service NISSAN QASHQAI 2013 Owners Manual

Downloaded from www.Manualslib.com manuals search engine Foreword
Welcome to the growing family of new NISSAN owners. This vehicle has been delivered to you with confidence. It has been produced using the latest techniques
and strict quality control.
This manual was prepared to help you understand the operation and maintenance of your vehicle so that you may enjoy many kilometres (miles) of driving pleasure.
Please read through this manual before operating your vehicle.
A separate Warranty Information & Maintenance Booklet explains in detail the warranty coverage that applies to your vehicle.
Your NISSAN dealer knows your vehicle best. When you require any service or have any questions, your NISSAN dealer will be glad to assist you with the extensive
resources available for you.
IMPORTANT SAFETY INFORMATION
REMINDERS FOR SAFETY!
Follow these important driving rules to help ensure a safe and complete trip for
you and your passengers!
NEVER drive under the influence of alcohol or drugs.
ALWAYS observe posted speed limits and never drive too fast for condi-
tions.
ALWAYS use your seat belts and appropriate child restraint systems.
Preteen children should be seated in the rear seat.
ALWAYS provide information about the proper use of vehicle safety fea-
tures to all occupants of the vehicle.
ALWAYS review this Owner’s Manual for important safety information.
WHEN READING THE MANUAL
This manual includes information for all options available on this model. There-
fore, you may find some information that does not apply to your vehicle.
All information, specifications and illustrations in this manual are those in effect
at the time of printing. NISSAN reserves the right to change specifications or
designs at any time without notice and without obligation.
MODIFICATION OF YOUR VEHICLE
This vehicle should not be modified. Modifications could affect its performance,
safety or durability, and may even violate governmental regulations. In addition,
damage or performance problems resulting from modifications may not be cov-
ered under NISSAN warranties.
READ FIRST — THEN DRIVE SAFELY
Before driving your vehicle, read this Owner’s Manual carefully. This will ensure
familiarity with controls and maintenance requirements, assisting you in the safe
operation of your vehicle.
Throughout this manual the following symbols and words are used:
WARNING
Indicates the presence of a hazard that could cause death or serious per-
sonal injury. To avoid or reduce the risk, the procedures described must be
followed precisely.
CAUTION
Indicates the presence of a hazard that could cause minor or moderate per-
sonal injury, or damage to your vehicle. To avoid or reduce the risk, the pro-
cedures described must be followed carefully.
NOTE
Indicates additional helpful information.

Downloaded from www.Manualslib.com manuals search engine WARNING
The pre-tensioner seat belt cannot be reused
after activation. It must be replaced together
with the retractor as a unit.
If the vehicle is involved in a frontal collision
but the pre-tensioner is not activated, be sure
to have the pre-tensioner system checked
and, if necessary, replaced by a NISSAN
dealer or qualified workshop.
No unauthorised changes should be made to
any components or wiring of the pre-tensioner
seat belt system. This is to prevent accidental
activation of the pre-tensioner seat belt or
damage to the pre-tensioner seat belt opera-
tion. Tampering with the pre-tensioner seat
belt system may result in serious personal in-
jury.
Work on and around the pre-tensioner system
should be done by an authorised NISSAN
dealer or qualified workshop. Installation of
electrical equipment should also be done by a
NISSAN dealer or qualified workshop. Unau-
thorised electrical test equipment and prob-
ing devices should not be used on the pre-
tensioner seat belt system.
If you need to dispose of the pre-tensioner or
scrap the vehicle, contact a NISSAN dealer or
qualified workshop. Correct pre-tensioner
disposal procedures are set forth in the ap-propriate NISSAN Service Manual. Incorrect
disposal procedures could cause personal in-
jury.
The front seat pre-tensioner seat belt system is acti-
vated in conjunction with the front air bag system. It
helps tighten the seat belt when the vehicle is in-
volved in certain types of collisions by restraining
the seat occupants via the seat belt retractor.
The pre-tensioner is encased with the seat belt’s
retractor. These seat belts are used in the same way
as conventional seat belts.
Additionally, the driver’s side pre-tensioner seat belt
system is also equipped with a lap pre-tensioner.
