power steering FORD E-350 2018 Owners Manual

Introduction
About This Manual
..........................................5
Symbols Glossary ............................................
5
Data Recording ..................................................
7
California Proposition 65 ..............................
9
Perchlorate .........................................................
9
Ford Credit ..........................................................
9
Replacement Parts Recommendation ........................................................................\
...
10
Special Notices ...............................................
10
Mobile Communications Equipment ........................................................................\
....
12
Environment
Protecting the Environment .......................
13
At a Glance
Instrument Panel Overview .......................
14
Child Safety
General Information ......................................
15
Installing Child Restraints ...........................
16
Booster Seats .................................................
20
Child Restraint Positioning .........................
22
Seatbelts
Principle of Operation ..................................
25
Fastening the Seatbelts .............................
26
Seatbelt Height Adjustment .....................
27
Seatbelt Warning Lamp and Indicator Chime ............................................................
28
Child Restraint and Seatbelt Maintenance ...............................................
28
Seatbelt Extension .......................................
29
Supplementary Restraints System
Principle of Operation .................................
30
Driver and Passenger Airbags ....................
31
Crash Sensors and Airbag Indicator .......
36Airbag Disposal
..............................................
36
Keys and Remote Controls
General Information on Radio Frequencies .................................................
37
Remote Control ..............................................
37
Replacing a Lost Key or Remote Control ........................................................................\
..
39
Doors and Locks
Locking and Unlocking ...............................
40
Security
Passive Anti-Theft System ........................
43
Steering Wheel
Adjusting the Steering Wheel ..................
45
Voice Control ..................................................
45
Cruise Control .................................................
45
Wipers and Washers
Windshield Wipers .......................................
46
Windshield Washers ....................................
46
Lighting
General Information .....................................
47
Lighting Control ..............................................
47
Instrument Lighting Dimmer ....................
48
Daytime Running Lamps ...........................
48
Direction Indicators ......................................
48
Windows and Mirrors
Power Windows ............................................
49
Exterior Mirrors ...............................................
49
Interior Mirror ..................................................
50
Sun Visors ........................................................
50
Instrument Cluster
Gauges ...............................................................
51
Warning Lamps and Indicators ................
52
1
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Table of Contents

Audible Warnings and Indicators
............55
Information Displays
General Information .....................................
56
Information Messages .................................
61
Climate Control
Manual Climate Control .............................
64
Hints on Controlling the Interior Climate ........................................................................\
..
65
Rear Passenger Climate Controls ...........
66
Seats
Sitting in the Correct Position ..................
68
Head Restraints .............................................
68
Manual Seats .................................................
69
Power Seats ....................................................
69
Auxiliary Power Points
Auxiliary Power Points ..................................
71
Starting and Stopping the Engine
General Information .....................................
73
Ignition Switch ................................................
73
Starting a Gasoline Engine .........................
73
Engine Block Heater .....................................
75
Fuel and Refueling
Safety Precautions .......................................
76
Fuel Quality - E85 .........................................
76
Fuel Quality - Gasoline ................................
78
Running Out of Fuel .....................................
78
Refueling ...........................................................
79
Fuel Consumption ........................................
80
Engine Emission Control
Emission Law ..................................................
82
Catalytic Converter .......................................
83Transmission
Automatic Transmission
............................
86
Rear Axle
Limited Slip Differential .............................
89
Brakes
General Information ....................................
90
Hints on Driving With Anti-Lock Brakes ........................................................................\
..
90
Parking Brake ...................................................
91
Traction Control
Principle of Operation .................................
92
Using Traction Control ................................
92
Parking Aids
Rear View Camera ........................................
93
Cruise Control
Principle of Operation .................................
95
Using Cruise Control ....................................
95
Driving Aids
Steering ............................................................
96
Load Carrying
Load Limit ........................................................
97
Towing
Towing a Trailer ............................................
102
Trailer Sway Control ...................................
103
Recommended Towing Weights ...........
103
Essential Towing Checks ..........................
107
Towing the Vehicle on Four Wheels ......
113
Driving Hints
Breaking-In ......................................................
114
Reduced Engine Performance .................
114
2
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Table of Contents

