transmission MERCEDES-BENZ C CLASS 2018 Manual PDF

GWARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion. Allow the frozen battery to thaw out before charging it or jump-starting.
If the warning and indicator lamps do not light up on the instrument cluster when temperatures are low, it is probably because the discharged battery has frozen. In this case, you may neither charge
the battery nor jump-start the vehicle. The service life of a thawed-out battery may be shorter. The
starting characteristics can be impaired, particularly at low temperatures. Have the thawed-out
battery checked at a qualified specialist workshop.
All vehicles:
!Vehicles with a gasoline engine: avoid repeated and lengthy starting attempts. Otherwise, the
catalytic converter could be damaged by non-combusted fuel.
Do not start the vehicle using a rapid charging device. If your vehicle's battery is discharged, the
engine can be jump-started from another vehicle or from a second battery using jumper cables.
Observe the following points:
RThe battery is not accessible in all vehicles. If the other vehicle's battery is not accessible, jump-
start the vehicle using a second battery or a jump-starting device.
RVehicles with a gasoline engine: only jump-start the vehicle when the engine and exhaust
system are cold.
RAll vehicles except vehicles with a lithium-ion battery: do not start the engine if the battery
is frozen. Let the battery thaw first.
RJump-starting may be performed only using batteries with a nominal voltage of 12 V.
ROnly use jumper cables which have a sufficient cross-section and insulated terminal clamps.
RIf the battery is fully discharged, leave the battery that is being used to jump-start connected for
a few minutes before attempting to start. This charges the battery slightly.
RMake sure that the two vehicles do not touch.
Make sure that:
RThe jumper cables are not damaged.
RBare parts of the terminal clamp do not come into contact with other metal parts while the jumper
cables are connected to the battery.
RThe jumper cables cannot come into contact with parts that can move when the engine is running,
such as the V-belt pulley or the fan.
XSecure the vehicle by applying the electric parking brake.
XShift the transmission to position j.
XMake sure that the ignition is switched off. All indicator lamps in the instrument cluster must be
off. When using the SmartKey, turn the SmartKey to position uin the ignition lock and remove it
(
Ypage 136).
XSwitch off all electrical consumers, e.g. rear window defroster, lighting, etc.
XOpen the hood.
326Jump-starting
Breakdown assistance

If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely.
GWARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
GWARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible
gross weight of your vehicle, the:
Rthe towing eye could detach itself
Rthe vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate (
Ypage 360).
!When Active Brake Assist, Distance Pilot
DISTRONIC or the HOLD function is activated,
the vehicle brakes automatically in certain
situations.
To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations:
Rwhen towing the vehicle
Rin the car wash
!Make sure that the electric parking brake is
released. If the electric parking brake is faulty,
visit a qualified specialist workshop.
!Secure the tow rope or tow bar to the towing
eye only. Otherwise, the vehicle could
become damaged.
!Do not use the towing eye for recovery. This
could damage the vehicle. If in doubt, have
the vehicle recovered using a crane.
!When towing, pull away slowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
!Shift the automatic transmission to position
i and do not open the driver's or front pas-
senger's door during towing. The automatic
transmission may otherwise shift to position
j, which could damage the transmission.
!Do not tow with sling-type equipment. This
could damage the vehicle.
!The vehicle can be towed a maximum of
30 miles (50km). The towing speed of 30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
It is better to have the vehicle transported than
to have it towed away.
If the vehicle has suffered transmission damage,
have it transported on a transporter or trailer.
The automatic transmission must be in position
i w

hen the vehicle is being towed. If the auto-
matic transmission cannot be shifted to position
i, have the vehicle transported on a trans-
porter or trailer.
The battery must be connected and charged.
Otherwise, you:
Rcannot turn the SmartKey to position 2in
the ignition lock
Rcannot release the electric parking brake
Rcannot shift the automatic transmission to
position i
Disarm the automatic locking feature before the vehicle is towed (
Ypage 85). You could other-
wise be locked out when pushing or towing the
vehicle.
Installing/removing the towing eye
Installing the towing eye
GWARNING
The exhaust tail pipe may be very hot. There is
a risk of burns when removing the rear cover.
Do not touch the exhaust pipe. Take particular
care when removing the rear cover.
328Towing and tow-starting
Breakdown assistance

