wiper blades FORD C MAX 2016 Owners Manual

Ordering Additional Owner's
Literature....................................................206
Reporting Safety Defects (U.S. Only).............................................................207
Reporting Safety Defects (Canada Only).............................................................207
Fuses
Fuse Specification Chart..........................209
Changing a Fuse............................................217
Maintenance
General Information
....................................218
Opening and Closing the Hood...............218
Under Hood Overview - Hybrid Electric Vehicle (HEV)
............................................219
Under Hood Overview - Plug-In Hybrid Electric Vehicle (PHEV)..........................221
Engine Oil Dipstick
.......................................222
Engine Oil Check
..........................................222
Engine Coolant Check
................................223
Automatic Transmission Fluid Check
............................................................227
Brake Fluid Check.........................................227
Power Steering Fluid Check
.....................227
Washer Fluid Check
.....................................227
Fuel Filter.........................................................227
Changing the 12V Battery.........................228
Checking the Wiper Blades
......................229
Changing the Wiper Blades
.....................229
Adjusting the Headlamps..........................231
Removing a Headlamp..............................232
Changing a Bulb...........................................232
Bulb Specification Chart...........................237
Changing the Engine Air Filter................238
Vehicle Care
General Information
....................................241
Cleaning Products
........................................241
Cleaning the Exterior...................................241
Waxing.............................................................242 Cleaning the Engine....................................243
Cleaning the Windows and Wiper
Blades..........................................................243
Cleaning the Interior...................................244
Cleaning the Instrument Panel and Instrument Cluster Lens.......................244
Cleaning Leather Seats
.............................245
Repairing Minor Paint Damage..............245
Cleaning the Alloy Wheels.......................245
Vehicle Storage............................................246
Wheels and Tires
Tire Sealant and Inflator Kit....................249
Tire Care
..........................................................255
Using Snow Chains.....................................270
Tire Pressure Monitoring System...........270
Technical Specifications
...........................274
Capacities and Specific- ations
Engine Specifications.................................276
Motorcraft Parts
............................................277
Vehicle Identification Number
................278
Vehicle Certification Label.......................279
Transmission Code Designation............279
Capacities and Specifications...............280
Audio System
General Information
...................................283
Audio Unit - Vehicles With: AM/FM/CD/ SYNC............................................................284
Audio Unit - Vehicles With: Premium AM/ FM/CD.........................................................286
Audio Unit - Vehicles With: Sony AM/FM/ CD.................................................................288
Digital Radio
...................................................291
Satellite Radio
..............................................294
USB Port.........................................................296
Media Hub
......................................................296
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C-MAX (CCG) Canada/United States of America, enUSA, First Printing Table of Contents

WINDSHIELD WIPERS
Note:
Fully defrost the windshield before
you switch the windshield wipers on.
Note: Make sure you switch the windshield
wipers and vehicle power off before using
an automatic car wash.
Note: If streaks or smears appear on the
windshield, clean the windshield and the
wiper blades. See Checking the Wiper
Blades (page 229). If that does not resolve
the issue, install new wiper blades. See
Changing the Wiper Blades
(page 229).
Note: Do not operate the wipers on a dry
windshield. This may scratch the glass,
damage the wiper blades or cause the wiper
motor to burn out. Always use the
windshield washers before wiping a dry
windshield. Single wipe.
A
Intermittent wipe.
B
Normal wipe.
C
High-speed wipe.
D
Note: Move to position
O marked on the
wiper lever to switch off. Intermittent Wipe
Short-wipe interval.
A
Intermittent wipe.
B
Long-wipe interval.
C
Push the wiper lever up to switch the
wipers on, and then use the rotary control
to adjust the intermittent wipe interval.
Speed Dependent Wipers (If Equipped)
When your vehicle speed increases, the
interval between wipes decreases.
AUTOWIPERS
(If Equipped)
Note: Fully defrost the windshield before
switching on the windshield wipers.
Note: Check your wipers before you enter
a car wash to make sure you switched them
off.
The autowipers feature uses a rain sensor.
