maintenance schedule FORD EXPLORER 2015 5.G Owners Manual

MyFord Touch® (If Equipped) 466
Voice recognition.....................................474
Listening to music....................................478
Phone features.......................................499
Information Menu.....................................506
Settings............................................518
Climatefeatures......................................530
Navigation system.....................................533
Appendices 552
Scheduled Maintenance 571
Normal scheduled maintenance and log.....................576
Index 588
The information contained in this publication was correct at the time of going to
print. In the interest of continuous development, we reserve the right to change
specifications, design or equipment at any time without notice or obligation. No
part of this publication may be reproduced, transmitted, stored in a retrieval
system or translated into any language in any form by any means without our
written permission. Errors and omissions excepted.
© Ford Motor Company 2014
Table of Contents9
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FORD CREDIT (U.S. ONLY)
Ford Credit offers a full range of financing and lease plans to help you
acquire your vehicle. If you have financed or leased your vehicle through
Ford Credit, thank you for your business.
For your convenience, we offer a number of ways to contact us, as well
as help manage your account.
Phone: 1-800-727-7000
For more information regarding Ford Credit, as well as access to
Account Manager, please go to www.fordcredit.com.
REPLACEMENT PARTS RECOMMENDATION
Your vehicle has been built to the highest standards using quality parts.
We recommend that you demand the use of genuine Ford and Motorcraft
parts whenever your vehicle requires scheduled maintenance or repair.
You can clearly identify genuine Ford and Motorcraft parts by looking for
the Ford, FoMoCo or Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and Mechanical Repairs
One of the best ways for you to make sure that your vehicle provides
years of service is to have it maintained in line with our
recommendations using parts that conform to the specifications detailed
in this owner’s manual. Genuine Ford and Motorcraft parts meet or
exceed these specifications.
Collision Repairs
We hope that you never experience a collision, but accidents do happen.
Genuine Ford replacement collision parts meet our stringent
requirements for fit, finish, structural integrity, corrosion protection and
dent resistance. During vehicle development, we validate that these parts
deliver the intended level of protection as a whole system. A great way
to know for sure you are getting this level of protection is to use genuine
Ford replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement parts are the only
replacement parts that benefit from a Ford Warranty. Damage caused to
your vehicle as a result of the failure of non-Ford parts may not be
covered by the Ford Warranty. For additional information, see the terms
and conditions of the Ford Warranty.
Introduction15
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HEATED WINDOWS AND MIRRORS (IF EQUIPPED)
Heated Rear Window
Note:The ignition must be switched on to use this feature.
Press the button to clear the rear window of thin ice and fog. Press the
button again within 10 minutes to switch it off. It switches off
automatically after 10 minutes, or when you switch the ignition off.
Do not use razor blades or other sharp objects to clean the inside
of the rear window or to remove decals from the inside of the
rear window. This may cause damage to the heated grid lines.
Your warranty does not cover this damage.
Heated Exterior Mirrors (If Equipped)
Note:Do not remove ice from the mirrors with a scraper or attempt to
readjust the mirror glass that has frozen in place. These actions could
cause damage to the glass and mirrors.
Note:Do not clean the housing or glass of any mirror with harsh
abrasives, fuel or other petroleum-based cleaning products.
Both mirrors heat to remove ice, mist and fog when you switch on the
heated rear window.
CABIN AIR FILTER
Note:A cabin air filter must be installed at all times to prevent foreign
objects from entering the system. Running the system without a filter in
place could result in degradation or damage to the system.
Your vehicle is equipped with a filter; the access door is located behind
the glove box.
The particulate air filtration system is designed to reduce the
concentration of airborne particles, such as dust, spores and pollen, in
the air being supplied to the interior of the vehicle. The particulate
filtration system gives the following benefits to customers:
•Improves the customer’s driving comfort by reducing particle
concentration.
•Improves the interior compartment cleanliness.
•Protects the climate control components from particle deposits.
Have the filter replaced at regular intervals. See theScheduled
Maintenancechapter.
For additional information, or to replace the filter, see an authorized
dealer.
Climate Control153
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Climate Controlled Seat Air Filter Replacement (If Equipped)
The climate controlled seat system includes air filters. You must replace
them periodically. See thescheduled maintenance information.
Locate the filters under each front seat and access them from the
second-row foot-well area. Move the front seats all the way forward and
to the full up positions to ease access.
