service INFINITI QX80 2020 Owners Manual

CALIFORNIA PROPOSITION 65 WARNING
WARNING
Operating, servicing and maintaining a passenger vehicle or
off-highway motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide, phthalates, and
lead, which are known to the State of California to cause
cancer and birth defects or other reproductive harm. To
minimize exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle in a well-
ventilated area and wear gloves or wash your hands
frequently when servicing your vehicle. For more information
go to www.P65Warnings.ca.gov/passenger-vehicle.

INFINITI CUSTOMER CARE PROGRAM
INFINITI CARES ...
Both INFINITI and your INFINITI retailer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your
INFINITI retailer are our primary concerns. Your INFINITI retailer is always available to assist you with all your automobile sales and service
needs.
However, if there is something that your
INFINITI retailer cannot assist you with or
you would like to provide INFINITI directly
with comments or questions, please contact
our (INFINITI’s) Consumer Affairs Depart-
ment using our toll-free number:For U.S. customers1-800-662-6200
For Canadian customers 1-800-361-4792
The Consumer Affairs Department will ask
for the following information:
. Your name, address, and telephone num-
ber
. Vehicle identification number (on dash
panel)
. Date of purchase
. Current odometer reading
. Your INFINITI retailer’s name
. Your comments or questions
OR You can write to INFINITI with the informa-
tion on the left at:
For U.S. customersINFINITI Division
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
[email protected]
For Canadian customers INFINITI Division
Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
or via e-mail at:
information.centre@nissancanada.
com If you prefer, visit us at:
www.InfinitiUSA.com (for U.S. customers)
or
www.Infiniti.ca (for Canadian customers)
We appreciate your interest in INFINITI and
thank you for buying a quality INFINITI
vehicle.

.Do not wear the seat belt inside out
or twisted. Doing so may reduce its
effectiveness.
. Do not allow more than one person to
use the same seat belt.
. Never carry more people in the ve-
hicle than there are seat belts.
. If the seat belt warning light glows
continuously while the ignition is
turned ON with all doors closed and
all seat belts fastened, it may indicate
a malfunction in the system. Have the
system checked. It is recommended
you visit an INFINITI retailer for this
service.
. No changes should be made to the
seat belt system. For example, do not
modify the seat belt, add material or
install devices that may change the
seat belt routing or tension. Doing so
may affect the operation of the seat
belt system. Modifying or tampering
with the seat belt system may result
in serious personal injury.
. Once a seat belt pretensioner has
activated, it cannot be reused and
must be replaced together with the
retractor. It is recommended you visit
an INFINITI retailer for this service. .
All seat belt assemblies, including
retractors and attaching hardware,
should be inspected after any colli-
sion. It is recommended you visit an
INFINITI retailer for this service.
INFINITI recommends that all seat
belt assemblies in use during a colli-
sion be replaced unless the collision
was minor and the belts show no
damage and continue to operate
properly. Seat belt assemblies not in
use during a collision should also be
inspected and replaced if either da-
mage or improper operation is noted.
. All child restraints and attaching
hardware should be inspected after
any collision. Always follow the re-
straint manufacturer’s inspection in-
structions and replacement
recommendations. The child re-
straints should be replaced if they
are damaged.
SSS0016
SSS0014
Safety — seats, seat belts and supplemental restraint system1-19

