DODGE DURANGO 2019 Owner's Manual

KEYS
Key Fob
Your vehicle uses a keyless ignition system. The ignition
system consists of a key fob with Remote Keyless Entry
(RKE) and a START/STOP push button ignition system.
The Remote Keyless Entry system consists of a key fob and
Keyless Enter-N-Go feature if equipped.
NOTE:The key fob may not be found if it is located next to
a mobile phone, laptop or other electronic device; these
devices may block the key fob’s wireless signal.
The key fob also includes an emergency key, which stores
in the rear of the key fob.
The emergency key allows for entry into the vehicle should
the battery in the vehicle or the key fob go dead. The
emergency key is also for locking the glove compartment.
You can keep the emergency key with you when valet
parking.
To remove the emergency key, slide the mechanical latch at
the top of the key fob sideways with your thumb and then
pull the key out with your other hand.
Key Fob
Emergency Key Removal
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GETTING TO KNOW YOUR VEHICLE 19

NOTE:You can insert the double-sided emergency key
into the lock cylinders with either side up.
NOTE: In case the ignition switch does not change with the
push of a button, the key fob may have a low or dead
battery. In this situation, a back up method can be used to
operate the ignition switch. Put the nose side of the key fob
(side opposite of the Emergency Key) against the ENGINE
START/STOP button and push to operate the ignition
switch.
To Unlock The Doors And Liftgate
Push and release the unlock button on the key fob once to
unlock the driver’s door or twice within five seconds to
unlock all doors and the liftgate.
All doors can be programmed to unlock on the first push of
the unlock button. Refer to “Uconnect Settings” in “Multi-
media” for further information.
NOTE: If the vehicle is unlocked by a key fob, and no door
is opened within 60 seconds, the vehicle will re-lock and if
equipped, the security alarm will arm.
The turn signal lights will flash twice to acknowledge the
unlock signal. The illuminated entry system will be acti-
vated. 1st Push Of Key Fob Unlock Button
This feature lets you program the system to unlock either
the driver’s door or all doors on the first push of the unlock
button on the key fob. To change the current setting, refer
to “Uconnect Settings” in “Multimedia” for further infor-
mation.
NOTE:
If the vehicle is equipped with Passive Entry, refer
to “Keyless Enter-N-Go — Passive Entry” located in
“Doors” in “Getting To Know Your Vehicle” for further
information.To Lock The Doors And Liftgate
Push and release the lock button on the key fob to lock all
doors and liftgate.
The turn signal lights will flash and the horn will chirp to
acknowledge the signal. Refer to “Uconnect Settings”
located in “Multimedia” for further programmable infor-
mation.
If the vehicle is equipped with Passive Entry, refer to
“Keyless Enter-N-Go — Passive Entry” located in “Doors”
in “Getting To Know Your Vehicle” for further information.
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Vehicles Equipped With Keyless Enter-N-Go — Passive
Entry
If one or more doors are open, or the liftgate is open, the
doors will lock. The doors will unlock again automatically
if the key is left inside the passenger compartment, other-
wise the doors will stay locked.
Replacing The Battery In The Key With Remote
Control
The recommended replacement battery is one CR2032
battery.
NOTE:
•Perchlorate Material — special handling may apply. See
www.dtsc.ca.gov/hazardouswaste/perchlorate for fur-
ther information.
• Do not touch the battery terminals that are on the back
housing or the printed circuit board. 1. Remove the emergency key by sliding the mechanical
latch on the back of the key fob sideways with your
thumb and pull the emergency key out with your other
hand.
Emergency Key Removal
1 — Emergency Key Release Button
2 — Emergency Key
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GETTING TO KNOW YOUR VEHICLE 21

2. Separate the key fob halves using the tip of the emer-gency key, a #2 flat blade screwdriver, or a coin and
gently pry the two halves of the key fob apart. Make
sure not to damage the seal during removal.
Emergency Key Removal
Separating Case With A Coin
22 GETTING TO KNOW YOUR VEHICLE

