engine MERCEDES-BENZ EQC SUV 2021 User Guide

#
Push handle 1ofthe bonn etcatch up wards
and lift the bonn etuntil it opens automati‐
call y.
Closing the bonnet #
Lowe rth e bonn etto a height of around
20 cm and then allow it tofall, applying a lit‐
tle forc e as you let it go. #
Ifth e bonn etcan still be lif ted slightl y,open
th e bonn etagain and close it with a little
more forc e until it engages cor rectly. Che
cking the coolant le vel &
WARNING Risk of bu rns from hot com‐
ponents in the engine compartment
Cer tain components in the engine compart‐
ment may be very hot, e.g. drive sy stem and
cooler. #
Allow the drive sy stem tocool down
and touch on lythe components descri‐
bed belo w. &
WARNING Risk of scalding from hot
coolant
If yo u open the cap when the drive sy stem is
at normal operating temp erature, you could
be scalded. #
Let the drive sy stem cool down before
opening the cap. #
When opening the cap, wear pr otective
gl ove s and saf etygl asses. #
Open the cap slowly torelease pres‐
sure. #
Park theve hicle on a le vel sur face. 302
Maintenance and care

#
Check the coolant temp erature display in the
instrument clus ter.
The coolant temp erature must be below
40°C. #
Slowly turn cap 1anti-clockwise torelease
ove rpressure. #
Continue turning cap 1anti-clockwise and
re mo veit. #
Ifth e coolant le vel is below the mar ker bar
2, visit a qualified specialist workshop, e.g.
a Mercedes-Benz Service Centre. Only ha ve
th e coolant checked or refilled at a qualified
specialist workshop. To
pping up the windsc reen washer sy stem &
WARNING Risk of bu rns from hot com‐
ponents in the engine compartment
Cer tain components in the engine compart‐
ment may be very hot, e.g. drive sy stem and
cooler. #
Allow the drive sy stem tocool down
and touch on lythe components descri‐
bed belo w. &
WARNING Risk offire and injury from
windsc reen washer concentrate
Wi ndsc reen washer concentrate is highly
fl ammable. #
Avoid fire , naked flames, smoking and
th e creation of spar kswhen using wind‐
screen washer concentrate. #
Remo vecap 1bytheta b. #
Top up thewa sher fluid.
% Further information about the windscreen
wa sher fluid (/ page 350) Main
tenance and care 303

Pa
int
R Insect remains: soak with insect remo ver and
ri nse off the treated areas af terw ards.
R Bird droppings: soak with water and rinse off
af te rw ards.
R Tree resin, oils, fuels and greases: remo veby
ru bbing gently wi tha clo thsoaked in petro‐
leum ether or lighter fluid.
R Coolant and brake fluid: remo vewith a damp
clo thand clean water.
R Tarst ains: use tar remo ver.
R Wax: use silicone remo ver.
R Do not attach sticke rs,fi lms or similar mate‐
ri als.
R Remo vedirt immediately, where possible.
Matt finish
R Only use care products appr ovedfor
Mercedes-Benz.
R Do not polish theve hicle and light-alloy
wheels.
R Only use car washes that cor respond tothe
latest engineering standards. R
Do not use car wash programmes with a final
hot wax treatment.
R Do not use paint cleane rs, buf fing or polish‐
ing products, gloss preser vers, e.g. wax.
R Alw ays ha vepaintwork repairs car ried out at
a qu alified specialist workshop. Note
s on cleaning decorative foils Obser
vethe no tes on matt finish care in the
ch ap ter "No tes on paintwork/matt finish paint‐
wo rkcare" (/ page 305). They also apply to
matt decorative foils.
Obser vethe no tes on cleaning decorative foils to
av oid vehicle damage.
Cleaning
R For cleaning, use plenty of water and a mild
cleaning agent without additives or abrasive
subs tances, e.g. a car sha mpoo appr ovedfor
Mercedes-Benz.
R Remo vedirt immediatel y,where possible,
whilst avoiding rubbing too hard. There is
ot herwise a risk of damaging the decorative
fo il ir reparabl y. R
Ifth ere is dirt on thefinish or if the decora‐
tive foil is dull: use thePa int Cleaner recom‐
mended and appr oved for Mercedes-Benz.
R Insect remains: soak with insect remo ver and
ri nse off the treated areas af terw ards.
R Bird droppings: soak with water and rinse off
af te rw ards.
R Topreve ntwate rst ains, dry a foil-wrapped
ve hicle with a soft, absorbent clo thafter
eve rycar wash.
Av oiding dama getothe decorative foil
R The service life and colouring of decorative
foils are impaired by:
- sunlight
- temp erature, e.g. hot air blo wer
- weather conditions
- stone chippings and dirt
- chemical cleaning agents
- oily products
R Do not use polish on matt decorative foil.
Po lishing will ha vethe ef fect of shining the
fo il-wrapped sur face. 306
Maintenance and care