1-20Safety — seats, seat belts and supplemental restraint system
PREGNANT WOMEN
INFINITI recommends that pregnant women
use seat belts. The seat belt should be worn
snug, and always position the lap belt as low
as possible around the hips, not the waist,
and place the shoulder belt over your
shoulder and across your chest. Never run
the lap/shoulder belt over your abdominal
area. Contact your doctor for specific re-
commendations.
INJURED PERSONS
INFINITI recommends that injured persons
use seat belts, depending on the injury.
Check with your doctor for specific recom-
mendations.
PRE-CRASH SEAT BELTS WITH
COMFORT FUNCTION (if so
equipped for front seats)
The pre-crash seat belt tightens the seat belt
with a motor to help restrain front seat
occupants. This helps reduce the risk of
injury in a collision.
The motor retracts the seat belt under the
following emergency conditions:
.During emergency braking
. During sudden steering maneuvers
. Activation of the Forward Emergency
Braking (FEB) with pedestrian detection system. (See “Forward Emergency Brak-
ing (FEB) with pedestrian detection”
(P.5-93).)
. In the event of a high severity rollover
collision.
The pre-crash seat belt will not be active
when:
. the seat belt is not fastened
. the vehicle speed is under 10 MPH (15
km/h) during emergency braking
. the vehicle speed is under 19 MPH (30
km/h) during sudden steering maneuvers
or in the event of a high severity rollover
collision.
The pre-crash seat belt will not be active
when the brake pedal is not depressed
except when sudden steering maneuvers
occur or the Forward Emergency Braking
(FEB) with pedestrian detection system
activates.
The motor also retracts the seat belt when
the seat belt is fastened or unfastened.
When the seat belt is fastened, the motor
tightens the seat belt for a snug fit. When
the seat belt is unfastened, the motor
retracts the seat belt. If the seat belt is not
fully retracted, the motor retracts the seat
belt when the door is opened.
Always wear your seat belt correctly and sit
upright and well back. If the motor cannot retract the seat belt
when the seat belt is fastened or unfas-
tened, it may indicate the pre-crash seat belt
system has a malfunction. Have the system
checked and repaired. It is recommended you
visit an INFINITI retailer for this service.
When the seat belt is retracted repeatedly in
a short period of time, the motor may not be
able to retract the seat belt. After 8 minutes,
the motor reactivates and retracts the seat
belt. If the seat belt still cannot be retracted
by the motor, the pre-crash seat belt system
has a malfunction. Have the system checked
and repaired. It is recommended you visit an
INFINITI retailer for this service.
THREE-POINT TYPE SEAT BELT
WARNING
.
Every person who drives or rides in
this vehicle should use a seat belt at
all times.
. Do not ride in a moving vehicle when
the seatback is reclined. This can be
dangerous. The shoulder belt will not
be against your body. In an accident,
you could be thrown into it and
receive neck or other serious injuries.
You could also slide under the lap belt
and receive serious internal injuries.

SSS0326
Unfastening the seat belts
To unfasten the seat belt, push the button
on the buckle. The seat belt automatically
retracts.
Checking seat belt operation
Seat belt retractors are designed to lock seat
belt movement by two separate methods:
.When the belt is pulled quickly from the
retractor.
. When the vehicle slows down rapidly.
To increase your confidence in the seat belts,
check the operation as follows:
. Grasp the shoulder belt and pull forward
quickly. The retractor should lock and restrict further belt movement.
If the retractor does not lock during this
check, get the system checked. It is recom-
mended you visit an INFINITI retailer for this
service, or to learn more about seat belt
operation.
SSS1109
Center of 2nd row seat (if so
equipped)
Selecting correct set of seat belts:
The center seat belt buckle is identified by
the CENTER mark
. The center seat belt
tongue can be fastened onlyinto the center
seat belt buckle.
Safety — seats, seat belts and supplemental restraint system1-23

1-36Safety — seats, seat belts and supplemental restraint system
Top tether anchor point locations
Anchor points are located in the following
locations:
.2nd row bench seat (if so equipped) on
the seatback of the outboard seating
positions as shown.
. 2nd row captain’s seats (if so equipped)
on the seatback of the outboard seating
positions as shown.
. 3rd row bench seat on the seatback of
the outboard seating position (right side)
as shown.
If you have any questions when installing a
top tether strap child restraint on the rear
seat, it is recommended you visit an
INFINITI retailer for this service.
REAR-FACING CHILD RE-
STRAINT INSTALLATION USING
LATCH
Refer to all Warnings and Cautions in the
“Child safety” and “Child restraints” sections
before installing a child restraint.
Do not use the lower anchors if the com-
bined weight of the child and the child
restraint exceeds 65 lbs (29.5 kg). If the
combined weight of the child and the child
restraint is greater than 65 lbs (29.5 kg), use
the vehicle’s seat belt (not the lower an-
chors) to install the child restraint. Be sure to
follow the child restraint manufacturer’s
instructions for installation.
Follow these steps to install a rear-facing
child restraint in the 2nd row seats using the
LATCH system:
1. Position the child restraint on the seat. Always follow the child restraint manu-
facturer’s instructions.
JVR0635X
Rear-facing web-mounted — step 2
2. Secure the child restraint anchor attach- ments to the LATCH lower anchors.
Check to make sure the LATCH attach-
ment is properly attached to the lower
anchors.