3. Remove the battery by turning the back cover over(battery facing downward) and tapping it lightly on a
solid surface such as a table or similar and replace the
battery. When replacing the battery, match the + sign on
the battery to the + sign on the inside of the battery clip,
located on the back cover. Avoid touching the new
battery with your fingers. Skin oils may cause battery
deterioration. If you touch a battery, clean it with
rubbing alcohol.
4. To assemble the key fob case, snap the two halves together.
Programming Additional Key Fobs
Programming the key fob may be performed by an autho-
rized dealer.
NOTE: Once a key fob is programmed to a vehicle, it
cannot be repurposed and reprogrammed to another ve-
hicle.
Request For Additional Remote Controls
NOTE: Only key fobs that are programmed to the vehicle
electronics can be used to start and operate the vehicle.
Once a key fob is programmed to a vehicle, it cannot be
programmed to any other vehicle.
WARNING!
• Always remove the key fobs from the vehicle and
lock all doors when leaving the vehicle unattended.
• For vehicles equipped with Keyless Enter-N-Go —
Ignition, always remember to place the ignition in
the OFF mode.
Duplication of key fobs may be performed at an authorized
dealer. This procedure consists of programming a blank
key fob to the vehicle electronics. A blank key fob is one
that has never been programmed.
Key Fob Battery Replacement
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GETTING TO KNOW YOUR VEHICLE 23

NOTE:When having the Sentry Key Immobilizer System
serviced, bring all vehicle keys with you to an authorized
dealer.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in- cluding interference that may cause undesired opera-
tion.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
IGNITION SWITCH
Keyless Push Button Ignition
This feature allows the driver to operate the ignition with
the push of a button, as long as the key fob is in the
passenger compartment. The Keyless Push Button Ignition has three operating
modes which are labeled and will illuminate when in
position. The three modes are OFF, ACC, and ON/RUN.
Keyless Push Button Ignition
1 — OFF
2 — ACC
3 — ON/RUN
24 GETTING TO KNOW YOUR VEHICLE

NOTE:In case the ignition switch does not change with the
push of a button, the key fob may have a low or dead
battery. In this situation, a back up method can be used to
operate the ignition switch. Put the nose side of the key fob
(side opposite of the Emergency Key) against the ENGINE
START/STOP button and push to operate the ignition
switch.
Ignition Or Accessory On Message
Upon opening the driver’s door when the ignition is in
ACC or ON (engine not running), a chime will sound to
remind you to place the ignition in the OFF mode. In
addition to the chime, the ignition or accessory on message
will display in the cluster.
NOTE: With the Uconnect system, the power window
switches, radio, power sunroof (if equipped), and power
outlets will remain active for up to 10 minutes after the
ignition is cycled to the OFF position. Opening either front
door will cancel this feature. The time for this feature is
programmable. Refer to “Uconnect Settings” in “Multime-
dia” for further information.
WARNING!
• Before exiting a vehicle, always shift the automatic
transmission into PARK and apply the parking
brake. Always make sure the keyless ignition node is
in the “OFF” mode, remove the key fob from the
vehicle and lock the vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
• Allowing children to be in a vehicle unattended is
dangerous for a number of reasons. A child or others
could be seriously or fatally injured. Children
should be warned not to touch the parking brake,
brake pedal or the gear selector.
• Do not leave the key fob in or near the vehicle, or in
a location accessible to children, and do not leave the
ignition of a vehicle equipped with Keyless Enter-
N-Go in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or move the
vehicle.
• Do not leave children or animals inside parked
vehicles in hot weather. Interior heat build-up may
cause serious injury or death.
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GETTING TO KNOW YOUR VEHICLE 25

