ESP MERCEDES-BENZ GLC 2021 Owners Manual

In
this Oper ator's Manual, youwill find thefo l‐
lo wing symbols : &
DANG ER Dan gerdue tonotob ser ving
th ewa rning notic es
Wa rning notic es draw your att entio nto haz‐
ar ds that ma yend angeryour healt hor life, or
th ehealt hor life of other s. #
Obser vethewa rning notic es. +
ENV
IRONM ENTALNOTEEnvironme ntal
da ma gedue tofailur eto obser veenvi‐
ro nment alno tes En
vironme ntal no tesinclude information on
en vironment allyresponsible behaviororenvi‐
ro nment ally responsible disposal. #
Obser veenvironmen talno tes. *
NO
TEDama getoproper tydue tofailur e
to obser venoteson mat erial damag e No
teson mat erial damag einf orm youof
ri sk swhic hma ylead toyour vehicle being
damag ed. #
Obser venoteson mat erial damag e. %
These symbols indicateuseful instructions
or fur ther information that coul dbe helpf ul
to you.
# Instru ction
(/ page)F urther information onato pic
Display Inf
ormation onthemultifunc tiondis‐
pla y/media display
4 Highestmenu leve l,whic his to be
select edinthemultimedia system
5 Releva nt subme nus,wh ich ar eto be
select edinthemultimedia system
*I ndicat esacau se Sym
bols 5

1
Steer ing wheel gearshif tpaddles →
159
2 Comb inationswit ch →
122
3 Instrument display →
235
4 DIRECT SELECT leve r →
157
5 Media display →
240
6 Climat eco ntro lsy stems →
136
7 PASSENGER AIRBAGind icat orlam ps →
48
8 Calls upMBU Xmult imed iasystem applica‐
tion s →
242
9 Haza rdwa rning light system →
123
A Glovebox →
105
B Stor ag ecom partmen t →
105
C Controller forvo lume andswitc hingsound
on/ off →
240
D Switches theMBUX multimedia system
on/ off →
240
E ActivePa rking Assist →
225
F ESP®
→
174 G
Touc hpad →
242
H ECO star t/ stop funct ion →
153
I Manual gearshif ting →
159
J Setstheve hicle leve l →
208
K DYNA MIC SELE CTswitc h →
156
L Start/ stop butt on →
142
M Control pan elforth eMBUX multimedia sys‐
te m →
236
N Adjus tsthesteer ing wheel electrically →
99
Switc hesthesteer ing wheel heateron/ off →
99
O Contr olpanel:
On- boar dcom puter →
236
Cr uise control →
181
Ac tiveDis tance AssistDIS TRONI C →
185
P Diagno stics con nection →
27
Q Opens thehood →
281 At
aglanc e– Coc kpit 7

1
L Distance warning →
421
2 00CC Powe rst eer ing →
414
3 003E003D Turn signal lights →
122
4 00B9 CheckEn gin e →
415
5 Electricpa rking brak e(red) →
418
0049 USAonly
0024 Canada only
6 Brak es (red) →
418
0027 USAonly
004D Canada only
7 ÿ Coolanttemp eratur e →
415
8 Coolan tte mp eratur edispla y →
235
9 00C6 Recup erati ve Brak eSy stem, USAonl y →
418
004D Brak es (yell ow ),Canada only →
418 A
0024 Electricpa rking brak e(yello w) →
418
B 0025 ABS →
421
C 0075 Restra int system →
413
D 00E9 Seatbel t →
413
E 0057 Highbeam →
122
F 0058 Lowbeam →
121
G 00B6 Reser vefuel withfuel filler flap locatio n
ind icat or →
415
H Fuelleve l →
235
I 0060 Parking lam ps →
121
J 005E Rear foglam p →
122
K 0077 Tire pressur emonit oring system →
424
L 00BB ESP®
OFF →
421
M 00E5 ESP®
→
421 At
aglanc e– Indicat orand warning lam ps(sta nda rd) 11

