service schedule CHRYSLER TOWN AND COUNTRY 2004 4.G Warranty Booklet

SV0406-E
2004 P ASSENGER CAR, MINIV AN & PACIFICA
(EXCLUDES VIPER AND CROSSFIRE)
MAINTENANCE SCHEDULE, W ARRANTIES, ROADSIDE ASSIST ANCE AND OPTIONAL SERVICE CONTRACTS
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2004 Passenger Car, Minivan & Pacifica3
CONTENTS
Warranty Information
................................................ 4
Your rights and responsibilities ..........................4-5
About your warranties ............................................ 6
3/60 Basic Warranty ................................................ 7
7/115 Powertrain Warranty ....................................8
Corrosion Warranty ................................................ 9
Emission Warranties ...................................... 10-11
What is not covered ........................................ 12-14
How to get service ................................................ 15
Other things you should know ......................16-17
Customer Assistance ................................................ 18
Arbitration .............................................................. 19
7/115 Roadside Assistance Program ................20-29
Optional Service Contracts ................................24-29
Maintenance Service Schedule Coupons
TO OUR CUSTOMERS:
This booklet explains the maintenance schedule, the limited warranties, and optional service contracts that apply to your new vehicle. It explains exactlywhatÕs covered, how long each warranty lasts, and what you must do to keepthe warranties in force. Please read the warranties and other information inthis booklet carefully. This booklet should be kept in your vehicle. In this booklet, ÒDaimlerChrysler dealerÓ means any authorized dealer who sells and services Chrysler, Dodge or Jee p
¨ vehicles.
ÒDaimlerChryslerÓ and ÒDaimlerChrysler CanadaÓ mean DaimlerChrysler Canada Inc. ÒDaimlerChrysler partsÓ mean Mopar or Autopa r
¨ brand parts designed for Chrysler, Dodge
and Jeep vehicles by DaimlerChrysler Motors Corporation. Chrysler, Dodge and Autopar are registered trademarks of DaimlerChrysler Canada Inc. Jeep ¨is a registered trademark of DaimlerChrysler Corporation, used under licence by DaimlerChrysler Canada Inc.
Mopar is a registered trademark of DaimlerChrysler Corporation.
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4
YOUR RIGHTS AND RESPONSIBILITIES
All of the warranties in this booklet are limited warranties and they give you specific legal rights. You may also have other rights whichvary from province to province. Some provinces do not allow theexclusion or limitation of incidental or consequential damages, orlimitation of how long an implied warranty lasts or who is eligiblefor coverage, so the stated limitations or exclusions may not applyto you.The limited warranties in this booklet are the only express
warranties made by DaimlerChrysler Canada Inc. applicable to thisvehicle. Any implied warranty or condition of merchantability orfitness for a particular purpose applicable to this vehicle is limited induration to the duration of these limited warranties.
DaimlerChrysler Canada Inc. shall not be liable for commercial
loss, special or consequential damages resulting from breach ofthese written warranties or of any implied warranty or condition. O PERA TION ANDMAINTENANCE
It is your responsibility under the terms of these warranties to operate and maintain your vehicle as recommended in the OwnerÕsManual. Regular scheduled maintenance, described in your OwnerÕsManual and herein, is essential to trouble-free operation.
We strongly recommend that you return to your Selling Dealer
for all service, both during and after the warranty periods.DaimlerChrysler Canada dealers are best equipped and trained to provide all levels of service and maintenance for your vehicle.
YOUR RIGHTS AND RESPONSIBILITIES
2004 Passenger Car, Minivan & Pacifica
W ARRANTY
INFORMA TION
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2004 Passenger Car, Minivan & Pacifica
10
EMISSION WARRANTIES
EMISSION W
ARRANTIES
DaimlerChrysler Canada warrants that your new vehicle was designed, built and equipped to conform at the time of sale withapplicable federal and provincial emissions standards, and that thevehicle is at the time of sale free from defects in material andworkmanship which would cause it to fail to conform to theapplicable emission standards within the warranty periods specified.A covered defect is one which causes your vehicle to fail to meetapplicable emission-control regulations.
To keep your vehicle operating properly and in conformance
with emission regulations, see the ÒScheduled MaintenanceÓinstructions in your OwnerÕs Manual and herein. OnlyDaimlerChrysler parts should be used for maintenance andrepair of your vehicleÕs emission-control systems. You should keep any receipts for maintenance service and pass
them on to the next owner of your vehicle, in case questions ariseconcerning maintenance. DaimlerChrysler Canada has the right todeny warranty coverage if your vehicle has not been properlymaintained, or if repairs are needed because parts other thanDaimlerChrysler parts were used; however, denial will not be basedon the lack of maintenance records alone.