CAUTION!
An unlocked vehicle is an invitation. Always remove
the key fobs from vehicle, place the ignition in the OFF
position and lock all doors when leaving the vehicle
unattended.
Dead Key Fob Battery
Key Not Detected Feature
If the ignition position does not change with a push of the
ignition button, and the instrument cluster display mes-
sage “Key Fob Not Detected” is being displayed, the key
fob may have a low or dead battery. In this situation, a back
up method can be used to operate the keyless push button
ignition. Put the nose side (side opposite of the emergency
key) of the key fob against the keyless ignition push button
and push to operate the ignition. Once the starter engages
and the engine starts remove the key fob from the keyless
ignition push button.
REMOTE START — IF EQUIPPED
How To Use Remote Start
This system uses the key fob to start the engine
conveniently from outside the vehicle while still
maintaining security. The system has a range of
approximately 300 ft (91 m).
Low Or Dead Key Fob Battery Starting Procedure
26 GETTING TO KNOW YOUR VEHICLE

NOTE:
•The vehicle must be equipped with an automatic trans-
mission to be equipped with Remote Start.
• Obstructions between the vehicle and key fob may
reduce this range.
All of the following conditions must be met before the
engine will remote start:
• Gear Selector in PARK
• Doors closed
• Hood closed
• Liftgate closed
• Hazard switch off
• Brake switch inactive (brake pedal not pushed)
• Battery at an acceptable charge level
• PANIC button not pushed
• System not disabled from previous remote start event
• Vehicle alarm system indicator flashing
• Ignition in STOP/OFF position
• Fuel level meets minimum requirement •
Vehicle security alarm is not signaling an intrusion
WARNING!
•Do not start or run an engine in a closed garage or
confined area. Exhaust gas contains Carbon Monox-
ide (CO) which is odorless and colorless. Carbon
Monoxide is poisonous and can cause serious injury
or death when inhaled.
• Keep key fobs away from children. Operation of the
Remote Start System, windows, door locks or other
controls could cause serious injury or death.
Remote Start Abort Message — If Equipped
The following messages will display in the instrument
cluster display if the vehicle fails to remote start or exits
remote start prematurely:
• Remote Start Aborted — Door Open
• Remote Start Aborted — Hood Open
• Remote Start Aborted — Liftgate Open
• Remote Start Aborted — Fuel Low
• Remote Start Disabled — Start Vehicle To Reset
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GETTING TO KNOW YOUR VEHICLE 27

The Remote Start Abort message stays active until the
ignition is turned to the ON/RUN position.
To Enter Remote Start Mode
Push and release the remote start button on the key fob
twice within five seconds. The vehicle doors will lock, the
parking lights will flash, and the horn will chirp twice (if
programmed). Then, the engine will start, and the vehicle
will remain in the Remote Start mode for a 15-minute cycle.
NOTE:
•If an engine fault is present or fuel level is low, the
vehicle will start and then shut down in 10 seconds.
• The park lamps will turn on and remain on during
Remote Start mode.
• For security, power window and power sunroof opera-
tion (if equipped) are disabled when the vehicle is in the
Remote Start mode.
• The engine can be started two consecutive times with
the key fob. However, the ignition must be cycled by
pushing the START/STOP button twice (or the ignition
switch must be cycled to the ON/RUN position) before
you can repeat the start sequence for a third cycle.
To Exit Remote Start Mode Without Driving The
Vehicle
Push and release the remote start button one time or allow
the engine to run for the entire 15-minute cycle.
NOTE: To avoid unintentional shutdowns, the system will
disable with a one time push of the remote start button for
two seconds after receiving a valid remote start request.
To Exit Remote Start Mode And Drive The Vehicle
Before the end of 15-minute cycle, push and release the
unlock button on the key fob to unlock the doors, or unlock
the vehicle using Keyless Enter-N-Go — Passive Entry via
the door handles, and disarm the vehicle security alarm (if
equipped). Then, prior to the end of the 15-minute cycle,
push and release the START/STOP button.
NOTE: For vehicles equipped with the Keyless Enter-
N-Go — Passive Entry feature, the message “Remote Start
Active — Push Start Button” will display in the instrument
cluster display until you push the ignition START button.
28 GETTING TO KNOW YOUR VEHICLE