check oil MERCEDES-BENZ C-CLASS SALOON 2018 Owners Manual

Problems with
the transmission Problem
Possible causes/consequences and 0050
0050Solutions
The transmission has a faulty gear
shift. The transmission is losing oil. 0007
Have the transmission checked at a qualified specialist workshop immediatel y.
The acceleration characteristics are
de teriorating.
The transmission no longer shifts gear. The transmission is in emer
gency operation mode.
It is only possible toshift toone gear and reve rsege ar. 0007
Pull over and stop theve hicle, paying attention toroad and traf fic conditions. 0007
Switch the transmission toposition 005D. 0007
Switch off the engine. 0007
Wait at least ten seconds be fore re starting the engine. 0007
shift the transmission toposition 005Bor005E.
If 005B is selected, the transmission only shifts toone gear; if 005Eis selec ted, the transmission shifts to
re ve rsege ar. 0007
Have the transmission checked at a qualified specialist workshop immediatel y.Fu
nction of the 4MATIC
4MATIC ensures that all four wheels are driven
when needed. Toget her with ESP ®
and 4ETS,
4MATIC impr ovesth e traction of your vehicle whene
ver a driven wheel spins due toinsuf fi‐
cient traction.
If yo ufa ilto adapt your driving style, 4MATIC can
neither reduce therisk of an accident nor over‐
ri de the la wsof ph ysics. 4MATIC cannot take account of
road, weather and traf fic conditions.
4MATIC is only an aid. You are responsible espe‐
cially for maintaining a safe dis tance from the
ve hicle in front, forve hicle speed, for braking in
good time and forst ay ing in lane. 18 6
Driving and pa rking

R
the maximum non-operational time out of
use is displa yed in the multimedia sy stem
displa y.
R functions such as interior pr otection or tow-
aw ay protection are not available.
R the connection toonline services is inter rup‐
te d.
If th efo llowing conditions are fulfilled, standby
mode can be activated or deactivated using the
multimedia sy stem:
R the engine is switched off.
R the ignition is switched on.
Exceeding theve hicle's displa yed non-opera‐
tional time may cause incon venience, i.e. it can‐
not be guaranteed that thest ar ter battery will
re liably start the engine.
The star ter battery must be charge dfirs t in the
fo llowing situations:
R theve hicle's non-operational time must be
ex tended. R
theBattery charge insufficient for standby
mode message appears in the multimedia
sy stem displa y.
0009 Standby mode is automatically deactivated
when the ignition is switched on.
Ac tivating/deactivating standby mode
Multimedia sy stem:
0018 Vehicle 0019
î Vehicle settings
0019 Standby mode
0009 This function is not available for all models. 0007
Activate 0073or deacti vate 0053 the function.
When you activate the function, a prom pt
appears. 0007
Select Yes.
St andby mode is activated. Driving and driving saf
ety sy stems Driving sy
stems and your responsibility Yo
ur vehicle is equipped with driving sy stems
which assist you in driving, parking and manoeu‐
vring theve hicle. The driving sy stems are aids and do not
relie ve you of your responsibility per‐
ta ining toroad traf fic la w.Pay attention tothe
traf fic conditions at all times and inter vene
when necessa ry. Be aware of the limitations
re ga rding the safe use of these sy stems. Fu
nction of thera dar senso rs Some driving and driving sa
fety sy stems use
ra dar sensors tomonitor the area in front of,
behind or next totheve hicle (depending on the
ve hicle's equipment).
Depending on theve hicle's equipment, thera dar
sensors are integrated behind the bumpers
and/or behind the Mercedes star. Keep these
parts free of dirt, ice and slush
(0013 page 420). The sensors must not be cov‐
ered, forex ample bycycle rack s, overhanging
loads, sticke rs,fo il or foils toprotect against
st one chipping. In theeve nt of dama getothe
bumpers or radiator grille, or following a collision
impacting the bumpers or radiator grille, ha ve
th e function of thera dar sensors checked at a
qu alified specialist workshop. The driver assis‐
ta nce sy stem may no longer workproper ly. 202
Driving and parking

