200 Mercury Mountaineer 2000 Owner's Manuals

Refer toCleaning and maintaining the safety beltsin the
Maintenance and caresection.
AIR BAG SUPPLEMENTAL RESTRAINT SYSTEM (SRS)
Your vehicle is equipped with a crash sensing and diagnostic module
which records information about the air bag and sensor systems. In the
event of a collision this module may save information related to the
collision including information about the air bag system and impact
severity. This information will assist Ford in the servicing of your vehicle
and may help Ford better understand real world collisions and further
improve the safety of future vehicles.
Important supplemental restraint system (SRS) precautions
The supplemental restraint system
is designed to work with the safety
belt to help protect the driver and
right front passenger from certain
upper body injuries.
Air bags DO NOT inflate slowly or
gently and the risk of injury from a
deploying air bag is greatest close to
the trim covering the air bag
module.
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Seating and safety restraints
126

GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford offers a
complimentary roadside assistance program. This program is separate
from the New Vehicle Limited Warranty. The service is available:
²24±hours, seven days a week
²for the Basic warranty period (Canada) or New Vehicle Limited
Warranty period (U.S.) of three years or 60,000 km (36,000 miles),
whichever comes first on Ford and Mercury vehicles, and four years or
80,000 km (50,000 miles) on Lincoln vehicles
Roadside assistance will cover:
²changing a flat tire
²jump-starts
²lock-out assistance
²fuel delivery
²towing to the nearest Ford of Canada or Ford Motor Company
dealership, or towing to your selling dealership if within 56 km (35
miles). Even non-warranty related tows, like accidents or getting stuck
in the mud or snow, are covered (some exclusions apply, such as
impound towing or repossession).
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, it is found in
the Roadside Assistance book in the glove compartment.
To receive roadside assistance in the United States for Ford or Mercury
vehicles, call 1-800-241-3673 or if you own a Lincoln vehicle, call
1±800±521±4140. In Canada call 1±800±665±2006.
Should you need to arrange roadside assistance for yourself, Ford will
reimburse a reasonable amount. To obtain information about
reimbursement, call 1-800-241-3673 in the United States for Ford or
Mercury vehicles; or if you own a Lincoln vehicle, call 1±800±521±4140.
Call 1±800±665±2006 in Canada.
Roadside emergencies
171

WINDSHIELD WASHER FLUID
Checking and adding washer fluid
Check the washer fluid whenever
you stop for fuel. The reservoir is
highlighted with a
symbol.
If the level is low, add enough fluid
to fill the reservoir. In very cold
weather, do not fill the reservoir all
the way.
Only use a washer fluid that meets Ford specifications. Refer to
Lubricant specificationsin theCapacities and specificationschapter.
State or local regulations on volatile organic compounds may restrict the
use of methanol, a common windshield washer antifreeze additive.
Washer fluids containing non-methanol antifreeze agents should be used
only if they provide cold weather protection without damaging the
vehicle's paint finish, wiper blades or washer system.
Do not put washer fluid in the engine coolant reservoir. Washer
fluid placed in the cooling system may harm engine and cooling
system components.
Checking and adding washer fluid for the liftgate
Washer fluid for the liftgate is supplied by the same reservoir as the
windshield.
ENGINE COOLANT
Checking engine coolant
Your engine's cooling system has been factory-filled with a 50/50 mixture
of distilled water and Ford Premium Engine Coolant E2FZ-19549-AA (in
Canada, Motorcraft CXC-10), or an equivalent premium engine coolant
that meets Ford specification ESE-M97B44-A.
RADIATOR
COOLANT
ONLY
WASHERFLUIDONLY
Maintenance and care
200

INFORMATION ABOUT UNIFORM TIRE QUALITY GRADING
New vehicles are fitted with tires
that have a rating on them called
Tire Quality Grades. The Quality
grades can be found where
applicable on the tire sidewall
between tread shoulder and
maximum section width. For
example:
²Treadwear 200 Traction AA Temperature A
These Tire Quality Grades are determined by standards that the United
States Department of Transportation has set.
Tire Quality Grades apply to new pneumatic tires for use on passenger
cars. They do not apply to deep tread, winter-type snow tires,
space-saver or temporary use spare tires, tires with nominal rim
diameters of 10 to 12 inches or limited production tires as defined in
Title 49 Code of Federal Regulations Part 575.104(c)(2).
U.S. Department of Transportation-Tire quality grades:The U.S.
Department of Transportation requires Ford to give you the following
information about tire grades exactly as the government has written it.
Treadwear
The treadwear grade is a comparative rating based on the wear rate of
the tire when tested under controlled conditions on a specified
government test course. For example, a tire graded 150 would wear one
and one-half (1 1/2) times as well on the government course as a tire
graded 100. The relative performance of tires depends upon the actual
conditions of their use, however, and may depart significantly from the
norm due to variations in driving habits, service practices, and
differences in road characteristics and climate.
Traction AA A B C
The traction grades, from highest to lowest are AA, A, B, and C. Those
grades represent the tire's ability to stop on wet pavement as measured
under controlled conditions on specified government test surfaces of
asphalt and concrete. A tire marked C may have poor traction
performance.
Maintenance and care
213