Installing top tether strap
First, secure the child restraint with the
LATCH lower anchors (2nd row captain’s
or bench outboard seating positions only).
1. If necessary, raise or remove the headrestraint or headrest to position the top
tether strap over the top of the seatback.
If the head restraint or headrest is
removed, store it in a secure place. Be
sure to reinstall the head restraint or
headrest when the child restraint is
removed. See “Head restraints/head-
rests” (P.1-13) for head restraint or
headrest adjustment, removal and in-
stallation information.
2. Secure the tether strap to the tether anchor point on the back of each seat-
back behind the child restraint.
3. Tighten the tether strap according to the manufacturer’s instructions to remove
any slack. Make sure the head restraint
or headrest does not contact the top
tether strap.
If you have any questions when installing a
top tether strap on the rear seat, it is
recommended you visit an INFINITI retailer
for this service.
FORWARD-FACING CHILD RE-
STRAINT INSTALLATION USING
THE SEAT BELTS
WARNING
. The three-point seat belt with Auto-
matic Locking Retractor (ALR) must
be used when installing a child re-
straint. Failure to use the ALR mode
will result in the child restraint not
being properly secured. The restraint
could tip over or be loose and cause
injury to a child in a sudden stop or
collision. Also, it can change the
operation of the front passenger air
bag. See “Front passenger air bag
and status light” (P.1-59)
. When installing a child restraint sys-
tem in the 3rd center position, both
the center seat belt connector tongue
and buckle tongue must be secured.
See “3rd row center seat belt” (P.1-
24).
SSS0640
Forward-facing (front passenger seat) —
step 1
Refer to all Warnings and Cautions in the
“Child safety” and “Child restraints” sections
before installing a child restraint.
Do not use the lower anchors if the com-
bined weight of the child and the child
restraint exceeds 65 lbs (29.5 kg). If the
combined weight of the child and the child
restraint is greater than 65 lbs (29.5 kg), use
the vehicle’s seat belt (not the lower an-
chors) to install the child restraint. Be sure to
follow the child restraint manufacturer’s
instructions for installation.
Follow these steps to install a forward-
facing child restraint using the vehicle seat
belt in the rear seats or in the front
Safety — seats, seat belts and supplemental restraint system1-43

1-46Safety — seats, seat belts and supplemental restraint system
seat belt is not locked, repeat steps 2
through 8.
SSS1099
Forward-facing — step 10
10. If the child restraint is installed in the front passenger seat, place the ignition
switch in the ON position. The front
passenger air bag status light
should
illuminate. If this light is not illuminated,
see “Front passenger air bag and status
light” (P.1-59). Move the child restraint
to another seating position. Have the
system checked. It is recommended you
visit an INFINITI retailer for this service.
After the child restraint is removed and the
seat belt is fully retracted, the ALR mode
(child restraint mode) is canceled.
JVR0619X
2nd row captain’s seat
JVR0620X
2nd row bench seat