The brackets for the screw-in towing eye are
located in the bumpers. They are at the rear and
at the front, under covers:.
XRemove the towing eye from the retainer
(Ypage 317).
XPress the mark on cover:inward and
remove.
XScrew in the towing eye clockwise as far as it
will go and tighten it.
Removing the towing eye
XUnscrew and remove the towing eye.
XAttach cover :to the bumper and press until
it engages.
Towing the vehicle with the rear axle
raised
Only vehicles without 4MATIC can be towed
with the rear axle raised.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as doing so will damage the transmission.
Vehicles with 4MATIC may either be towed away
with both axles on the ground or be loaded up
and transported.
!Vehicles with automatic transmission must
not be towed with the rear axle raised. The
vehicle/trailer combination may otherwise
swerve or even roll over.
Towing a vehicle with both axles on
the ground
The automatic transmission automatically shifts
to position jwhen you open the driver's or
front-passenger door or when you remove the
SmartKey from the ignition lock. It is essential to observe the following steps to ensure that the
automatic transmission remains in position i
during towing.
XMake sure that the vehicle is stationary.
XTurn the SmartKey to position 2in the igni-
tion lock.
XDepress and hold the brake pedal.
XShift the automatic transmission to position
N .
XLeave the SmartKey in position 2in the igni-
tion lock.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch on the hazard warning lamps
(Ypage 115).
In order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination switch
as usual. In this case, only the indicator lamps
for the direction of travel flash. After resetting
the combination switch, the hazard warning
lamp starts flashing again.
Transporting the vehicle
4MATIC vehicles/vehicles with auto-
matic transmission
!When the vehicle is loaded for transport, the
front and rear axles must be stationary and on
the same transportation vehicle. Positioning
over the connection point of the transport
Towing and tow-starting329
Breakdown assistance
Z

vehicle is not permitted. The drive train may
otherwise be damaged.
Vehicles with ADS PLUS (Adaptive
Damping System PLUS)
GWARNING
The weaker damping forces of the vehicle to
be transported can cause the vehicle/trailer
combination to swing.
As a result, when transporting vehicles with
Adaptive Damping System PLUS, the vehicle/
trailer combination may start to skid. Conse-
quently, you could lose control of the vehicle.
There is a risk of accident and injury.
When transporting, make sure that:
Rthe vehicle is has been loaded onto the
transporter correctly
Rthe vehicle is secured at all four wheels with
suitable tensioning straps
Ryou do not exceed the maximum permissi-
ble speed of 35 mph (60 km/h)
!After loading, the vehicle must be secured at
all four wheels. Otherwise, the vehicle could
be damaged.
A minimum distance of 8 in (20 cm) up and
4 in (10 cm) down must be maintained to the
transport platform.
XSecure all four wheels after loading the vehi-
cle.
All vehicles
!You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting pur-
poses.
XTurn the SmartKey to position 2in the igni-
tion lock.
XShift the automatic transmission to position
i. As soon as the vehicle has been loaded:
XPrevent the vehicle from rolling away by
applying the electric parking brake.
XShift the automatic transmission to position
j.
XTurn the SmartKey to position
uin the igni-
tion lock and remove it.
XSecure the vehicle.
Notes on 4MATIC vehicles
!
Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Vehicles with 4MATIC may either be towed away with both axles on the ground or be loaded up
and transported.
If the vehicle's transmission, front, or rear axle is
damaged, have the vehicle transported on a
truck or trailer.
In the event of damage to the electrical sys-
tem: if the battery is defective, the automatic
transmission will be locked in position P. To shift
the automatic transmission to position N, you
must provide power to the vehicle's electrical
system in the same way as when jump-starting
(
Ypage 325).
Have the vehicle transported on a transporter or
trailer.
Tow-starting (emergency engine
starting)
!
Vehicles with automatic transmission must
not be tow-started. You could otherwise dam-
age the automatic transmission.
iYou can find information on "Jump-starting"
under (Ypage 325).
Fuses
Important safety notes
GWARNING
If you manipulate or bridge a faulty fuse or if
you replace it with a fuse with a higher amper- age, the electric cables could be overloaded.
330Fuses
Breakdown assistance

