phone CHEVROLET S10 1997 2.G Owners Manual
[x] Cancel search | Manufacturer: CHEVROLET, Model Year: 1997, Model line: S10, Model: CHEVROLET S10 1997 2.GPages: 402, PDF Size: 21.04 MB
Page 133 of 402
Downloaded from www.Manualslib.com manuals search engine NOTXCE:
Before you add. any sound equipment .to your
vehicle -- like a tape player, CB radio, mobile
telephone
or two-way radio =- be sure you can add
what you want. If you can, it’s very important to
do it pruperly.-Added sound :equipment may
interferewith the operation of .your ve.hicle’s
engine, Delco;’ radio or other system-s, and -even
damage them.
Your vehicle’s systems may inteifere
Mth the opemtion of sound eq~pnent that has
heen added improperly.
So, befamadding sound equipment, check with
yo.ur dealer
and be sure to check. Federal rules-
coxering mobile .radib and telephone units.
e of Your Cassette Tape- Player
3-20
Page 379 of 402
Downloaded from www.Manualslib.com manuals search engine For.prampt assistame, please have the follo.wing
information -available to give
the Customer
Assistance Repres.entative.
Yournme, address, home and business
telephone
numbers
@- Vehicle Identification Number (This is available'
fr0.m- the vehjcle regjgtration or title, or the plate at
the top left af the.instrument panel and visible
thraugh the windshield.)
0 Dealership naxi~e and 1oe:ation
0 Vehide~delivety date-and present mileage
.Nature ofconcern
We.en6ourage
you tcj call us SO we can give your inquiry
prompt attention.
However, if you wish to write
Chevrolet, address
your inquiry to:
Chevrolet Motor Divisim
Chevrblet Customer. As-&afice Center
P.O. Box 7047
TZOY, MI 4.8007-~c)47
In Canada, write to:
General MQtors of C.amda Limited
Customer Comr;nunic.ation Centre, 163-005
El08 Colonel Sam Drive
Oshawa, Ontario LlH 8P7
Re€er to your Warranty and Qwner Assistance
'Information booklet for addres;ses of
GM Overseas 0ffice.s.
When contacting Chevrolet,
pkas% -remember that.
yam. concern will likely be resolved in the deal-ership,
using the dealer's facilities, ,equipment and personnel.
That is why we suggest you fdlo~~ .Step One- first if
you have aconcern.
Custo,mer Assistance for Text
Telephone (TTY) Users
To assist customers who -are de.af, hard of-heaxing, or
speech-impaired and srirho use Text Telephones (TTYs.1,.
Chevrolet h-as TTY equipment availabie at its Customer
Assistance Center. Any TTY user can communicate with
Chevro1e.t by dialing: 1-800-833;-,CHEV. (TT-Y users in
Canalda can dial 1-800-263-3830.)
Page 384 of 402
Downloaded from www.Manualslib.com manuals search engine GM Participation in an Alternative
Dispute
Resolution Program
This prcgram .is available iil all 50 states. and the District
of Co1urnbi.a. Camdim 'owners refer- to your Warrm-q
and Owner Assistance Information booklet for
information
on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP). General Mo-tors reserves the right to
.change eligibihty limitations &d/or to discontinue its
:participation
-. in this program.
'Both Chevrolet
and your Ghevrolet dealer are committed
.to
making sure you are completely satisfied with your new
vehicle.
Our experience has shown that, if a situation
arises where you feel your concern has. not: been
:;adequately addressed,
the Customer Satisfactim Proct-a-e
idescdbed earlier
in hs section is very successful.
'There may be instances where an impartial third party
:can assist in arriving at a solution to a disagreement.
iregarding vehicle repairs or interpretation
of the New
'Vehicle
Limited Warranty.. To assist- in resolving these
disagreements, Chevrolet voluntarily participates in
BBB AUTO LINE.
BBB AUTO LINE is an out-of-court program
administered by the Better B.usine.ss Bureau system
to
settle ,automotive disputes. This p-rogram'is available
free
of charge to customers. who currently own or lease a
GM vehicle.
If you are not satisfi-ed after following the Customer
Satisfaction Procedure,
you may contact the BBB using
the toll-free te1ephon.e
number, or write the.m at the
following address:
BBB AUTO LINE
Council of Better Business Bureaus, Inc.
4200 Wilson Bou-levard
Suite
8'00
Arlington, VA 22203-1 804
Telephone: 1-.800-9-55-5 100
To'.file a claim, you will be asked to provide your 'name
and..address, your Vehicle Identification N.umber (VIN)
and a statement of the nature of your-eomplajnt.
Eligibility
is limited by vehi-cle age -and mile-agej and
other factors.
Page 386 of 402
Downloaded from www.Manualslib.com manuals search engine REPORTING SAFETY DEFECTS TO
THE CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada,
in addition to notifying General
Motors
of Gana.da-Limited. You may write to:
Trgnspxt Canadti
B.ox 8880
Ottawa, Ontario K1G 3J2
REPORTING SAFETY DEFECTS
TO GIZNERAL MOTORS
In addition to.notifying NHTSA (.or Transport Canada)
in a situation like this, wecertainly hope you’lI notify
us. Please call us at 1-800-222-1020 or write:
Chevrolet..Motor Division
Chevrb1et:Customet .Assistance Center
P.O. Box 7047
Tray, Michigan 4800’7-7.047
In Cmada, pletise call us at 1-8.00-263-3777 (English,)
or 1-8:00-2.63-7854 (French). Or, mite:
:General Motors of Canada Limited.
Cu-stomer Communicat3on Centre
1908 Colonel Sam Drive
Oshawa, Ontario: LLH 8P7
Ordering Sg .vice and Owner
Publications in Canada
aervice manu.al-s, service bulletins; owner’s :manuals and
other service literature
are available fur -purchase .for all
current and past madel General MQ~KS vehicles.
The tall-free telephone number for orderiag information
in Canada i.s 1-.800-668-553-9.
8-11