Both the retractor pre-tensioner and lap pre-ten-
sioner provide significant protection against injury in
an accident and increase the safety performance of
your vehicle.
When the pre-tensioner seat belt system activates,
smoke is released and a loud noise may be heard.
The smoke is harmless, but care should be taken
not to inhale it as it may cause irritation and choking.
When the ignition switch is in the ON or START
position, the Supplemental Restraint System (SRS)
air bag warning light will illuminate. The SRS air bag
warning light will turn off after approximately 7 sec-
onds if the system is operational. If any of the follow-
ing conditions occur, the air bag and/or pre-ten-
sioner seat belt need servicing and your vehicle must
be taken to the nearest NISSAN dealer or qualified
workshop.
The air bag warning light remains on after ap-
proximately 7 seconds.
The air bag warning light flashes intermittently.
The air bag warning light does not come on at
all.
Unless checked and repaired, the Supplemental Re-
straint System (SRS) and/or pre-tensioner seat belt
may not function properly. It must be checked and
repaired.
When selling your vehicle, we request that you in-
form the buyer about the pre-tensioner seat belt sys-
tem and guide the buyer to the appropriate sections
in this Owner’s Manual.
PRE-TENSIONER SEAT BELT
SYSTEM
1-12Safety — seats, seat belts and supplemental restraint system

Downloaded from www.Manualslib.com manuals search engine AIR BAG WARNING LABELS
Warning labels about the air bag system are placed
in the vehicle. Warning labels are for your safety and
the safety of your passengers; do not remove them.
Child restraint on front passenger seat
NISSAN recommends that infants or small children
be seated in a child restraint system on the rear seat
if available. According to accident statistics, chil-
dren are safer when properly restrained in the rear
seat rather than in the front seat.
Front passenger air bag:
Your vehicle is equipped with a front passenger air
bag, you will find an air bag warning label attached
to the passenger side of the instrument panel as
shown in the previous illustration.
This label warns:
“Extreme Hazard! Do not use a rearward facing
child restraint on a seat protected by an air bag
in front of it!”
This label warns NOT to fit a rearward facing child
restraint on the front passenger seat without first
deactivating the front passenger air bag.
For instructions on deactivating the front passenger
air bag see “Front passenger air bag deactivation
system” later in this section.
When installing child restraints in your vehicle, al-
ways carefully observe the manufacturer’s instruc-
tions.For more details on the installation of child restraints,
see also “Child restraints” later in this section.
Side air bags:
Your vehicle is equipped with side air bags. You will
find a side air bag warning label attached to the
vehicle’s interior as shown in the previous illustra-
tion.
This label warns you not to let infants or small chil-
dren sit on the front passenger seat as the air bag
may cause serious injury in case of deployment dur-
ing a collision.
AIR BAG WARNING LIGHT
The Supplemental Restraint System (SRS) air bag
warning light, displayingin the instrument
panel, monitors the circuits of the front air bag sys-
tem, the side and curtain air bag systems and the
pre-tensioner seat belt system. The circuits moni-
tored by the SRS air bag warning light are: all sen-
sors, air bag modules and all related wiring, and the
pre-tensioner seat belt. After turning the ignition switch to the ON or
START position, the supplemental air bag warn-
ing light illuminates. The air bag warning light will
turn off after approximately 7 seconds if the sys-
tem is operational.
Take your vehicle to the nearest NISSAN dealer or
qualified workshop to have the air bag systems and
pre-tensioner seat belt serviced if the SRS air bag
warning light:
Remains on after approximately 7 seconds
Flashes intermittently
Does not come on at all
Under these conditions, the front air bags, side and
curtain air bags and/or pre-tensioner seat belt will
not operate properly. They must be checked and
repaired.
Repair and replacement procedure
The front air bags, side air bags, curtain air bags,
and pre-tensioner seat belt system are designed to
activate on a one-time-only basis. As a reminder,
unless it is damaged, the air bag warning light will
remain illuminated after inflation has occurred. Re-
pair and replacement of the air bag system should
be done only by a NISSAN dealer or qualified work-
shop.