You can find it in the area around the
interior mirror. The rain sensor monitors
the amount of moisture on the windshield
and automatically turns on the wipers. It
adjusts the wiper speed by the amount of
moisture that the sensor detects on the
windshield.
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Note:
Check your wiper function in the
information display. See General
Information (page 93). The autowipers
feature functions only when you select the
menu choice in the information display and
you move the wiper lever up to the first
position. The autowipers feature then
remains on in the information display menu
until you change it to intermittent wipe.
Note: If you switch autolamps on in
conjunction with autowipers, your low beam
headlamps turn on automatically when the
rain sensor activates the windshield wipers
continuously. See
Autolamps (page 75).
Keep the outside of the windshield clean.
The rain sensor is very sensitive. If the area
around the mirror is dirty, then the wipers
may operate if dirt, mist or insects hit the
windshield.
Wet or winter driving conditions with ice,
snow or salty road mist can cause
inconsistent and unexpected wiping or
smearing. In these conditions, you can do
the following to help keep your windshield
clear:
• Lower the sensitivity of the autowipers
to reduce the amount of smearing.
• Switch to normal or high-speed wipe
by moving the wiper lever up.
• Switch the autowipers off and switch
intermittent mode on through the
information display. See
General
Information (page 93).
• Switch the autowipers off by moving
the wiper lever down.
Note: Clean the windshield and wiper
blades if they begin to leave streaks or
smears. If that does not resolve the issue,
install new wiper blades. See
Changing
the Wiper Blades (page 229). WINDSHIELD WASHERS
Note:
Do not operate the washers when
the washer reservoir is empty. This may
cause the washer pump to overheat. To operate the washers and spray the
windshield, pull the lever toward you.
When you release the lever, the wipers will
operate for a short time.
REAR WINDOW WIPER AND
WASHERS
Rear Window Wiper
Note:
Make sure you switch the rear
window wiper and ignition off before using
an automatic car wash. Intermittent wipe.
A
Low speed wipe.
B
Off.C
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AUTOMATIC TRANSMISSION
FLUID CHECK
If required, have an authorized dealer check
and change the transmission fluid at the
correct service interval. See Scheduled
Maintenance (page 348).
The automatic transmission does not have
a transmission fluid dipstick. Your
transmission does not consume fluid.
An authorized dealer should check the
fluid:
• If the transmission is not working
properly.
• If you notice signs of fluid leakage.
Do not use supplemental transmission
fluid additives, treatments or cleaning
agents. The use of these materials may
affect transmission operation and result
in damage to internal transmission
components.
BRAKE FLUID CHECK
Fluid levels between the MIN and MAX
lines are within the normal operating range;
there is no need to add fluid. If the fluid
levels are outside of the normal operating
range, the performance of the system
could be compromised; seek service from
your authorized dealer immediately.
POWER STEERING FLUID
CHECK
Your vehicle is equipped with an electric
power steering (EPS) system. There is no
fluid reservoir to check or fill. WASHER FLUID CHECK WARNING
If you operate your vehicle in
temperatures below 40°F (5°C), use
washer fluid with antifreeze
protection. Failure to use washer fluid with
antifreeze protection in cold weather could
result in impaired windshield vision and
increase the risk of injury or accident. Note:
The front and rear washer systems
are supplied from the same reservoir.
Add fluid to fill the reservoir if the level is
low. Only use a washer fluid that meets
Ford specifications. See
Capacities and
Specifications (page 276).
State or local regulations on volatile
organic compounds may restrict the use
of methanol, a common windshield washer
antifreeze additive. Washer fluids
containing non-methanol antifreeze
agents should be used only if they provide
cold weather protection without damaging
the vehicle ’s paint finish, wiper blades or
washer system.
FUEL FILTER
Your vehicle is equipped with a lifetime
fuel filter that is integrated with the fuel
tank. Regular maintenance or replacement
is not needed.
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presets, are also maintained in memory by
power from the low voltage battery. When
a technician disconnects and connects the
low voltage battery, these settings are
erased. Complete the following procedure
in order to restore the settings:
1. With the vehicle at a complete stop,
set the parking brake.