To remove an air filter:
1. Turn the vehicle off.
2. Push up on the outside rigid edge
of the filter and rotate
counterclockwise once the tabs are
released, then remove the filter.
To install a filter:
1. First, position the filter in its
housing making sure that the far
forward end is all the way up in the
housing.
2. Push in on the center of the
outside edge of the filter and rotate
up into the housing until it clips
into position.
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EMISSION CONTROL SYSTEM
WARNING:Do not park, idle, or drive your vehicle in dry grass
or other dry ground cover. The emission system heats up the
engine compartment and exhaust system, which can start a fire.
WARNING:Exhaust leaks may result in entry of harmful and
potentially lethal fumes into the passenger compartment. If you
smell exhaust fumes inside your vehicle, have your dealer inspect your
vehicle immediately. Do not drive if you smell exhaust fumes.
Your vehicle is equipped with various emission control components and a
catalytic converter which will enable your vehicle to comply with applicable
exhaust emission standards. To make sure that the catalytic converter and
other emission control components continue to work properly:
•Use only the specified fuel listed.
•Avoid running out of fuel.
•Do not turn off the ignition while your vehicle is moving, especially at
high speeds.
•Have the items listed inScheduled Maintenance Information
performed according to the specified schedule.
The scheduled maintenance items listed inScheduled Maintenance
Informationare essential to the life and performance of your vehicle
and to its emissions system.
If other than Ford, Motorcraft® or Ford-authorized parts are used for
maintenance replacements or for service of components affecting
emission control, such non-Ford parts should be equivalent to genuine
Ford Motor Company parts in performance and durability.
Illumination of the service engine soon indicator, charging system
warning light or the temperature warning light, fluid leaks, strange odors,
smoke or loss of engine power could indicate that the emission control
system is not working properly.
An improperly operating or damaged exhaust system may allow exhaust
to enter the vehicle. Have a damaged or improperly operating exhaust
system inspected and repaired immediately.
Do not make any unauthorized changes to your vehicle or engine. By
law, vehicle owners and anyone who manufactures, repairs, services,
sells, leases, trades vehicles, or supervises a fleet of vehicles are not
202Fuel and Refueling
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Your vehicle may tow a trailer provided the maximum trailer weight is
less than or equal to the maximum trailer weight listed for your vehicle
configuration on the following chart.
Engine Maximum GCWR Maximum trailer weight
Front-wheel drive vehicles
2.0L GTDI 6880 lb (3120 kg) 2000 lb (907 kg)
3.5L TiVCT
16940 lb (3147 kg) 2000 lb (907 kg)
3.5L TiVCT29980 lb (4526 kg) 5000 lb (2267 kg)3
Four-wheel drive vehicles
3.5L TiVCT17110 lb (3224 kg) 2000 lb (907 kg)
3.5L GTDI17400 lb (3356 kg) 2000 lb (907 kg)
3.5L TiVCT210160 lb (4608 kg) 5000 lb (2267 kg)
3.5L GTDI210400 lb (4717 kg) 5000 lb (2267 kg)
1Without trailer towing package.
2With trailer towing package.
3For towing trailers up to 3500 pounds (1588 kilograms), use a
weight-carrying hitch and ball. For towing trailers over 3500 pounds
(1588 kilograms), up to the maximum trailer weight, we recommend you
use a weight-distributing hitch.
ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
•Do not tow a trailer until you drive your vehicle at least 1000 miles
(1600 kilometers).
•Consult your local motor vehicle laws for towing a trailer.
•See the instructions included with towing accessories for the proper
installation and adjustment specifications.
•Service your vehicle more frequently if you tow a trailer. See your
scheduled maintenance information.
•If you use a rental trailer, follow the instructions the rental agency
gives you.
For load specification terms found on the tire label and Safety
Compliance label and for instructions on calculating your vehicle’s load,
refer toLoad limitin theLoad Carryingchapter.
Remember to account for the trailer tongue weight as part of your
vehicle load when calculating the total vehicle weight.
Towing275
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BREAKING-IN
You need to break in new tires for approximately 300 miles
(480 kilometers). During this time, your vehicle may exhibit some unique
driving characteristics. Avoid driving too fast during the first 1000 miles
(1600 kilometers). Vary your speed frequently and change up through
the gears early. Do not labor the engine. Do not tow during the first
1000 miles (1600 kilometers).
