MERCEDES-BENZ E-Class COUPE 2012 C207 Service Manual

you have any difficulties, please contact an
authorized Mercedes-Benz Center.
R do not lean your head or chest close to the
steering wheel or dashboard.
R only hold the steering wheel on the outside.
Placing hands and arms inside the rim can
increase the risk and potential severity of
hand/arm injury when the driver front air
bag inflates.
R adjust the front-passenger seat as far back
as possible from the dashboard when the
seat is occupied.
R Occupants, especially children, should
never place their bodies or lean their heads
in the area of the door where the side
impact air bag (Coupe) or the side impact
air bag and the head bag (Cabriolet) inflate.
This could result in serious injuries or death
should the side impact air bags (Coupe) or
side impact air bags and head bag
(Cabriolet) inflate. Always sit as upright as
possible, wear the seat belt properly and
use an appropriately sized child restraint
system, infant restraint system or booster
seat recommended for the size and weight
of the child.
Failure to follow these instructions can result
in severe injuries to you or other occupants.
If you sell your vehicle, it is important that you
make the buyer aware of this safety
information. Be sure to give the buyer this
Operator's Manual.GWARNING
Accident research shows that the safest place
for children in an automobile is in a rear seat.
A side impact air bag related injury may occur
if occupants, especially children, are not
properly seated or restrained when next to a
side impact air bag which needs to deploy
rapidly in a side impact in order to do its job.
To help avoid the possibility of injury, please
follow these guidelines:
(1)Always sit as upright as possible
and use the seat belts properly.Make sure that children 12 years
old and under use an appropriately
sized child restraint, infant
restraint, or booster seat
recommended for the size and
weight of the child.(2)Always wear seat belts properly.
The air bags are only deployed if the air bag
control unit detects the need for deployment.
Only in the event of such a situation will they
provide their supplemental protection.
The driver and passenger should always wear
their seat belts. Otherwise, it is not possible
for the air bags to provide their supplemental
protection.
In the event of other types of impacts and
impacts below air bag deployment
thresholds, the air bags will not deploy. The
driver and passengers will then be protected
to the extent possible by a properly fastened
seat belt. A properly fastened seat belt is also
needed to provide the best possible
protection in a rollover.
Air bags provide additional protection; they
are not, however, a substitute for seat belts.
All vehicle occupants must fasten their seat
belts regardless of whether your vehicle is
equipped with air bags or not.
It is important for your safety and that of your
passenger to have deployed air bags replaced
and to have any malfunctioning air bags
repaired. This will help to make sure the air
bags continue to perform their protective
function for the vehicle occupants in the
event of a crash.
Front air bags
The front air bags increase protection for the
driver's and front-passenger's head and
chest.
Occupant safety39SafetyZ

Driver's air bag : deploys in front of the
steering wheel; front-passenger front air
bag ; deploys in front of and above the glove
box.
They are deployed:
R in the event of certain frontal impacts
R if the system determines that air bag
deployment can offer additional protection
to that provided by the seat belt
R if the seat belt is fastened
R independently of other air bags in the
vehicle
If the vehicle overturns, the front air bags are
generally not deployed unless the system
detects high vehicle deceleration in a
longitudinal direction.
Your vehicle has adaptive, two-stage front air
bags. In the event of a collision, the air bag
control unit evaluates the vehicle
deceleration. In the first deployment stage,
the front air bag is filled with enough
propellant gas to reduce the risk of injuries.
The front air bag is fully deployed if a second
deployment threshold is exceeded within a
few milliseconds.
The deployment of the front-passenger front
air bag is also influenced by the weight
category of the front passenger, which is
determined by the Occupant Classification
System (OCS) ( Y page 43).
The lighter the passenger side occupant, the
higher the vehicle deceleration rate required
(predicted at the start of the impact) for
second stage inflation of the front-passenger
front air bag. In the second stage, the front
air bags are inflated with the maximum
amount of propellant gas available.
The front air bags are not deployed in
situations where a low impact severity is
predicted. You will then be protected by the
fastened seat belt.
