phone MERCEDES-BENZ E-Class WAGON 2012 W212 Owner's Manual

C
California Important notice for retail
customers and lessees ....................23
Calling up a malfunction
see Display messages
Capacities
see Technical data
Car
see Vehicle
Care
Carpets .......................................... 320
Car wash ........................................ 314
Display ........................................... 318
Exterior lights ................................ 317
Gear or selector lever ....................319
Matte finish ................................... 316
Night View Assist Plus ...................318
Notes ............................................. 313
Paint .............................................. 316
Plastic trim .................................... 319
Power washer ................................ 315
Rear view camera .......................... 318
Roof lining ...................................... 320
Seat belt ........................................ 320
Seat cover ..................................... 320
Sensors ......................................... 317
Steering wheel ............................... 319
Tail pipes ....................................... 318
Trim pieces .................................... 319
Washing by hand ........................... 315
Wheels ........................................... 315
Windows ........................................ 317
Wiper blades .................................. 317
Wooden trim .................................. 319
Cargo compartment cover ............... 282
Cargo compartment enlargement ... 280
Cargo compartment floor ................. 286
Cargo net ........................................... 284
Attaching ....................................... 284
Cargo tie down rings ......................... 281
Car wash (care) ................................. 314
CD player/CD changer (on-board
computer) .......................................... 222
Cell phone see Mobile phone Center console
Lower section .................................. 33
Lower section (AMG vehicles) ..........34
Upper section .................................. 32
Central locking
Automatic locking (on-board
computer) ...................................... 228
Locking/unlocking (SmartKey) ........74
Changing bulbs
High-beam headlamps ...................123
Important safety notes ..................121
Infrared lamp ................................. 123
Low-beam headlamps ....................122
Overview of bulb types ..................122
Parking lamps ................................ 123
Standing lamps (front) ...................123
Turn signals (front) ......................... 124
Child-proof locks
Important safety notes ....................61
Rear doors ....................................... 61
Children
In the vehicle ................................... 56
Restraint systems ............................ 56
Child seat
LATCH-type (ISOFIX) child seat
anchors ............................................ 59
Special seat belt retractor ...............59
Top Tether ....................................... 60
Cigarette lighter ................................ 293
Climate control Automatic climate control (3-
zone) .............................................. 133
Controlling automatically ...............135
Cooling with air dehumidification ..134
Defrosting the windows .................138
Defrosting the windshield ..............138
Dual-zone automatic climate
control ........................................... 131
Important safety notes ..................130
Indicator lamp ................................ 135
Maximum cooling .......................... 138
Notes on using automatic climate
control ................................... 132, 134
Overview of systems ......................130
Problems with cooling with air
dehumidification ............................ 135
Problem with the rear window
defroster ........................................ 1396Index

Malfunction messagesee Display messages
Malfunctions relevant to safety
Reporting ......................................... 25
Massage function (PULSE) ............... 103
Matte finish (cleaning
instructions) ...................................... 316
mbrace Call priority .................................... 300
Display message ............................ 237
Downloading destinations
(COMAND) ..................................... 300
Emergency call .............................. 297
Important safety notes ..................296
Locating a stolen vehicle ...............301
MB info call button ........................299
Remote vehicle locking ..................301
Roadside Assistance button ..........298
Search & Send ............................... 300
Self-test ......................................... 296
System .......................................... 296
Vehicle remote unlocking ..............300
Mechanical key
Function/notes ................................ 77
Locking vehicle ................................ 84
Unlocking the driver's door ..............83
Memory card (audio) ......................... 222
Memory function ............................... 111
Message memory (on-board
computer) .......................................... 234
Messages see Display messages
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror
Mobile phone
Menu (on-board computer) ............222
Modifying the programming
(SmartKey) ........................................... 77
MOExtended run-flat system ........... 334
MP3 Operating ....................................... 222
see separate operating instructions
Multifunction display
Function/notes ............................. 216
Permanent display .........................226Multifunction steering wheel
Operating the on-board computer . 215
Overview .......................................... 31
N
Navigation Menu (on-board computer) ............220
On-board computer .......................220
see separate operating instructions
NECK-PRO head restraints
Operation ......................................... 50
Resetting after being triggered ........51
Night View Assist Plus
Activating/deactivating .................201
Cleaning ......................................... 318
Function/notes ............................. 200
Problem (malfunction) ...................203
Notes on breaking-in a new
vehicle ................................................ 144
O
Occupant Classification System
(OCS) Faults ............................................... 49
Operation ......................................... 44
System self-test ............................... 47
Occupant safety
Children in the vehicle .....................56
System overview .............................. 38
Octane number (fuel) ........................ 385
Odometer ........................................... 219
see Trip odometer
Oil
see Engine oil
On-board computer
AMG menu ..................................... 230
Assistance menu ........................... 224
Audio menu ................................... 221
Convenience submenu ..................229
Displaying a service message ........313
Display messages ..........................234
DISTRONIC PLUS ........................... 183
Factory settings submenu .............230
Important safety notes ..................214
Instrument cluster submenu ..........226
Lighting submenu .......................... 227
Index13