To
wing theve hicle with bo thaxles on the
gr ound #
Obser vethe no tes on the permitted towing
me thods (/ page 320). #
Make sure that the12 V battery is connected
and charge d.
Obser vethefo llowing points when the12 V bat‐
te ry is disconnected or dischar ged:
R the drive sy stem cann otbe star ted
R the electric parking brake cann otbe released
or applied
R the transmission cann otbe shif tedto posi‐
tion iorj
In thefo llowing situations, only transporting the
ve hicle is permitted:
R ifth e transmission cann otbe shif tedto i
R ifth e12 V battery is disconnected or dis‐
ch arged
R ifth e multifunction display in the instrument
clus ter is not working R
ifth eá Towing not permitted See Own-
er's Manual message is displa yed
R ifth e+ Top up coolant See Owner’s
Manual message is displa yed
R ifth ed Stop Switch engine off message
is displa yed #
In such cases, transport theve hicle
(/ page 322).
* NO
TEDama gedue to to wing away at
exc essively high speeds or over long dis‐
ta nces The driv
etra in could be damaged when tow‐
ing at excessively high speeds or over long
dis tances. #
Atowing speed of 50 km/h must not
be exc eeded. #
Atowing dis tance of 50 km mu stnot be
exc eeded. &
WARNING Risk of accident due to tow‐
ing away ave hicle that is too heavy
If th eve hicle being tow star ted or towed
aw ay is heavier than the permissible gross
we ight of your vehicle, thefo llowing situa‐
tions may arise:
R The towing eyemay become de tach ed.
R The vehicle/trailer combination may even
tip ove r. #
Before tow starting or towing away a
ve hicle, check that it does not exceed
th e permissible gross weight. If a
vehicle must be tow- star ted or towe daw ay,
its permissible gross mass must not exceed the
permissible gross mass of theto wing vehicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle iden‐
tification plate (/ page 346).
To wing away theve hicle #
Fittheto wing eye (/ page 323). #
Fasten theto wing device. Breakdown assis
tance 321

#
When the fuse box is open, make sure
th at no moisture can enter the fuse
box. #
When closing the fuse box, make sure
th at the seal of the lid is positioned cor‐
re ctly on the fuse box. If
th e newly inser ted fuse also blo ws, ha vethe
cause traced and rectified at a qualified special‐
ist workshop.
Ensure thefo llowing before replacing a fuse:
R The vehicle is secured against rolling away.
R All electrical consumers are switched off.
R The ignition is switched off.
The electrical fuses are located in various fuse
bo xes:
R Fuse box in the engine compartment on the
driver's side (/ page 325)
R Fuse box on the driver's side of the cockpit
(/ page 326)
R Fuse box in the front passenger foot we ll
(/ page 326) R
Fuse box in the load compartment on the
ri ght-hand side of theve hicle, when vie wed
in the direction of tra vel (/ page 327) Opening and closing
the fuse box in the
engine compa rtment Re
quirements:
R A dry clo thand a sc rewdriver are available.
Obse rveth e no tes on electrical fuses
(/ page 324).
Opening &
WARNING Risk of inju ryfrom using the
windscreen wipers while the engine bon‐
net is open
When the engine bonn etis open, and the
windscreen wipers are set in motion, you can
be trapped bythe wiper linkage. #
Alw ays switch off the windscreen wip‐
ers and ignition before opening the
engine bonn et. #
Turn retai ning clips 2on co ver1 aqu ar‐
te r-turn anti-clo ckwise. #
Fold co ver1 up in the direction of the
ar row. Breakdown assis
tance 325