The front-passenger front air bag will only
deploy if:
R the system, based on the OCS weight
sensor readings, detects that the front-
passenger seat is occupied.
R the 45 indicator lamp in the center
console is not lit, ( Y page 43).
R the air bag control unit predicts a high
impact severity.
Driver's knee bag
Driver's knee bag : provides additional
protection for the driver against:
R knee injuries
R thigh injuries
R lower leg injuries
Driver's knee bag : deploys below the
steering wheel. During a frontal impact, if the
system determines that air bag deployment
can offer additional protection to that
provided by the seat belt, driver's knee
bag : is deployed along with the driver's air
bag. The driver's knee bag : operates best
in conjunction with a properly positioned and
fastened seat belt.
40Occupant safetySafety

Side impact air bagsGWARNING
The pressure sensors for side impact air bag
control are located in the doors. Do not
modify any components of the doors or door
trim panels including, for example, the
addition of door speakers.
Improper repair work on the doors or the
modification or addition of components to the
doors create a risk of rendering the side
impact air bags inoperative or causing
unintended air bag deployment. Work on the
doors must therefore only be performed by
qualified technicians. Contact an authorized
Mercedes-Benz Center.
GWARNING
Only use seat covers which have been tested
and approved by Mercedes-Benz for your
vehicle model. Using seat covers or other seat
coverings can cause a malfunction of the side
impact air bags and/or the pelvis air bags.
Contact an authorized Mercedes-Benz Center
for availability.
When deployed, the side impact air bags offer
additional protection for the thorax of the
vehicle occupants on the side of the vehicle
on which the impact occurs. However, they
do not protect the:
R head
R neck
R arms
Example: Coupe
Front side impact air bags : and rear side
impact air bags ; deploy next to the outer
seat cushions.
The side impact air bags are deployed:
R on the side on which an impact occurs
R at the start of an accident with a high rate
of lateral vehicle deceleration or
acceleration, e.g. in a side impact
R independently of seat belt use
R independently of the front air bags
R independently of the ETDs
Cabriolet: if the vehicle overturns, the side
impact air bags are generally not deployed.
They are deployed if the system detects high
vehicle deceleration or acceleration in a
lateral direction and determines that side
impact air bag deployment can offer
additional protection to that provided by the
seat belt.
Side impact air bags : will not deploy in side
impacts which do not exceed the system's
preset deployment thresholds for lateral
acceleration/deceleration. You will then be
protected by the fastened seat belt.
If the OCS detects that the front-passenger
seat is not occupied and the front-passenger
seat belt is not fastened (the belt tongue is
not engaged in the seat belt buckle), the side
impact air bag on the front-passenger side
will not deploy. The side impact air bag on the
front-passenger side will deploy if the front-
passenger seat belt is fastened, regardless of
whether the front-passenger seat is occupied
or not.
Front headbags (Cabriolet)GWARNING
Observe "Important safety notes"
( Y page 38).
Head bags are available in the Cabriolet.
The head bags enhance the level of protection
for the head (but not chest or arms) of the
vehicle occupants in the front of the vehicle
on the side on which the impact occurs.
Occupant safety41SafetyZ

Head bags : deploy in the area of the side
windows at the front. They are deployed:
R at the start of an accident with a high rate
of lateral vehicle deceleration or
acceleration, e.g. in a side impact
R on the side on which an impact occurs
R on the driver's side and passenger side, in
the event of a vehicle rollover and if the
system determines that air bag deployment
can offer the vehicle occupants additional
protection to that provided by the seat belt
R independently of seat belt use
R
R independently of the front air bags
Head bags : will not deploy in side impacts
which do not exceed the system's preset
deployment thresholds for lateral
acceleration/deceleration. You will then be
protected by the fastened seat belt.
Vehicles with OCS (USA only): if OCS detects
that the front-passenger seat is not occupied
and the front-passenger seat belt is not
fastened (the belt tongue is not engaged in
the seat belt buckle), the head bag on the
front-passenger side will not deploy. The head
bag on the front-passenger side will deploy if
the front-passenger seat belt is fastened,
regardless of whether the front-passenger
seat is occupied or not.
