service reset LINCOLN MKZ 2017 Owners Manual

Towing
Towing a Trailer.............................................249
Recommended Towing Weights..............250
Essential Towing Checks...........................252
Towing the Vehicle on Four Wheels
.......254
Driving Hints
Breaking-In....................................................256
Economical Driving
......................................256
Driving Through Water
...............................256
Floor Mats
.......................................................257
Roadside Emergencies
Roadside Assistance
...................................259
Hazard Warning Flashers...........................260
Fuel Shutoff...................................................260
Jump Starting the Vehicle...........................261
Post-Crash Alert System.............................264
Transporting the Vehicle............................264
Towing Points
................................................265
Customer Assistance
Getting the Services You Need
................267 In California (U.S. Only)...............................268
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only)........................269
Utilizing the Mediation/Arbitration Program (Canada Only)...........................................270
Getting Assistance Outside the U.S. and Canada.........................................................271
Ordering Additional Owner's Literature....................................................272
Reporting Safety Defects (U.S. Only).......273
Reporting Safety Defects (Canada Only)............................................................273
Fuses
Fuse Specification Chart
............................275
Changing a Fuse..........................................292
Maintenance
General Information
....................................295
Opening and Closing the Hood...............295
Under Hood Overview - 2.0L
....................297
Under Hood Overview - 3.0L....................299
Engine Oil Dipstick - 2.0L............................301
Engine Oil Dipstick - 3.0L............................301 Engine Oil Check..........................................301
Oil Change Indicator Reset.......................302
Engine Coolant Check................................303
Automatic Transmission Fluid Check......307
Brake Fluid Check..........................................311
Washer Fluid Check......................................312
Fuel Filter
.........................................................312
Changing the 12V Battery...........................312
Checking the Wiper Blades........................314
Changing the Wiper Blades........................314
Adjusting the Headlamps............................315
Changing a Bulb
............................................316
Bulb Specification Chart..............................316
Changing the Engine Air Filter..................319
Vehicle Care
General Information.....................................320
Cleaning Products
.......................................320
Cleaning the Exterior
....................................321
Waxing............................................................322
Cleaning the Engine....................................322
Cleaning the Windows and Wiper Blades.........................................................323
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Table of Contents

Action
Message
Displays when the door switches have been disabled.
Switches Inhibited Security Mode
Displayed when there is a system malfunction with the child locks. Conta\
ct your authorized dealeras soon as possible.
Child Lock Malfunction Service Required
Displays the factory keypad code after the keypad has been reset. See Keyless Entry (page
71).
Factory Keypad Code {X X X X X}
Driver Alert Action
Message
Stop and rest as soon as it is safe to do so.
Driver Alert Warning Rest Now
Take a rest soon.
Driver Alert Warning Rest Suggested
Fuel Action
Message
Displayed as an early reminder of a low fuel condition.
Fuel Level Low
Displayed when the fuel fill inlet may not be properly closed.
Check Fuel Fill Inlet
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AM/FM Radio
Tuning a Station
You can use the tune or seek controls on the
radio bezel to select a station.
To tune a station using the touchscreen,
select:
Menu item
Direct Tune
A pop up appears, allowing you to type in
the frequency of a station. You can only enter
a valid station for the source you are
currently listening to.
You can press the backspace button to
delete the previously entered number. Once you have entered the station's call
numbers, you can select: Action and description
Menu item
Press to begin
playing the station
you have entered.
Enter
Press to exit without
changing the station.
Cancel
Presets
To set a new preset, tune to the station and
then press and hold one of the memory
preset buttons. The audio mutes briefly while
the system saves the station and then
returns.
There are two preset banks available for AM
and three banks for FM. To access additional
presets, tap the preset button. The indicator
on the preset button shows which bank of
presets you are currently viewing. SIRIUS® Satellite Radio (If Activated)
Note:
This feature may not be available in
all markets and requires an active
subscription. SIRIUS satellite radio is a subscription-based
satellite radio service that broadcasts a
variety of music, sports, news, weather, traffic
and entertainment programming. Your
factory-installed SIRIUS satellite radio system
includes hardware and a limited subscription
term that begins on the date of sale or lease
of your vehicle. See an authorized dealer for
availability.
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MKZ (CC9) Canada/United States of America, enUSA, First Printing SYNC™ 3E142593