1
003E003D Turn signal lights →
122
2 005E Rear foglam p →
122
3 0057 Highbeam →
122
0058 Lowbeam →
121
0060 Parking lam ps →
121
4 ÿ Coolan tte mp eratur e →
415
5 Coolan tte mp eratur edispla y →
235
6 L Distance warning →
421
7 00E9 Seatbelt →
413
8 0077 Tire pressur emonit oring system →
424
9 Ù Powe rst eer ing →
414
A 0024 Electricpa rking brak e(yello w) →
418
B Electricpa rking brak e(red) →
418
0049 USAonly
0024 Canada only C
0075 Restra int system →
413
D Brak es (red) →
418
0027 USAonly
004D Canada only
E 00B6 Reser vefuel withfuel filler flap locatio n
ind icat or →
415
F Fuelleve l →
235
G 00C6 Recup erati ve Brak eSy stem, USAonl y →
418
004D Brak es (yell ow ),Canada only →
418
H 003D Electrica lma lfunctio n →
415
I 00B9 CheckEn gin e →
415
J 0025 ABS →
421
K 00BB ESP®
OFF →
421
00E5 ESP®
→
421 At
aglanc e– Indicat orand warning lam ps(widesc reen coc kpit) 13

no
tex pressl yappr ovedby thepar tyresponsible
fo rcom pliance could void theuser's author ityto
oper ateth eeq uipment. "
Canada :"This vehicle contains license-e xemp t
tr ans mitter( s)/r ece iver( s)that com plywit hInno ‐
va tio n,Scie nceand Econo micDe velopmen tCan‐
ada ’sRSS (s).Operatio nis subj ectto thefo llo w‐
ing twocon dition s:(1) These device sma yno t
cause interfere nce, and(2)The sedevice smu st
acc eptan yint erfere nce, including interfere nce
th at ma ycaus eunde sired oper ationof the
de vice. "
US A:"W ireless chargin gsy stem formobil ede vi‐
ces (mode l:WMI2 Wireless Mobile Interface):
th is de vice complies withPa rt18 oftheFCC
Ru les."
The name andaddr essofthepar tyresponsible
is:
peik eracus ticGmbH
Max-Planc k-St r.28-32
61 38 1Fr iedr ichsdor f
Ger man y Diagnos
ticsconnection
The diagno stics con nection isate ch nica lint er‐
fa ce intheve hicle. Itis used, forex am ple, within
th escope ofrepair andmaint enanc ewo rkor for
re adin gout vehicle databy aspec ialistwo rk‐
shop. Diagnos ticdevices should ther efor eonl y
be con nect edbyaqu alif ied spec ialistwo rkshop. &
WARNIN GRisk ofacci dent dueto con‐
necting device sto thediagnos ticscon‐
nect ion
If yo uco nn ect devic es tothediagnos tics
con nect ionoftheve hicle, thefunc tion of
ve hicle systems andoper ating safetyma ybe
im pair ed. #
Forsaf etyre ason s,we recomme ndthat
yo uon lyuse and conn ect produc ts
appr ovedby your aut hor izedMer cedes-
Ben zCen ter. &
WARNIN GRisk ofacci dent dueto
object sin thedr iver's foot we ll
Obj ectsin thedr iver's foot we llma yim pede
pedal trav el or bloc kadepr essed pedal.
This jeopar dizestheoper ating androad
saf etyof theve hicle. #
Stow allobj ect sin theve hicle secur ely
so that they canno tget intoth edr iver's
fo ot we ll. #
Alw aysins tallth efloor mats securely
and asprescr ibed inorder toensur e
th at ther eis alw ayssuf ficie ntroom for
th epedals. #
Donotuse loose floor mats anddonot
place floor mats ontopof one another. *
NO
TEBatt erydi sc ha rging from using
de vice sconne cted tothediagnos tics
con nect ion Using
devices atthediagnos ticsconnect ion
dr ains thebatt ery. #
Chec kth ech arge leve lof thebatt ery. Gene
ralno tes 27