Warranty service must be performed by an authorized
Chrysler dealer.
If emergency warranty service is required and an authorized
dealer is not available, contact DaimlerChrysler Canada CustomerAssistance (page 18) and request emission warranty service help.
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2004 Passenger Car, Minivan & Pacifica29
O
WNER ÕS RESPONSIBILITY
The ownerÕs responsibility is to properly operate, care for and main -
tain the vehicle as prescribed in the OwnerÕs Manual supplied by DaimlerChrysler with each new vehicle and herein. Schedule ÒBÓbest describes operating conditions in Canada and is therecommended service schedule. P LAN SERVICE
/TOLL
-FREE NUMBER
Plan service will be provided by the retailer who sold you the plan. In the event that you cannot return to the selling retailer for service,
you may request plan service from any DaimlerChrysler retailer in
the United States or Canada. If you are unable to obtain plan servicefrom an authorized retailer, you can call the toll-free number toreceive service instructions. DaimlerChrysler Canada stands fully behind its service contracts. Be sure that the contract you buy is a genuine DaimlerChryslerSer vice Contract. We are not responsible for other companiesÕ contracts.
OPTIONAL DAIMLERCHRYSLER CANADA SERVICE CONTRACTS
DaimlerChrysler equipment; vehicles used in emergency services (police, ambulance, towing); and motor homes are not eligible for aDaimlerChrysler Canada Service Contract.
Vehicles used in any competition event, pulling a trailer that exceedsthe rated capacity of the vehicle, or failure to adhere to therequirements for vehicles used to pull a trailer as outlined in theOwnerÕs Manual are not eligible.
PERSONALIZED TERMSANDCONDITIONS WELCOMEKIT
Upon receipt and acceptance of your application by DaimlerChrysler, assubmitted by your selling dealership, you will be mailed a personalizedwelcome letter confirming your entitlement to the benefits of the con -
tract you purchased, a memberÕs card and the Terms and Conditionsoutline. This will identify you and your vehicle to any DaimlerChryslerretailer in Canada, or the United States, as being eligible for planservices for the period of the terms selected. The memberÕs card is to bepresented to the retailer when requesting plan services.
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NEXTSERVICE DUE
2004 P ASSENGER CAR, MINIV AN & PACIFICA
(EXCLUDES VIPER AND CROSSFIRE) MAINTENANCE SER VICE SCHEDULE
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MAINTENANCE Scheduled maintenance must be completed to provide the best vehicle
performance and reliability . The limited warranties in the warranty booklet DO NOT COVER repairs
required due to improper maintenance. W e strongly suggest you keep track of scheduled maintenance and
keep receipts or other documents. Use only recommended Mopar lubricants and genuine Mopar parts.
NOTE: WHERE TIME (MONTHS) AND METRAGE ARE INDICA TED, FOLLOW THE INTERVAL
THA T OCCURS FIRST .
AT EACH STOP FOR FUEL
¥ Check the engine oil level about 5 minutes after
a fully warmed engine is shut off. Checking the oil level while the vehicle is on level ground willimprove the accuracy of the oil level reading.
Add oil only when the level is at or below the
ADD or MIN mark.
¥ Check the windshield washer solvent and add if required.
ONCE A MONTH
¥ Check the tire pressure and look for unusualwear or damage.
¥ Inspect the battery and clean and tighten theterminals as required.
¥ Check the fluid levels of coolant reservoir , brake
master cylinder , power steering and transmission
and add as needed.
¥ Check all the lights and all other electrical itemsfor correct operation.
¥ Check rubber seals on each side of the radiatorfor proper fit (all except Pacifica ).
¥ Check and clean wiper blades. Replace if required.
VISUAL INSPECTIONS Ð
INSPECT FOR SIGNS OF COMPONENT
DETERIORA TION AND PHYSICAL DAMAGE.
There are two maintenance schedules contained in your OwnerÕ s Manual. Schedule
ÒBÓ best describes operating conditions inCanada and is the recommended serviceschedule. For your convenience, the scheduledmaintenance intervals outlined in this bookletfollow the Severe Service Schedule as describedin your OwnerÕ s Manual. Schedule ÒBÓ is for
vehicles that are operated under one or more ofthe following conditions: day or night tempera -
tures are below 0 ¡C; stop and go driving;
extensive engine idling; driving in dustyconditions; short trips of less than 16.2 km; more than 50% of your driving is at sustainedhigh speeds during hot weather
, above 32¡C;
trailer towing; taxi, police, or delivery service(commercial service); off-road or desert driving;if equipped for and operating with E-85(ethanol) fuel. Schedule ÒAÓ is for vehicles thatare not operated under any of the conditionslisted under Schedule ÒB.Ó
The performance of all scheduled servicework is required to maintain your vehicle ingood operating condition. DaimlerChryslerCanada Inc. reserves the right to denywarranty coverage if the vehicle has not beenproperly maintained. While we do not insistthat such work be performed by factory-authorized dealers, we strongly recommendthat an authorized Chrysler , Jeep
¨or Dodge
dealer perform this work.