If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing dealership.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager or Service Manager at the dealership.
3. If the inquiry or concern cannot be resolved at the dealership level,
please contact the Ford Customer Assistance Center.
Ford Motor Company and Ford of Canada dealerships also carry quality
parts and accessories, providing you with equipment reliability.
Away from home
If you own a Ford or Mercury vehicle and are away from home when
your vehicle needs service, or if you need more help than the dealership
could provide, after following the steps described above, contact the
Ford Customer Assistance Center to find an authorized dealership to
help you. In the United States:
Ford Motor Company
Customer Assistance Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
In Canada:
Customer Assistance Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
Customer assistance
246

If you own a Lincoln vehicle and are away from home when your vehicle
needs service, or if you need more help than the dealership could
provide, after following the steps described above, contact the Ford
Customer Assistance Center to find an authorized dealership to help you.
In the United States:
Ford Motor Company
Customer Assistance Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
In Canada:
Customer Assistance Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
In order to help you service your Ford or Lincoln Mercury vehicle, please
have the following information available when contacting a Customer
Assistance Center:
²Your telephone number (home and business)
²The name of the dealer and the city where the dealership is located
²The year and make of your vehicle
²The date of vehicle purchase
²The current odometer reading
²The vehicle identification number (VIN)
If you still have a complaint involving a warranty dispute, you may wish
to contact the Dispute Settlement Board (U.S.) or the
Mediation/Arbitration Program (Canada).
In some states (in the U.S.) you must directly notify Ford in writing
before pursuing remedies under your state's warranty laws. Ford is also
allowed a final repair attempt in some states.
In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
Customer assistance
247

Air bag supplemental
restraint system .................126,130
and child safety seats ............128
description .......................126,130
disposal ....................................133
driver air bag ...................128,131
indicator light ...............9,130,132
operation ..........................128,131
passenger air bag ............128,131
side air bag ..............................130
Air cleaner filter .......................237
Air conditioning ..........................22
automatic temperature
control system ..........................25
rear seat controls .....................31
Air suspension ...........................147
description ..............................147
warning light .............................12
All Wheel Drive (AWD),
driving off road .........................159
Ambulance packages ....................3
Antifreeze
(see Engine coolant) ................200
Anti-lock brake system
(see Brakes) .......................144,145
Anti-theft system
warning light .............................11
Armrests ......................................99
Audio system (see Radio) .........35
Automatic transmission
driving an automatic
overdrive ..........................149,152
fluid, adding ............................206
fluid, checking ........................206
fluid, refill capacities ..............237
fluid, specification ..................242
Auxiliary power point .................98
Axle
lubricant specifications ...240,242
refill capacities ........................237
traction lok ..............................162
Battery .......................................210acid, treating emergencies .....210
charging system
warning light .............................11
jumping a disabled battery ....185
maintenance-free ....................210
replacement, specifications ...237
servicing ..................................210
voltage gauge ............................16
Belt minder ...............................122
Brakes ........................................144
anti-lock ............................144,145
anti-lock brake system
(ABS) warning light ..........10,145
brake warning light ..................10
fluid, checking and adding ....199
fluid, refill capacities ..............237
fluid, specifications ..........240,242
lubricant specifications ...240,242
parking ....................................145
shift interlock ..........................148
Break-in period .............................3
Capacities for refilling fluids ....237
Cargo area shade ......................100
Cargo cover ...............................100
CD changer .................................71
Certification Label ....................244
Child safety restraints ..............134
child safety belts ....................134
Child safety seats ......................135
in front seat ............................136
in rear seat ..............................136
tether anchorage hardware ...139
Cleaning your vehicle ...............231
engine compartment ..............232
exterior .............................232,234
exterior lamps .........................234
instrument panel ....................235
instrument panel lens ............235
interior ..............................234,235
mirrors .....................................236
plastic parts ............................234
safety belts ..............................235
Index
258

