service CHRYSLER PACIFICA 2006 1.G Warranty Booklet
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• MAINTENANCE SERVICE SCHEDULE • WARRANTIES • ROADSIDE ASSISTANCE • OPTIONAL SERVICE CONTRACTS •
SV0601-E
2006 PASSENGER CARS • MINIVAN • PACIFICA
VIPER, CROSSFIRE, 300 SERIES AND MAGNUM EXCLUDED
Page 2 of 130
Vehicle Identification Number
Warranty Start Date
Selling Retailer Code
Moving?
• Name and address changes ......................................................................page 5
• How to get service ..................................................................................page 15
For 24-hour Roadside Assistance
Dial 1 800 363-4869
• Give us your Vehicle Identification Number,
licence plate number and odometer reading.
• Tell us where you are and the number from
which you are calling.
See page 20 for details.
IMPORTANT MESSAGE REGARDING YOUR
MAINTENANCE BOOK AND WARRANTY COVERAGE
Your New Vehicle Limited Warranty requires that you
perform the scheduled maintenance at the time or
metrage shown in your Owner’s Manual. If you do not do
so, and your vehicle fails as a result of your failure to
maintain it properly, repairs may not be covered under your
warranty.
DaimlerChrysler recommends that you use this Maintenance
Service Schedule Book to keep a written record of
maintenance performed on your vehicle.
Page 3 of 130
32006 Passenger Car • Minivan • Pacifica
CONTENTS
Warranty Information .......................................... 4
Your rights and responsibilities.......................... 4-5
About your warranties ............................................ 6
3/60 Basic Warranty ................................................ 7
5/100 Powertrain Warranty .................................... 8
Corrosion Warranty ................................................ 9
Emission Warranties ...................................... 10-11
What is not covered ........................................ 12-14
How to get service ................................................ 15
Other things you should know ...................... 16-17
Customer Assistance.......................................... 18
Arbitration.............................................................. 19
5/100 Roadside Assistance Program............ 20-23
Optional Service Contracts .......................... 24-28
Maintenance Service Schedule Coupons
TO OUR CUSTOMERS:
This booklet explains the maintenance schedule, the limited warranties, and
optional service contracts that apply to your new vehicle. It explains exactly
what’s covered, how long each warranty lasts, and what you must do to keep
the warranties in force. Please read the warranties and other information in
this booklet carefully.
This booklet should be kept in your vehicle.
In this booklet, “DaimlerChrysler Retailer” means any authorized retailer who sells and
services Chrysler, Jeep
®or Dodge vehicles.
“DaimlerChrysler” and “DaimlerChrysler Canada” mean DaimlerChrysler Canada Inc.
“DaimlerChrysler parts” mean Mopar
®or Autopar®brand parts designed for Chrysler, Jeep®or Dodge vehicles by DaimlerChrysler Motors Corporation.
Chrysler and Dodge are registered trademarks of DaimlerChrysler Canada Inc., a wholly owned subsidiary of
DaimlerChrysler Corporation. Jeep is a registered trademark of DaimlerChrysler Corporation used under licence
by DaimlerChrysler Canada Inc. Mopar is a registered trademark of DaimlerChrysler Corporation. Autopar is a
registered trademark of DaimlerChrysler Canada Inc.
Page 4 of 130
4
YOUR RIGHTS AND RESPONSIBILITIES
All of the warranties in this booklet are limited warranties and they
give you specific legal rights. You may also have other rights which
vary from province to province. Some provinces do not allow the
exclusion or limitation of incidental or consequential damages, or
limitation of how long an implied warranty lasts or who is eligible
for coverage, so the stated limitations or exclusions may not apply
to you.The limited warranties in this booklet are the only express
warranties made by DaimlerChrysler Canada Inc. applicable to this
vehicle. Any implied warranty or condition of merchantability or
fitness for a particular purpose applicable to this vehicle is limited in
duration to the duration of these limited warranties.
DaimlerChrysler Canada Inc. shall not be liable for commercial
loss, special or consequential damages resulting from breach of
these written warranties or of any implied warranty or condition.
OPERATION AND MAINTENANCE
It is your responsibility under the terms of these warranties to
operate and maintain your vehicle as recommended in the Owner’s
Manual. Regular scheduled maintenance, described in your Owner’s
Manual and herein, is essential to trouble-free operation.
We strongly recommendthat you return to your selling retailer
for all service, both during and after the warranty periods.
DaimlerChrysler Canada Retailers are best equipped and trained
to provide all levels of service and maintenance for your vehicle.