Note
s ontech nical data
The tech nical da tawa s de term ined in accord‐
ance with EU Directives. The data stated on ly
applies tovehicles with standard equipment. Yo u
can obtain fur ther information from a Mercedes-
Benz Service Centre.
Only for ce rtain countries: you can find vehi‐
cle-specific vehicle data in the COC documents
(CERTIFIC ATE OF CONFORMITY). These pape rs
are included with theve hicle. On-board electronics
Note
s on tampering with the engine elec‐
tronics *
NO
TEPremature wearthro ugh improper
main tenance Improper maintenance may cause
vehicle
components towe ar more quickly and the
ve hicle's operating permit may be in valida‐
te d. #
Alw ays ha vewo rkon the engine elec‐
tronics and related components car ried
out at a qualified specialist workshop. Tw
o-w ayradios Note
s onfitting two-w ayradios &
WARNING Risk of accident due to
improper workon two-w ayradios
If two-w ayradios are manipulated or retrofit‐
te d incor rectl y,the electromagnetic radiation
from the two-w ayradios can inter fere with
th eve hicle electronics and jeopardise the
operating saf ety of theve hicle. #
You should ha veall workon electrical
and electronic components car ried out
at a qualified specialist workshop. &
WARNING Risk of accident from incor‐
re ct ope ration of two-w ayradios
If yo u use two- wayra dios in theve hicle
improperly, their electromagnetic radiation can disrupt
theve hicle's electronics. This is
true in thefo llowing situations, in particular:
R The two-w ayradio is not connec tedto an
ex terior aerial.
R The exterior aerial is fitted inco rrectly or
is not a lo w-reflection aerial.
This could jeopardise the operating saf ety of
th eve hicle. #
Have the lo w-reflection exterior aerial
fi tted at a qualified specialist workshop. #
When operating two-w ayradios in the
ve hicle, alw ays connect them tothe
lo w- reflection exterior aerial. *
NO
TEInva lidation of the operating per‐
mit due tofailure tocomply wi th the
instructions for ins tallation and use The operating permit may be in
validated if
th e instructions for ins tallation and use of
two-w ayradios are not obser ved. #
Only use appr oved frequency bands. 344
Tech nical da ta

The
following can be used in theve hicle without
re strictions:
R two-w ayradios with a maximum transmission
output of up to100 mW
R RF transmitters with transmitter frequencies
in the 380 - 410 MHz frequency band and a
maximum transmission output of up to2 W
(TETRA)
R mobile phones (2G/3G/4G)
There are no restrictions when positioning the
aerial on the outside of theve hicle forth efo llow‐
ing frequency bands:
R Terrestrial Trunked Radio (TETRA)
R 70 cm frequency band
R 2G/3G/4G Re
gulatory radio identification of small
co mp onents
Manufacturer information about radio-based
ve hicle components can be found using thekey
phrase "Regulatory radio identification" in theDigital Operator's Manual in
theve hicle, on the
internet and in the app. Ve
hicle identification plate, VIN and engine
number
Ve hicle identification plate Ve
hicle identification plate (e xample:Kuwa it)
1 Vehicle manufacturer
2 Place of manufacture
3 Manufacturing date
4 Vehicle model
5 VIN 346
Tech nical da ta

VIN at the lo
wer edge of the windscreen 1
VIN (vehicle identi fication number) as label
The VIN as a label at the lo wer edge of the wind‐
screen is only available in some countries.
Mo tor number
The mo tor number of the electric mo tor on the
front axle is on the engine co ver.The mo tor
number of the electric mo tor on there ar axle is
on the underbody panelling and also on there ar-
end centre-section trim. Further information can
be obtained at a qualified specialist workshop. Operating
fluids Note
s on operating fluids &
WARNING Risk of inju ryfrom operating
fl uids harmful to your health
Operating fluids may be poisonous and harm‐
ful to yo ur health. #
Obser vethete xt on the original con‐
ta iners when using, storing or disposing
of operating fluids. #
Alw aysst ore operating fluids sealed in
th eir original conta iners. #
Alw ayske ep children away from operat‐
ing fluids. +
ENVIRONMEN
TALNO TEEnvironmental
pollution caused byenvironmen tally ir re‐
sponsible disposal #
Dispose of operating fluids in an envi‐
ro nmentally responsible manner. Operating
fluids include thefo llowing:
R lubricants
R coolant
R brake fluid
R windsc reen washer fluid
R climate cont rol sy stem refrigerant
Only use products app rove dby Mercedes-Benz.
Damage caused bythe use of products that ha ve
not been appr oved is not co veredby the
Mercedes-Benz warranty or goodwill gestures.
Yo u can identify operating fluids appr ovedby
Mercedes-Benz bythefo llowing insc ript ions on
th e conta iner:
R MB- Freigabe (e.g. MB-Fr eigabe 229.51 )
R MB-Appr oval (e.g. MB-App rova l 229.51)
Fu rther information on appr oved operating fluids
is available at thefo llowing locations:
R inthe Mercedes-Benz Specifications for
Operating Fluids byentering the designation
- at https://be vo.mercedes-benz.com
- inthe Mercedes-Benz BeVo App 348
Tech nical da ta

