ECU RAM CHASSIS CAB 2021 Owners Manual

2
INTRODUCTION
Symbols Key ..........................................................10
VAN CONVERSIONS/CAMPERS ..........................10
VEHICLE MODIFICATIONS/ALTERATIONS .........10
Symbol Glossary ...................................................11
GETTING TO KNOW YOUR VEHICLE
KEYS ......................................................................15
Key Fob......................................................... 15
SENTRY KEY ..........................................................17
IGNITION SWITCH .................................................18
Keyless Push Button Ignition ...................... 18
REMOTE START — IF EQUIPPED (GASOLINE) ..20
How To Use Remote Start ........................... 20
To Exit Remote Start Mode ......................... 21
Remote Start Front Defrost
Activation — If Equipped .............................. 21 Remote Start Comfort Systems —
If Equipped ................................................... 21 Remote Start Abort Message ...................... 22
REMOTE START — IF EQUIPPED (DIESEL) .........22
How To Use Remote Start ........................... 23
VEHICLE SECURITY SYSTEM — IF EQUIPPED ...23
To Arm The System ...................................... 23
To Disarm The System................................. 24
Rearming Of The System............................. 24
Security System Manual Override .............. 24 DOORS .................................................................. 24
Manual Door Locks...................................... 24
Power Door Locks — If Equipped ............... 25
Keyless Enter-N-Go — Passive Entry
(If Equipped) ................................................ 26 Automatic Unlock Doors On
Exit — If Equipped ........................................ 28 Automatic Door Locks — If Equipped ......... 28
Child-Protection Door Lock — If Equipped.. 28
STEERING WHEEL ............................................... 29
Tilt Steering Column .................................... 29
Heated Steering Wheel — If Equipped ....... 29
UCONNECT VOICE RECOGNITION ....................... 30
Introducing Voice Recognition .................... 30
Basic Voice Commands............................... 31
Get Started ................................................... 31
Additional Information ................................. 31
DRIVER MEMORY SETTINGS — IF EQUIPPED ... 32
Programming The Memory Feature............ 32
Linking And Unlinking The Remote
Keyless Entry Key Fob To Memory ............. 32 Memory Position Recall............................... 33
SEATS .................................................................... 33
Manual Front Seat Adjustment................... 34
Power Driver Seat Adjustment —
If Equipped ................................................... 35 Heated Seats — If Equipped ....................... 36
Ventilated Seats — If Equipped................... 37
Head Restraints ........................................... 38 DRIVER ADJUSTABLE PEDALS —
IF EQUIPPED .........................................................40
MIRRORS ..............................................................41
Inside Rearview Mirror ................................ 41
Illuminated Vanity Mirror — If Equipped ..... 43
Outside Mirrors ........................................... 44
Driver's Outside Automatic Dimming
Mirror — If Equipped .................................... 44 Power Mirrors — If Equipped ...................... 44
Power Convex Mirror Switch —
If Equipped ................................................... 45 Trailer Towing Mirrors.................................. 46
Heated Mirrors — If Equipped ..................... 46

Tilt Side Mirrors In Reverse — If Equipped ... 46

Outside Mirrors Folding Feature ................. 46
UNIVERSAL GARAGE DOOR OPENER
(HOMELINK®) — IF EQUIPPED ...........................47
Before You Begin Programming
HomeLink® .................................................. 47 Erasing All The HomeLink® Channels ....... 47
Identifying Whether You Have A Rolling
Code Or Non-Rolling Code Device .............. 47 Programming HomeLink® To A Garage
Door Opener................................................. 48 Programming HomeLink® To A
Miscellaneous Device ................................. 49 Reprogramming A Single HomeLink®
Button ........................................................... 49 Canadian/Gate Operator Programming..... 50