Ad
aptive Highbeam Assist Plus
(0013 page142)
00CB Maximum permissible speed
exceeded
(for cer tain countries only)
Ve hicles with Traf fic Sign Assis t:de tected
instructions and traf fic signs (0013 page 254). Ad
justing the in stru ment lighting 0007
Turn brightness control 1up or down.
The lighting of the instrument display and in
th e control elements of theve hicle interior is
adjus ted. Menus and submenus
Fu
nctions on the service menu of the on-
board compu ter On-board computer:
0018 Service 0007
Toselect the function: swipe upwards or
down wards on the left-hand Touch Control. 0007
Press the left-hand Touch Control.
Fu nctions on theService menu:
R Message memory (0013 page 490)
R AdBlue :Ad blue ®
ra nge and fill le vel
R Tyres:
- Restart the tyre pressure loss warning
sy stem (0013 page 457)
- Check the tyre pressure with the tyre
pressure monitor (0013 page 451)-
Restart the tyre pressure monitor
(0013 page 452)
R ASSYST PLUS: calls up the service due date
(0013 page 406)
R Vehicles with a widescreen cock pit:Cool-
ant : coolant temp erature display
R Engine oil level: engine oil le vel Calling up
the assistant display On-board computer:
0018 Assistance
The following displa ysare available on the assis‐
ta nt displ aymenu:
R Assis tant displ ay
R Attention le vel (0013 page 252) 0007
Toswitch between the displa ys:swipe
upwards or down wards on the left-hand
To uch Control. 274
Instrument Display and on-board computer

fi
ed based on the actual operating conditions
and/or loads.
Examples of arduous operating conditions:
R regular city driving with frequent intermedi‐
ate stops
R mainly short-dis tance driving
R frequent operation in mountainous terrain or
on poor road sur faces
R when the engine is of ten le ftidling for long
periods
R operation in particula rly dusty conditions
and/or if air-recirculation mode is frequently
used
In these or similar operating conditions, ha vethe
interior air filter, engine air cleaner, engine oil
and oil filter etc. changed more frequent ly. The
ty re s must be checked more frequently if the
ve hicle is operated under increased loads. Fur‐
th er information can be obtained at a qualified
specialist workshop. Battery disconnection periods
The ASS
YST PLUS se rvice inter val display
can only calculate the service due da tewhen
th e bat tery is connected. 0007
Notedown the service due date displa yed on
th e instrument display before disconnecting
th e battery (0013 page 406). Engine compartment
Ac
tive bonn et(pedestrian pr otection) Operation of
the active bonnet (pedestrian
pr otection)
In cer tain accident situations, therisk of injury
to pedestrians can be reduced bythe actuation
of the active bonn et. The rear area of the bonn et
is raised byappr oximately 85 mm.
Fo rth e drive tothewo rkshop, reset the trig‐
ge red active bonn etyourself. Af terth e active
bonn ethas been triggered, pedestrian pr otection
may be limited.
A qu alified specialist workshop must re-ins tate
th e full functionality of the active bonn et. The active bonnet is not
available in all coun‐
tries.
Re setting the active bonnet 000A
WARNING Risk of bu rns from hot com‐
ponent parts in the engine compartment
Cer tain components in the engine compart‐
ment can be very hot, e.g. the engine, the
ra diator and parts of theex haust sy stem. 0007
Allow the engine tocool down and only
to uch co mponent parts described in the
fo llowing. Maintenance and care
407

0007
Push the handle 1ofthe bonn etcatch
up wa rds and lift the bonn etby appr oximately
40 cm. 0007
Toclose: lowe rth e bonn etand let it fall from
a height of appr oximately 20 cm. 0007
Ifth e bonn etcan still be lif ted slightl y,open
th e bonn etagain and close it with a little
more forc e until it engages cor rectly. Engine oil
Che
cking the engine oil le vel using the oil
dip stick 000A
WARNING Risk of bu rns from hot com‐
ponent parts in the engine compartment
Cer tain components in the engine compart‐
ment can be very hot, e.g. the engine, the
ra diator and parts of theex haust sy stem. 0007
Allow the engine tocool down and only
to uch co mponent parts described in the
fo llowing. Plug-in
hybrid: be sure toobser vethe no tes in
th e Supplement. Otherwise, you may failto rec‐
ognise dangers.
Re quirements:
R the engine must ha vean oil dipstic k.If not,
th e engine oil le vel can be checked only with
th e on-board computer (0013 page411).
Depending on the engine, the oil dipstick may be
ins talled in the engine compartment in dif fere nt
locations. The
waiting time before checking the oil le vel
when the engine is at normal operating temp era‐
ture is five minutes. 0007
Park theve hicle on a le vel sur face. 0007
Pull oil dipstick 1out and wipe off. 41 0
Maintenance and care

