odometer CHRYSLER TOWN AND COUNTRY 2008 5.G Warranty Booklet

WHAT IS NOT COVERED
DAMAGE FROM MISUSE OR ACCIDENT
The warranties in this booklet do not cover repairs required due to fire,
accidents, abuse, negligence, objects striking your vehicle, carrying corro-
sive materials (such as chemicals, acids and fertilizers), misuse (such as
driving over curbs, overloading, spinning wheels, etc.), racing or partici-
pating in a racing event, improper disconnection of components, modifying
the exhaust system, tampering or making adjustments which do not comply
with DaimlerChrysler specifications.
Disconnecting, tampering with or changing the reading of the odometer
will void your warranties.
DAMAGE FROM THE ENVIRONMENT
The warranties in this booklet do not cover fading or deterioration caused
by exposure to the elements, or repairs required due to airborne fallout,
acid rain, chemicals, tree sap, insects, bird or insect droppings, salt, sand,
gravel, road hazards, hail, wind storms, lightning, floods or any other event
of nature. Road salt, car washes, scuffs and scratches, and everyday abrasion from
sand and dirt can affect the appearance of a vehicle’s wheels (steel, chrome
and aluminum) and other undercarriage parts. Some surface corrosion with
use is normal; it is not a defect and is not covered by any warranty.
NORMAL MAINTENANCE AND WEAR
The warranties in this booklet do not cover normal maintenance services,
such as oil and filter changes, general lubrication, tire rotation, engine
tune-ups and replacing spark plugs. Required maintenance services are
described in detail in your Owner’s Manual and herein. The warranties also
do not cover light bulbs and fuses, worn wiper blades, clutch discs, brake
rotors, pads, linings or drums, windshield and rear window, wheel
alignment and wheel balancing (unless they are defective, see page 7).
12
WHAT IS NOT COVERED

CUSTOMER ASSISTANCE
We want you to be completely satisfied with your DaimlerChrysler vehicle.
If you have a warranty or service problem that has not been resolved to
your complete satisfaction, please follow these steps:
1. Discuss the matter with the Service Manager of your DaimlerChrysler Retailer; then with the General Manager or owner, if necessary.
2. Give your retailer a reasonable length of time or number of opportunities to satisfy you. In fact, your retailer may contact DaimlerChrysler on
your behalf.
3. If the problem still has not been resolved, please contact us at the address or toll-free number shown and give us an opportunity to review your
situation. When you contact us, please provide the following informa-
tion: ❏
Your name, address and phone number
❏ The name of your retailer
❏ Your Vehicle Identification Number (VIN)
❏ Your vehicle’s odometer reading (kilometres)
Customer Assistance Centre
DaimlerChrysler Canada Inc. P.O. Box 1621
Windsor, Ontario N9A 4H6 1-800-465-2001
18
CUSTOMER ASSISTANCE

•FLAT TIRE? If you have a flat tire, the service facility will remove it
and install your spare tire. The spare tire must be inflated and in sound
operating condition. Tire repairs are not covered.
• OUT OF FUEL? If your vehicle runs out of fuel, a small amount of
gasoline will be delivered to your location, where regulations permit. In all
other cases, including alternate fuels, your vehicle will be towed to the
nearest re-fuelling centre. In these instances, the cost of fuel purchased will
be your responsibility.
Please read About Roadside Assistance (page 22) because there are
some limitations that may affect the service available to you.
TO REQUEST ASSISTANCE(SEE ALSO INSIDE FRONT COVER)
If your vehicle requires any of the services provided by the program, call
this toll-free number anytime, from any location in Canada or the United
States: 1-800-363-4869 (this number does not ring at DaimlerChrysler
Canada). Please identify yourself DaimlerChrysler vehicle owner and be
ready to provide:
❏ Your Vehicle Identification Number
❏ Your licence plate number
❏ Your odometer reading (kilometres) ❏
The location of your vehicle and the phone number where you can
be reached
❏ Type of service needed (tow, flat tire, battery boost, etc.)
Note: •In severe weather, some delays may be expected.
• You will have to personally authorize the service provided by the
tow company
• If your vehicle is towed to a retailer, you are responsible for
contacting the retailer to authorize the service
TOWING AFTER THE PROGRAM EXPIRES
Coverage under the Roadside Assistance Program expires at 5 years or
100,000 kilometres (or at3 years or 60,000 kilometres, if applicable),
whichever occurs first. If you call the toll-free number for assistance after
the Program expires, you will have to pay for the service provided.
Some emissions coverage lasts longer than the Roadside Assistance
Program.* For warranted emission system repairs after the program
expires, towing (only) will be provided on a reimbursement basis. Call the
toll-free number and service will be dispatched, but you will have to pay
for the tow. For reimbursement consideration, see your authorized retailer
for further details.
* See page 10.
21
ROADSIDE ASSISTANCE