Economical Driving
......................................114
Driving Through Water ................................
115
Floor Mats ........................................................
115
Roadside Emergencies
Roadside Assistance ...................................
117
Hazard Flashers ............................................
118
Fuel Shutoff ....................................................
118
Jump Starting the Vehicle .........................
119
Transporting the Vehicle ............................
121
Customer Assistance
Getting the Services You Need ...............
122
In California (U.S. Only) .............................
123
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ......................
124
Utilizing the Mediation/Arbitration Program (Canada Only) .......................
125
Getting Assistance Outside the U.S. and Canada ........................................................
125
Ordering Additional Owner's Literature ........................................................................\
.
126
Reporting Safety Defects (U.S. Only) ........................................................................\
..
127
Reporting Safety Defects (Canada Only) ........................................................................\
..
127
Fuses
Fuse Specification Chart ..........................
129
Changing a Fuse ...........................................
137
Maintenance
General Information ...................................
139
Opening and Closing the Hood ..............
139
Under Hood Overview ...............................
139
Engine Oil Dipstick .......................................
141
Engine Oil Check ...........................................
141
Oil Change Indicator Reset ......................
142
Engine Coolant Check ...............................
142
Automatic Transmission Fluid Check ........................................................................\
.
146 Brake Fluid Check
........................................
149
Power Steering Fluid Check ....................
150
Washer Fluid Check ....................................
150
Changing the 12V Battery ..........................
151
Checking the Wiper Blades ......................
152
Changing the Wiper Blades .....................
152
Adjusting the Headlamps .........................
153
Removing a Headlamp ..............................
154
Changing a Bulb ...........................................
154
Bulb Specification Chart ..........................
156
Changing the Engine Air Filter ................
158
Vehicle Care
General Information ...................................
159
Cleaning Products .......................................
159
Cleaning the Exterior ..................................
159
Waxing ..............................................................
161
Cleaning the Engine .....................................
161
Cleaning the Windows and Wiper Blades ........................................................................\
..
161
Cleaning the Interior ...................................
162
Cleaning the Instrument Panel and Instrument Cluster Lens .......................
162
Repairing Minor Paint Damage ..............
163
Cleaning the Wheels ..................................
163
Vehicle Storage ............................................
164
Wheels and Tires
General Information ...................................
166
Tire Care ..........................................................
167
Using Snow Chains .....................................
185
Tire Pressure Monitoring System ..........
186
Changing a Road Wheel ...........................
189
Technical Specifications ...........................
192
Capacities and Specifications
Engine Specifications - 6.2L ...................
194
Engine Specifications - 6.8L ...................
194
Motorcraft Parts - 6.2L ..............................
195
3
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Table of Contents

Note operating instructions
Horn control
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Passenger airbag activated
Passenger airbag deactivated Side airbag
Shield the eyes
Stability control
Windshield wiping system
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, (for example, your contact
information), to offer you products or
services that may interest you. Data may
be provided to our service providers such
as part suppliers that may help diagnose
malfunctions, and who are similarly
obligated to protect data. We retain this
7
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Introduction E270945 E139213 E231159 E231158 E270849 E270850 E167012 E138639 E270969

Tow/Haul Mode
To activate tow/haul, press the
button on the gearshift lever.
The TOW HAUL indicator light
illuminates in the instrument cluster.
The tow/haul feature:
• Delays upshifts to reduce the frequency
of transmission shifting.
• Provides engine braking in all forward
gears, which slows your vehicle and
assists you in controlling your vehicle
when descending a slope.
• Depending on driving conditions and
load conditions, may downshift the
transmission, slow your vehicle and
control your vehicle speed when
descending a hill, without pressing the
accelerator pedal. The amount of
downshift braking provided will vary
based upon the amount you press the
brake pedal.
The tow/haul feature improves
transmission operation when towing a
trailer or a heavy load. All transmission
gear ranges are available when using
tow/haul.
To deactivate the tow/haul feature and
return to normal driving mode, press the
button on the gearshift lever again. The
TOW HAUL light deactivates. Tow/haul
also deactivates when you power down
your vehicle. WARNING
Do not use tow/haul when the road
surface is slippery. Failure to follow
this instruction could result in the
loss of control of your vehicle. Brake-Shift Interlock
WARNINGS
When doing this procedure, you need
to take the transmission out of park
(P) which means your vehicle can
roll freely. To avoid unwanted vehicle
movement, always fully apply the parking
brake prior to doing this procedure. Use
wheels chocks if appropriate. If the parking brake is fully released,
but the brake warning lamp remains
illuminated, the brakes may not be
working properly. Have your vehicle
checked as soon as possible. Note:
Do not drive your vehicle until you
verify that the brake lamps are working.
Your vehicle has a brake-shift interlock
feature that prevents the gearshift lever
from moving from park (P) when the
ignition is in the 3 (on) position and the
brake pedal is not pressed.
If you cannot move the gearshift lever out
of park (P) position with the ignition in the
4 (on) position and the brake pedal
pressed, a malfunction may have occurred.
It is possible that a fuse has blown or your
vehicle ’s brake lamps are not operating
properly. See Fuse Specification Chart
(page 129).
If the fuse is not blown and the brake
lamps are working properly, the following
procedure allows you to move the gearshift
lever from park (P):
1. Apply the parking brake and turn the ignition on.
2. Use a screwdriver to remove the lower
trim panel under the steering column.
Make sure not to disturb the wires on
the electrical connector.
3. Locate the brake-shift interlock solenoid underneath the steering
column.
87
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing TransmissionE161509

