air conditioning CHRYSLER TOWN AND COUNTRY 2013 5.G Warranty Booklet

EXCHANGE PARTS
To reduce the amount of time your vehicle is out of service due to repairs, Chrysler may offer
exchange service on some parts. Mopar
or Autopar™ brand exchange parts may be new,
remanufactured, reconditioned or repaired, but all meet Chrysler standards and are warranted the
same as new parts. Examples of parts that may be serviced by exchange include engines,
transmissions, instrument clusters, radios, tape and CD players, speedometers and various electronic
modules.
RECLAIMED REFRIGERANT
To help control suspected ozone-depleting agents, regulations require the capture, purification and
reuse of automotive refrigerant gases. As a result, any repairs to the sealed portion of your air
conditioning system, if so equipped, may involve the installation of purified reclaimed refrigerant.
DIGITAL VIDEO AND COMPACT DISCS(DVD/CD)
There are some things you should know about non-commercial DVDs and CDs. Labels applied to
home-recorded discs may curl, buckle or peel off. This can result in ejection failure, and repairs
required to remove a “stuck” disc are not covered by warranty. In addition, some home-recorded discs
may not be compatible with automotive players and may skip or produce error messages. If you
encounter this, check your player by using a commercial disc which is known to be playable. If a disc
is not compatible with the player, replacing or servicing the player will not solve the problem.
CUSTOMER ASSISTANCE
We want you to be completely satisfied with your Chrysler vehicle. If you have a warranty or service
problem that has not been resolved to your complete satisfaction, please follow these steps:
1. Discuss the matter with the Service Manager of your Chrysler Retailer; then with the General
Manager or owner, if necessary.
2. Give your retailer a reasonable length of time or number of opportunities to satisfy you. In fact,
your retailer may contact Chrysler on your behalf.
3. If the problem still has not been resolved, please contact us at the address or toll-free number shown
and give us an opportunity to review your situation. When you contact us, please provide the
following information:
❏Your name, address and phone number
❏The name of your retailer
❏Your Vehicle Identification Number (VIN)
❏Your vehicle’s odometer reading (kilometres)
Customer Assistance Centre
Chrysler Canada Inc.
P.O. Box 1621
Windsor, Ontario N9A 4H6
1-800-465-2001
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2.GOLDPLANS*
Each plan provides full mechanical repair protection to non-powertrain (Gold) components. Certain
plans also provide full mechanical protection against powertrain component repairs beyond your
vehicle’s powertrain warranty coverage. Contracts are available with or without a deductible.
Major components covered are:
•steering•air conditioning•engine cooling and fuel•front suspension•rear suspension•
electrical•hydraulic brake components•anti-lock brakes
* Maximum terms available on new vehicles registered in Canada only.
3.GOLD PLUSPLANS*
The most complete protection available for your new vehicle is aGold PlusService Contract which
combines the benefits of Gold component coverage (seeGoldPlans), plus, the most important
vehicle maintenance functions:
•Engine oil and oil filter changes
•Tire rotation every other service
•Peace-of-Mindmotoring with Tire Road Hazard Protection which provides full, or pro-rata,
replacement of the original four tires, or their repair
•Rental car allowance for same-day warranty repairs - your vehicle need not be kept overnight
before eligibility for the rental allowance is met
FEATURES AND BENEFITS
Chrysler Service Contracts also provide these additional features and benefits:
ENHANCED ROADSIDE ASSISTANCE
•Travel planning
•Trip interruption
CAR RENTAL ALLOWANCE
For the duration of the plan selected, the plan covers up to $50 per day (five days maximum), any time
a covered component fails and repairs take overnight
NORTH AMERICA-WIDE SERVICE
Chrysler Retailers are located throughout Canada and the Continental United States.
TRANSFERABLE AT NO COST
The unexpired portion of the plan coverage may be transferred to the subsequent retail purchaser at
no cost, within 30 days of the date of sale. (Ask your retailer for details.)
POSSIBLE HIGHER RESALE VALUE
The Chrysler Service Contract may enhance the resale value of your vehicle.
NO COMMITMENT FOR60DAYS
The first 60 days are considered a trial period. Should you decide to cancel within this period, you
will receive full reimbursement of your plan purchase price, less any paid claims.
WHEN PLAN COVERAGE STARTS AND ENDS
All new vehicle plans commence from the warranty start date (the original in-service date of the
vehicle) and from zero metrage.
Substitute transportation coverage begins on the date the contract is purchased, subject to acceptance
by Chrysler Canada. Plan expiration is specified in your plan provision.
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Perform Maintenance At 32,000 km or 24 Months
❏Inspect the front suspension components, tie rod ends and boot seals; replace if necessary.
❏Inspect the brake linings, parking brake function.
❏Replace the air conditioning filter.
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
Perform Maintenance At 48,000 km or 36 Months
❏Inspect the CV joints.
❏Replace the engine air filter.
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
16

Perform Maintenance At 64,000 km or 48 Months
❏Inspect the front suspension components, tie rod ends and boot seals; replace if necessary.
❏Inspect the brake linings, parking brake function.
❏Replace the air conditioning filter.
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
Perform Maintenance At 96,000 km or 72 Months
❏Inspect the CV joints.
❏Inspect the front suspension components, tie rod ends and boot seals; replace if necessary.
❏Inspect the brake linings, parking brake function.
❏Replace the air conditioning filter.
❏Replace the engine air filter.
❏Change the automatic transmission fluid and filter if using your vehicle for any of the follow-
ing: police, taxi, fleet or frequent trailer towing
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
17

Perform Maintenance At 128,000 km or 96 Months
❏Inspect the front suspension components, tie rod ends and boot seals; replace if necessary.
❏Inspect the brake linings, parking brake function.
❏Replace the air conditioning filter.
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
Perform Maintenance At 144,000 km or
108 Months
❏Inspect the CV joints.
❏Replace the engine air filter.
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
18

Perform Maintenance At 160,000 km or
120 Months
❏Inspect the front suspension components, tie rod ends and boot seals; replace if necessary.
❏Inspect the brake linings, parking brake function.
❏Replace the air conditioning filter.
❏Replace the spark plugs. (3.6L Engine) **
❏Flush and replace the engine coolant at 10 years or 240,000 kilometres, which ever comes first.
❏Inspect the PCV valve; replace if necessary.
** The spark plug change interval is metrage based only, monthly intervals do not apply.
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
Perform Maintenance At 192,000 km or
144 Months
❏Inspect the CV joints.
❏Inspect the front suspension components, tie rod ends and boot seals; replace if necessary.
❏Inspect the brake linings, parking brake function.
❏Replace the air conditioning filter.
❏Replace the engine air filter.
❏Change the automatic transmission fluid and filter.
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
19

Perform Maintenance At 224,000 km or
168 Months
❏Inspect the front suspension components, tie rod ends and boot seals; replace if necessary.
❏Inspect the brake linings, parking brake function.
❏Replace the air conditioning filter.
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
Perform Maintenance At 240,000 km or
180 Months
❏Inspect the CV joints.
❏Replace the engine air filter.
❏Flush and replace the engine coolant at 10 years or 240,000 kilometres, which ever comes first.
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
20