service reset CITROEN C4 CACTUS 2023 Owners Manual

11
Instruments
1Indicators
Service indicator
The service indicator is displayed on the
instrument panel. Depending on the vehicle
version:
–
the distance recorder display line indicates
the distance remaining before the next service
is due, or the distance travelled since it was due
preceded by the sign “-”.
–


an alert message indicates the distance
remaining, as well as the period before the next
service is due or how long it is overdue.
Service spannerLights up temporarily when the ignition is
switched on.
Between 1,800 miles (3,000 km) and 600 miles
(1,000 km) remain before the next service is due.
Fixed, when the ignition is switched on.
The service is due in less than 600 miles
(1,000 km).
Have your vehicle serviced very soon.
Service spanner flashingFlashing then fixed, when the
ignition is switched on.
(With BlueHDi Diesel engines, combined with the
Service warning lamp.)
The servicing interval has been exceeded.
Have your vehicle serviced as soon as possible.
The distance indicated (in miles or kilometres) is calculated according to the
distance covered and the time elapsed since
the last service.
The alert may be triggered close to a due
date.
Resetting the service indicator

After each service, the service indicator must be
reset to zero.
If you have carried out the service on your
vehicle yourself:
►

switch off the ignition,
►


press and hold the button on the end of the
lighting control stalk,
►


switch on the ignition; the distance recorder
display begins a countdown,
►


when the display indicates " =0

", release the
button; the spanner disappears.
Following this operation, if you wish to
disconnect the battery, lock the vehicle
and wait at least five minutes for the zero
reset to be taken into account.
Retrieving the servicing information
You can view the servicing information by
pressing the “ Diagnostic
" button in the
Driving / Vehicle touch screen menu.
Engine oil level indicator
(depending on version)
On versions fitted with an electric oil level
indicator, the state of the engine oil level is
displayed in the instrument panel for a few
seconds, after the servicing information.
The level read will only be correct if the vehicle is on level ground and the engine
has been off for more than 30 minutes.
Oil level correct

Oil level insufficient

This is indicated by the display of a message in
the instrument panel screen, accompanied by

14
Instruments
Display of information in the
touch screen
► In the “Applications ” menu, select the
"Vehicle application " tab, then "Trip
computer".
The trip computer information is displayed on
the page.
► Press one of the buttons to display the
desired tab.
For a temporary display in a specific
window, press the end of the wiper
control stalk for access to the information and
scroll through the different tabs.
– The current information tab with:
• the remaining range,
• current fuel consumption,
• time counter of the Stop & Start.
– The trip "1" tab with:
• the average speed,
• the average fuel consumption,
• the distance travelled, for the first trip.
– The trip "2" tab with:
• the average speed,
• the average fuel consumption,
• the distance travelled, for the second trip.
Trip reset
► When the desired trip is displayed, press the
Reset button or the end of the wiper control stalk
until zeros appear.
Trips “1“ and “2“ are independent.
Recommendations
This screen is of the capacitive type.
Use is possible in all temperatures.
Do not use pointed objects on the touch screen.
Do not touch the touch screen with wet hands.
Use a soft clean cloth to clean the touch screen.
Touch screen
Use the buttons on each side of the touch screen
to access the menus, then use the buttons that
appear on the touch screen.
Certain functions may be displayed over 1 or 2
pages.
To deactivate / activate a function, press OFF/
ON.
To modify a setting (lighting duration, etc.) or
access additional information, press the symbol
for the function.
After a few moments with no action on the secondary page, the primary page is
displayed automatically.
Use this button to confirm.
Use this button to return to the previous
page.
Menus

Radio Media.
See “Audio equipment and telematics”
section..
Mirror Screen or Connected navigation
(depending on equipment) .
See “Audio equipment and telematics” section..
Air conditioning.
Allows adjustment of the various settings
for temperature, air flow, etc.
For more information on Heating, Manual air
conditioning and Automatic air conditioning ,
please refer to the corresponding sections.
Telephone.
See “Audio equipment and telematics”
section..
Applications.
Allows the display of the connected
services available.
See “Audio equipment and telematics” section.
Vehicle or Driving (depending on
equipment) .
Allows the activation, deactivation and
adjustment of settings for certain functions.
The functions accessible from this menu are
arranged under two tabs: " Vehicle settings" and
"Driving functions ".
Volume control / mute.
See “Audio equipment and telematics”
section.
Press with three fingers on the touch
screen to access the menu carousel.
Upper bar
Certain information is displayed permanently in
the upper bar of the touch screen:
–

Reminder of the air conditioning information,
and access to a simplified menu (temperature
and air flow adjustment only).
–


Reminder of information from the
RadioMedia

and Telephone menus and
navigation instructions (depending on
equipment).
–

Notification zone (SMS and E-mail)
(depending on equipment).
– Access to the Settings.
Trip computer
Information displayed about the current journey
(range, fuel consumption, average speed, etc.).
The information is accessible via the touch screen.