SIRIUS Satellite Radio Reception Factors and Troubleshooting
Potential reception issues
For optimal reception performance, keep the antenna clear of snow and ice build-up and keep
luggage and other materials as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, \
parking garages, dense tree
foliage and thunderstorms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a
weaker one and the audio system may mute.
Station overload
Your display may show ACQUIRING... to indicate the interference and the a\
udio system may mute.
Satellite radio signal interference Troubleshooting tips
Action
Cause
Message
No action required. This message should disap-
pear shortly.
Radio requires more than two seconds to produce
audio for the selected channel.
Acquiring Signal
If this message does not clear shortly, or with an
ignition key cycle, your receiver may have a fault.
See an authorized dealer for service.
There is an internal module or system failure
present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or choose another preset.
The channel is no longer available.
Invalid Channel
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In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to a
station broadcasting with HD Radio
technology. Independent entities own and
operate each station. These stations are
responsible for ensuring all audio streams
and data fields are accurate. Potential station issues
Action
Cause
Issues
No action required. This is a broadcast issue.
This is poor time alignment by the radio broad-
caster.
Echo, stutter, skip or repeat in audio.
Increase or decrease in audio
volume.
No action required. The reception issue may clear
up as you continue to drive.
The radio is shifting between analog and digital
audio.
Sound fading or blending in and out.
No action required. This is normal behavior. Wait
until the audio is available.
The digital multicast is not available until the HD
Radio broadcast is decoded. Once decoded, the
audio is available.
There is an audio mute delay when
selecting HD2 or HD3, multicast
preset or Direct Tune.
No action required. The station is not available in
your current location.
The previously stored multicast preset or direct
tune is not available in your current reception area.
Cannot access HD2 or HD3 multicast
channel when recalling a preset or
from a direct tune.
Fill out the station issue form. *
Data service issue by the radio broadcaster.
Text information does not match
currently playing audio.
Fill out the station issue form. *
Data service issue by the radio broadcaster.
There is no text information shown
for currently selected frequency.
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Cell phone issues
Possible solution
Possible cause
Issue
Text messages from WhatsApp and Facebook Messenger are not
supported.
Your cell phone must support downloading text messages through
Bluetooth to receive incoming text messages.
This is a cell phone-dependent feature.
Audible text messages do
not work on my cell phone. Because each cell phone is different, refer to your device's manual
for the specific cell phone you are pairing. In fact, there can be
differences between cell phones due to brand, model, service provider
and software version.
This is a cell phone limitation. USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try switching your device off,
resetting it or removing the battery, then reconnect it to SYNC 3.
Possible device malfunction.
I am having trouble
connecting my device. Make sure you are using the manufacturer's cable.
Make sure to correctly insert the USB cable into the device and your
vehicle's USB port.
Make sure that the device does not have an auto-install program or
active security settings.
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Maintenance Intervals
At every oil change interval as indicated by the information display
*
Change engine oil and filter. **
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level. Consult your dealer for \
requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints (AWD only).
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and U-joints.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service interv\
als.
** Reset the Intelligent Oil-Life Monitor after engine oil and filter change\
s. See Engine Oil Check (page 301).
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

Perform the services shown in the following
tables when specified or within 3000 miles
(4800 kilometers) of the message appearing
in the information display prompting you to
change your oil.
•
Example 1: The message comes on at
28751 miles (46270 kilometers). Perform
the 30000-mile (48000 kilometer)
automatic transmission fluid replacement. •
Example 2
: The message has not come
on, but the odometer reads 30000 miles
(48000 kilometers) (for example, the
Intelligent Oil-Life Monitor was reset at
25000 miles [40000 kilometers]).
Perform the engine air filter replacement. Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by information display and per\
form services listed in the Normal
Scheduled Maintenance chart.
As required
Inspect rear axle and U-joints.
Inspect frequently, service
as required
See axle maintenance items under
Exceptions.
Every 30000 miles (48000
km)
Change automatic transmission fluid.
Replace spark plugs.
Every 60000 miles (96000
km)
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Operating in dusty or sandy conditions (such as unpaved or dusty roads)\
Perform multi-point inspection.
Change automatic transmission fluid.
Every 30000 miles (48000
km)
* Reset your Intelligent Oil-Life Monitor after engine oil and filter chang\
es. See Engine Oil Check (page 301). Exclusive use of E85 (flex fuel vehicles only)
If ran exclusively on E85, fill the fuel tank full with regular unleaded fuel.
Every oil change
Exceptions
There are several exceptions to the Normal
Schedule:
Rear Axle and PTU Maintenance
The Power Transfer Unit (PTU) and rear axle
(AWD only) in your vehicle does not require
any normal scheduled maintenance unless
the unit shows signs of leakage. Contact an
authorized dealer for service. California Fuel Filter Replacement
If you register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service.Hot Climate Oil Change Intervals
Vehicles operating in the Middle East, North
Africa, Sub-Saharan Africa or locations with
similar climates using an American Petroleum
Institute (API) Certified for Gasoline Engines
(Certification mark) oil of SM or SN quality,
the normal oil change interval is 3000 miles
(5000 kilometers).
If the available API SM or SN oils are not
available, then the oil change interval is 1800
miles (3000 kilometers).
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Scheduled Maintenance