Tire-mounting tools should not be used near
the valve. This could damage the electronic
components.
Only have tires changed at a qualified spe-
cialist workshop.
Always observe the instructions and safety
notes in the "Mounting a wheel" section
(
Ypage 353).
The wear patterns on the front and rear tires
differ, depending on the operating conditions.
Rotate the wheels before a clear wear pattern
has formed on the tires. Front tires typically
wear more on the shoulders and the rear tires in the center.
On vehicles that have the same size front and
rear wheels, you can rotate the wheels accord-
ing to the intervals in the tire manufacturer's
warranty book in your vehicle documents. If no
warranty book is available, the tires should be
rotated every 3,000 to 6,000 miles (5,000 to
10,000 km). Depending on tire wear, this may
be required earlier. Do not change the direction
of wheel rotation.
Clean the contact surfaces of the wheel and the
brake disc thoroughly every time a wheel is rota-
ted. Check the tire pressure and, if necessary,
restart the tire pressure loss warning system
(
Ypage 340) or the tire pressure monitor
(Ypage 342).
Direction of rotation
Tires with a specified direction of rotation have
additional benefits, e.g. if there is a risk of hydro- planing. These advantages can only be gained if
the tires are installed corresponding to the
direction of rotation.
An arrow on the sidewall of the tire indicates its
correct direction of rotation.
Storing wheels
Store wheels that are not being used in a cool,
dry and preferably dark place. Protect the tires
from oil, grease, gasoline and diesel.
Mounting a wheel
Preparing the vehicle
XStop the vehicle on solid, non-slippery and
level ground.
XApply the electric parking brake manually.
XBring the front wheels into the straight-ahead position.
XShift the transmission to position j.
XMake sure that the vehicle level is set to "Nor-
mal" on vehicles with AIRMATIC (Ypage 182).
XSwitch off the engine.
XVehicles without KEYLESS-GO:remove the
SmartKey from the ignition lock.
XVehicles with KEYLESS-GO start-function
or KEYLESS-GO: open the driver's door.
The vehicle electronics are now in key posi-
tion u. This is the same as the key having
been removed.
XVehicles with KEYLESS-GO start-function
or KEYLESS-GO: remove the Start/Stop but-
ton from the ignition lock (
Ypage 137).
XMake sure that the engine cannot be started
via your smartphone (Ypage 139).
XIf included in the vehicle equipment, remove
the tire-change tool kit from the vehicle.
XSafeguard the vehicle against rolling away.
Securing the vehicle to prevent it from
rolling away
If your vehicle is equipped with a wheel chock, it
can be found in the tire-change tool kit
(
Ypage 317).
The folding wheel chock is an additional safety
measure to prevent the vehicle from rolling
away, for example when changing a wheel.
Changing a wheel353
Wheels and tires
Z

Information regarding technical data
Hybrid vehicles:be sureto observ eth enote s
in th esupplement .Otherwise, you may no trec -
ognize dangers.
iThe dat astate dher especifically refers to a
vehicl ewit hstandard equipment. Consult an
authorize dMercedes-Ben zCente rfor th e
dat afor all vehicl evariants and trim levels.
Vehicle electronics
Installing two-way radios and mobile
phones
GWARNIN G
The electromagneti cradiation from two-way
radios can interfere wit hth evehicl eelectron -
ics if two-way radios are manipulated or ret -
rofitte dincorrectly. This could jeopardiz eth e
operating safet yof th evehicle. Ther eis aris k
of an accident.
You should hav eall wor kon electrical and
electronic component scarried out at aquali-
fie dspecialist workshop.
GWARNIN G
If you incorrectl yoperate two-way radios in
th evehicle, th eelectromagneti cradiation
may interfere wit hth evehicl eelectronics ,for
exampl eif:
Rth etwo-way radi ois no tconnecte dto an
exterio rantenna
Rth eexterio rantenna is no tcorrectl ymoun -
te dor is no tlow-reflection
This could jeopardiz eth eoperating safet yof
th evehicle. Ther eis aris kof an accident.
Hav eth elow-reflection exterio rantenna
installed at aqualified specialist workshop.
Always connec ttwo-way radios to th elow-
reflection exterio rantenna when operating in
th evehicle.
!The operating permit may be invalidated if
th einstruction sfor installation and use of
two-way radios are no tobserved. In particular, th
efollowin gcondition smust be
complied with:
Ronly approve dwavebands may be used.
Robserv eth emaximum permissible output
in these wavebands.
Ronly approve dantenna position smay be
used.
Excessiv elevels of electromagneti cradiation
may caus edamag eto your healt hand th ehealt h
of others. Using an exterio rantenna takes int o
accoun tcurren tscientific discussion srelating
to th epossible healt hhazards that may result
from electromagneti cfields.
Approved antenna position s
:Frontroo farea
;Rear roo farea
=Rear fender
?Trun klid
Vehicles with panoram aroo fwith power
tilt/sliding panel: installingan antenna to th e
fron tor rear roo farea is no tpermitted.
On th erear fenders, it is recommended to posi-
tion th eantenna on th eside of th evehicl eclos-
est to th ecenter of th eroad .
Use Technical Specification ISO/TS 2160 9
(Road Vehicles –"EM Cguidelines for installa-
tion of aftermarket radi ofrequency transmitting
equipment") when retrofitting two-way radios.
Observ eth elegal requirements for accessory
parts.
If your vehicl ehas installation sfor two-way radi o
equipment, use th epower suppl yor antenna
connection sintended for use wit hth ebasic wir-
ing .Be sur eto observ eth emanufacturer' sSup -
plemen twhen installing.
Deviation swit hrespec tto frequency bands,
maximum transmission output sor antenna
position smust be approve dby Mercedes-Benz.
Vehicle electronics359
Technical data
Z