Menu overview .............................. 218
Message memory .......................... 234
Navigation menu ............................ 220
Operating video DVD .....................222
Operation ....................................... 215
RACETIMER ................................... 231
Service menu ................................. 226
Settings menu ............................... 226
Standard display ............................ 219
Telephone menu ............................ 222
Trip menu ...................................... 219
Vehicle submenu ........................... 228
Operating system
see On-board computer
Outside temperature display ........... 215
Overhead control panel ...................... 35
Override feature Rear side windows ...........................62
P
Paint code number ............................ 381
Paintwork (cleaning instructions) ... 316
Panic alarm .......................................... 62
Panorama roof with power tilt/
sliding panel Opening/closing .............................. 94
Opening/closing the roller
sunblind ........................................... 95
Problem (malfunction) .....................96
Resetting ......................................... 95
Panorama sliding sunroof
Important safety notes ....................93
Parcel net ........................................... 277
Parking ............................................... 167
Important safety notes ..................167
Parking brake ................................ 169
Position of exterior mirror, front-
passenger side ............................... 110
Rear view camera .......................... 198
see PARKTRONIC
Parking aid
Parking Guidance ........................... 195
see Exterior mirrors
see PARKTRONIC
Parking brake
Display message ............................ 237
Notes/function .............................. 169
Parking Guidance
Display message ............................ 251
Important safety notes ..................195
Parking lamps (changing bulbs) ...... 123
PARKTRONIC Deactivating/activating .................194
Driving system ............................... 192
Function/notes ............................. 192
Problem (malfunction) ...................195
Range of the sensors .....................193
Warning display ............................. 193
PASSENGER AIRBAG OFF indicator
lamp ...................................................... 44
Pedals ................................................. 170
Permanent four-wheel drive see 4MATIC (permanent four-
wheel drive)
Plastic hooks ..................................... 281
Plastic trim (cleaning instructions) . 319
Power washers .................................. 315
Power windows see Side windows
PRE-SAFE ®
(Preventive occupant
safety system) Display message ............................ 237
Operation ......................................... 50
PRE-SAFE ®
Brake (vehicles with
DISTRONIC PLUS) Display message ............................ 238
Function/notes ................................ 69
Switching on/off ........................... 225
Warning lamp ................................. 270
Preventive occupant safety
system
see PRE-SAFE ®
(Preventive
occupant safety system)
Product information ............................ 22
Program selector button .................. 156
Pulling away Automatic transmission .................147
Q
Qualified specialist workshop ........... 25
14Index