washing ....................................231
waxing .....................................232
wheels ......................................233
windows ..................................236
wiper blades ............................234
woodtone trim ........................236
Climate control (see Air
conditioning or Heating) ............22
Clock ..................................41,51,64
Compass, electronic ....................86
calibration .................................88
set zone adjustment .................87
Console ........................................97
overhead ...............................83,84
rear ............................................98
Controls
power seat ...............................113
steering column ........................82
Coolant
checking and adding ..............200
refill capacities .................204,237
specifications ...................240,242
Cruise control
(see Speed control) ....................77
Customer Assistance ................171
Ford accessories
for your vehicle ......................252
Ford Extended
Service Plan ............................245
Getting assistance outside
the U.S. and Canada ..............251
Getting roadside assistance ...171
Getting the
service you need ....................245
Ordering additional
owner's literature ...................256
The Dispute
Settlement Board ...................248
Utilizing the Mediation/
Arbitration Program ...............251
Daytime running lamps
(see Lamps) ................................21Defrost
rear window ..............................33
Dipstick
automatic
transmission fluid ...................206
engine oil .................................195
Doors
door ajar warning .....................12
lubricant specifications ..........240
Driveline universal joint
and slip yoke .............................209
Driving under special
conditions ...........................158,161
mud .....................157,158,160,161
sand ..................................158,160
snow and ice ......157,159,160,162
through water ...........158,161,165
Emergencies, roadside
jump-starting ..........................185
Emission control system ..........224
Engine ........................................242
check engine/service engine
soon light ....................................8
cleaning ...................................232
coolant .....................................200
idle speed control ...................210
lubrication
specifications ...................240,242
refill capacities ........................237
service points ...................194,195
starting after a collision .........172
Engine block heater .................142
Engine oil ..................................195
checking and adding ..............195
dipstick ....................................195
filter, specifications .........198,237
recommendations ...................198
refill capacities ........................237
specifications ...................240,242
Exhaust fumes ..........................143
Floor mats ...................................99
Fluid capacities .........................237
Index
259

Relays ........................................174
Remote entry system ........101,102
illuminated entry ....................105
locking/unlocking doors .........102
panic alarm .............................102
replacement/additional
transmitters .............................104
replacing the batteries ...........104
Reverse sensing system .............33
Roof rack ...................................170
Safety belts (see Safety
restraints) ......................13,116,117
118,119,120,121
Safety defects, reporting ..........257
Safety restraints .................116,117
118,119,120,121
belt minder .............................122
cleaning the
safety belts .......................125,235
extension assembly ................121
for adults ............117,118,119,120
for children ......................133,134
warning light
and chime ...............10,13,121,122
Safety seats for children ..........135
Seat belts
(see Safety restraints) .............116
Seats ..........................................112
child safety seats ....................135
cleaning ............................234,236
memory seat ...........................103
SecuriLock passive
anti-theft system ................109,110
Servicing your vehicle ..............192
Snowplowing .................................3
Spark plugs,
specifications ......................237,242
Special notice ................................3
ambulance conversions ..............3
utility-type vehicles ....................3
Specification chart,
lubricants ............................240,242Speed control ..............................77
Speedometer ...............................14
Starting your vehicle .........140,142
jump starting ..........................185
Steering wheel
controls ......................................82
tilting .........................................81
Tachometer .................................15
Tilt steering wheel ......................81
Tires .............................180,213,214
changing ....................180,181,182
checking the pressure ............214
replacing ..................................215
rotating ....................................214
snow tires and chains ............216
tire grades ...............................214
treadwear ................................213
Towing ................................165,214
recreational towing .................170
trailer towing ..........................165
wrecker ....................................191
Traction-lok rear axle ...............162
Transfer case
fluid checking .........................209
Transmission .............................148
fluid, checking and adding
(automatic) .............................206
fluid, refill capacities ..............237
lubricant specifications ...240,242
Trip odometer .............................15
Turn signal .............................10,76
Vehicle dimensions ...................242
Vehicle Identification Number
(VIN) ..........................................244
Vehicle loading ..........................162
Ventilating your vehicle ...........143
Warning chimes ...........................13
Warning lights (see Lights) .........8
Washer fluid ..............................200
Water, Driving through .............165
Windows
power .........................................94
Index
262

rear wiper/washer .....................82
Windshield washer fluid and
wipers ..........................................82
checking and adding fluid .....200
checking and cleaning ............212liftgate reservoir .....................200
operation ...................................81
replacing wiper blades ...........212
Wrecker towing .........................191
Index
263