2. Shift into park (P).
3. Switch off all accessories.
4. Fully press the brake pedal and start the vehicle.
5. Run the engine until it reaches normal operating temperature. While the
engine is warming up, complete the
following: Reset the clock. See Audio
System (page 283). Reset the power
windows bounce-back feature. See
Windows and Mirrors
(page 80).
Reset the radio station presets. See
Audio System
(page 283).
6. Allow the engine to idle for at least one
minute. If the engine turns off, press
the accelerator pedal to start the
engine.
7. While the engine is running, press the brake pedal and shift into neutral (N).
8. Allow the engine to run for at least one
minute by pressing on the accelerator
pedal.
9. Drive the vehicle at least 12 mi (20 km)
to completely relearn the idle and fuel
trim strategy.
Note: If you do not allow the engine to
relearn the idle and fuel trim strategy, the
idle quality of your vehicle may be adversely
affected until the engine computer
eventually relearns the idle trim and fuel
trim strategy.
Make sure that you dispose of old batteries
in an environmentally friendly way. Seek
advice from your local authority about
recycling old batteries. CHECKING THE WIPER
BLADES
Run the tip of your fingers over the edge of
the blade to check for roughness.
Clean the wiper blades with washer fluid
or water applied with a soft sponge or
cloth.
CHANGING THE WIPER
BLADES
Replace the wiper blades at least annually
for optimum performance.
You can improve poor wiper quality by
cleaning the wiper blades and the
windshield.
Note:
The windshield wiper blades are
different in length. If you install wiper
blades of the wrong length, the wiper blades
can clash damaging the wiper system.
Service Position
Set the windshield wipers in the service
position to change the wiper blades.
Note: You can use the service position to
provide easier access to the wiper blades
for freeing them from snow and ice.
Note: Make sure the windshield is free from
snow and ice before you switch the ignition
on.
1. Switch the ignition on.
2. Switch the ignition off.
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3. Press and hold the wiper lever in
position A within three seconds. 4. Release the wiper lever when the
windshield wipers reach the service
position.
Note: The wipers remain in the service
position when you switch the ignition on.
Press and release the wiper lever to return
them to the park position.
Changing the Windshield Wiper
Blades
Note: Do not hold the wiper blade when
lifting the wiper arm.
Note: Make sure that the wiper arm does
not spring back against the glass when the
wiper blade is not attached. Note:
Make sure the windshield is clean
before using new wiper blades. 1. Lift the wiper arm and then press the
wiper blade locking buttons together.
2. Slightly rotate the wiper blade.
3. Remove the wiper blade.
4. Install in the reverse order.
Note: Make sure that the wiper blade locks
into place.
Changing the Rear Window Wiper
Blade
Note: Do not hold the wiper blade when
lifting the wiper arm.
Note: Make sure that the wiper arm does
not spring back against the glass when the
wiper blade is not attached.
1. Lift the wiper arm.
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A E162532 E129990
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1 2

•
Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
When washing:
• Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage. •
Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or
the area in and around these locations.
• Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
To clean the windshield and wiper blades:
• Clean the windshield with a
non-abrasive glass cleaner. When
cleaning the interior of the windshield,
avoid getting any glass cleaner on the
instrument panel or door panels. Wipe
any glass cleaner off these surfaces
immediately.
• For windshields contaminated with
tree sap, chemicals, wax or bugs, clean
the entire windshield using steel wool
(no greater than 0000 grade) in a
circular motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
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C-MAX (CCG) Canada/United States of America, enUSA, First Printing Vehicle Care

Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also offers a
Premium Maintenance Plan that covers all
scheduled maintenance, and selected
wear items. The coverage is prepaid, so
you never have to worry about affording
your vehicle
’s maintenance. It covers
regular checkups, routine inspections,
preventive care and replacement of select
items that require periodic attention for
normal wear:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc.
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment.
Interest Free Finance Options
Available
Take advantage of our interest free
installment payment plan. Just a 10%
down payment will provide you with an
affordable, no interest, no fee payment
program allowing you all the security and
benefits Ford ESP has to offer while paying
over time. You are pre-approved with no
credit checks, no hassles! To learn more,
call our Ford ESP specialists at
800-367-3377.