Opening/closing (automatically
from inside) ...................................... 87
Opening/closing (automatically
from outside) ................................... 86
Tail lamps
Display message ............................ 243
Tank
see Fuel tank
Tank content
Fuel gauge ....................................... 29
Technical data
Notes ............................................. 380
Tires/wheels ................................. 371
Vehicle data ................................... 390
TELEAID
Call priority .................................... 300
Display message ............................ 237
Downloading destinations
(COMAND) ..................................... 300
Emergency call .............................. 297
Important safety notes ..................296
Locating a stolen vehicle ...............301
MB info call button ........................299
Remote vehicle locking ..................301
Roadside Assistance button ..........298
Search & Send ............................... 300
Self-test ......................................... 296
System .......................................... 296
Vehicle remote unlocking ..............300
Telephone
Accepting a call ............................. 223
Display message ............................ 259
Menu (on-board computer) ............222
Number from the phone book ........ 223
Redialing ........................................ 223
Rejecting/ending a call .................223
Telescopic rod (EASY-PACK load-
securing kit) ....................................... 286
Temperature Coolant .......................................... 214
Coolant (on-board computer) ......... 230
Engine oil (on-board computer) ...... 230
Outside temperature ...................... 215
Setting (climate control) ................136
Theft deterrent locking system
Immobilizer ...................................... 71
Through-loading ................................ 278
Through-loading feature ................... 279Tilt/sliding sunroof
see Sliding sunroof
Timing (RACETIMER) ......................... 231
Tiredness assistant see ATTENTION ASSIST
TIREFIT kit .......................................... 326
Tire pressure Calling up (on-board computer) .....355
Checking manually ........................353
Display message ............................ 254
Maximum ....................................... 352
Notes ............................................. 351
Not reached (TIREFIT) ....................327
Pressure loss warning ....................353
Reached (TIREFIT) ..........................328
Recommended ............................... 349
Tire pressure monitoring system
Function/notes ............................. 355
Restarting ...................................... 357
Warning lamp ................................. 271
Tires
Aspect ratio (definition) .................369
Average weight of the vehicle
occupants (definition) ....................368
Bar (definition) ............................... 367
Characteristics .............................. 367
Checking ........................................ 347
Definition of terms .........................367
Direction of rotation ......................371
Display message ............................ 254
Distribution of the vehicle
occupants (definition) ....................370
DOT, Tire Identification Number
(TIN) ............................................... 366
DOT (Department of
Transportation) (definition) ............367
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 368
GVW (Gross Vehicle Weight)
(definition) ..................................... 368
GVWR (Gross Vehicle Weight
Rating) (definition) .........................368
Important safety notes ..................346
Increased vehicle weight due to
optional equipment (definition) ......368
Kilopascal (kPa) (definition) ...........369
Labeling (overview) ........................363
Load bearing index (definition) ......37018Index

Multifunction steering wheelFunctionPage:Multifunction display216;COMAND; see the separate
operating instructions=~Rejects or ends a call222Exits phone book/redial
memory6Makes or accepts a callSwitches to the redial
memoryWXAdjusts the volume8Mute??Switches on the Voice
Control System; see the
separate operating
instructionsFunctionPageA%Back or deactivates the
Voice Control SystemB=;Selects a menu2189:Selects the submenu or
scrolls through lists
218
aConfirms selections and
hides display messagesMultifunction steering wheel31At a glance

Overhead control panelFunctionPage:u Switches the rear
interior lighting on/off
121
;| Switches the
automatic interior lighting
control on/off
120
=p Switches the right-
hand reading lamp on/off
120
?3 Opens/closes the
sliding sunroof
94
3 Opens/closes the
panorama roof with power
tilt/sliding panel and roller
sunblinds
94
Aï Button for MB Info call
(mbrace system)
299
BG SOS button (mbrace
system)
297
FunctionPageCRear-view mirror110DIntegrated electronic
compass
305
EButtons for the garage door
opener
302
FMicrophone for mbrace
(emergency call system),
telephone and the Voice
Control System 2GF
Roadside Assistance
button (mbrace system)
298
Hp Switches the left-
hand reading lamp on/off
120
Ic Switches the front
interior lighting on/off
1212 Observe the additional operating instructions.Overhead control panel35At a glance