YOUR RIGHTS AND RESPONSIBILITIES
2006 Passenger Car • Minivan • Pacifica
WARRANTY
INFORMATION
Page 5 of 130
5 High-tech diagnostic equipment is sometimes needed to service a
vehicle efficiently and accurately. DaimlerChrysler Canada Retailers
have unique diagnostic computers and electronic and mechanical
tools, specially designed to service our cars and trucks, and we
provide special technical training so their technicians can render the
skilled care your vehicle needs.
WARRANTY SERVICE
Warranty service must be done by an authorized Chrysler or Dodge
Retailer. We recommend that you return to your selling retailer for
this service; however, you may request warranty service for your
vehicle from any DaimlerChrysler Retailer. See “How to get service”
on page 15.
NAME AND ADDRESS CHANGES
The Canadian Motor Vehicle Safety Act requires vehicle
manufacturers to notify owners if the correction of a safety-related
defect becomes necessary. If you change your name or address, or if
you are a subsequent owner of this vehicle, please use the yellow
Name or Address Change Card, found in the glove box packet, to
report the change to DaimlerChrysler Canada. If the card is missing,
ask your retailer for one or “Update Your Personal Information” in
the “Owner’s Section” at www.chrysler.ca
or at www.dodge.ca.
YOUR RIGHTS AND RESPONSIBILITIES
2006 Passenger Car • Minivan • Pacifica
Page 8 of 130
8
5/100 POWERTRAIN WARRANTY
The following powertrain components are covered for 5 years or
100,000 kilometres, whichever occurs first, measured from the
vehicle’s original warranty start date.
Vehicles placed in police, taxi, limousine, postal or ambulance
service and all SRT vehicles are excluded from the 5-year or
100,000-kilometrePowertrain Warranty and are covered only under
the 3-year or 60,000-kilometreBasic Warranty.
• Engine– Cylinder block and all internal parts; cylinder head
assemblies; timing case, timing chain, timing belt, gears and
sprockets; vibration damper; oil pump; water pump and housing;
intake and exhaust manifolds; flywheel with starter ring gear; core
plugs; valve covers; oil pan; turbocharger housing and internal
parts; turbocharger wastegate actuator; supercharger; serpentine
belt tensioner; seals and gaskets for listed components only. • Transmission– Transmission case and all internal parts; torque
converter; drive/flex plate; transmission range switch;
transmission control module; bell housing; oil pan; seals and
gaskets for listed components only.
Note: Manual transmission clutch parts are not covered at any time.
• Front-Wheel Drive– Transaxle case and all internal parts; axle
shaft assemblies; constant velocity joints and boots; differential
cover; oil pan; transaxle speed sensors; transaxle solenoid
assembly; PRNDL position switch; transaxle electronic controller;
torque converter; seals and gaskets for listed components only.
Note: Manual transmission clutch parts are not covered at any time.
5/100 POWERTRAIN WARRANTY
2006 Passenger Car • Minivan • Pacifica
Page 10 of 130
102006 Passenger Car • Minivan • Pacifica
EMISSION WARRANTIES
EMISSION WARRANTIES
DaimlerChrysler Canada warrants that your new vehicle was
designed, built and equipped to conform at the time of sale with
applicable federal and provincial emissions standards, and that the
vehicle is at the time of sale free from defects in material and
workmanship which would cause it to fail to conform to the
applicable emission standards within the warranty periods specified.
A covered defect is one which causes your vehicle to fail to meet
applicable emission-control regulations.
To keep your vehicle operating properly and in conformance
with emission regulations, see the “Scheduled Maintenance”
instructions in your Owner’s Manual and herein. Only
DaimlerChrysler parts should be used for maintenance and
repair of your vehicle’s emission-control systems.You should keep any receipts for maintenance service and pass
them on to the next owner of your vehicle, in case questions arise
concerning maintenance. DaimlerChrysler Canada has the right to
deny warranty coverage if your vehicle has not been properly
maintained, or if repairs are needed because parts other than
DaimlerChrysler parts were used; however, denial will not be based
on the lack of maintenance records alone.
Warranty service must be performed by an authorized
Chrysler or Dodge Retailer.
If emergency warranty service is required and an authorized
retailer is not available, contact DaimlerChrysler Canada Customer
Assistance (page 18) and request emission warranty service help.
Page 11 of 130
112006 Passenger Car • Minivan • Pacifica
EMISSION DEFECT WARRANTY / EMISSION PERFORMANCE WARRANTY
EMISSION DEFECT WARRANTY
The 3/60 Basic Warranty covers all emission-control
components for 3 years or 60,000 kilometres, whichever
occurs first. The Emission Defect Warranty provides longer
coverage for specified components.
The Defect Warranty covers the following major emission-
control parts, if so equipped, for 8 years or 130,000 kilometres,
whichever occurs first:
• catalytic converter
• powertrain control module
EMISSION PERFORMANCE WARRANTY
The Emission Performance Warranty only applies to cars and trucks
with a GVW less than 3855 kg (8500 lb).
