dead battery CHEVROLET BOLT EV 2023 Owners Manual

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada-
16404388) - 2023 - CRC - 3/7/22
Keys, Doors, and Windows 15
Conditions in Which Remote Start Will
Not Work
The remote vehicle start feature will not
operate if:
.The remote key is in the vehicle.
.The vehicle is on.
.The hood is not closed.
.The hazard warning flashers are on.
.The electric drive unit coolant
temperature is too high.
.Two remote vehicle starts, or a single
remote start with an extension, have
already been used.
.The vehicle is not in P (Park).
Door Locks
{Warning
Unlocked doors can be dangerous.
.Passengers, especially children, can
easily open the doors and fall out of a
moving vehicle. The doors can be
unlocked and opened while the vehicle
is moving. The chance of being thrown
out of the vehicle in a crash is
increased if the doors are not locked.(Continued)
Warning (Continued)
So, all passengers should wear seat
belts properly and the doors should be
locked whenever the vehicle is driven.
.Young children who get into unlocked
vehicles may be unable to get out.
A child can be overcome by extreme
heat and can suffer permanent injuries
or even death from heat stroke.
Always lock the vehicle whenever
leaving it.
.Outsiders can easily enter through an
unlocked door when you slow down
or stop the vehicle. Locking the doors
can help prevent this from happening.
To lock or unlock the doors from outside the
vehicle:
.Use the key in the driver door to lock and
unlock the door without the remote key.
The key cylinder is covered with a cap.
See “Driver Door Key Lock Cylinder Access
(In Case of Dead Battery)” later in this
section.
.PressQorKon the remote key to lock
and unlock the doors.
To lock or unlock the doors from inside the
vehicle:
.PressQorKon the power door lock
switch.
.Pull the door handle. Pulling an interior
door handle will unlock the door. Pulling
the door handle again unlatches it.
Keyless Access
The remote key must be within 1 m (3 ft) of
the liftgate or door being opened. Press the
button on the door handle to open. See
“Keyless Access Operation” underRemote
Key Operation 07.

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada-
16404388) - 2023 - CRC - 3/7/22
16 Keys, Doors, and Windows
Driver Door Key Lock Cylinder Access (In
Case of Dead Battery)
To access the driver door key lock cylinder:1. Insert the key into the slot on the bottom of the cap.
2. Lift the key upward to remove the cap.
3. Insert the key into the cylinder and turn to unlock.
To replace the cap:
1. Position the bottom edge of the cap under the lower edge of the metal
piece (2). The tabs (3) attach to the
metal piece (2) at the positions (1).2. Rotate the cap upward and install intoplace.
3. Check that the cap is secure.
Free-Turning Locks
The door key lock cylinder turns freely when
either the wrong key is used, or the correct
key is not fully inserted. The free-turning
door lock feature prevents the lock from
being forced open. To reset the lock, turn it
to the vertical position with the correct key
fully inserted. Remove the key and insert it
again. If this does not reset the lock, turn
the key halfway around in the cylinder and
repeat the reset procedure.

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada-
16404388) - 2023 - CRC - 3/7/22
Vehicle Care 259
Contact a professional towing service if the
disabled vehicle must be transported. GM
recommends a flatbed tow truck to
transport a disabled vehicle. Use ramps to
help reduce approach angles, if necessary.
If equipped, a tow eye may be located near
the spare tire or emergency jack. Do not use
the tow eye to pull the vehicle from the
snow, mud, sand, or ditch. Tow eye threads
may have right or left-hand threads. Use
caution when installing or removing the
tow eye.
The vehicle must be in N (Neutral) and the
electric parking brake must be released
when loading the vehicle onto a flatbed tow
truck.
.If the vehicle is equipped with car wash
mode and has 12-volt battery power, refer
to“Car Wash Mode” underElectric Drive
Unit 0165 to place the vehicle in
N (Neutral).
.If the 12-volt battery is dead and/or the
engine will not start, the vehicle will not
move. Try to jump start the vehicle. Refer
to Jump Starting - North America 0256
and if the jump start is successful, retry
the “Car Wash Mode” procedure.
.If jump starting is unsuccessful, the
vehicle will not move. Tire skates or
dollies must be used under the non-rolling
tires to prevent vehicle damage.
Front Tow Eye Attachment Point
Carefully open the cover in the fascia by
using the small notch that conceals the tow
eye socket.
Install the tow eye into the socket and turn
it until it is fully tightened. When the tow
eye is removed, reinstall the cover with the
notch in the original position.

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada-
16404388) - 2023 - CRC - 3/7/22
Customer Information 281
adaptive equipment required for the vehicle,
such as hand controls or a wheelchair/
scooter lift for the vehicle.
To learn about the GM Mobility program,
see www.gmmobility.com or call the GM
Mobility Assistance Center at 1-800-323-9935.
Text Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has a
Mobility program. See www.gm.ca, or call
1-800-GM-DRIVE (800-463-7483) for details.
TTY users call 1-800-263-3830.
Roadside Assistance Program
From the U.S., call 1-888-811-1926; Text
Telephone (TTY): 1-888-889-2438.
From Canada, call 1-800-268-6800.
Service is available 24 hours a day, 365 days
a year.
Calling for Assistance
When calling Roadside Assistance, have the
following information ready:
.Your name, home address, and home
telephone number.
.Telephone number of your location.
.Location of the vehicle.
.Model, year, color, and license plate
number of the vehicle.
.Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the
vehicle.
.Description of the problem.
Coverage
Tow services are covered under the EV
Component Coverage warranty. For details
on additional Roadside coverage, contact
Chevrolet Roadside Assistance.
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and Chevrolet reserve the
right to make any changes or discontinue
the Roadside Assistance program at any
time without notification.
General Motors North America and Chevrolet
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Lock-Out Service:Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Tow from a Public Road or Highway: Tow
to the nearest certified Chevrolet EV
dealer for warranty service, or if the
vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
If the vehicle is out of charge, Roadside
will tow the vehicle to the nearest
charging station or to the customer’s
home, whichever is closest.
.Flat Tire Change: If the tire has been
separated from the wheel, has damaged
sidewalls, or has a large puncture, the tire
is too severely damaged for the self
sealing tire to be effective and the vehicle
will have to be towed. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.