Pelvis air bags
GWARNING
Only use seat covers which have been tested
and approved by Mercedes-Benz for your
vehicle model. Using seat covers or other seat
coverings can cause a malfunction of the side
impact air bags and/or the pelvis air bags.
Contact an authorized Mercedes-Benz Center
for availability.
Pelvis air bag deployment enhances the level
of protection of the vehicle occupants on the
side of the vehicle on which the impact
occurs.
Pelvis air bags : deploy next to and below
the outer seat cushions. They are deployed:
R on the side on which an impact occurs
R at the start of an accident with a high rate
of lateral vehicle deceleration or
acceleration, e.g. in a side impact
R independently of seat belt use
R independently of the front air bags
R independently of the ETDs
Cabriolet: the pelvis air bags are generally not
deployed if the vehicle overturns, unless the
system detects high vehicle deceleration or
acceleration in a lateral direction and
determines that they can offer additional
protection to that provided by the seat belt.
Pelvis air bags : will not deploy in side
impacts which do not exceed the system's
preset deployment thresholds for lateral
acceleration/deceleration. You will then be
protected by the fastened seat belt.
Vehicles with OCS (USA only): if the OCS
detects that the front-passenger seat is not
occupied and the front-passenger seat belt is
not fastened (the belt tongue is not engaged
in the seat belt buckle), the pelvis air bag on
42Occupant safetySafety

the front-passenger side will not deploy. The
pelvis air bag on the front-passenger side will
deploy if the front-passenger seat belt is
fastened, regardless of whether the front-
passenger seat is occupied or not.
Window curtain air bags
Window curtain air bags are available in the
Coupe
The window curtain air bags enhance the level
of protection for the head, but not chest or
arms, of the vehicle occupants on the side of
the vehicle on which the impact occurs.
The window curtain air bags are integrated
into the side of the roof frame and deploy in
the area extending from the front door (A-
pillar) to the rear sidewall (C-pillar).
Window curtain air bags : are deployed:
R on the side on which an impact occurs
R at the start of an accident with a high rate
of lateral vehicle deceleration or
acceleration, e.g. in a side impact
R regardless of whether the front-passenger
seat is occupied
R independently of seat belt use
R independently of the front air bags
Window curtain air bags : will not deploy in
impacts with deceleration rates which do not
exceed the system's preset deployment
thresholds for vehicle deceleration or
acceleration. You will then be protected by
the fastened seat belt.
Occupant Classification System
(OCS)
How the occupant classification
system works
The Occupant Classification System (OCS)
categorizes the occupant on the front-
passenger seat by means of a weight sensor.
The front-passenger front air bag is
deactivated automatically for certain weight
categories. The 45 indicator lamp
shows you the current status. If the
45 indicator lamp is illuminated, the
front-passenger front air bag is deactivated.
The system does not deactivate:
R the side impact air bag
R the pelvis air bag
R the window curtain air bag (Coupe)
R the front-passenger head bag (Cabriolet)
R the Emergency Tensioning Devices
To be classified correctly, the front passenger
must sit:
R with the seat belt fastened correctly
R in a position that is as upright as possible
with their back against the seat backrest
R with their feet on the floor
If the front-passenger's weight is transferred
to another object in the vehicle (e.g. by
leaning on armrests), OCS may not be able to
approximate the occupant's weight category.
If the front-passenger seat, the seat cover or
the seat cushion are damaged, have the
necessary repair work carried out at an
authorized Mercedes-Benz Center.
For safety reasons, Mercedes-Benz
recommends that you only use seat
accessories which have been approved by
Mercedes-Benz.
Both the driver and the passenger should
always use the 45 indicator lamp as
an indication of whether or not the passenger
is properly positioned.
Occupant safety43SafetyZ

GWARNING
If the 45 indicator lamp illuminates
when an adult or someone larger than a small
individual is in the passenger seat, have the
passenger position him/herself in the seat
until the 45 indicator lamp goes out.