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ONBOARD DIAGNOSTIC SYSTEM — OBD II ... 116 Onboard Diagnostic System
(OBD II) Cybersecurity ................................116
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ........................................................ 117
STARTING AND OPERATING
STARTING THE ENGINE — GASOLINE
ENGINE ............................................................... 118
Automatic Transmission ............................118
Tip Start Feature .......................................118
Keyless Enter-N-Go — Ignition ...................118Normal Starting Using ENGINE
START/STOP Button .................................119 AutoPark — Rotary Shifter and Eight
Speed Transmission Only ..........................120 Cold Weather Operation
(Below –22°F Or −30°C) .........................122 After Starting ..............................................122
STARTING THE ENGINE — DIESEL ENGINE..... 122
Automatic Transmission ............................123
Keyless Enter-N-Go — Ignition ...................123Extreme Cold Weather...............................125
Normal Starting Procedure — Engine Manifold
Air Temperature Above 66°F (19°C) .......125 Starting Procedure — Engine Manifold
Air Temperature 0°F To 66°F
(–18°C to 19°C)........................................126 Starting Procedure — Engine Manifold Air
Temperature Below 0°F (-18°C) .............. 127 Starting Fluids ............................................ 128
NORMAL OPERATION — DIESEL ENGINE ........128
Cold Weather Precautions ........................ 129
Engine Idling ............................................. 131
Noise........................................................... 132
Stopping The Engine ................................. 133
Idle Shutdown ............................................ 133Programmable Maximum Vehicle
Speed ......................................................... 134 Operating Precautions............................... 134Cooling System Tips .................................. 134Diesel Particulate Filter (DPF) Manual
Regeneration - If Equipped ....................... 135
ENGINE BLOCK HEATER — IF EQUIPPED ........135
ENGINE BREAK-IN RECOMMENDATIONS —
GASOLINE ENGINE ............................................136
ENGINE BREAK-IN RECOMMENDATIONS —
DIESEL ENGINE...................................................137
PARKING BRAKE ............................................... 137
DIESEL EXHAUST BRAKE
(ENGINE BRAKING) ...........................................138
AUTOMATIC TRANSMISSION ............................ 140 Ignition Park Interlock ............................... 141Brake/Transmission Shift Interlock (BTSI)
System ....................................................... 141 Eight-Speed Automatic Transmission — If
Equipped .................................................... 141 Six-Speed Automatic
Transmission — If Equipped ..................... 146 AUXILIARY SWITCHES — IF EQUIPPED ........... 152
FOUR-WHEEL DRIVE OPERATION —
IF EQUIPPED ...................................................... 153
Electronically Shifted Transfer Case (Eight
Speed Transmission) — If Equipped ........ 153 Electronically Shifted Transfer Case
(Six Speed Transmission) — If Equipped .. 156 Manually Shifted Transfer Case —
If Equipped ................................................. 160
LIMITED-SLIP DIFFERENTIAL .......................... 162
POWER TAKE OFF (PTO) OPERATION — IF
EQUIPPED .......................................................... 163
POWER STEERING............................................. 163
Hydraulic Power Steering .......................... 163
CRUISE CONTROL SYSTEMS —
IF EQUIPPED ...................................................... 164
Cruise Control — If Equipped ................... 164
Adaptive Cruise Control (ACC) —
If Equipped ................................................ 166
PARKSENSE FRONT/REAR PARK
ASSIST — IF EQUIPPED ..................................... 177
ParkSense Sensors ................................... 178
ParkSense Warning Display...................... 178
ParkSense Display..................................... 178
Enabling And Disabling ParkSense .......... 181Service The ParkSense Park Assist
System........................................................ 182 Cleaning The ParkSense System.............. 182
ParkSense System Usage Precautions .... 182