When maintenance work is required on the vehicle,
the air bag systems, related parts and pre-tensioner
seat belt should be pointed out to the person con-
NPA993
1-16Safety — seats, seat belts and supplemental restraint system

Downloaded from www.Manualslib.com manuals search engine ducting the maintenance. The ignition switch should
always be in the LOCK position when working un-
der the bonnet or inside the vehicle.
WARNING
Once the air bag has inflated or the pre-ten-
sioner seat belt has been activated, the air
bag module and pre-tensioner seat belt will
not function again and must be replaced. The
air bag module should be replaced by a
NISSAN dealer or qualified workshop. The air
bag module cannot be repaired.
All air bag systems should be inspected by a
NISSAN dealer or qualified workshop if there
is any damage to the front end portion of the
vehicle.
When selling your vehicle, we request that you
inform the buyer about the air bag system and
guide the buyer to the appropriate sections in
this Owner’s Manual.
If you need to dispose of an air bag or scrap
the vehicle, contact a NISSAN dealer or quali-
fied workshop. Correct air bag disposal pro-
cedures are set forth in the appropriate
NISSAN Service Manual. Incorrect disposal
procedures could cause personal injury.
FRONT PASSENGER AIR BAG
INDICATOR LIGHT
WARNING
Since your vehicle is equipped with a front
passenger air bag, it is not permitted to install
a rearward facing child restraint on the front
passenger seat unless the front passenger air
bag has been deactivated first.
Do not fit a rearward facing child seat on the
front passenger seat if the air bag activation/
deactivation system is malfunctioning. Your
vehicle must immediately be taken to a
NISSAN dealer or qualified workshop in such
a situation.
The front passenger air bag indicator light
,
located in the combination meter, illuminates for ap-
proximately 7 seconds and then goes off. This
means the system is operational.
The front passenger air bag indicator light warns of front passenger air bag status. If the front passen-
ger air bag has been deactivated, the light comes on
and stays on as long as the front passenger air bag
switch remains in the OFF position.
jA
Intelligent Key equipped models
jB Integrated keyfob equipped models
Front passenger air bag deactivation
system
To fit a rear facing child restraint on the front pas-
senger seat, you must deactivate the front passen-
ger seat air bag system:
1. With the ignition switch in the LOCK position
and the engine off, open the front passenger
door.
2. Insert the ignition key/emergency key (Intelligent Key equipped models see “Emergency/mechani-
NPA1043
NPA823Z
Safety — seats, seat belts and supplemental restraint system1-17

Downloaded from www.Manualslib.com manuals search engine If the light comes on while the engine is running, it
may indicate that the anti-lock portion of the braking
system is not functioning properly. Have the system
checked by a NISSAN dealer or qualified workshop.
Brake warning light
This light functions for both the handbrake and the
footbrake systems.
Handbrake indicator:
The light comes on when the handbrake is applied.
Low brake fluid warning:
The light warns of a low brake fluid level. If the light
comes on while the engine is running with the hand-
brake not applied, stop the vehicle and perform the
following procedure:
1. Check the brake fluid level. Add brake fluid asnecessary. See “Brake and clutch fluid” in the
“8. Maintenance and do-it-yourself” section.
WARNING
If the level is below the MIN (minimum) mark
on the brake fluid reservoir, do not drive until
the brake system has been checked at a
NISSAN dealer or qualified workshop.
2. If the brake fluid level is correct: Have the warning system checked by a NISSAN
dealer or qualified workshop.
WARNING
Driving your vehicle could be dangerous. Have
it towed to the nearest NISSAN dealer or quali-
fied workshop.
Depressing the brake pedal with the engine
stopped could increase your stopping dis-
tance and require greater pedal travel dis-
tance and effort.
Charge warning light
If the light comes on while the engine is running, it
may indicate that the charging system is not func-
tioning properly. Turn the engine off and check the
alternator belt. If the belt is loose, broken, missing
or if the light remains on, see a NISSAN dealer or
qualified workshop immediately.
CAUTION
Do not continue driving if the alternator belt is
loose, broken or missing.
Diesel Particulate Filter (DPF)
warning light (where fitted)
WARNING
Be careful not to burn yourself with exhaust
gases.