In the event of a collision, the air bag control
unit will not allow front passenger front air bag
deployment when the OCS has classified the
front passenger seat occupant as weighing as
much as or less than a typical 12-month-old
child in a standard child restraint or if the front
passenger seat is classified as being empty.
When the OCS senses that the front
passenger seat occupant is classified as
being up to or less than the weight of a typical
12-month-old child in a standard child
restraint, the 45 indicator lamp will
illuminate when the engine is started and
remain illuminated. This indicates that the
front passenger front air bag is deactivated.
When the OCS senses that the front
passenger seat is classified as being empty,
the 45 indicator lamp will illuminate
when the engine is started and remain
illuminated. This indicates that the front
passenger front air bag is deactivated.
When the OCS senses that the front
passenger seat occupant is classified as
being heavier than the weight of a typical 12-
month-old child seated in a standard child
restraint or as being a small individual (such
as a young teenager or a small adult), the
45 indicator lamp will illuminate for
approximately 6 seconds when the engine is
started. Depending on occupant weight
sensor readings from the seat, it will then
remain illuminated or go out. With the
45 indicator lamp illuminated, the
front passenger front air bag is deactivated.
With the 45 indicator lamp out, the
front passenger front air bag is activated.
When the OCS senses that the front
passenger seat occupant is classified as an
adult or someone larger than a small
individual, the 45 indicator lamp will
illuminate for approximately six seconds
when the engine is started and then go out.
This indicates that the front passenger front
air bag is activated.
If the 45 indicator lamp is illuminated,
the front passenger front air bag is
deactivated and will not be deployed.
If the 45 indicator lamp is not
illuminated, the front passenger front air bag
is activated and will be deployed
R in the event of certain frontal impacts
R if the impact exceeds a predetermined
triggering threshold
R Coupe: independent of the side impact air
bag or pelvis air bag
R Cabriolet: independent of the side impact
air bag, pelvis air bag or head bag
If the front passenger front air bag is
deployed, the rate of inflation will be
influenced by
R the rate of vehicle deceleration as assessed
by the air bag control unit
R the front passenger's weight category as
identified by the OCS
For further information, see "Air bag display
messages" ( Y page 221).GWARNING
According to accident statistics, children are
safer when properly restrained on the rear
seats than on the front-passenger seat. Thus,
we strongly recommend that children be
placed in the rear seats whenever possible.
Regardless of seating position, children 12
years old and under must be seated and
properly secured in an appropriate infant
restraint, toddler restraint, or booster seat
recommended for the size and weight of the
child.
The infant or child restraint must be properly
secured with the vehicle's seat belt, the seat
belt and Top Tether strap, or lower anchors
and Top Tether strap, fully in accordance with
the child seat manufacturer's instructions.
44Occupant safetySafety

Occupants, especially children, should always
sit as upright as possible, wear the seat belt
properly and use an appropriately sized infant
restraint, toddler restraint, or booster seat
recommended for the size and weight of the
child.
Children can be killed or seriously injured by
an inflating air bag. Note the following
important information when circumstances
require you to place a child in the front-
passenger seat:
R Your vehicle is equipped with air bag
technology designed to deactivate the
front-passenger front air bag in your vehicle
when the system senses the weight of a
typical 12-month-old child or less along
with the weight of a standard appropriate
child restraint on the front-passenger seat.
R A child in a rear-facing child restraint on the
front-passenger seat will be seriously
injured or even killed if the front-passenger
front air bag inflates in a collision which
could occur under some circumstances,
even with the air bag technology installed
in your vehicle. The only means to eliminate
this risk completely is never to place a child
in a rear-facing child restraint in the front-
passenger seat. We therefore strongly
recommend that you always place a child
in a rear-facing child restraint on the rear
seat.