❏Change engine oil and engine oil filter.
❏ Rotate tires.
❏ Inspect the brake linings, replace if necessary.
❏ Replace the air conditioning filter.
❏ Inspect the CV joints.
❏ Inspect exhaust system.
❏ Inspect the front suspension, tie rod ends and boot seals,
replace if necessary.
❏ Replace the engine air cleaner filter.
❏ Change the automatic transmission fluid and filter.
❏ Replace Accessory Drive Belt(s).
Perform Maintenance Every
200,000 km or 120 Months
Odometer Reading
Date
Repair Order No.
DAIMLERCHRYSLER
RETAILERSTAMP
Signature of authorized DaimlerChrysler Canada Retailer
................................................................................................

Perform Maintenance Every
200,000 km or 120 Months
❏ Change engine oil and engine oil filter.
❏ Rotate tires.
❏ Inspect the brake linings, replace if necessary.
❏ Replace the air conditioning filter.
❏ Inspect the CV joints.
❏ Inspect exhaust system.
❏ Inspect the front suspension, tie rod ends and boot seals, replace if necessary.
❏ Replace the engine air cleaner filter.
❏ Change the automatic transmission fluid and filter.
❏ Replace Accessory Drive Belt(s).
Perform Maintenance
Every
120 Months or
200,000 km
Odometer Reading
DateRetailer Copy
Remove and attach to Repair Order
................................................................................................

❏Change engine oil and engine oil filter.
❏ Rotate tires.
Perform Maintenance Every
190,000 km or 114 Months
Odometer Reading
Date
Repair Order No.
DAIMLERCHRYSLER
RETAILERSTAMP
Signature of authorized DaimlerChrysler Canada Retailer
................................................................................................

Perform Maintenance Every
190,000 km or 114 Months
❏ Change engine oil and engine oil filter.
❏ Rotate tires.
Perform Maintenance
Every
114 Months or
190,000 km
Odometer Reading
DateRetailer Copy
Remove and attach to Repair Order
................................................................................................

❏Change engine oil and engine oil filter.
❏ Rotate tires.
❏ If using your vehicle for any of the following: Dusty or
off-road conditions. Inspect the engine air cleaner filter,
replace if necessary.
❏ Inspect the brake linings, replace if necessary.
❏ Replace the air conditioning filter.
Perform Maintenance Every
180,000 km or 108 Months
Odometer Reading
Date
Repair Order No.
DAIMLERCHRYSLER
RETAILERSTAMP
Signature of authorized DaimlerChrysler Canada Retailer
................................................................................................

Perform Maintenance Every
180,000 km or 108 Months
❏ Change engine oil and engine oil filter.
❏ Rotate tires.
❏ If using your vehicle for any of the following: Dusty or off-road conditions. Inspect
the engine air cleaner filter, replace if necessary.
❏ Inspect the brake linings, replace if necessary.
❏ Replace the air conditioning filter.
Perform Maintenance
Every
108 Months or
180,000 km
Odometer Reading
DateRetailer Copy
Remove and attach to Repair Order
................................................................................................

❏Change engine oil and engine oil filter.
❏ Rotate tires.
❏ Flush and replace the engine coolant.
❏ Replace the ignition cables on 3.3L, 3.8L engines.
❏ Replace the spark plugs on 3.3L, 3.8L, 4.0L engines.
❏ Replace the timing belt on 4.0L engines.
Perform Maintenance Every
170,000 km or 102 Months
Odometer Reading
Date
Repair Order No.
DAIMLERCHRYSLER
RETAILERSTAMP
Signature of authorized DaimlerChrysler Canada Retailer
................................................................................................