ATA (Anti-Theft Alarm system)
A visual and audible alarm is triggered if the
alarm system is armed and you open:
R a door
R the vehicle with the mechanical key
R the trunk lid/tailgate
R the hood
The alarm is not switched off, even if you
close the open door that has triggered it, for
example.
i If the alarm stays on for more than 30
seconds, the emergency call system
mbrace (USA only) or TELE AID (Canada
only) initiates a call to the Customer
Assistance Center automatically. The
emergency call system initiates the call
provided that:
R you have subscribed to the mbrace/
TELE AID service.
R the mbrace/TELE AID service has been
activated properly.
R the required mobile phone, power supply
and GPS are available.XTo arm: lock the vehicle with the SmartKey
or KEYLESS-GO.
Indicator lamp : flashes. The alarm
system is armed after approximately 15
seconds.XTo deactivate: unlock the vehicle with the
SmartKey or KEYLESS-GO.XTo stop the alarm using the SmartKey:
insert the SmartKey into the ignition lock.
The alarm is switched off.
or
XPress the % or & button on the
SmartKey.
The alarm is switched off.XTo stop the alarm using KEYLESS-GO:
grasp the outside door handle. The
SmartKey must be outside the vehicle.
The alarm is switched off.
or
XPress the Start/Stop button on the
dashboard. The SmartKey must be inside
the vehicle.
The alarm is switched off.72Theft deterrent locking systemsSafety

This device complies with RSS-210 of
Industry Canada. Operation is subject to
the following two conditions:
1. This device may not cause harmful
interference, and
2. this device must accept any interference
received, including interference that may
cause undesired operation.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
The Product label with FCC ID and IC
certification number can be found in the
battery case of the SmartKey.
Important notes on the use of KEYLESS-
GO
R The KEYLESS-GO key can be used like a
conventional key.
R You can combine KEYLESS-GO functions
with those of a conventional key, e.g.
unlock with KEYLESS-GO and lock with the
& button.
R Always carry your KEYLESS-GO key on your
person.
R Do not keep the KEYLESS-GO key together
with:
- electronic devices, e.g. a mobile phone
or another key
- metallic objects, e.g. coins or metal foil.
This can affect the functionality of
KEYLESS-GO.
R When locking and unlocking using
KEYLESS-GO, the distance between the
SmartKey and the corresponding door
handle must not exceed 3 ft (1 m).
R If the vehicle is parked for more than
72 hours, the KEYLESS-GO function is
deactivated. Pull the outer door handle and
switch on the ignition to reactivate the
KEYLESS-GO function.
R If the KEYLESS-GO key is removed from the
vehicle, it is possible that the system may
not recognize the SmartKey. The vehicle
can then not be locked or started using
KEYLESS-GO.
R If the KEYLESS-GO key has been removed
from the vehicle, e.g. if a passenger leaves
the vehicle with a KEYLESS-GO key:
- if the start/stop button is pressed or if
an attempt is made to lock the vehicle
with the locking button on the outer door
handle, the Key Not Detected message
appears in the multifunction display
- when the engine is running, the red Key
Not Detected message appears in the
multifunction display as you pull away.
Find the KEYLESS-GO key and change its
position in the vehicle. Carry the
KEYLESS-GO key in your shirt pocket, for
example.
R If you have started the engine with the
Start/Stop button, you can switch it off
again by:
- pressing the Start/Stop button again
- inserting the KEYLESS-GO key into the
ignition lock if the vehicle is stationary
and the automatic transmission is in park
position P.
R You could unlock the vehicle by mistake if
the distance between the KEYLESS-GO key
and the vehicle is less than 3 ft (1 m) and:
- an exterior door handle is hit by a water
jet
or
- you clean an exterior door handle.
R Bear in mind that the engine can be started
by any of the vehicle occupants if there is
a KEYLESS-GO key in the vehicle.76SmartKeyOpening/closing