R If you install a rear-facing child restraint on
the front-passenger seat, make sure the
45 indicator lamp is illuminated,
indicating that the front-passenger front air
bag is deactivated. Should the 45
indicator lamp not illuminate or go out while
the restraint is installed, please check
installation. Periodically check the
45 indicator lamp while driving to
make sure that the 45 indicator
lamp is illuminated. If the 45
indicator lamp goes out or remains out, do
not transport a child on the front-passenger
seat until the system has been repaired.A child in a rear-facing child restraint on the
front-passenger seat will be seriously
injured or even killed if the front-passenger
front air bag inflates.
R If you place a child in a forward-facing child
restraint on the front-passenger seat:
- move the seat as far back as possible
- use the proper child restraint
recommended for the age, size and
weight of the child
- secure child restraint with the vehicle's
seat belt according to the child seat
manufacturer's instructions
R For children larger than the typical 12-
month-old child, the front-passenger front
air bag may or may not be activated.
If the driver's air bag deploys, this does not
mean that the front-passenger front air bag
also has to deploy.
The OCS may have detected that the seat:
R was empty or occupied by a person with a
weight of up to or less than that of a typical
12-month-old child seated in a standard
child restraint
R was occupied by a small individual, such as
a young teenager or a small adult
R was occupied by a child in a child restraint
system, whose weight is greater than that
of a typical 12-month-old child.
These are examples of when the OCS
deactivates the front-passenger front air bag.
Deactivation takes place although the
collision fulfills the criteria for deploying the
driver's air bag.Occupant safety45SafetyZ

If the SmartKey has been removed from the
ignition lock or is in position 0, indicator lamp
45 : does not light up.GWARNING
If the red 6 SRS warning lamp in the
instrument cluster and the 45
indicator lamp light up simultaneously, the
OCS is malfunctioning. The front passenger
front air bag will be deactivated in this case.
Have the system checked by qualified
technicians as soon as possible. Contact an
authorized Mercedes-Benz Center.
Only have the seat repaired or replaced at an
authorized Mercedes-Benz Center.
In order to ensure proper operation of the air
bag system and OCS:
R Sit with the seat belt properly fastened in a
position that is as upright as possible with
your back against the seat backrest.
R When seated, a passenger should not
position him/herself in such a way as to
cause the passenger's weight to be lifted
from the seat cushion as this may result in
the OCS being unable to correctly
approximate the passenger's weight
category.
R Read and observe all warnings in this
chapter.
System self-test
The 45 indicator lamp illuminates
when you:
R turn the SmartKey to position 1 or 2 in the
ignition lock
R on vehicles with KEYLESS-GO, press the
Start/Stop button once or twice
If an adult occupant is properly sitting on the
passenger seat and the OCS classifies the
occupant as an adult, the 45 indicator
lamp illuminates and goes out again after
approximately 6 seconds.
If the seat is not occupied and the OCS
classifies the front passenger seat as being
unoccupied, the 45 indicator lamp
will illuminate and not go out.GWARNING
If the 4 5 indicator lamp does not
illuminate, the system is not functioning. You
must contact an authorized Mercedes-Benz
Center before seating any child on the front
passenger seat.
For more information, see "Problems with the
Occupant Classification System"
( Y page 47).
GWARNING
Never place anything between seat cushion
and child seat (e.g. a pillow), since it reduces
the effectiveness of the OCS. The underside
and rear side child restraint system must be
placed entirely on the seat cushion and the
backrest of the front-passenger seat
backrest.
If necessary, adjust the tilt of the passenger
seat backrest.
An incorrectly mounted child seat could cause
injuries to the child in case of an accident,
instead of increasing protection for the child.
Follow the manufacturer's instructions for
installation of child restraint systems.
46Occupant safetySafety

Problems with the occupant classification systemProblemPossible causes/consequences and M SolutionsThe 45
indicator lamp
illuminates and
remains illuminated.
The person on the
front-passenger seat:
R has the weight of a
typical adult
R has been determined
by the system not to
be a child.The OCS is malfunctioning.XHave the OCS checked as soon as possible at an authorized
Mercedes-Benz Center.XObserve the additional display messages in the multifunction
display ( Y page 221).GWARNING
If the 45 indicator lamp illuminates and remains illuminated when the weight of a typical
adult or someone larger than a small individual has been detected on the passenger seat, do not
allow any occupant to use the passenger seat until the system has been repaired.
