PLUG-IN fully
operational appropriate to its age and
mileage.
Electric Propulsion Components
High Voltage Wiring, Hybrid
Powertrain and Battery Control
Modules, E-Compressor, Traction
Power Inverter Module (TPIM),
Accessory Power Module (APM), and
Electric Propulsion On-Board Charger.
Brakes
Brake Modulator Assembly Electric Drive Unit
Electric drive unit assembly and
internal components, including the
transmission fluid pump, transmission
fluid pump controller, electric motor,
and 3-phase cables.
What Is Not Covered
In addition to the
”What is Not
Covered“ section previously, the CT6
PLUG-IN warranty does not cover the
following items:
Wear Items
Wear items, such as brake linings, are
not covered in the CT6 PLUG-IN
warranty.
Improper Storage
High voltage battery replacement due
to improper vehicle storage. Refer to
the owner manual for the proper ways
your vehicle’s battery must be
maintained if the vehicle is not driven,
or if it is stored for an extended
period of time.

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
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THINGS TO KNOW ABOUT THE NEW VEHICLE LIMITED WARRANTY 13
Warranty Repairs–Component
Exchanges
In the interest of customer
satisfaction, Cadillac may offer
exchange service on some vehicle
components. This service is intended
to reduce the amount of time your
vehicle is not available for use due to
repairs. Components used in exchange
are service replacement parts that
may be new, remanufactured,
or refurbished.
Remanufactured parts meet Cadillac
approved service part requirements
and are made from previously used
components in a process that involves
disassembly, inspection, cleaning,
update of software and replacement of
parts as appropriate, testing, and
reassembly.
Refurbished parts meet Cadillac
approved service part requirements
and are previously used parts that are
inspected, cleaned, tested, and
repackaged.
All exchange components used meet
Cadillac standards and are warranted
the same as new components.
Examples of the types of components that might be serviced in this fashion
include: engine and transmission
assemblies, instrument cluster
assemblies, radios, compact disc
players, batteries, and powertrain
control modules.
Warranty Repairs
–Recycled
Materials
Environmental Protection Agency
(EPA) guidelines and Cadillac support
the capture, purification, and reuse of
automotive air conditioning
refrigerant gases and engine coolant.
As a result, any repairs Cadillac may
make to your vehicle may involve the
installation of purified reclaimed
refrigerant and coolant.
Tire Service
Any authorized Cadillac or tire dealer
for your brand of tires can assist you
with tire service. If, after contacting
one of these dealers, you need further
assistance or you have questions,
contact the Cadillac Customer
Assistance Center. The toll-free
telephone numbers are listed under
Customer Assistance Offices 033.
Aftermarket Engine
Performance Enhancement
Products and Modifications
Some aftermarket engine performance
products and modifications promise a
way to increase the horsepower and
torque levels of your vehicle’s
powertrain. You should be aware that
these products may have detrimental
effects on the performance and life of
the engine, exhaust emission system,
transmission, and drivetrain. Engine
power enhancement products may
enable the engine to operate at
horsepower and torque levels that
could damage, create failure, or reduce
the life of the engine, engine emission
system, transmission, and drivetrain.
Damage, failure, or reduced life of the
engine, transmission, emission
system, drivetrain, or other vehicle
components caused by aftermarket
engine performance enhancement
products or modifications may not be
covered under your vehicle warranty.