19
Access
2Avoid pressing the remote control buttons
while out of range of the vehicle, due to
the risk of rendering the remote control
inoperative. It would then be necessary to
reset it.
The remote control does not work when the
key is in the ignition switch, even when the
ignition is switched off.
Anti-theft protection
Do not modify the electronic vehicle
immobiliser, as this might result in
malfunctions.
For vehicles with a key ignition switch,
remember to remove the key and turn the
steering wheel to engage the steering lock.
Locking the vehicle
Driving with the doors locked could make
it more difficult for the emergency services to
enter the vehicle in an emergency.
As a safety precaution, remove the key from
the ignition or take the electronic key with you
when leaving the vehicle, even for a short
time.
Purchasing a second-hand vehicle
Have the key codes memorised by a
CITROËN dealer, to ensure that the keys in
your possession are the only ones able to
start the vehicle.
Keyless Entry and
Starting


This system allows the unlocking, locking
and starting of the vehicle, while keeping the
electronic key on your person in the recognition
zone “A” around the vehicle.
The electronic key also acts as a remote control. For more information on the
Remote control, refer to the corresponding
section.
Unlocking the vehicle

► With the electronic key on your person and in
the recognition zone, pass your hand behind the
door handle of
one of the front doors or press the
centre of the tailgate opening control.
The flashing of the direction indicators for a few
seconds signals the unlocking of the vehicle.
Depending on version, the door mirrors unfold.
Locking the vehicle
Normal locking

► With the electronic key in the recognition
zone, press with a finger or thumb on one of the
front door handles (at the markings) to lock the
vehicle.

124
In the event of a breakdown
Quick-release terminal clamp
Disconnecting the (+) terminal

► Depending on equipment, lift the plastic cover
on the (+) terminal.
►

Raise lever

A
fully to release clamp
B
.
►

Remove clamp

B
by lifting it off.
Reconnecting the (+) terminal

► Raise lever A fully.
► Refit the open clamp B on the (+) terminal.
► Push clamp B fully down.
► Lower lever A to lock clamp B.
►

Depending on equipment, lower the plastic
cover on the

(+) terminal.
Do not force the lever as locking will be
impossible if the clamp is not positioned
correctly; start the procedure again.
Following reconnection
After reconnecting the battery, turn on the
ignition and wait 1 minute before starting the
engine, in order to enable the electronic systems
to initialise.
If minor problems nevertheless persist following
this operation, contact a CITROËN dealer or a
qualified workshop.
Referring to the corresponding section, you must
yourself reinitialise certain systems, such as:
–

the remote control key or the electronic key
(depending on version),
–


the electric windows,
–


the date and time,
–


the preset radio stations.
The Stop & Start system may not be operational during the trip following the
first engine start.
In this case, the system will only be
available again after a continuous period of
immobilisation of the vehicle, a period which
depends on the exterior temperature and the
state of charge of the battery (up to about 8
hours).Towing
Procedure for having your vehicle towed or for towing another vehicle us\
ing the towing eye.
General recommendations
Observe the legislation in force in the country where you are driving.
Ensure that the weight of the towing vehicle is higher than that of the \
towed vehicle.
The driver must remain at the wheel of the towed vehicle and must have a\
valid driving licence.
When towing a vehicle with all four wheels on the ground, always use an \
approved towbar; ropes and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine off, there is no longer braking and steering assistance.
A professional recovery service must be called if:
– broken down on a motorway or main road;
– not possible to put the gearbox into neutral, unlock the steering, or re\
lease the parking brake;
– not possible to tow a vehicle with an automatic gearbox, with the engine\
running;
– towing with only two wheels on the ground;
– four-wheel drive vehicle;
– no approved towbar available.
Towing constraints
Type of vehicle
(engine / gearbox)gearbox Font wheels on the
groundRear wheels on the
groundFlatbed
4 wheels on the ground
with towbar
Internal combustion /
Manual


Internal combustion /
Automatic

In case of battery failure, it is essential to call a professional using flatbed
recovery vehicles (excluding manual gearbox).