ECONOMICAL DRIVING
Fuel economy is affected by several things, such as how you drive, the
conditions you drive under and how you maintain your vehicle.
There are some things to keep in mind that may improve your fuel economy:
•Accelerate and slow down in a smooth, moderate fashion.
•Drive at steady speeds without stopping.
•Anticipate stops; slowing down may eliminate the need to stop.
•Combine errands and minimize stop-and-go driving.
•Close the windows for high-speed driving.
•Drive at reasonable speeds (traveling at 55 mph [88 km/h] uses 15%
less fuel than traveling at 65 mph [105 km/h]).
•Keep the tires properly inflated and use only the recommended size.
•Use the recommended engine oil.
•Perform all regularly scheduled maintenance.
There are also some things you may not want to do because they may
reduce your fuel economy:
•Sudden or hard accelerations.
•Rev the engine before turning it off.
•Idle for periods longer than one minute.
•Warm up your vehicle on cold mornings.
•Use the air conditioner or front defroster.
•Use the speed control in hilly terrain.
•Rest your foot on the brake pedal while driving.
•Drive a heavily loaded vehicle or tow a trailer.
•Carry unnecessary weight (approximately 1 mpg [0.4 km/L] is lost for
every 400 pounds [180 kilograms] of weight carried).
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GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
dealer. While any authorized dealer handling your vehicle line will
provide warranty service, we recommend you return to your selling
authorized dealer who wants to ensure your continued satisfaction.
Please note that certain warranty repairs require special training,
equipment or both, so not all authorized dealers are authorized to
perform all warranty repairs. This means that, depending on the
warranty repair needed, you may have to take your vehicle to another
authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraft parts, or remanufactured or other parts that are authorized by
Ford.
Away from Home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing Address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.fordowner.com.
These are some of the items that can be found online:
•U.S. Dealer Locator by Dealer Name, City/State, or Zip Code
•Owner Manuals
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
292Customer Assistance
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GENERAL INFORMATION
Have your vehicle serviced regularly to help maintain its roadworthiness
and resale value. There is a large network of Ford authorized dealers
who are there to help you with their professional servicing expertise. We
believe that their specially trained technicians are best qualified to
service your vehicle properly and expertly. They are supported by a wide
range of highly specialized tools developed specifically for servicing your
vehicle.
To help you service your vehicle, we provideScheduled Maintenance
Informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check your warranty
information to find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraft® parts are designed and built to
provide the best performance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning material (such as cigarettes)
away from the battery and all fuel related parts.
Working with the Engine Off
1. Set the parking brake and shift toP(Park).
2. Turn off the engine and remove the key (if equipped).
3. Block the wheels.
Working with the Engine On
WARNING:To reduce the risk of vehicle damage or personal
burn injuries, do not start your engine with the air cleaner
removed and do not remove it while the engine is running.
1. Set the parking brake and shift to positionP(Park) .
2. Block the wheels.
310Maintenance
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ENGINE OIL CHECK
Note:Check the level before starting the engine.
Note:Make sure that the level is between the MIN and MAX marks.
1. Make sure that your vehicle is on level ground.
2. Turn the engine off and wait 10 minutes for the oil to drain into the
oil pan.
3. Remove the dipstick and wipe it with a clean, lint-free cloth. Replace
the dipstick and remove it again to check the oil level.
If the level is at the MIN mark, add oil immediately.
Adding Engine Oil
Note:Do not remove the filler cap when the engine is running.
Note:Do not add engine oil further than the MAX mark. Oil levels above
the MAX mark may cause engine damage.
Only use oils certified for gasoline engines by the
American Petroleum Institute (API). An oil with this
trademark symbol conforms to the current engine and
emission system protection standards and fuel
economy requirements of the International Lubricants
Specification Advisory Council (ILSAC), comprised of
U.S. and Japanese automobile manufacturers.
1. Remove the filler cap.
2. Add engine oil that meets Ford specifications. SeeCapacities and
Specificationsfor more information.
3. Wipe off any spilled oil.
4. Replace the filler cap. Turn it until you feel a strong resistance.
ENGINE COOLANT CHECK
Checking the Engine Coolant
The concentration and level of engine coolant should be checked at the
intervals listed inScheduled Maintenance Information.
Note:Make sure that the level is at the FULL COLD level or within the
COLD FILL RANGE in the coolant reservoir.
Note:Coolant expands when it is hot. The level may extend beyond the
COLD FILL RANGE.
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