For 2 years or 40,000 kilometres, whichever occurs first, the
Performance Warranty will cover the cost of repairing or adjusting
any components or parts of your vehicle that might be necessary to
pass an approved provincial Inspection/Maintenance (I/M)
program’s emissions test, but only if:
• your vehicle failed an approved provincial I/M emissions test; and
• your vehicle was properly maintained and operated until it failed
the test; and
• warranty service is required in order for your vehicle to pass the
provincial I/M test
Provincial test fees, if any, are not covered by this warranty.
HOW TO GET SERVICE UNDER THIS WARRANTY
If your vehicle fails an approved I/M emissions test within the
Emission Performance Warranty period, take it to an authorized
Chrysler or Dodge Retailer as soon as possible. Give the service
representative the printout that shows your vehicle failed the test. If
possible, bring all service receipts, maintenance logs and records to
prove that your vehicle has been properly maintained.
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122006 Passenger Car • Minivan • Pacifica
WHAT IS NOT COVERED
WHAT IS NOT COVERED
DAMAGE FROM MISUSE OR ACCIDENT
The warranties in this booklet do not cover repairs required due to
fire, accidents, abuse, negligence, objects striking your vehicle,
carrying corrosive materials (such as chemicals, acids and
fertilizers), misuse (such as driving over curbs, overloading,
spinning wheels, etc.), racing or participating in a racing event,
improper disconnection of components, modifying the exhaust
system, tampering or making adjustments which do not comply
with DaimlerChrysler specifications.
Disconnecting, tampering with or changing the reading of the
odometer will void your warranties.
DAMAGE FROM THE ENVIRONMENT
The warranties in this booklet do not cover fading or deterioration
caused by exposure to the elements, or repairs required due to
airborne fallout, acid rain, chemicals, tree sap, insects, bird or insect
droppings, salt, sand, gravel, road hazards, hail, windstorms,
lightning, floods or any other event of nature. Road salt, car washes, scuffs and scratches, and everyday
abrasion from sand and dirt can affect the appearance of a vehicle’s
wheels (steel, chrome and aluminum) and other undercarriage
parts. Some surface corrosion with use is normal; it is not a defect
and is not covered by any warranty.
NORMAL MAINTENANCE AND WEAR
The warranties in this booklet do not cover normal
maintenance services, such as oil and filter changes, general
lubrication, tire rotation, engine tune-ups and replacing spark
plugs. Required maintenance services are described in detail in
your Owner’s Manual and herein. The warranties also do not
cover light bulbs and fuses, worn wiper blades, clutch discs, brake
rotors, pads, linings or drums, windshield and rear window,
wheel alignment and wheel balancing (unless they are defective,
see page 7).
Page 15 of 130
152006 Passenger Car • Minivan • Pacifica
HOW TO GET SERVICE
HOW TO GET SERVICE
INCANADA:
Warranty service must be done by an authorized Chrysler or Dodge
Retailer. If you move or are travelling in Canada, warranty service may
be requested from any authorized DaimlerChrysler Retailer, but
preferably one who sells the same Chrysler or Dodge brand vehicle as
yours.
IN THEUNITEDSTATES(INCLUDINGU.S. POSSESSIONS AND
TERRITORIES
) ANDMEXICO:
If you are travelling temporarily in the United States or Mexico, and
your vehicle remains registered in Canada, your DaimlerChrysler
Canada Warranty will still apply. Service may be requested at any
authorized Chrysler or Dodge Retailer.
IN A FOREIGN COUNTRY OUTSIDE OFNORTHAMERICA:
If you are travelling temporarily outside of North America, and your
vehicle remains registered in Canada, you should take your vehicle
to an authorized Chrysler or Dodge Retailer. If the authorized retailer
charges you for repairs which you feel should be covered under yourwarranty, please get a detailed receipt for the work done. When your
vehicle returns to Canada, contact the DaimlerChrysler Canada
Customer Assistance Centre (page 18) for reimbursement
consideration. Reimbursement will not be considered if the vehicle
does not return to Canada.
IF YOU MOVE:
If you are moving to another country, be sure to contact the customs
department of the destination country before you move. Vehicle
importation rules vary considerably from country to country.
If you are moving to the United States, be sure to also contact
the DaimlerChrysler Motors Customer Assistance office at
1 800 992-1997to obtain the necessary documentation to register
your vehicle and to determine warranty eligibility in the U.S.
NOTICE:
If your vehicle is registered outside of Canada, and you have not
followed the procedure set out above, your vehicle will no longer be
eligible for warranty coverage of any kind. (Vehicles registered to
Canadian Government officials or military personnel on assignment
outside of Canada will continue to be covered by the Basic Warranty.)