0007
Slowly slide oil dipstick 1into the guide
tube tothestop, and take it out again af ter
appr oximately thre e seconds.
R Oil le vel is cor rect: oil le vel is between 2
and 3.
R Oil le velto o low: oil le vel is at 3or
belo w.
R Oil le velto o high: oil le vel is abo ve2 . 0007
Ifth e oil le vel is too lo w,top up with 1 litre of
engine oil. 0007
Ifth e oil le vel is too high, drain off excess
engine oil. Consult a qualified specialist
wo rkshop.
Checking the engine oil le vel using the on-
board compu ter
Re quirements:
The engine must ha vean oil le vel sensor. If not,
th e engine oil le vel can be checked only with the
oil dipstick (0013 page410).
The engine oil le vel is de term ined during driving.
De term ining the engine oil le vel can take up to
30 minutes with a normal driving style and even
longer with an active driving style. In order
torecei veare sult as quickly as possi‐
ble:
R warm upthe engine
R park theve hicle on a le vel sur face
R leave the engine running at idling speed
On-board compu ter:
0018 Service 0019
Engine oil level
Yo u will see one of thefo llowing messages on
th e multifunction display:
R Engine oil level Measuring now : measure‐
ment of the oil le vel is not yet possible. 0007
Repeat there qu est af ter a maximum of
30 minutes driving.
R Engine oil level OK andthe bar display for
indicating the oil le vel on the multifunction
display is green and is between "min" and
"max": the oil le vel is cor rect.
R Engine oil level Add 1.0 l andthe bar display
fo r indicating the oil le vel on the multifunc‐
tion display is orange and is below "min": 0007
Top up with 1 l engine oil. R
Reduce engine oil level andthe bar display
fo r indicating the oil le vel on the multifunc‐
tion display is orange and is abo ve"max": 0007
Drain off excess engine oil that has been
added. Consult a qualified specialist work‐
shop.
R For engine oil level turn on ignition: 0007
switch on the ignition tocheck the engine oil
le ve l.
R Engine oil level System inoperative : sensor
fa ulty or not inser ted. 0007
Consult a qualified specialist workshop.
R Engine oil level System currently unavail. : 0007
close the bonn et.
To pping up engine oil 000A
WARNING Risk of bu rns from hot com‐
ponent parts in the engine compartment
Cer tain components in the engine compart‐
ment can be very hot, e.g. the engine, the
ra diator and parts of theex haust sy stem. Maintenance and care
411

0007
Allow the engine tocool down and only
to uch co mponent parts described in the
fo llowing. 000A
WARNING Risk offire and injury from
engine oil
If engine oil comes into con tact wi thhot
component parts in the engine compart‐
ment, it may ignite. 0007
Make sure that no engine oil is spilled
next tothefiller opening. 0007
Allow the engine tocool off and thor‐
oughly clean the engine oil from compo‐
nent parts before starting theve hicle. 000E
NO
TEEngine dama gecaused byan
incor rect oil filter, incor rect oil or addi‐
tives 0007
Do not use engine oils or oil filters
which do not cor respond tothe specifi‐
cations explicitly prescribed forthe
service inter vals. 0007
Do not alter the engine oil or oil filter in
order toachie velonger change inter vals
th an presc ribed. 0007
Do not use additives. 0007
Follow the instructions in the service
inter val display rega rding the oil
ch ange. 000E
NO
TEDama gecaused bytopping up too
much engine oil To
o much engine oil can damage the engine
or the catalytic con verter. 0007
Have excess engine oil remo ved at a
qu alified specialist workshop. 0007
Turn cap 1anti-clockwise and remo veit. 0007
Top up the engine oil. 0007
Replace cap 1and turn it clockwise as far
as it will go. 0007
Check the oil le vel again (0013 page410). 412
Maintenance and care