GENERAL INFORMATION
Note:
Occasional brake noise is normal. If
a metal-to-metal, continuous grinding or
continuous squeal sound is present, the
brake linings may be worn-out and should
be inspected by an authorized dealer. If the
vehicle has continuous vibration or shudder
in the steering wheel while braking, the
vehicle should be inspected by an
authorized dealer.
Note: Brake dust may accumulate on the
wheels, even under normal driving
conditions. Some dust is inevitable as the
brakes wear and does not contribute to
brake noise. See Cleaning the Wheels
(page 163). See the Instrument Cluster
chapter for information on the
brake system warning light.
Wet brakes result in reduced braking
efficiency. Gently press the brake pedal a
few times when driving from a car wash or
standing water to dry the brakes.
Brake Over Accelerator
In the event the accelerator pedal
becomes stuck or entrapped, apply steady
and firm pressure to the brake pedal to
slow the vehicle and reduce engine power.
If you experience this condition, apply the
brakes and bring your vehicle to a safe
stop. Turn the engine off, shift the
transmission into park (P), apply the
parking brake, and then inspect the
accelerator pedal for any interferences. If
none are found and the condition persists,
have your vehicle towed to the nearest
authorized dealer. Hydraulic brake booster system
(Hydroboost or Hydromax)
The Hydroboost and Hydromax systems
receive fluid pressure from the power
steering pump to provide power assist
during braking.
The Hydromax booster receives backup
pressure from the reserve system electric
pump whenever the fluid in the power
steering system is not flowing. When the
engine is off, the pump will turn on if the
brake pedal is applied, or if the ignition is
turned to the on position.
The sound of the pump operating may be
heard by the driver, but this is a normal
characteristic of the system.
The reserve system provides reduced
braking power, so the vehicle should be
operated under these conditions with
caution, and only to seek service repair and
remove the vehicle from the roadway.
Note:
For Hydromax-equipped vehicles
operating under normal conditions, the noise
of the fluid flowing through the booster may
be heard whenever the brake is applied. This
condition is normal. Vehicle service is not
required.
If braking performance or pedal response
becomes very poor, even when the pedal
is strongly pressed, it may indicate the
presence of air in the hydraulic system or
leakage of fluid. Stop the vehicle safely as
soon as possible and seek service
immediately.
HINTS ON DRIVING WITH
ANTI-LOCK BRAKES
The anti-lock braking system does not
eliminate the risks when:
• You drive too closely to the vehicle in
front of you.
• Your vehicle is hydroplaning.
90
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing BrakesE144522

STEERING
To help prevent damage to the power
steering system:
•
Never hold the steering wheel at its
furthest turning points (until it stops)
for more than three to five seconds
when the engine is running.
• Do not operate the vehicle with a low
power steering pump fluid level (below
the MIN mark on the reservoir).
• Some noise is normal during operation.
If excessive, check for low power
steering pump fluid level before
seeking service by your dealer.
• Heavy or uneven efforts may be caused
by low power steering fluid. Check for
low power steering pump fluid level
before seeking service by your dealer.
• Do not fill the power steering pump
reservoir above the MAX mark on the
reservoir, as this may result in leaks
from the reservoir.
If the power steering system breaks down
(or if the engine is turned off), you can
steer the vehicle manually, but it takes
more effort.
If the steering wanders or pulls, check for:
• an improperly inflated tire
• uneven tire wear
• loose or worn suspension components
• loose or worn steering components
• improper vehicle alignment
If any steering components are serviced or
replaced, install new fasteners (many are
coated with thread adhesive or have
prevailing torque features which may not
be re-used). Never re-use a bolt or nut.
Torque fasteners to specifications.
A high crown in the road or high crosswinds
may also make the steering seem to
wander or pull.
96
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Driving Aids