81
9-99 4-3328 intheGatineau-Ot tawa area or
int ernat ionally; youma yalso gotothefo llo wing
we bsit esformor einf ormation:
R Eng lish:https://www .tc.gc.ca/recalls
R Frenc h:htt ps:/ /www .tc.gc .ca/ rappels Limit
edWa rranty
* NO
TEDama getotheve hicle arising
fr om violation ofthese oper ating instruc‐
tion s. Damag
eto theve hicle canarise from viola‐
tion ofthese oper ating instruction s.
This damag eis no tco veredeit her bythe
Mer cedes-Ben zim plied warrant yor by the
Ne w‑ orUsed- Vehicle Warrant y. #
Followtheins truction sin these oper at‐
ing instruction son proper operation of
yo ur vehicle aswellas on possible vehi‐
cle damag e. QR
code forre scue card
QR codes areatt ached inthefuel filler flap and
on theopposit eside ontheB-pillar .In theeve nt
of an acci dent, rescue services canusetheQR
code toquickl yfind theappr opriatere scue card
fo ryo ur vehicle. Thecurrent rescue cardcon‐
ta ins themos tim por tant informa tionab ou tyo ur
ve hicle inacom pact form ,e.g. thero utin gof the
electr iclines.
Fu rther information canbeobt ained athttps: //
www .mercedes-benz .de/qr-code. Data
storage Data
processi ngintheve hicl e Ele
ctroni cco ntr olunits
Electr oniccontr olunits areins talled inyour vehi‐
cle. Contr olunits process datawhic h,forex am‐
ple, they recei vefrom vehicle sensor s,ge ner ate
th emselv esorexch ang ebe tween themselv es.
Some control units arere qu ired forth esaf e
oper ation ofyour vehicle, some assistyo uwhen
dr ivin g,suc has driver assis tance systems, while
ot her senable comfortor infotainm entfunction s. The
follo wing prov ides youwit hge ner alinf orma ‐
tio nre ga rding datapr oces sing intheve hicle.
Ad dition alinf ormation rega rding exact lywh ich
da ta inyour vehicle arecollect ed,save dand
tra nsm itted tothird par ties and forwha tpur‐
pose, canbefound intheinf ormation direct ly
re lat ed tothefunc tionalch aract eristic sin qu es‐
tion intheir respectiv eoper ating instructions.
This information isalso available online and,
depen dingon theve hicle equipment, digitally.
Pe rsonal data
Ev eryve hicle isidentif iedbyauniq uevehicle
identif ication number .Depending onthecoun‐
tr y, this vehicle identif ication number canbe
used by,fo rex am ple, government alau thor ities
to determ ine theidentit yof theow ner .The reare
ot her possibili tiestouse dataco llec tedfrom the
ve hicle toident ifytheow ner ordriver ,su ch as
th elicense platenumber .
Ther efor e, dat age ner ated orproce ssedby con‐
tr ol uni tsma ybe attr ibut ab leto aper son or,
unde rcer tain con dition s,becom eatt ribut able to
a per son .De pen dingon whic hve hicle dataar e
av ailable, itma ybe poss ibletomak einf erences Gener
alno tes 31

about
,fo rex am ple, your drivin gbeha vior,yo ur
loc atio n,your routeor your use pattern s.
Leg alrequ irement sre ga rding thedisclos ure
of data
If leg allyre qu ired todo so, manuf acturersar e, in
individual cases,legallyoblig edtoprov ide gov‐
er nm ent alent ities ,upon requ estand tothe
ex tent requ ired, datast or ed bythemanuf ac‐
tur er.Fo rex am ple, this ma ybe thecase during
th einve stigation ofacr imin aloffense.
Go vernment alentities areth emselv es,inindivid‐
ual cases andwithin theapplicable legalframe‐
wo rk,aut hor ized toread out datafrom theve hi‐
cle. Inthecase ofan acciden t,inf ormation that
can help withan inve stigation can,th er efor e, be
ta ke nfrom theairbag control unit, forex am ple.
Oper ational data intheve hicl e
This isdat are ga rding theoper ation oftheve hi‐
cle, whic hha ve been processed bycontr oluni ts.
Thi sincl udes thefo llo wing data,forex am ple:
R Vehicle status informat ionsuchas thespeed,
longitudin alacceler ation,lateral accelera ‐
tion ,number ofwheel revo lution sor thefa s‐
te ned seatbe lts displ ay R
Ambi entcond itions, such astemp eratur e,
ra in sen sor ordis tance sens or
Ge ner ally,th euse ofthese datais temp orar y;
th ey will notbe stor ed beyond theper iod of
oper ation andwillonlybe processed within the
ve hicle itself. Controlunits oftencont ain da ta
memor iesforve hicle keys,fo rex am ple. Their
use permitsth ete mp orar yor per manent docu‐
ment ation oftech nica linf orma tionab ou tth e
ve hicle's operating stat e, com ponent loads,
main tenance requ iremen tsand tech nica leve nts
or mal func tions.
Dep endingontheve hicle equipment, thefo llo w‐
ing dataar estor ed:
R Oper ating status ofsystem com ponen ts,
suc has fill le ve ls, tirepr essur eor batt ery
st atus
R Malfun ction sor faults inim por tant system
com ponen ts,suc has lights orbrak es
R System react ionsin spec ialdrivin gsit ua‐
tio ns,suc has airbag deploymentor theint er‐
ve ntio nof stabilit ycon trol systems
R Information oneve nts lead ing tovehicle
damag e In
cer taincas es, itma ybe requ ired tostor edat a
th at wo uld have other wise been usedonlyte m‐
por arily. This maybe thecase ifth eve hicle has
de tected amal functi on,forex am ple.
If yo uuse services, suchas repair services and
maint enanc ewo rk,st or ed oper ational dataas
we llas theve hicle identif ication number canbe
re ad out and used. Theycan beread out by
ser vice networkem ployees, suchas workshops
and manuf acturersor third par ties ,suc has
br eakdo wnservice s.The same istrue inthe
case ofwa rrant yclaim sand qualit yassur ance
meas ures.
In gener al,th ere ad out isper form ed via the
leg allypr escr ibed portfo rth ediagnos ticscon‐
nect ionintheve hicle. Theoper ational datath at
ar ere ad out documen tte ch nica lst at es ofthe
ve hicle orofindividua lcom ponent sand assis tin
th ediagnosis ofmalfunct ions,compliance with
wa rrant yoblig ationsand qualit yim prov ement .
To that end ,th ese data,in par ticular information
about componen tloads, tech nica leve nts, mal‐
func tions and other faults maybe transm itted
alon gwit hth eve hicle identif ication number to
th emanuf acturer.Fu rther mor e,themanuf ac‐ 32
Gener alno tes

