service CHRYSLER CROSSFIRE 2008 1.G Warranty Booklet

Vehicle Identification Number
Warranty Start Date
Selling Retailer Code
Moving? page 5
page 15
For 24-hour Roadside Assistance
Dial 1-800-363-4869

licence plate number and odometer reading.

which you are calling.
See page 20 for details.
IMPORTANT MESSAGE REGARDING YOUR
MAINTENANCE BOOK AND WARRANTY COVERAGE
Your New Vehicle Limited Warranty requires that you
perform the scheduled maintenance at the time or
metrage shown in your Owner’s Manual. If you do not
do so, and your vehicle fails as a result of your failure to
maintain it properly, repairs may not be covered under your
warranty.
DaimlerChrysler recommends that you use this
Maintenance Service Schedule Book to keep a written
record of maintenance performed on your vehicle.

CONTENTS
Warranty Information ......................................... 4
Your rights and responsibilities .......................... 4-5
About your warranties ............................................ 6
3/60 Basic Warranty ................................................ 7
5/100 Powertrain Warranty .................................... 8
Corrosion Warranty ................................................ 9
Emission Warranties....................................... 10-11
What is not covered ........................................ 12-14
How to get service ................................................. 15
Other things you should know ...................... 16-17
Customer Assistance ........................................ 18
Arbitration ............................................................. 19
5/100 Roadside Assistance Program ............ 20-23
Optional Service Contracts .......................... 24-28
Maintenance Service Schedule Coupons
TO OUR CUSTOMERS:
This booklet explains the maintenance schedule, the limited warranties, and
optional service contracts that apply to your new vehicle. It explains exactly
what’s covered, how long each warranty lasts, and what you must do to keep
the warranties in force. Please read the warranties and other information in
this booklet carefully.
This booklet should be kept in your vehicle.
In this booklet, “DaimlerChrysler Retailer” means any authorized retailer who sells and
services Chrysler, Jeep
® or Dodge vehicles.
“DaimlerChrysler” and “DaimlerChrysler Canada” mean DaimlerChrysler Canada Inc.
“DaimlerChrysler parts” mean Mopar
® or Autopar® brand parts designed for Chrysler, Jeep
and Dodge vehicles by DaimlerChrysler Motors Corporation.
Chrysler and Dodge are registered trademarks of DaimlerChrysler Canada Inc., a wholly owned subsidiary
of DaimlerChrysler Corporation. Jeep is a registered trademark of DaimlerChrysler Corporation, used under
licence by DaimlerChrysler Canada Inc. Mopar is a registered trademark of DaimlerChrysler Corporation.
Autopar is a registered trademark of DaimlerChrysler Canada Inc.
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YOUR RIGHTS AND RESPONSIBILITIES
All of the warranties in this booklet are limited warranties and they
give you specific legal rights. You may also have other rights which
vary from province to province. Some provinces do not allow the
exclusion or limitation of incidental or consequential damages, or
limitation of how long an implied warranty lasts or who is eligible
for coverage, so the stated limitations or exclusions may not apply
to you.The limited warranties in this booklet are the only express
warranties made by DaimlerChrysler Canada Inc. applicable to this
vehicle. Any implied warranty or condition of merchantability or
fitness for a particular purpose applicable to this vehicle is limited in
duration to the duration of these limited warranties.
DaimlerChrysler Canada Inc. shall not be liable for commercial
loss, special or consequential damages resulting from breach of
these written warranties or of any implied warranty or condition.
OPERATION AND MAINTENANCE
It is your responsibility under the terms of these warranties to
operate and main tain your vehicle as recommended in the Owner’s
Manual. Regular scheduled maintenance, described in your Owner’s
Manual and herein, is essential to trouble-free operation.
We strongly recommend that you return to your selling
retailer for all service, both during and after the warranty periods.
DaimlerChrysler Canada Retailers are best equipped and trained
to provide all levels of service and maintenance for your vehicle.
YOUR RIGHTS AND RESPONSIBILITIES
WARRANTY
INFORMATION
2008 CHRYSLER CROSSFIRE

5 High-tech diagnostic equipment is sometimes needed to service a
vehicle efficiently and accurately. DaimlerChrysler Canada Retailers
have unique diagnostic computers and electronic and mechanical
tools, specially designed to service our cars and trucks, and we
provide special technical training so their technicians can render the
skilled care your vehicle needs.
WARRANTY SERVICE
Warranty service must be done by an authorized DaimlerChrysler
Retailer. We recommend that you return to your selling retailer for
this service; however, you may request warranty service for your
vehicle from any DaimlerChrysler Retailer. See “How to Get Service”
on page 15.
NAME AND ADDRESS CHANGES
The Canadian Motor Vehicle Safety Act requires vehicle
manufacturers to notify owners if the correction of a safety-related
defect becomes necessary. If you change your name or address, or
if you are a subsequent owner of this vehicle, please use the yellow
Name or Address Change Card, found in the glovebox packet, to
report the change to DaimlerChrysler Canada. If the card is missing,
ask your retailer for one or “Update Your Personal Information” in
the “Owner’s Section” at www.chrysler.ca.
YOUR RIGHTS AND RESPONSIBILITIES
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5/100 POWERTRAIN WARRANTY
The following powertrain components are covered for 5 years or
100,000 kilometres, whichever occurs first, measured from the
vehicle’s original warranty start date.
Vehicles placed in taxi, limousine, postal or ambulance
service and all SRT vehicles are excluded from the 5-year or
100,000-kilometre Powertrain Warranty and are covered only
under the 3-year or 60,000-kilometre Basic Warranty.