Exceeding these limits may allow water to
enter vehicle components:
•
Causing internal damage to the
components.
• Affecting driveability, emissions and
reliability.
Replace the rear axle lubricant anytime
the rear axle has been submerged in water.
Water may have contaminated the rear
axle lubricant, which is not normally
checked or changed unless a leak is
suspected or other axle repair is required.
TOWING THE VEHICLE ON
FOUR WHEELS
Emergency Towing WARNING
If your vehicle has a steering wheel
lock make sure the ignition is in the
accessory or on position when being
towed. You can flat-tow (all wheels on the
ground, regardless of the powertrain or
transmission configuration) your disabled
vehicle (without access to wheel dollies
or vehicle transport trailer) under the
following conditions:
•
Your vehicle is facing forward so you
tow it in a forward direction.
• You shift into Neutral (N). If you cannot
shift into Neutral (N), you may need to
override the transmission. See
Transmission (page 86).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is
50 mi (80 km). Recreational Towing
Note:
Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering the vehicle. See
Climate Control
(page 64).
Follow these guidelines if you have a need
for recreational (RV) towing. An example
of recreational towing would be towing
your vehicle behind a motorhome. These
guidelines are to make sure you do not
damage the transmission during towing.
Do not tow your vehicle with any wheels
on the ground, as vehicle or transmission
damage may occur. It is recommended to
tow your vehicle with all four wheels off
the ground, for example when using a
vehicle transport trailer. Otherwise, you
cannot tow your vehicle.
113
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Towing

•
Reduce the use of air conditioning and
heat.
• Avoid using speed control in hilly
terrain.
• Do not rest your foot on the brake
pedal while driving.
• Avoid carrying unnecessary weight.
• Avoid adding particular accessories to
your vehicle (e.g. bug deflectors,
rollbars/light bars, running boards, ski
racks).
• Avoid driving with the wheels out of
alignment.
DRIVING THROUGH WATER WARNING
Do not drive through flowing or deep
water as you may lose control of your
vehicle.
Note:
Driving through standing water can
cause vehicle damage.
Note: Engine damage can occur if water
enters the air filter.
Before driving through standing water,
check the depth. Never drive through water
that is higher than the bottom of the wheel
hubs. When driving through standing water, drive
very slowly and do not stop your vehicle.
Your brake performance and traction may
be limited. After driving through water and
as soon as it is safe to do so:
•
Lightly press the brake pedal to dry the
brakes and to check that they work.
• Check that the horn works.
• Check that the exterior lights work.
• Turn the steering wheel to check that
the steering power assist works.
FLOOR MATS WARNINGS
Use a floor mat designed to fit the
footwell of your vehicle that does not
obstruct the pedal area. Failure to
follow this instruction could result in the
loss of control of your vehicle, personal
injury or death. Pedals that cannot move freely can
cause loss of vehicle control and
increase the risk of serious personal
injury. Secure the floor mat to both
retention devices so that it cannot
slip out of position and interfere with
the pedals. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death. Do not place additional floor mats
or any other covering on top of the
original floor mats. This could result
in the floor mat interfering with the
operation of the pedals. Failure to follow
this instruction could result in the loss of
control of your vehicle, personal injury or
death. Always make sure that objects
cannot fall into the driver foot well
while your vehicle is moving. Objects
that are loose can become trapped under
the pedals causing a loss of vehicle control. 115
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Driving HintsE176913

Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This
program is eligible within Canada or the
continental United States.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle.
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold in Canada: Using
Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference.
In Canada, this card is found in the
Warranty Guide in the glove compartment
of your vehicle.
Vehicles Sold in Canada: Roadside
Assistance Program Coverage
The service is available 24 hours a day,
seven days a week.
Canadian roadside coverage and benefits
may differ from the U.S. coverage.
If you require more information, please
refer to the coverage section of your
warranty guide, call us in Canada at
1-800-665-2006, or visit our website at
www.ford.ca.
HAZARD FLASHERS
Note:
If used when the vehicle is not
running, the battery loses charge. As a result,
there may be insufficient power to restart
your vehicle. The hazard flasher control is on the
steering column. Use it when your vehicle
is creating a safety hazard for other
motorists.
•
Press the flasher control and all front
and rear direction indicators flash.
• Press the flasher control again to
switch them off.
FUEL SHUTOFF WARNING
If your vehicle has been involved in a
crash, have the fuel system checked.
Failure to follow this instruction
could result in fire, personal injury or death. Note:
When you try to restart your vehicle
after a fuel shutoff, the vehicle makes sure
that various systems are safe to restart.
Once the vehicle determines the systems
are safe, then the vehicle allows you to
restart.
Note: In the event that your vehicle does
not restart after your third attempt, contact
a qualified technician.
The fuel pump shutoff stops the flow of
fuel to the engine in the event of a
moderate to severe crash. Not every
impact causes a shutoff.
118
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Roadside EmergenciesE161463