ProblemPossible causes/consequences and M SolutionsThe 45
indicator lamp does not
illuminate and/or does
not remain illuminated.
The front-passenger
seat is:
R unoccupied
R occupied with a
weight up to or less
than a typical 12-
month-old child in a
standard child
restraint systemThe OCS is malfunctioning.XMake sure there is nothing between the seat cushion and the
child seat.XCheck the installation of the child restraint system.XMake sure that no objects are applying additional weight onto
the seat.XIf the 45 indicator lamp does not illuminate, have the
OCS checked as soon as possible at an authorized Mercedes-
Benz Center. Do not transport a child on the front-passenger
seat as long as the OCS is not functioning.XObserve the additional display messages in the multifunction
display ( Y page 221).GWARNING
If the 45 indicator lamp does not illuminate or remains out with the weight of a typical
12-month-old child in a standard child restraint or less, or is unoccupied, on the front-passenger
seat, do not transport a child on the front-passenger seat until the system has been repaired.
Occupant safety47SafetyZ

Roll bar (Cabriolet)
The roll bars are under the rear head
restraints. They are extended if systems
detect that the vehicle is in danger of
overturning.GWARNING
Ensure that the area around the roll bars/rear
head restraints is kept clear. Otherwise,
someone could be injured by the roll bars
when they are triggered.
When the roll bars are extended, the rear
head restraints also extend automatically.
Once the roll bars are extended, you can no
longer lower the rear head restraints. The soft
top can no longer be operated. In this case,
visit the nearest qualified specialist
workshop.
GWARNING
If the roll bar is malfunctioning, the A
Malfunction Service Required message
appears in the multifunction display. The roll
bars will then not be extended in the event of
an accident. This could result in severe or
even fatal injuries to you and other occupants.
In this case, visit a qualified specialist
workshop immediately and have the roll bar
checked.
PRE-SAFE ®
(preventative occupant
protection)
GWARNING
The PRE-SAFE ®
system reduces the impact of
an accident on vehicle occupants, as long as
their seat belts have been fastened correctly.
Although your vehicle is equipped with a PRE-
SAFE ®
system, the possibility of injury in the
event of an accident cannot be ruled out. You
should therefore always drive carefully and
adapt your driving style to the prevailing road,
weather and traffic conditions.
PRE-SAFE ®
takes preemptive measures to
protect occupants in certain hazardous
situations.
PRE-SAFE ®
intervenes:
R in emergency braking situations, e.g. if BAS
is activated or, in vehicles with DISTRONIC
PLUS, BAS PLUS intervenes powerfully
R if the radar sensor system detects an
imminent danger of collision in certain
situations (on vehicles with DISTRONIC
PLUS)
R in critical driving situations, e.g. when
physical limits are exceed and the vehicle
understeers or oversteers severely
PRE-SAFE ®
takes the following measures
depending on the hazardous situation
detected:
R the front seat belts are pre-tensioned.
R it adjusts the front-passenger seat if it is in
an unfavorable position.
R the air pressure in the side bolsters of the
seat cushion and seat backrest of the front
multicontour seats is increased.
R Coupe: if the vehicle skids, the panorama
roof with power tilt/sliding panel and the
front side windows are closed so that only
a small gap remains.
R Cabriolet: if the vehicle skids, the front side
windows are closed so that only a small gap
remains.
If the hazardous situation passes without
resulting in an accident, PRE-SAFE ®
slackens
the belt pretensioning. The air pressure in the
side bolsters on the multicontour seat is
reduced again. All settings made by PRE-
SAFE ®
can then be reversed.
If the seat belts are not released:XMove the backrest or seat back slightly, but
only when the vehicle is stationary.
The belt pretensioning is reduced and the
locking mechanism is released.48Occupant safetySafety