Engine – Cylinder block and all internal parts; cylinder head
assemblies; timing case, timing chain, timing belt, gears and
sprockets; vibration damper; oil pump; water pump and housing;
intake and exhaust manifolds; flywheel with starter ring gear; core
plugs; valve covers; oil pan; turbocharger housing and internal
parts; turbocharger wastegate actuator; supercharger; serpentine
belt tensioner; seals and gaskets for listed components only.
Front-Wheel Drive – Transaxle case and all internal parts; axle
shaft assemblies; constant velocity joints and boots; differential
cover; oil pan; transaxle speed sensors; transaxle solenoid assembly;
PRNDL position switch; transaxle electronic controller; torque
converter; seals and gaskets for listed components only.

Note: Manual transmission clutch parts are not covered at any time.

Rear-Wheel Drive – Transmission case and all internal parts;
torque converter; drive/flex plate; transmission range switch;
transmission control module; bell housing; oil pan; seals and
gaskets for listed components only. Rear axle housing and
all internal parts; axle shafts; axle shaft bearings; driveshaft
assemblies; driveshaft centre bearings; universal joints and yokes;
seals and gaskets for listed components only.

4-Wheel Drive (4x4) – Transfer case and all internal parts;
transfer case control module and shift mode motor assembly;
axle housing and all internal parts; axle shafts; axle shaft bearings;
driveshaft assemblies (front and rear); driveshaft centre bearings;
universal joints and yokes; disconnect housing assembly; seals
and gaskets for listed components only.
5/100 POWERTRAIN WARRANTY
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10
EMISSION WARRANTIES
EMISSION WARRANTIES
DaimlerChrysler Canada warrants that your new vehicle was
designed, built and equipped to conform, at the time of sale, with
applicable federal and provincial emissions standards, and that
the vehicle is, at the time of sale, free from defects in material
and workmanship which would cause it to fail to conform to the
applicable emission standards within the warranty periods specified.
A covered defect is one which causes your vehicle to fail to meet
applicable emission control regulations.
To keep your vehicle operating properly and in conformance
with emission regulations, see the “Scheduled Main tenance”
instructions in your Owner’s Manual and herein. Only
DaimlerChry sler parts should be used for maintenance and repair
of your vehicle’s emission control systems.
You should keep any receipts for maintenance service and pass
them on to the next owner of your vehicle, in case questions arise
concerning maintenance. DaimlerChrysler Canada has the right to deny warranty coverage if your vehicle has not been properly
maintained, or if repairs are needed because parts other than
DaimlerChrysler parts were used; however, denial will not be based
on the lack of maintenance records alone.
Warranty service must be performed by an authorized
DaimlerChrysler Retailer.
If emergency warranty service is required and an authorized
retailer is not available, contact DaimlerChrysler Canada Customer
Assistance (page 18) and request emission warranty service help.
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EMISSION DEFECT WARRANTY / EMISSION PERFORMANCE WARRANTY
EMISSION DEFECT WARRANTY
The 3/60 Basic Warranty covers all emission control
components for 3 years or 60,000 kilometres, whichever occurs
first. The Emission Defect Warranty provides longer coverage for
specified components.
The Defect Warranty covers the following major emission control
parts, if so equipped, for 8 years or 130,000 kilometres, whichever
occurs first:


EMISSION PERFORMANCE WARRANTY
The Emission Performance Warranty only applies to cars and trucks
with a GVW less than 3855 kg (8500 lb).
For 2 years or 40,000 kilometres, whichever occurs first, the
Performance Warranty will cover the cost of repairing or adjusting
any components or parts of your vehicle that might be necessary to
pass an approved provincial Inspec tion/Maintenance (I/M) program’s
emissions test, but only if:


the test; and

provincial I/M test
Provincial test fees, if any, are not covered by this warranty.
HOW TO GET SERVICE UNDER THIS WARRANTY
If your vehicle fails an approved I/M emissions test within the
Emission Performance Warranty period, take it to an authorized
DaimlerChrysler Retailer as soon as possible. Give the service
representative the printout that shows your vehicle failed the test. If
possible, bring all service receipts, maintenance logs and records to
prove that your vehicle has been properly maintained.
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WHAT IS NOT COVERED
WHAT IS NOT COVERED
DAMAGE FROM MISUSE OR ACCIDENT
The warranties in this booklet do not cover repairs required due
to fire, accidents, abuse, negligence, objects striking your vehicle,
carrying corrosive materials (such as chemicals, acids and fertilizers),
misuse (such as driving over curbs, overloading, spinning wheels,
etc.), racing or participating in a racing event, improper discon-
nection of components, modifying the exhaust system, tampering
or making adjustments which do not comply with DaimlerChrysler
specifications.
Disconnecting, tampering with or changing the reading of the
odometer will void your warranties.
DAMAGE FROM THE ENVIRONMENT
The warranties in this booklet do not cover fading or deterior ation
caused by exposure to the elements, or repairs required due to
airborne fallout, acid rain, chemicals, tree sap, insects, bird or
insect droppings, salt, sand, gravel, road hazards, hail, wind storms,
lightning, floods or any other event of nature. Road salt, car washes, scuffs and scratches, and everyday abrasion
from sand and dirt can affect the appearance of a vehicle’s wheels
(steel, chrome and aluminum) and other undercarriage parts. Some
surface corrosion with use is normal; it is not a defect and is not
covered by any warranty.
NORMAL MAINTENANCE AND WEAR
The warranties in this booklet do not cover normal
main tenance services, such as oil and filter changes, general
lubrication, tire rotation, engine tune-ups and replacing spark
plugs. Required maintenance services are described in detail in
your Owner’s Manual and herein. The warranties also do not cover
worn wiper blades, clutch discs, brake rotors, pads, linings or
drums, windshield and rear window, wheel alignment and wheel
balancing (unless they are defective, see page 7).
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HOW TO GET SERVICE
HOW TO GET SERVICE
IN CANADA:
Warranty service must be done by an authorized DaimlerChrysler
Retailer. If you move or are travelling in Canada, warranty service
may be requested from any authorized DaimlerChrysler Retailer, but
preferably one who sells the same brand vehicle as yours.
IN THE UNITED STATES (INCLUDING U.S. POSSESSIONS AND
TERRITORIES) AND MEXICO:
If you are travelling temporarily in the United States or Mexico, and
your vehicle remains registered in Canada, your DaimlerChrysler
Canada Warranty will still apply. Service may be requested at any
authorized DaimlerChrysler Retailer.
IN A FOREIGN COUNTRY OUTSIDE OF NORTH AMERICA:
If you are travelling temporarily outside of North America and your vehicle
remains registered in Canada, you should take your vehicle to an
authorized DaimlerChrysler Retailer. If the authorized retailer charges
you for repairs which you feel should be covered under your warranty, please get a detailed receipt for the work done. When your vehicle returns
to Canada, contact the DaimlerChrysler Canada Customer Assistance
Centre (page 18) for reimbursement consideration. Reimbursement will
not be considered if the vehicle does not return to Canada.
IF YOU MOVE:
If you are moving to another country, be sure to contact the customs
department of the destination country before you move. Vehicle
importation rules vary considerably from country to country.
If you are moving to the United States, be sure to also contact
the DaimlerChrysler Motors Customer Assistance office at
1-800-992-1997 to obtain the necessary documentation to register
your vehicle and to determine warranty eligibility in the U.S.
NOTICE:
If your vehicle is registered outside of Canada, and you have not
followed the procedure set out above, your vehicle will no longer
be eligible for warranty coverage of any kind. (Vehicles registered to
Canadian Government officials or military personnel on assignment
outside of Canada will continue to be covered by the Basic Warranty.)
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OTHER THINGS YOU SHOULD KNOW
OTHER THINGS YOU SHOULD KNOW
OPTIONAL SERVICE CONTRACT
DaimlerChrysler Canada has a service contract specially designed
for most new vehicles, to cover repair costs beyond your vehicle’s
warranty. Protection is available for almost every operating part of
your vehicle, and at reasonable cost.
DaimlerChrysler Canada stands fully behind its service
contracts. Be sure that the contract you buy is a genuine
DaimlerChrysler Service Contract. We are not responsible for
other companies’ contracts. See page 24 for details on available
service contracts.
APPEARANCE ITEMS
Defects or damage to sheet metal, paint, trim and other appearance
items are normally found and corrected during new vehicle
inspection. For your protection, if you find any such defect or
damage, you should tell your selling retailer immediately, because
if the problem worsens due to use and exposure, repairs will not be
covered by any warranty.
PRODUCTION CHANGES
DaimlerChrysler Canada and its retailers reserve the right to make
changes in vehicles built and/or sold at any time without in cur ring
any obligations to make the same or similar changes on vehicles
which were built and/or sold previously.
EXCHANGE PARTS
To reduce the amount of time your vehicle is out of service due
to repairs, DaimlerChrysler may offer exchange service on some
parts. Mopar
® or Autopar® brand exchange parts may be new,
remanufactured, reconditioned or repaired, but all meet
DaimlerChrysler standards and are warranted the same as new
parts. Examples of parts that may be serviced by exchange include
engines, transmissions, instrument clusters, radios, tape and CD
players, speedometers and various electronic modules.
2008 CHRYSLER CROSSFIRE