tur
erissu bje ctto product liability .Fo rth is rea‐
son themanuf actureralso uses operational data
fr om theve hicle, forex am ple, forre cal ls. The se
da ta can also be used toexamin eth ecus tom‐
er's warrant yand guar anteeclaim s.
Fa ult mem ories intheve hicle canberese tby a
ser vice outle tor atyour requ estas par tof repair
or maint enanc ewo rk.
Con venience andinfotainme ntfuncti ons
Yo ucan stor econ venie nce settings andindivid‐
ua lse ttings intheve hicle andchang eor rese t
th em atanytime.
Depen dingontheve hicle equipment, this
inc ludes thefo llo wing settings ,fo rex am ple:
R Seat andsteer ing wheel position s
R Suspension andclimat econ trol settings
R Individual settings, suchas interior lighting
Depen dingontheselect edequipment, youcan
im por tdata intove hicle infotainm entfunction s
yo urself . De
pen dingon theve hicle equipment, this
inc ludes thefo llo wing data,forex am ple:
R Mult imed iadat a,suc has music ,fi lms orpho‐
to sfo rpla yba ckinan integr ated multim edia
sy stem
R Address book datafo ruse inconnection with
an integr ated hands-fr eesystem oran inte‐
gr ated navig ation system
R Entere dna vig ation destinations
R Dat aabout theuse ofInt erne tser vices
These datafo rcon venie nce and infotainm ent
fun ction sma ybe save dlocally intheve hicle or
th ey ma ybe locat edon ade vice whichyo uha ve
connect edtotheve hicle, suchas asmar tphone,
USB flash drive or MP3 player.If yo uha ve
ent ered these datayo urself ,yo ucan deletethem
at anytime.
This datais tra nsmit tedfrom theve hicle tothird
par ties onlyat your requ est.This applies, inpar‐
ticular ,when youuse onlineser vices inacc ord‐
anc ewit hth ese ttings that youha ve select ed. Smar
tphone integratio n(e .g. Android Au toor
App leCar Play)
If yo ur vehicle isaccor dinglyeq uipped, youcan
co nn ect your smar tphon eor ano ther mobile end
de vice totheve hicle. Youcan then con trol them
by means ofthecon trol element sint egr ated in
th eve hicle. Imagesand audiofrom thesmar t‐
phone canbeoutput viathemultimedia system.
Cer tain inf ormatio nis simult aneousl ytransf er‐
re dto your smar tphon e.De pen dingon thetype
and integr ation, this inc ludes positiondata,the
da y/night modeandother gener alvehicle sta‐
tus es. Formor einf ormation pleaseconsult the
Oper ator's Manual oftheve hicle/inf otainm ent
sy stem.
This integr ation allowstheuse ofselect ed
smar tphon eapps, suchas navig ation ormusic
pla yerapp s.Ther eis no further interaction
be tween thesmar tphon eand theve hicle; inpar‐
ticular ,ve hicle datais no tdir ectl yaccessible.
The type ofadditional datapr ocessing isde ter‐
mined bythepr ov ider oftheapp being used.
Whic hse ttings youcan make,ifan y,depends on
th especif icapp andtheoper ating system of
yo ur smar tphon e. Gen
eral no tes 33