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
14 THINGS TO KNOW ABOUT THE NEW VEHICLE LIMITED WARRANTY
After-Manufacture
“Rustproofing”
Your vehicle was designed and built to
resist corrosion. Application of
additional rust-inhibiting materials is
neither necessary nor required under
the Sheet Metal Coverage. Cadillac
makes no recommendations
concerning the usefulness or value of
such products.
Application of after-manufacture
rustproofing products may create an
environment which reduces the
corrosion resistance built into your
vehicle. Repairs to correct damage
caused by such applications are not
covered under your New Vehicle
Limited Warranty.
Paint, Trim, and Appearance
Items
Defects in paint, trim, upholstery,
or other appearance items are
normally corrected during new vehicle
preparation. If you find any paint or
appearance concerns, advise your
dealer as soon as possible. Your owner
manual has instructions regarding the
care of these items.
Vehicle Operation and Care
Considering the investment you have
made in your Cadillac, we know you
will want to operate and maintain it
properly. We urge you to follow the
maintenance instructions in your
owner manual.
If you have questions on how to keep
your vehicle in good working
condition, see your Cadillac dealer, the
place many customers choose to have
their maintenance work done. You can
rely on your Cadillac dealer to use the
proper parts and repair practices.
Maintenance and Warranty
Service Records
Retain receipts covering performance
of regular maintenance. Receipts can
be very important if a question arises
as to whether a malfunction is caused
by lack of maintenance or a defect in
material or workmanship.
A“Maintenance Record ”is provided in
the maintenance schedule section of
the owner manual for recording
services performed. The servicing dealer can provide a
copy of any warranty repairs for your
records.
Chemical Paint Spotting
Some weather and atmospheric
conditions can create a chemical
fallout. Airborne pollutants can fall
upon and adhere to painted surfaces
on your vehicle. This damage can take
two forms: blotchy, ring-shaped
discolorations, and/or small irregular
dark spots etched into the paint
surface.
Although no defect in the factory
applied paint causes this, Cadillac will
repair, at no charge to the owner, the
painted surfaces of new vehicles
damaged by this fallout condition
within 12 months or 12,000 miles of
purchase, whichever comes first.
Warranty Coverage
–Extensions
Time Extensions : The New Vehicle
Limited Warranty will be extended
one day for each day beyond the first
24 hour period in which your vehicle
is at an authorized dealer facility for
warranty service. You may be asked to
show the repair orders to verify the

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
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THINGS TO KNOW ABOUT THE NEW VEHICLE LIMITED WARRANTY 15
period of time the warranty is to be
extended. Your extension rights may
vary depending on state law.
Mileage Extensions :Prior to
delivery, some mileage is put on your
vehicle during testing at the assembly
plant, during shipping, and while at
the dealer facility. The dealer records
this mileage on the first page of this
warranty booklet at delivery. For
eligible vehicles, this mileage will be
added to the mileage limits of the
warranty ensuring that you receive
full benefit of the coverage. Mileage
extension eligibility:
. Applies only to new vehicles held
exclusively in new vehicle
inventory.
. Does not apply to used vehicles,
-owned vehicles, dealer owned
used vehicles, or dealer
demonstrator vehicles.
. Does not apply to vehicles with
more than 1,000 miles on the
odometer even though the vehicle
may not have been registered for
license plates.Warranty Service —Foreign
Countries
Touring Owner Service
If you are touring in a foreign country
and repairs are needed, take your
vehicle to the nearest GM dealer
which sells and services Cadillac
vehicles. However, if a Cadillac dealer
cannot be located, significantly
inconvenienced customers can take
their vehicle to any GM dealer for
repairs.
Important: Repairs made necessary
by the use of improper or dirty fuels
and lubricants are not covered under
the warranty. See your owner manual
for additional information on fuel
requirements when operating in
foreign countries.
Permanent Relocation
This warranty applies to Cadillac
vehicles registered in the United
States and normally operated in the
United States, Canada, or Mexico.
If you have permanently relocated and
established household residency in
another country, GM may authorize
the performance of repairs under the warranty authorized for vehicles
generally sold by GM in that country.
Contact an authorized GM dealer in
your country for assistance.
Important:
GM warranty coverages
may be void on Cadillac vehicles that
have been imported/exported for
resale.
Original Equipment Alterations
This warranty does not cover any
damage or failure resulting from
modification or alteration to the
vehicle's original equipment as
manufactured or assembled by
General Motors. Examples of the types
of alterations that would not be
covered include cutting, welding,
or disconnecting of the vehicle's
original equipment parts and
components.
Additionally, General Motors does
not warranty non-GM parts,
calibrations, and/or software
modifications. The use of parts,
control module calibrations, software
modifications, and/or any other
alteration not issued through General
Motors will void the warranty
coverage for those components that