INTRODUCTION
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Maintenance Service
Sc hedule ÒBÓ
Odometer Reading
Date
24,0 00 km
Dealer copy.
Remove and attach to Repair Order 26-92-05-01 3N.
Maint enance Service Sc hedule ÒBÓ
24,0 00 km
l Change engine oil and engine oil filter (or every 3 months).
l Inspect and lubricate, as required, all steering and suspension components.
l Inspect the engine air cleaner filter and replace if necessary (Sebring, Sebring Convertible, PT Cruiser, SRT-4 and SX 2.0 only).
l Replace the engine air cleaner filter if required (Pacifica, Minivan, Concorde, Intrepid and 300M only).
l Inspect and replace, if required, the make-up air filter located inside the air cleaner (PT Cruiser and SX 2.0 only).
l Adjust the drive belt tension (Concorde, Intrepid and 300M only).
l Check and retention power steering pump belt (2.4L Minivan only).
l Check the generator belt, replace if necessary (2.4L Minivan only)
l Change the all-wheel-drive power transfer unit fluid.*
INSPECT THE FOLLOWING: l Inspect the brake hoses.
l Check the automatic transaxle fluid level.
l Check the manual transaxle fluid level and fill plug condition (if equipped).
l Check the coolant level, hoses and clamps.
l Inspect the exhaust system.
* All-wheel-drive power transfer unit fluid and overrunning clutch/rear carrier fluid must be changed at more frequent intervals than shown in Schedule B if the vehicle is used for trailer tow, taxi, police or other types of
commercial service.
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Odometer Reading
Date
Repair Order No.
DAIMLER CHR YSLER
D EALER STAMP
Signature of authorized DaimlerChrysler Canada dealer
l Change engine oil and engine oil filter (or every 3 months).
l Inspect and lubricate, as required, all steering and suspension components.
l Inspect the engine air cleaner filter and replace if necessary(Sebring, Sebring Convertible, PT Cruiser, SRT-4 and
SX 2.0 only).
l Replace the engine air cleaner filter if required (Pacifica,Minivan, Concorde, Intrepid and 300M only).
l Inspect and replace, if required, the make-up air filter located inside the air cleaner (PT Cruiser and SX 2.0 only).
l Adjust the drive belt tension (Concorde, Intrepid and 300M only).
l Check and retention power steering pump belt (2.4L Minivan only).
l Check the generator belt, replace if necessary (2.4L Minivan only).
l Change the all-wheel-drive power transfer unit fluid.*
INSPECT THE FOLLOWING: l Inspect the brake hoses.
l Check the automatic transaxle fluid level.
l Check the manual transaxle fluid level and fill plug condition (if equipped).
l Check the coolant level, hoses and clamps.
l Inspect the exhaust system.
*All-wheel-drive power transfer unit fluid and overrunning clutch/rear carrier fluid must be changed at more frequent intervals than shown in Schedule B if thevehicle is used for trailer tow, taxi, police or other types of commercial service.
Maint enance Service Sc hedule ÒBÓ
24,0 00 km
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Maintenance Service
Sc hedule ÒBÓ
Odometer Reading
Date
34,0 00 km
Dealer copy.
Remove and attach to Repair Order 26-92-07-01 3N.
Maint enance Service Sc hedule ÒBÓ
34,0 00 km
l Change engine oil and engine oil filter (or every 3 months).
l Inspect and lubricate, as required, all steering and suspension components.
l Inspect the engine air cleaner filter and replace if necessary (
Sebring, Sebring Convertible,
Concorde, Intrepid, 300M, Pacifica and Minivan only).
l Change the all-wheel-drive overrunning clutch and rear carrier fluid.*
INSPECT THE FOLLOWING: l Inspect the brake hoses.
l Check the automatic transaxle fluid level.
l Check the manual transaxle fluid level and fill plug condition (if equipped).
l Check the coolant level, hoses and clamps.
l Inspect the exhaust system.
* All-wheel-drive power transfer unit fluid and overrunning clutch/rear carrier fluid must be changed at more frequent intervals than shown in Schedule B if the vehicle is used for trailer tow, taxi, police or other types of
commercial service.
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