phone FORD SUPER DUTY 2014 3.G Owners Manual

Fuse Specification Chart...........................214
Maintenance
General Information....................................222
Opening and Closing the Hood..............222
Under Hood Overview - 6.2L...................223
Under Hood Overview - 6.8L...................224
Engine Oil Dipstick.......................................225
Engine Oil Check..........................................225
Engine Coolant Check
...............................226
Automatic Transmission Fluid Check...........................................................230
Transfer Case Fluid Check........................233
Brake Fluid Check
........................................233
Power Steering Fluid Check.....................233
Washer Fluid Check....................................234
Fuel Filter
........................................................234
Changing the 12V Battery.........................234
Checking the Wiper Blades
.....................236
Changing the Wiper Blades.....................236
Adjusting the Headlamps.........................237
Removing a Headlamp..............................238
Changing a Bulb..........................................240
Bulb Specification Chart...........................242
Changing the Engine Air Filter................244
Vehicle Care
General Information
...................................246
Cleaning Products
.......................................246
Cleaning the Exterior..................................246
Waxing.............................................................247
Cleaning the Engine
....................................247
Cleaning the Exhaust.................................248
Cleaning the Windows and Wiper Blades..........................................................248
Cleaning the Interior...................................249
Cleaning the Instrument Panel and Instrument Cluster Lens.......................249
Cleaning Leather Seats
.............................250
Repairing Minor Paint Damage................251 Cleaning the Alloy Wheels
........................251
Vehicle Storage
..............................................251
Wheels and Tires
General Information
...................................254
Tire Care
..........................................................256
Using Snow Chains
......................................273
Tire Pressure Monitoring System
...........273
Changing a Road Wheel
............................279
Technical Specifications
..........................290
Capacities and Specific- ations
Engine Specifications
................................292
Motorcraft Parts
...........................................293
Vehicle Identification Number................294
Vehicle Certification Label.......................294
Transmission Code Designation............295
Technical Specifications..........................296
Audio System
General Information
..................................300
Audio unit - Vehicles With: AM/FM.......301
Audio unit - Vehicles With: AM/FM/CD/SYNC...................................302
Audio unit - Vehicles With: Sony AM/FM/CD................................................304
Digital Audio..................................................305
Satellite Radio
..............................................308
Auxiliary Input Jack......................................310
USB Port
............................................................311
Media Hub
........................................................311
SYNC™
General Information
....................................312
Using Voice Recognition............................314
Using SYNC™ With Your Phone.............316
SYNC™ Applications and Services
.......327
Using SYNC™ With Your Media Player...........................................................334
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Super Duty (TFA) Table of Contents

SYNC™ Troubleshooting.........................342
MyFord Touch ™
General Information...................................348
Settings...........................................................355
Entertainment..............................................364
Phone................................................................381
Information....................................................387
Climate
............................................................396
Navigation......................................................399
Accessories
Accessories....................................................407
Auxiliary Switches......................................408
Appendices
End User License Agreement..................410
Ford Extended Service Plan (ESP)
Ford Extended Service Plan (ESP).......425
Scheduled Maintenance
General Maintenance Information.......428
Normal Scheduled Maintenance...........431
Special Operating Conditions Scheduled Maintenance.............................................432
Scheduled Maintenance Record
...........436
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Super Duty (TFA) Table of Contents

The event data recorder in this vehicle
is designed to record such data as:
•
How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger safety belts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or
the brake pedal; and
• How fast the vehicle was travelling;
and
• Where the driver was positioning
the steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note: Event data recorder data is
recorded by your vehicle only if a
non-trivial crash situation occurs; no data
is recorded by the event data recorder
under normal driving conditions and no
personal data or information (e.g., name,
gender, age, and crash location) is
recorded (see limitations regarding 911
Assist and Traffic, directions and
Information privacy below). However,
parties, such as law enforcement, could
combine the event data recorder data
with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event
data recorder is needed. In addition to
the vehicle manufacturer, other
parties, such as law enforcement, that
have such special equipment, can read
the information if they have access to
the vehicle or the event data recorder.
Ford Motor Company and Ford of
Canada do not access event data
recorder information without obtaining
consent, unless pursuant to court order or where required by law enforcement,
other government authorities or other
third parties acting with lawful
authority. Other parties may seek to
access the information independently
of Ford Motor Company and Ford of
Canada.
Note:
Including to the extent that any
law pertaining to Event Data Recorders
applies to SYNC or its features, please
note the following: Once 911 Assist (if
equipped) is enabled (set ON), 911 Assist
may, through any paired and connected
cell phone, disclose to emergency
services that the vehicle has been in a
crash involving the deployment of an
airbag or, in certain vehicles, the
activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist
may also be capable of being used to
electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other
details about the vehicle or crash or
personal information about the
occupants to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose
this information, do not activate the 911
Assist feature. See SYNC™ (page 312).
Additionally, when you connect to
Traffic, Directions and Information (if
equipped, U.S. only), the service uses
GPS technology and advanced vehicle
sensors to collect the vehicle ’s current
location, travel direction, and speed
(“ vehicle travel information ”), only to
help provide you with the directions,
traffic reports, or business searches
that you request. If you do not want
Ford or its vendors to receive this
information, do not activate the
service. Ford Motor Company and the
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Super Duty (TFA) Introduction