R
at a qualified specialist workshop Note
s on brake fluid Obser
vethe no tes on operating fluids
(/ page 348). &
WARNING Risk of an accident due to
va pour poc kets form ing in the brake sys‐
tem
The brake fluid cons tantly absorbs moi sture
from the air. This lo wersthe boiling point of
th e brake fluid. If the boiling point is too lo w,
va pour poc kets may form inthe brake sys‐
te m when the brakes are applied hard.
This impairs the braking ef fect. #
Have the brake fluid rene we d at the
specified inter vals. Ha
ve the brake fluid regularly replaced at a
qu alified specialist workshop.
Only use a brake fluid appr ovedby Mercedes-
Benz according toMB-F reigabe or MB-Appr oval
33 1.0. Coolant
Note
s on coolant
Obser vethe no tes on operating fluids
(/ page 348). &
WARNING Risk offire ‑ and inju ryfrom
antifreeze
If antifreeze comes into contact with hot
component parts in the engine compart‐
ment, it may ignite. #
Allow the drive sy stem tocool down
before youto p up the antif reeze. #
Make sure that no antifreeze spills out
next tothefiller opening. #
Thoroughly clean the antif reeze from
component parts before starting the
ve hicle. *
NO
TEDama gecaused byincor rect cool‐
ant #
Only use coolant that has been pre‐
mixed with therequ ired antifreeze pro‐
te ction.
Information on coolant is available at thefo l‐
lowing locations:
R inthe Mercedes-Benz Specification for
Operating Fluids 310.1
- at https://be vo.mercedes-benz.com
- inthe Mercedes-Benz BeVo app
R at a qualified specialist workshop *
NO
TEOverheating at high outside tem‐
peratures If an inapp
ropriate coolant is used, the
engine cooling sy stem is not suf ficiently pro‐
te cted against overheating and cor rosion at
high outside temp eratures. #
Alw ays use coolant appr ovedby
Mercedes-Benz. Te
ch nical da ta349

#
Obser vethe instructions in the
Mercedes-Benz Specifications for Oper‐
ating Fluids 310.1. Ha
ve the coolant regularly replaced at a qualified
specialist workshop.
Proportion of antifreeze concentrate in the
engine cooling sy stem:
R A minimum of 50% (antifreeze pr otection
down toabout -37°C)
R A maximum of 55% (antifreeze pr otection
down to-45°C) Note
s on windscreen washer fluid Obser
vethe no tes on operating fluids
(/ page 348). &
WARNING Risk offire and injury from
windsc reen washer concentrate
Wi ndsc reen washer concentrate is highly
fl ammable. If it comes into con tact wi thhot
components, it may ignite. #
Make sure that windsc reen washer con‐
centra teis not spilled near tothefiller
opening. *
NO
TEDama getotheex terior lighting
due tounsuitable windsc reen washer
fl uid Uns
uitable windsc reen washer fluids may
damage the plastic sur face of theex terior
lighting. #
Only use windscreen washer fluids
which are also suitable for use on plas‐
tic sur faces, e.g. MB SummerFit or MB
Wi nterFit. *
NO
TEBlocked spr aynozzles caused by
mixing windscreen washer fluids #
Do not mix MB SummerFit and MB Win‐
te rFit with other windscreen washer flu‐
ids. Do not use distilled or de-ionised
water.Other‐
wise, thefill le vel sensor may be triggered er ro‐
neously.
Re commended windscreen washer fluid:
R abo vefreezing point: e.g. MB SummerFit
R below freezing point: e.g. MB WinterFit
Fo rth e cor rect mixing ratio, referto the informa‐
tion on the antif reeze conta iner.
Mix washer fluid with windsc reen washer fluid all
ye ar round. Ve
hicle data Ve
hicle dimensions The heights speci
fied may vary as a result of the
fo llowing factors:
R tyres
R load
R condition of the suspension
R optional equipment 350
Tech nical da ta