144
CITROËN Connect Radio
Frequently asked
questions
The following information groups together the answers to the most frequently asked questions
concerning the system.
Radio
The reception quality of the tuned radio
station gradually deteriorates or the station
presets are not working (no sound, 87.5 MHz
is displayed, etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
►

Activate the "RDS" function in the upper bar
to enable the system to check whether there is
a more powerful transmitter in the geographical
area.
The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
The aerial is missing or has been damaged
(for example while entering a car wash or
underground car park).
►


Have the aerial checked by a dealer
.
I cannot find some radio stations in the list of
received stations.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list. ►

Press the round arrow on the "List" tab on the
"Radio" page.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
►

Press the round arrow on the "List" tab on the
"Radio" page.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
►

Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
Some characters in information about the
currently playing media are not displayed
correctly

.
The audio system is unable to process certain
types of character.
►

Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►


Start playback from the device.
T

rack names and playing times are not
displayed on the audio streaming screen. The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the telephone may not be visible.
►

Check that the telephone has Bluetooth
switched on.
►


Check in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with
the system.
►


Check the compatibility of the telephone on
the Brand's website (services).
Android

Auto and CarPlay do not work.
Android Auto and CarPlay may not activate if the
USB cables are of poor quality.
►

Use genuine USB cables to ensure
compatibility

.
The volume of the telephone connected in
Bluetooth mode is inaudible.
The volume depends on both the system and the
telephone.
►

Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary

.
Ambient noise affects the quality of the
telephone call.
►

Reduce ambient noise (close windows,
reduce ventilation, slow down, etc.).
The contacts are not listed in alphabetical
order

.
Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
► Modify the telephone directory display
settings.
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
► Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
► Modify the balance setting or the distribution
setting to obtain the desired sound quality.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
► Check that the sound settings are appropriate
to the sources listened to. Adjust the sound
functions to the middle position.

168
CITROËN Connect Nav
► Use the "intuitive method" by pressing
the "Search…" button at the bottom of the
"Navigation” page.
The route calculation is not successful.
The route settings may conflict with the current
location (for example, if toll roads are excluded
but the vehicle is on a toll road).
►

Check the route settings in the "Navigation"
menu.
I do not receive "Danger zone” alerts.
Y

ou have not subscribed to the online services
option.
►

If you have subscribed to the option:
- a few days may elapse before the service is
activated,
- services may not be selected in the system
menu,
- online services are not active ("T

OMTOM
TRAFFIC" not shown on the map).
The POIs do not appear.
The POIs have not been selected.
►

Set the zoom level to 600 ft (200 m) or select
POIs in the POI list.
The "Danger zone" audible warning feature is
not working.
The audible warning is not active or the volume
is too low

.
►

Activate the audible warning in the
"Navigation" menu and check the voice volume
in the sound settings.
The system does not suggest a detour
around an incident on the route. The route settings do not take account of

TMC
messages.
►

Configure the "T
raffic info " function in
the route settings list (Without, Manual or
Automatic).
I receive a warning about a "Danger area"
that is not on my route.
As well as providing guided navigation, the
system announces all "Danger areas" positioned
in a cone located in front of the vehicle. It may
provide an alert for "Danger areas" located on
nearby or parallel roads.
►

Zoom the map to show the exact location
of the "Danger area".

You can select "On the
route" to stop receiving warnings or decrease the
warning duration.
Certain traffic jams along the route are not
indicated in real time.
On starting, a few minutes may elapse before
the system begins to receive traffic information.
►

W
ait until traffic information is being received
correctly (traffic information icons shown on the
map).
In certain countries, only major routes
(motorways, etc.) are listed for the traffic
information.
This is perfectly normal. The system is
dependent on the traffic information available.
The altitude is not displayed.
On starting, GPS initialisation may take up to
3 minutes to receive more than 4 satellites
correctly. ►
W ait until the system has started up
completely so that there is GPS coverage by at
least 4
satellites.
Depending on the geographical environment
(tunnel, etc.) or the weather, the conditions of
reception of the GPS signal may vary.
This behaviour is normal. The system is
dependent on the GPS signal reception
conditions.
My navigation is no longer connected.
During start-up and in certain geographical
areas, the connection may be unavailable.
►

Check that the online services are activated
(settings, contract).
Radio
The reception quality of the tuned radio
station gradually deteriorates or the station
presets are not working (no sound, 87.5 MHz
is displayed, etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
►

Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more powerful transmitter in
the geographical area.
The aerial is missing or has been damaged
(for example while entering a car wash or
underground car park).
►


Have the aerial checked by a dealer
.
The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
I cannot find some radio stations in the list of
stations received.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
► Press the "Update list" button in the "Radio
stations” secondary menu.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
► Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
The CD is systematically ejected or is not
played.
The CD is upside down, cannot be read, does
not contain audio files or contains audio files of a
format not recognised by the audio system.