Ad
Blue ®
filling capacity and consum ption
To tal capacity of AdBlue ®
tank Mode
lT otal capacity
All models 25 litresAd
Blue ®
consu mption
Like fuel consu mption, AdBlue ®
consu mption is
highly dependent upon driving style and operat‐
ing conditions. Forth is reason, your vehicle's
actual consum ption figures under normal operat‐
ing conditions may dif fer from the consum ption
fi gures calculated. AdBlue ®
consu mption is
between 1% and 5% of fuel consumption. Ha ve
th eAd Blue ®
supply checked at a qualified spe‐
cialist workshop before making journe ysoutside
of Europe. Before a longer stay outside of
Europe, consult a qualified specialist workshop.
Display theAd Blue ®
ra nge and le vel
( 0013 page274). Engine oil
Note
s on engine oil
Obser vethe no tes on operating fluids
(0013 page475). 000E
NO
TEEngine dama gecaused byan
incor rect oil filter, incor rect oil or addi‐
tives 0007
Do not use engine oils or oil filters
which do not cor respond tothe specifi‐
cations explicitly prescribed forthe
service inter vals. 0007
Do not alter the engine oil or oil filter in
order toachie velonger change inter vals
th an presc ribed. 0007
Do not use additives. 0007
Have the engine oil rene we d at regular
inter vals. Mercedes-Benz
recommends that you ha vethe
oil change car ried out at a qualified specialist
wo rkshop.
Only Mercedes-Benz appr oved engine oils may
be used in Mercedes-Benz engines.
Fu rther information on engine oil and oil filters is
av ailable at thefo llowing locations:
R inthe Mercedes-Benz Specifications for
Operating Fluids byentering the designation
- at http://be vo.mercedes-benz.com
- inthe Mercedes-Benz BeVo app
R at a qualified specialist workshop
Pet rol engines: for cer tain countries, dif fere nt
engine oils can be used in conjunction wi th
re duced maintenance inter vals. Te
ch nical da ta481

Display messages
Possible causes/consequences and 0050
0050Solutions
004D Check brake fluid level *T
here is insuf ficient brake fluid in the brake fluid reser voir. 000A
WARNING Risk of an accident due tolow brake fluid le vel
If th e brake fluid le vel is too lo w,the braking ef fect and the braking characteristics may be impaired. 0007
Stop theve hicle as soon as possible, paying attention toroad and traf fic conditions. Do not continue driv‐
ing. 0007
Consult a qualified specialist workshop. 0007
Do not top up the brake fluid. 0007
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions. Do not
continue driving under any circums tances. 0007
Do not top up the brake fluid. 0007
Consult a qualified specialist workshop.
Radar sensors dirty See
Owner's Manual *T
heradar sensor sy stem is malfunctioning. Possible causes:
R soiling of the sensors
R heavy rain or snow
R extended country driving wi thout other traf fic, e.g. in the desert
Driving sy stems and driving saf ety sy stems may be malfunctioning or temp orarily una vailable. 496
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and 0050
0050Solutions
00B2 Engine oil level Stop vehi-
cle Switch engine off *D
isplay message only for cer tain engines:
The engine oil le vel is too lo w.
000E NO
TEEngine dama gecaused bydriving with insuf ficient engine oil 0007
Avoid long journe yswith insuf ficient engine oil. 0007
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions. Do not
continue driving under any circums tances. 0007
Switch off the engine. 0007
Add 1 l engine oil. 0007
Check the engine oil le vel.
To p up engine oil (0013 page411).
No tes on engine oil (0013 page 481).
00B2
Engine oil pressure Stop
Switch off engine *D
isplay message only for cer tain engines:
The engine oil pressure is too lo w.
000E NO
TEEngine dama gecaused bydriving with insuf ficient engine oil pressure 0007
Avoid driving with insuf ficient engine oil pressure. 520
Display messages and warning/indicator lamps