Ford ESP
P.O. Box 321067
Detroit, MI 48232 EXTENDED SERVICE PLAN
(CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service Plan
is the only service contract backed by Ford
Motor Company of Canada, Limited.
Depending on the plan you purchase, Ford
Extended Service Plan provides benefits
such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Extended Service
Plans available in various time, distance
and deductible combinations. Each plan
is tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Ford Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada, the United States and Mexico,
provided by a network of participating
authorized Ford Motor Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Extended Service Plan
coverage.
This information is subject to change. For
more information, visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Extended Service Plan that is right for
you.
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C-MAX (CCG) Canada/United States of America, enUSA, First Printing Extended Service Plan (ESP)

Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle
’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals. Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
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C-MAX (CCG) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

Capacities and Specifications...............280
Specifications..................................................... 280
Car Wash See: Cleaning the Exterior............................... 241
Center Console..............................................128
Changing a Bulb...........................................232 Replacing Fog, Park and Direction Indicator
Bulbs.................................................................. 234
Replacing Headlamp Bulbs........................... 232
Replacing License Plate Lamp Bulb...........236
Replacing Reverse Lamp and Tail Lamp Bulbs.................................................................. 235
Replacing Tail, Brake and Direction Indicator Bulbs............................................... 234
Replacing the Center High Mounted Brake Lamp Bulbs..................................................... 236
Changing a Fuse............................................217 Fuses........................................................................\
217
Changing the 12V Battery.........................228
Changing the Engine Air Filter................238 Air Cleaner Assembly Components...........238
Installing the Engine Air Filter
Element
............................................................ 240
Removing the Engine Air Filter Element............................................................ 239
Changing the Wiper Blades.....................229 Changing the Rear Window Wiper
Blade
................................................................. 230
Changing the Windshield Wiper Blades............................................................... 230
Service Position.................................................. 229
Charging the High Voltage Battery........155 Charge Port........................................................... 158
Charging................................................................. 158
Charging Equipment......................................... 155
Disconnecting the Charging Coupler..........160
Locking the Charging Coupler....................... 159
Waiting to Charge............................................... 159
Checking MyKey System Status...............54 MyKey Distance.................................................... 54
Number of Admin Keys...................................... 54
Number of MyKeys.............................................. 54
Checking the Wiper Blades......................229
Child Restraint and Seatbelt Maintenance.................................................33
Child Restraint Positioning.........................24
Child Safety
.......................................................15
General Information............................................. 15Child Safety Locks
..........................................25
Left-Hand Side...................................................... 26
Right-Hand Side................................................... 26
Cleaning Leather Seats.............................245
Cleaning Products
........................................241
Cleaning the Alloy Wheels.......................245
Cleaning the Engine....................................243
Cleaning the Exterior
...................................241
Exterior Chrome Parts...................................... 242
Exterior Plastic Parts........................................ 242
Stripes or Graphics............................................ 242
Underbody............................................................ 242
Cleaning the Instrument Panel and Instrument Cluster Lens
........................244
Cleaning the Interior...................................244
Cleaning the Windows and Wiper Blades...........................................................243
Clearing All MyKeys.......................................52
Climate Control............................................108
Collision, Damage or Fire Event..............199 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries...................... 199
Coolant Check See: Engine Coolant Check............................ 223
Crash Sensors and Airbag Indicator........42
Creating a MyKey............................................52 Programming/Changing Configurable
Settings............................................................... 52
Cruise Control.................................................68 Principle of Operation....................................... 179
Cruise control See: Using Cruise Control................................ 179
Customer Assistance
.................................202
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps..............................77 Type 1 - Conventional
(Non-Configurable)........................................ 77
Type 2 - Configurable.......................................... 77
Digital Radio...................................................291 HD Radio Reception and Station
Troubleshooting............................................ 292
Direction Indicators
........................................78
384
C-MAX (CCG) Canada/United States of America, enUSA, First Printing Index