The maximum transmission output (PEAK) at the
base of the antenna must not exceed the fol-
lowing values:
Frequency bandMaximum
transmission output
Short wave
3 - 54 MHz100 W
4 m waveband
74 - 88 MHz30 W
2 m waveband
144 - 174 MHz50 W
Trunked radio system/
Tetra
380 - 460 MHz10 W
70 cm waveband
400 - 460 MHz35 W
Mobile communications
(2G/3G/4G)10 W
The following can be used in the vehicle without
restrictions:
RTwo-way radios with a maximum transmission
output of up to 100 mW
RTwo-way radios with transmitter frequencies
in the 380 - 410 MHz waveband and a maxi-
mum transmission output of up to 2 W
(trunked radio/Tetra)
RMobile phones (2G/3G/4G)
There is no restriction for antenna positions on
the outside of the vehicle for the following fre-
quency bands:
RTrunked radio system/Tetra
R70 cm waveband
R2G/3G/4G
Identification plates
Vehicle identification plate with vehi-
cle identification number (VIN)
XOpen the driver's door.
You will see vehicle identification plate :.
Example: vehicle identification plate (USA
only)
:VIN
;Vehicle model
Example: vehicle identification plate (Can-
ada only)
:VIN
;Paint code
360Identification plates
Technical data

iThe data shown on the vehicle identification
plate is used only as an example. This data is
different for every vehicle and can deviate
from the data shown here. You can find the
data applicable to your vehicle on the vehicle
identification plate.
Vehicle identification number (VIN)
XSlide the right-hand front seat to its rearmost
position.
XFold floor covering ;upwards.
The VIN is visible :.
The VIN can also be found on the vehicle iden-
tification plate (
Ypage 360).
The VIN can also be found at the lower edge of
the windshield (
Ypage 361).
Engine number
:Engine number (stamped into the crank-
case)
;VIN (on the lower edge of the windshield)
=Emission control information plate, includ-
ing the certification of both federal and Cali-
fornian emissions standards
Service products and filling capaci-
ties
Important safety notes
GWARNING
Service products may be poisonous and haz-
ardous to health. There is a risk of injury.
Comply with instructions on the use, storage
and disposal of service products on the labels
of the respective original containers. Always
store service products sealed in their original
containers. Always keep service products out
of the reach of children.
HEnvironmental note
Dispose of service products in an environ-
mentally responsible manner.
Service products include the following:
RFuels
RExhaust gas aftertreatment additives, e.g.
DEF
RLubricants (e.g. engine oil, transmission oil)
RCoolant
RBrake fluid
RWindshield washer fluid
RClimate control system refrigerant
Components and service products must match.
Only use products recommended by Mercedes-
Benz. Damage which is caused by the use of
products which have not been recommended is
not covered by the Mercedes-Benz warranty or
goodwill gestures. Products approved by
Mercedes-Benz are listed in this Operator's
Manual in the appropriate section.
Information on tested and approved products
can be obtained at a Mercedes-Benz Service
Center or on the Internet at
http://bevo.mercedes-benz.com.
You can recognize service products approved by
Mercedes-Benz by the following inscription on
the containers:
RMB-Freigabe (e.g. MB-Freigabe 229.51)
RMB-Approval (e.g. MB-Approval 229.51)
Other designations or recommendations indi-
cate a level of quality or a specification in
accordance with an MB Sheet Number (e.g. MB
Service products and filling capacities361
Technical data
Z