JVR0621X
3rd row bench seat
Installing top tether strap
WARNING
In the 3rd row bench seat, a child
restraint with a top tether strap can
only be used in the outboard seating
position (right side). Do not place it in
the outboard seating position (left side)
and center position and attempt to angle
the tether strap to the outboard seating
position (right side).
First, secure the child restraint with the seat belt.
1. If necessary, raise or remove the head
restraint or headrest to position the top
tether strap over the top of the seatback.
If the head restraint or headrest is
removed, store it in a secure place. Be
sure to reinstall the head restraint or
headrest when the child restraint is
removed. See “Head restraints/head-
rests” (P.1-13) for head restraint or
headrest adjustment, removal and in-
stallation information.
2. Secure the tether strap to the tether anchor point on the back of each seat-
back (2nd row seat) or right side seat-
back (3rd row bench seat) behind the
child restraint.
3. Tighten the tether strap according to the manufacturer’s instructions to remove
any slack. Make sure the head restraint
or headrest does not contact the top
tether strap.
If you have any questions when installing a
top tether strap on the rear seat, it is
recommended you visit an INFINITI retailer
for this service.
BOOSTER SEATS
Precautions on booster seats
WARNING
If a booster seat and seat belt are not
used properly, the risk of a child being
injured in a sudden stop or collision
greatly increases:
. Make sure the shoulder portion of
the belt is away from the child’s face
and neck and the lap portion of the
belt does not cross the stomach.
. Make sure the shoulder belt is not
behind the child or under the child’s
arm.
. A booster seat must only be installed
in a seating position that has a lap/
shoulder belt.
Safety — seats, seat belts and supplemental restraint system1-47

may or may not be illuminated, depending on
the size of the child and the type of child
restraint being used. If the front passenger
air bag status light is not illuminated (in-
dicating that the air bag might inflate in a
crash), it could be that the child restraint or
seat belt is not being used properly. Make
sure that the child restraint is installed
properly, the seat belt is used properly and
the occupant is positioned properly. If the
front passenger air bag status light is still not
illuminated, reposition the occupant or child
restraint in a rear seat.
If the front passenger air bag status light will
not illuminate even though you believe that
the child restraint, the seat belts and the
occupant are properly positioned, the sys-
tem may be sensing an unoccupied seat (in
which case the air bag is OFF). Your
INFINITI retailer can check that the system
is OFF by using a special tool. However, until
you have confirmed with your retailer that
your air bag is working properly, reposition
the occupant or child restraint in a rear seat.
The INFINITI Advanced Air Bag System and
front passenger air bag status light will take
a few seconds to register a change in the
passenger seat status. However, if the seat
becomes unoccupied, the front passenger air
bag status light will remain off.
If a malfunction occurs in the front passen-
ger air bag system, the supplemental air bagwarning light, located in the meter and
gauges area will blink. Have the system
checked. It is recommended you visit an
INFINITI retailer for this service.
Normal operation:
In order for the occupant classification
sensor system to classify the front passen-
ger based on weight, please follow the
precautions and steps outlined below:
Precautions:
. Make sure that there are no objects
weighing over 9.1 lbs (4 kg) hanging on
the seat or placed in the seatback pocket.
. Make sure that a child restraint or other
object is not pressing against the rear of
the seatback.
. Make sure that a rear passenger is not
pushing or pulling on the back of the
front passenger seat.
. Make sure that the front passenger seat
or seatback is not forced back against an
object on the seat or floor behind it.
. Make sure that there is no object placed
under the front passenger seat.
Steps:
1. Adjust the seat as outlined. (See “Seats” (P.1-3).) Sit upright, leaning against the
seatback, and centered on the seat
cushion with your feet comfortably ex-
tended to the floor. 2. Make sure there are no objects on your
lap.
3. Fasten the seat belt as outlined. (See “Seat belts” (P.1-17).)
4. Remain in this position for 30 seconds allowing the system to classify the front
passenger before the vehicle is put into
motion.
5. Ensure proper classification by checking the front passenger air bag status light.
NOTE:
This vehicle’s occupant classification sensor
system locks the classification during driv-
ing so it is important that you confirm that
the front passenger is properly classified
prior to driving. Also, the occupant classifi-
cation sensor system may recalculate the
weight of the occupant when the vehicle
comes to a stop (i.e. stop light, stop sign,
etc.), so the front passenger seat occupant
should continue to remain seated as out-
lined above.
Troubleshooting:
If you think the front passenger air bag
status light is incorrect: 1. If the light is ON with no front passenger and no objects on the front
passenger seat:
This may be due to the following conditions
that may be interfering with the weight
Safety — seats, seat belts and supplemental restraint system1-61