MBUX
multimedia system orMer cedes mecon‐
nect .
Fo radd itional information, pleasereferto the
"MB UXmult imed iasystem" sectionand/or the
Mer cedes meconn ectTerm sand Conditions. Ev
ent data recor der s US
Aonl y:
This vehicle iseq uipped withan event data
re cor der (EDR ).The mainpu rpose ofan EDRis
to recor d,incer tain crash ornear crash-lik esit‐
uation s,suc has an airbag deployment orhitt ing
a ro ad obs tacle ,da ta that will assis tin unde r‐
st andi nghowave hicle's systems perform ed.
The EDRis designed torecor dda ta relat ed to
ve hicle dynamics andsafetysy stems fora shor t
per iod oftime, typica lly30 seconds orless.
The EDR inthis vehicle isdesigned torecor d
su ch dat aas:
R Howvarious systems inyour vehicle were
oper ating
R Whe ther or notth edr iver and front
passeng erseat belts werebuc kled/f astened R
Howfar(if at all)th edr iver wa sdepr essing
th eaccelera torand/or brak epeda land
R Howfast theve hicle wastrav eling
This datacan help prov ide abe tter under stand‐
ing ofthecir cums tances inwh ich acci dents and
inju ries occur .NO TE: EDRdat ais recor ded by
yo ur vehicle onlyif anon- trivial crash situation
occur s;no dat ais recor ded bytheED Runder
nor mal driving conditions andnoper sonal data
(e.g. name, gende r,ag eand acciden tloc atio n)is
re cor ded .Ho wever,ot her parties, suchas law
enf orcement ,could combine EDRdatawit hth e
typ eof personall yidentifying dataro utin ely
acq uired dur ing acrash inve stigation .
To read dat are cor ded byan EDR,spec ialequip‐
men tis requ ired, and access totheve hicle or
th eED Ris needed. Inaddition totheve hicle
manuf acturer,ot her parties that have thespecial
eq uipment, suchas law enf orcemen t,can read
th einf ormation byacc essi ngtheve hicle orthe
EDR.
EDR data ma ybe used incivil andcrimina lmat‐
te rs as ato ol inaccident recons tructi on,acci ‐
dent claims and vehicle safety. Since theCr ash Dat
aRe trie va l(CDR) tool that isused toextract
da ta from theED Ris comm erciall yav ailable,
Mer cedes-Ben zUS A,LLC("MBUS A")expressl y
disclaims anyand allliability arising from the
ex tracti onofthis inf ormatio nby unaut horized
Mer cedes-Ben zper son nel.
MB USAwill notshar eED Rdat awit hot her swit h‐
out thecon sent oftheve hicle owner or,if th e
ve hicle isleased, without thecon sent oftheles‐
see. Excep tion sto this repr esent ation include
re sponses tosubpoenas bylaw enf orcem ent;by
fe der al,stat eor loc algo vernment ;in connection
wit hor arising outoflitig ation invo lvin g MBUS A
or its subsidia ries and affiliat es; or,as requ ired
by law.
Wa rning: TheEDRis acom pone ntofthe
Re stra int System Module. Tamp ering with,alt er‐
ing, modifying orremo ving theED Rcom ponen t
ma yre sult inamalfunction oftheRe stra int Sys‐
te m Modu leand other systems.
St atelaws orregulations rega rding EDRs that
con flict withfe der alregulation arepr e-em pted.
This means that intheeve ntofsuch conf lict, the
fe der alregulation governs. As ofDecember Gener
alno tes 35

20
16 ,17 stat es have enact edlaws relatin gto
EDRs . Co
pyright Fr
ee and open sourcesof tware In
fo rm atio non lice nsefo rfr ee and open-sou rce
sof twareused inyour vehicle canbefound on
th edat acar rier inyour vehicle document wallet
and withupdat eson thefo llo wing websit e:
htt ps:/ /www .mercedes- benz.com/open source Re
gis tere dtrademar ks R
Bluetoo th®
is are gis tere dtra demar kof Blue‐
to othSIG, Inc.
R DTS™ isare gis tere dtra demar kof DT S,Inc.
R Dolb y®
and MLP ™arere gis tere dtrademar ks
of DOLB YLabor ator ies.
R ESP ®
and PRE-S AFE®
arere gis tere dtra de‐
mar ksofDaimler AG.
R HomeL ink®
is are gis tere dtra demar kof Gen‐
te xCo rporation. R
iPod ®
and iTune s®
arere gis tere dtrademar ks
of Apple Inc.
R Burmes ter®
is are gis tere dtra demar kof
Bur mes terAu diosy steme GmbH.
R Micr osoft®
and Windo wsMedia ®
arere gis‐
te re dtrademar ksofMicr osoftCor poration.
R SIRIUS ®
is are gis tere dtra demar kof Sir ius
XM Radio Inc.
R HD Radio™ isare gis tere dtrademar kof iBiq‐
uity Digit alCor poration.
R Graceno te®
is are gis tere dtra demar kof
Gr aceno te,Inc .
R ZAGA TSur vey®
and relat ed brands arere gis‐
te re dtrademar ksofZag atSur vey, LL C. 36
Gener alno tes