vendors it uses to provide you with this
information do not store your vehicle
travel information. For more
information, see Traffic, Directions and
Information, Terms and Conditions.
See SYNC™ (page 312).
CALIFORNIA PROPOSITION 65 WARNING
Some constituents of engine
exhaust, certain vehicle components,
certain fluids contained in vehicles
and certain products of component wear
contain or emit chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm. PERCHLORATE
Certain components in your vehicle such
as airbag modules, safety belt
pretensioners and remote control batteries
may contain perchlorate material. Special
handling may apply for service or vehicle
end of life disposal. For more information
visit:
Web Address
www.dtsc.ca.gov/hazardouswaste/ perchlorate
FORD CREDIT
(U.S. Only)
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
For your convenience we offer a number
of ways to contact us, as well as help
manage your account. Phone: 1-800-727-7000
For more information regarding Ford Credit,
as well as access Account Manager, please
go to www.fordcredit.com.
REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen. Genuine
Ford replacement collision parts meet our
stringent requirements for fit, finish,
structural integrity, corrosion protection
and dent resistance. During vehicle
development we validate these parts
deliver the intended level of protection as
a whole system. A great way to know for
sure you are getting this level of protection
is to use genuine Ford replacement
collision parts.
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Super Duty (TFA) Introduction

Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. Damage
caused to your vehicle as a result of the
failure of non-Ford parts may not be
covered by the Ford Warranty. For
additional information, refer to the terms
and conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle
’s New Vehicle Limited Warranty,
refer to the Warranty Manual that is
provided to you along with your Owner ’s
Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNINGS
Failure to follow the specific
warnings and instructions could
result in personal injury. See
Supplementary Restraints System
(page 35). Front seat mounted rear-facing child
or infant seats should
NEVER be
placed in front of an active
passenger airbag. Using your Vehicle with a
Snowplow
More information and guidelines for using
your vehicle with a snowplow in this
Owner's Manual. See Snowplowing (page
200
). Using your Vehicle as an
Ambulance
If your light truck is equipped with the Ford
Ambulance Preparation Package, it may
be utilized as an ambulance. Ford urges
ambulance manufacturers to follow the
recommendations of the Ford Incomplete
Vehicle Manual, Ford Truck Body Builder
’s
Layout Book and the Qualified Vehicle
Modifiers (QVM) Guidelines as well as
pertinent supplements. For additional
information, please contact the Truck Body
Builders Advisory Service at
http://www.fleet.ford.com/truckbbas/
and then by selecting Contact Us or by
phone at 1–877 –840–4338.
Use of your Ford light truck as an
ambulance, without the Ford Ambulance
Preparation Package voids the Ford New
Vehicle Limited Warranty and may void
the emissions warranties. In addition,
ambulance usage without the preparation
package could cause high underbody
temperatures, overpressurized fuel and a
risk of spraying fuel which could lead to
fires.
If your vehicle is equipped with the Ford
Ambulance Preparation Package, it will be
indicated on the Safety Compliance
Certification Label. The label is located on
the driver ’s side door pillar or on the rear
edge of the driver ’s door. You can
determine whether the ambulance
manufacturer followed Ford ’s
recommendations by directly contacting
that manufacturer. Ford Ambulance
Preparation Package is only available on
certain Diesel engine equipped vehicles.
Using your Vehicle as a Stationary
Power Source
Information and guidelines for operating a
vehicle equipped with an aftermarket
power take-off system can be found in this
Owner's Manual.
See Power Take-Off
(page 146).
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Super Duty (TFA) Introduction

MOBILE COMMUNICATIONS
EQUIPMENT
Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’
safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios. WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with features and
options that are different from the features
and options that are described in this
Owner
’s Manual. A market unique
supplement may be supplied that
complements this book. By referring to the
market unique supplement, if provided,
you can properly identify those features,
recommendations and specifications that are unique to your vehicle. This Owner
’s
Manual is written primarily for the U.S. and
Canadian Markets. Features or equipment
listed as standard may be different on units
built for Export. Refer to this Owner ’s
Manual for all other required
information and warnings.
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Super Duty (TFA) Introduction

GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
Note:
Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term IC before the radio certification
number only signifies that Industry Canada
technical specifications were met.
The typical operating range for your
transmitter is approximately 33 feet (10
meters). Vehicles with the remote start
feature will have a greater range. One of
the following could cause a decrease in
operating range:
• weather conditions
• nearby radio towers
• structures around the vehicle
• other vehicles parked next to your
vehicle
The radio frequency used by your remote
control can also be used by other short
distance radio transmissions, for example
amateur radios, medical equipment,
wireless headphones, remote controls and
alarm systems. If the frequencies are
jammed, you will not be able to use your
remote control. You can lock and unlock
the doors with the key.
Note: Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally. REMOTE CONTROL
Integrated Keyhead Transmitters
(If Equipped)
Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle. The transmitter portion
functions as the remote control.
Note:
Your vehicle ’s keys came with a
security label that provides important
vehicle key cut information. Keep the label
in a safe place for future reference.
Replacing the Battery
Note: Refer to local regulations when
disposing of transmitter batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery will not delete
the transmitter from the vehicle. The
transmitter should operate normally.
The remote control uses one coin-type
three-volt lithium battery CR2032 or
equivalent.
45
Super Duty (TFA) Keys and Remote ControlsE163046 E163047

Media
Press repeatedly to scroll through available
audio modes.
Seek, Next or Previous
Press the seek button to:
•
tune the radio to the next or previous
stored preset
• play the next or the previous track.
Press and hold the seek button to:
• tune the radio to the next station up or
down the frequency band
• seek through a track.
VOICE CONTROL (IF EQUIPPED) Voice recognition
A
Phone mode
B
See
SYNC™ (page 312). See MyFord
Touch ™ (page 348). CRUISE CONTROL
(IF EQUIPPED) See
Cruise Control (page 172).
INFORMATION DISPLAY
CONTROL
Type 1 60
Super Duty (TFA) Steering WheelE163052 E163053 E163054

SAFETY PRECAUTIONS
WARNINGS
Do not overfill the fuel tank. The
pressure in an overfilled tank may
cause leakage and lead to fuel spray
and fire. The fuel system may be under
pressure. If you hear a hissing sound
near the fuel filler door, do not refuel
until the sound stops. Otherwise, fuel may
spray out, which could cause serious
personal injury. Automotive fuels can cause serious
injury or death if you misuse or
mishandle them.
Fuel ethanol and gasoline may
contain benzene, which is a
cancer-causing agent.
When refueling always shut the
engine off and never allow sparks or
open flames near the filler neck.
Never smoke or use a cell phone while
refueling. Fuel vapor is extremely
hazardous under certain conditions. Avoid
inhaling excess fumes. The flow of fuel through a fuel pump
nozzle can produce static electricity,
which can cause a fire if you pump
fuel into an ungrounded fuel container. Observe the following guidelines when
handling automotive fuel: •
Extinguish all smoking materials and
any open flames before refueling your
vehicle.
• Automotive fuels can be harmful or
fatal if swallowed. Fuel such as
gasoline is highly toxic and if
swallowed can cause death or
permanent injury. If swallowed, call a
physician immediately, even if no
symptoms are immediately apparent.
The toxic effects of fuel may not be
visible for hours.
• Avoid inhaling fuel vapors. Inhaling too
much fuel vapor of any kind can lead
to eye and respiratory tract irritation.
In severe cases, excessive or prolonged
breathing of fuel vapor can cause
serious illness and permanent injury.
• Avoid getting fuel liquid in your eyes. If
you splash fuel in your eyes, remove
contact lenses (if worn), flush with
water for 15 minutes and seek medical
attention. Failure to seek proper
medical attention could lead to
permanent injury.
• Fuels can also be harmful if absorbed
through the skin. If you splash fuel on
your skin, clothing or both, promptly
remove contaminated clothing and
wash your skin thoroughly with soap
and water. Repeated or prolonged skin
contact with fuel liquid or vapor causes
skin irritation.
• Be particularly careful if you are taking
“Antabuse ” or other forms of disulfiram
for the treatment of alcoholism.
Breathing gasoline vapors, or skin
contact could cause an adverse
reaction. In sensitive individuals, serious
personal injury or sickness may result.
If you splash fuel on your skin, promptly
wash your skin thoroughly with soap
and water. Consult a physician
immediately if you experience an
adverse reaction.
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Super Duty (TFA) Fuel and Refueling

GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
Online
Additional information and resources are
available online at www.fordowner.com
These are some of the items that can be
found online:
•
U.S. dealer locator by Dealer Name,
City/State, or Zip Code
• Owner Manuals
• Maintenance Schedules
• Recalls
• Ford Extended Service Plans
• Ford Genuine Accessories
• Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling/servicing
authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
3. If you require assistance or clarification
on Ford Motor Company policies,
please contact the Ford Customer
Relationship Center.
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Super Duty (TFA) Customer Assistance