Do not park the vehicle over flammable mate-
rials such as dry grass, waste paper or rags,
as they may burn easily.
If the vehicle continues to be driven at a low
speed with the DPF warning light illuminated,
the fail-safe will limit engine revolutions and/
or torque. In this case, the engine oil must be
replaced and the process of burning accumu-
lated particulate matter must be carried out
by a NISSAN dealer or qualified workshop.
Service regeneration is a maintenance item
and is not covered by the NISSAN warranty.
Use engine oil for DPF equipped models. For
details, see “Capacities and recommended
fuel/lubricants” in the “9. Technical
information” section.
CAUTION
The DPF becomes extremely hot after burning
particulate matter.
M9R engine only:
When the ignition switch is turned to the ON posi-
tion, the Diesel Particulate Filter (DPF) warning light
illuminates for a few seconds and then goes out.
This indicates that the system is operational.
All diesel engines:
NISSAN GREEN PROGRAM
Some diesel engine models are fitted with a Diesel
Particulate Filter (DPF), which is a device that re-
moves carbon (soot) from the exhaust gas. To oper-
ate effectively, the DPF system must routinely con-
duct a cleaning operation, called regeneration, that
2-4Instruments and controls

Downloaded from www.Manualslib.com manuals search engine burns-off the accumulated carbon. This regenera-
tion process is normally automatic and not visible to
the driver.
Regeneration restrictions:
Driving conditions such as frequent short journeys
or stop/start driving can result in excessive build up
of carbon in the filter. When this happens the DPF
warning light will illuminate (and a message will ap-
pear in the vehicle information display, see “Vehicle
information display” later in this section) to inform
you that the vehicle must be driven in a particular
manner to begin regeneration.
When the DPF warning light is illuminated, provided
that legal and safety conditions allow, the vehicle
should be driven at a speed of over 60 km/h (37.5
MPH) until the DPF warning light turns off. This pro-
cess can take up to 30 minutes to complete.
If regeneration fails:
Failure to react to the DPF warning light may lead to
saturation of the DPF system. If this happens the
Malfunction Indicator (MI)
will illuminate indi-
cating that a Service Regeneration by a NISSAN
dealer or qualified workshop is required. The engine
speed may also be limited to 3,000 rpm to protect
the DPF system.
NOTE
Contact a NISSAN dealer or qualified workshop
to perform a forced regeneration.
Electronic Power Assisted
Steering (EPAS) warning light
When the ignition switch is turned to the ON posi-
tion, the EPAS warning light illuminates. This means
the system is operational.
If the warning light remains illuminated after the en-
gine has been started, there will be no power steer-
ing assistance: the vehicle may be driven using the
mechanical steering system although it is not rec-
ommended as the effort required to turn the steer-
ing wheel will be significantly increased compared
to normal operation.
WARNING
If the EPAS warning light illuminates while
driving, stop as soon as safely possible.
In certain circumstances, factors external to
the EPAS system may contribute to the illumi-
nation of the warning light. If the warning light
illuminates, stop the vehicle as soon as safely
possible if driving, turn the ignition switch to
the “OFF” position for approximately 20 sec-
onds and then turn the ignition switch to the
ON position again. If the light remains illumi-
nated, we recommend that you contact a
NISSAN dealer or qualified workshop.
See “Power steering system” in the “5. Starting and
driving” section for further details on the EPAS sys-
tem.
Engine oil pressure warning light
This light warns of low engine oil pressure. If the
light flickers or comes on during normal driving, or
stays on once the engine is started, pull off the road
at a safe area, stop the engine immediatelyand call
a NISSAN dealer or qualified workshop.
CAUTION
Running the engine with the engine oil pressure
warning light on could cause serious damage to
the engine.
NOTE
The [Оil lеvеll оw] message indication is dis-
played for 5 seconds after the ignition switch has
been turned to the ON position. See “Vehicle in-
formation display” later in this section.
Front passenger air bag
deactivated (OFF) warning light
When the ignition switch is turned to the ON posi-
tion the front passenger air bag deactivated (OFF)
warning light
, located in the combination
meter, illuminates for approximately 7 seconds and
then goes off. This means the system is operational.