Parking brakeGWARNING
Engaging the parking brake while the vehicle
is in motion can cause the rear wheels to lock
up. You could lose control of the vehicle and
cause an accident. In addition, the vehicle's
brake lights do not light up when the parking
brake is engaged.
GWARNING
When leaving the vehicle, always remove the
SmartKey from the starter switch, take it with
you, and lock the vehicle. Do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. Children could
release the parking brake and/or shift the
automatic transmission out of park position
P , either of which could result in an accident
and/or serious personal injury.
XTo apply: depress parking brake ; firmly.
When the engine is running, the $ (USA
only) or J (Canada only) indicator lamp
lights up in the instrument cluster.XTo release: depress the brake pedal and
keep it depressed.XPull release handle :.
When the ignition is switched on or the
engine is running, the $ (USA only) or
J (Canada only) indicator lamp goes out
in the instrument cluster.Parking the vehicle for a long period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharge.XConnect a trickle charger.
i You can obtain information about trickle
chargers from a qualified specialist
workshop, e.g. an authorized Mercedes-
Benz Center.
If you leave the vehicle parked for longer than
six weeks, the vehicle may suffer damage as
a result of lack of use.
XVisit a qualified specialist workshop and
seek advice.
Driving tips
General driving tips
Important safety notes
GWARNING
Always remember that you must concentrate
primarily on driving the vehicle. The driver's
concentration must always be directed
primarily at road traffic. For your own safety
and that of others, we recommend that you
stop the vehicle at a safe place and in
accordance with the traffic conditions before
making or accepting a phone call.
Comply with all legal requirements if you use
the telephone while driving. Use the hands-
free system and only use the telephone when
road, weather and traffic conditions permit. In
some jurisdictions, it is forbidden for drivers
to use mobile phones while driving.
Only operate the audio system or COMAND
(Cockpit Management and Data System) in
compliance with all legal requirements and
when the road, weather and traffic conditions
permit. You may otherwise not be able to
observe the traffic conditions, endangering
yourself and others.
Remember that your vehicle covers a distance
of 44 feet (approximately 14 m) a second
Driving tips169Driving and parkingZ

Rthe trunk lid/the tailgate is open
R it is raining or snowing strongly or if it is
foggy
R it is night or if you are parking/
maneuvering your vehicle in a very dark
area
R a very bright white light is affecting the
camera
R the immediate vicinity is illuminated with
fluorescent light (the display of the
COMAND system can flicker)
R temperature changes abruptly, for example
if you drive out of the cold into a heated
garage (condensation on the lens)
R the camera lens is dirty or covered
R the rear of your vehicle is damaged
In this case, have the position and the
setting of the camera checked at a
specialist workshop. Mercedes-Benz
recommends that you consult a Mercedes-
Benz Center for this purpose.
Do not use the rear view camera in these
situations. You could otherwise injure
yourself and other people and/or cause
damage - including damage to your vehicle -
while parking/maneuvering.
Activating the rear view cameraXMake sure that the SmartKey is in position
2 in the ignition lock.XMake sure that the "rear view camera"
function is selected in COMAND (see the
separate operating instructions for
COMAND).XEngage reverse gear.
The area behind the vehicle is shown in the
COMAND display.
ATTENTION ASSIST
Important safety notes
ATTENTION ASSIST helps you during long,
monotonous journeys such as on freeways
and interstate highways. It is active in the
range between 50 mph (80 km/h) and
112 mph (180 km/h).
If ATTENTION ASSIST detects typical
indicators of fatigue or increasing lapses in
concentration on the part of the driver, it
suggests you take a break.GWARNING
ATTENTION ASSIST is only an aid and may
detect your tiredness or lapses in
concentration too late or not at all. It is not a
substitute for a well-rested and attentive
driver.
Fatigue may cause you to recognize
hazardous situations too late, misjudge a
situation or react more slowly. For this
reason, make sure you feel rested before you
begin driving and during your journey. Make
sure that you take regular breaks in time,
particularly on long journeys. Otherwise, you
may fail to recognize dangers in time, cause
an accident and injure yourself and others.
ATTENTION ASSIST assesses your level of
fatigue or lapses in concentration by taking
the following criteria into account:
R your personal driving style, e.g. steering
characteristics
R driving conditions, e.g. time, driving time
The functionality of ATTENTION ASSIST is
restricted and warnings may be delayed or
not occur at all:
R if the road condition is poor, e.g. if the
surface is uneven or if there are potholes
R if there is a strong side wind
R if you have adopted a sporty driving style
with high cornering speeds or high rates of
acceleration
R if you predominantly drive at speeds under
50 mph (80 km/h) or over 112 mph
(180 km/h)
R if you are currently using COMAND or
making a telephone call with it
Driving systems199Driving and parkingZ