The light warns of front passenger air bag status. If
the front passenger air bag has been deactivated,
the light comes on and stays on as long as the front
passenger air bag switch remains in the OFF posi-
tion.
Instruments and controls2-5

Downloaded from www.Manualslib.com manuals search engine However reset is possible (only after the oil was
changed) using the [Service] menu item in the
[Settings] menu. See “[Maintenance]” later in this
section
Have the vehicle inspected by a NISSAN dealer
or qualified workshop if these conditions occur.
j20Distance to maintenance alert
(where fitted)
This alert reminds when maintenance is due in the
shown distance. The alert is shown for 10 seconds
at ignition ON, when the distance to the next main-
tenance interval is below 5000 km (3100 Miles).
The message is shown until the steering wheel
switch
ji (where fitted) is pressed.
NOTE
Visit a NISSAN dealer or qualified workshop
before the maintenance due alertj19reaches
0 km (miles) to perform maintenance (oil
change).
The maintenance interval will reduce faster
with certain types of driving, especially at low
speeds in urban conditions.
j21Tyre change alert
You can set a distance for changing tyres. See
“[Maintenance]” later in this section
j22Maintenance alert
You can set a distance for a non specific mainte-
nance item. See “[Maintenance]” later in this sec-
tion
j23Low temperature warning
If, during driving, the temperature falls below 4ºC
this alert will appear to indicate low outside air tem-
perature. You can switch the low temperature warn-
ing [On] or [Off]. See “[Units]” later in this section
CAUTION
Even if the alert is not on, there is no guarantee
that the road is free of hazards caused by in-
clement weather.
NOTE
The outside air temperature sensor is located at
the front of the vehicle. At low speeds the sensor
can be affected by engine heat, heat reflected
from the road surface and exhaust from other
vehicles, these influences can cause the display
to be inaccurate. To compensate, the outside air
temperature display is designed to react slowly
to increasing temperatures, but quickly to falling
temperatures.
j24Low fuel warning
This warning appears when the fuel level in the tank
is getting low. Refuel as soon as it is convenient,
preferably before the fuel gauge reaches the empty
position. For more information, see “Fuel gauge”
earlier in this section.
j25Driver alert
This warning appears when the previously set time
for a break is reached. You can set the time for up
to 6 hours in the setting menu. (See “Settings menu”
later in this section.)
Stop/Start System (where fitted)
For more information, see “Stop/Start System
(where fitted)” in the “5. Starting and driving” sec-
tion
j26Engine stop:
If the engine stops when the Stop/Start System is
activated, the message is shown.
j27Auto start deactivation:
If the engine stops when the Stop/Start System is
activated, and will not start automatically, the mes-
sage is shown.
j28System fault:
If the Stop/Start System is activated, but does not
operate correctly, the message is shown. Visit a
NISSAN dealer or qualified workshop.
Activating or deactivating using the Stop/Start
System OFF switch:
Using the Stop/Start System OFF switch activates
or deactivates the Stop/Start System. This is shown
in the vehicle information display:
j29 :The Stop/Start System OFF switch is
pushed to the “ON” position.
j30 :The Stop/Start System OFF switch is pushed to
the “OFF” position.
Instruments and controls2-15

Downloaded from www.Manualslib.com manuals search engine [Stop/Start] (where fitted)
The CO2 savings and the engine stop time using
the Stop/Start System are kept in a submenu.
[Trip Saving]
View the estimated CO2 exhaust emissions pre-
vented since last reset.
It is possible to reset using the [Reset CO2]
submenu then push the
switch to set to zero.
NOTE
The [Trip Saving] value is the same informa-
tion that is displayed when the engine is auto-
matically stopped by the Stop/Start System.
[Total Saving]
View:
– The estimated CO2 exhaust emissions pre- vented.
– The time that the engine has been stopped by the Stop/Start System.
NOTE
The [Total Saving] values cannot be reset
and show accumulated Stop/Start System
information since the vehicle was built.
For more information, see “Stop/Start System
(where fitted)” in the “5. Starting and driving” sec-
tion.
[Maintenance]
The maintenance intervals of the following remind-
ers can be set or reset:
[Service] for engine oil change service reminder
Select this submenu to view, or reset the dis-
tance driven information or to set an interval
(petrol models).
– View the distance driven information:
Select [Service].
– Set procedure (petrol models only
jA):
1) Select [Service].
2) Select the distance driven/interval informa- tion.
3) Turn the
switch and set the interval (mile-
age) accordingly. For interval (mileage) de-
tails, see the separately provided Warranty
Information and Maintenance booklet.
4) Short press the
switch to confirm the set
interval (mileage).
– Reset procedure after changing engine oil.
CAUTION
Do not perform the reset operation unless
the engine oil has been changed.
For Petrol models
jA:
1) Select [Service].
2) Select [Reset]. 3) Select [Confirm] to confirm the reset of the
distance driven information to zero.
For Diesel models
jB:
1) Select [Service].
2) Press the
switch for more than 2 sec-
onds, then release.
3) Select [Reset].
4) Select [Confirm] to confirm the reset proce- dure.
Alternatively while the oil service message is
displayed (where fitted):
After changing the engine oil: Turn the igni-
tion switch to ON and, while the oil service
message is displayed within 3 seconds, push
both the
andswitches at the same
time for more than 5 seconds.
The display goes blank for 1 second; the de-
fault interval is then displayed; and finally the
display returns to normal.
[Tyre]
Select this submenu to set or reset the distance
for replacing tyres.
[Other]
Select this submenu and set or reset the dis-
tance for replacing or checking other items.
To return to the previous page of the setting mode,
select [Back].
2-20Instruments and controls

Downloaded from www.Manualslib.com manuals search engine NATS security warning/indicator light
(where fitted)
One of the following functions (depending on the
vehicle specifications) indicates that the vehicle is
equipped with NATS:
The NATS security warning light (Type A) is lo-
cated in the meter panel and blinks whenever
the ignition switch is in the LOCK, “OFF” or Acc
position.
The NATS security indicator light (TypejB) is
located on the Driver’s side of the dashboard
and blinks whenever the ignition switch is in the
LOCK, “OFF” or Acc position.
If the NISSAN Anti-Theft System (NATS) is mal-
functioning, this light will remain on while the ignition
switch is in the ON position.
If the light remains on and/or the engine will not
start, see your NISSAN dealer for NATS service
as soon as possible. Please bring all NATS keys
or NATS Intelligent Keys when visiting your
NISSAN dealer for service.
Additional information for RHD models
If the NATS is malfunctioning, this light will turn on
after flashing six times while the ignition switch is in
the ON position.
However, if the NATS security warning light turns
off after the light has remained on for 15 minutes,
there is a 10 second time slot to start the engine
after the ignition is turned off. See your NISSAN
dealer for NATS service as soon as possible.
SIC2045Z
Meters and gauges (Type A)
NIC1402Z
Driver’s side (Type B)
NPA1002
BONNET RELEASE
3-14Pre-driving checks and adjustments

Downloaded from www.Manualslib.com manuals search engine Air conditioner filter (where fitted)
The air conditioning system is equipped with a filter
which collects dirt, pollen, dust, etc. To make sure
the air conditioner heats, defogs, and ventilates effi-
ciently, replace the filter regularly. For filter replace-
ment, contact a NISSAN dealer or qualified work-
shop.
The filter should be replaced if the airflow is ex-
tremely reduced or when the windows fog up
easily during air conditioning system operation.
Servicing air conditioner
The air conditioning system (where fitted) in your
NISSAN vehicle is charged with an environmentally
friendly refrigerant.
NISSAN GREEN PROGRAM
This refrigerant will not harm the earth’s ozone
layer.
Special charging equipment and lubricant are re-
quired when servicing your vehicle’s air conditioner.
Using improper refrigerants or lubricants will cause
severe damage to the air conditioning system. See
“Air conditioning system refrigerant and lubricant
recommendations (where fitted)” in the “9. Techni-
cal information” section of this manual.
A NISSAN dealer or qualified workshop will be able
to service the air conditioning system.
Display screen, heater and air conditioner, and audio system4-17