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LANESENSE — IF EQUIPPED ........................... 183 LaneSense Operation ................................183Turning LaneSense On Or Off ...................184LaneSense Warning Message ..................184
Changing LaneSense Status .....................186
PARKVIEW REAR BACK UP CAMERA ............ 186
AUX Camera — If Equipped .......................188
SURROUND VIEW CAMERA SYSTEM — IF
EQUIPPED ........................................................... 189
AUX Camera — If Equipped .......................194
ENGINE RUNAWAY ............................................ 195
REFUELING THE VEHICLE — GASOLINE
ENGINE ................................................................ 195
Loose Fuel Filler Cap Message ................196
REFUELING THE VEHICLE — DIESEL
ENGINE ............................................................... 196
Diesel Exhaust Fluid ..................................196
VEHICLE LOADING ............................................ 199
Gross Vehicle Weight Rating (GVWR) ......199Payload .......................................................199Gross Axle Weight Rating (GAWR) ............200
Tire Size ......................................................200
Rim Size......................................................200
Inflation Pressure ......................................200
Curb Weight................................................200
Loading .......................................................200 TRAILER TOWING ............................................... 200
Common Towing Definitions ..................... 201Trailer Hitch Type and Maximum Trailer
Weight ........................................................ 204 Trailer Towing Weights (Maximum Trailer
Weight Ratings) ......................................... 205 Trailer And Tongue Weight ....................... 205
Towing Requirements ............................... 205Towing Tips ................................................ 211
SNOWPLOW — IF EQUIPPED ............................ 212
Before Plowing ........................................... 212
Snowplow Prep Package Model
Availability .................................................. 212 Over The Road Operation With Snowplow
Attached ..................................................... 213 Operating Tips ............................................ 213General Maintenance................................ 213
RECREATIONAL TOWING (BEHIND
MOTORHOME) ...................................................214
Towing This Vehicle Behind Another
Vehicle ........................................................ 214 Recreational Towing — Two-Wheel Drive
Models ........................................................ 215 Recreational Towing — Four-Wheel Drive
Models ........................................................ 215
DRIVING TIPS ...................................................... 218
Driving On Slippery Surfaces ................... 218
Driving Through Water .............................. 218
MULTIMEDIA
UCONNECT SYSTEMS ....................................... 220
CYBERSECURITY ............................................... 220
UCONNECT 3.0 ................................................... 221 Introduction................................................ 221
Radio Mode ................................................ 222
Media Mode ............................................... 224
Phone Mode............................................... 225
UCONNECT SETTINGS ....................................... 228
Customer Programmable Features .......... 228
UCONNECT INTRODUCTION.............................. 244
System Overview ...................................... 244
Safety And General Information ............... 246
UCONNECT MODES ........................................... 247
Steering Wheel Audio Controls ................. 247
Radio Mode ............................................... 247
Media Mode .............................................. 255Phone Mode .............................................. 258
RADIO OPERATION AND MOBILE PHONES.... 269
Regulatory And Safety Information .......... 269
OFF-ROAD PAGES — IF EQUIPPED .................. 270
Off-Road Pages Status Bar ....................... 270Vehicle Dynamics ...................................... 271
Accessory Gauge ....................................... 271
Pitch & Roll................................................. 272Forward Facing Camera ............................ 272

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11
SYMBOL GLOSSARY
Some car components have colored labels with symbols indicating
precautions to be observed when using this component. It is important
to follow all warnings when operating your vehicle. See below for the
definition of each symbol Úpage 107.
Red Warning Lights
Seat Belt Reminder Warning Light
Úpage 107
Air Bag Warning Light Úpage 107
Brake Warning Light Úpage 107
Hood Open Warning Light Úpage 108
Vehicle Security Warning Light — If Equipped Úpage 108
Engine Coolant Temperature Warning Light Úpage 108
Battery Charge Warning Light
Úpage 108
Oil Pressure Warning Light Úpage 108
Oil Temperature Warning Light Úpage 109
Electronic Throttle Control (ETC) Warning Light Úpage 109

Electric Power Steering (EPS) Fault Warning Light
Úpage 109
Trailer Brake Disconnected Warning Light Úpage 109
Transmission Temperature Warning Light — If Equipped
Ú page 109
Door Open Warning Light Úpage 110
Red Warning Lights
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GETTING TO KNOW YOUR VEHICLE17
5. Replace the battery by using your thumb to
push down and slide the battery under the
small lip on the top edge of the opening.

Key Fob Battery Replacement

6. To assemble the key fob case, line up the top edge of the back cover with the top of
the fob, and press the edges into the
interlocking hinges until all edges snap
together with no large visual gaps.
7. Reinsert the emergency key until it locks into place.
NOTE:
The key fob battery should only be replaced by
qualified technicians. If the battery requires
replacement, see an authorized dealer.Programming And Requesting Additional
Key Fobs
Programming the key fob may be performed by
an authorized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it
cannot be re-purposed and reprogrammed to
another vehicle.
Only key fobs that are programmed to the
vehicle electronics can be used to start and
operate the vehicle. Once a key fob is
programmed to a vehicle, it cannot be
programmed to any other vehicle.
Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of
programming a blank key fob to the vehicle electronics. A blank key fob is one that has
never been programmed.
NOTE:
When having the Sentry Key Immobilizer system
serviced, bring all vehicle keys with you to an
authorized dealer Ú
page 449.
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed
or activated. Operation is automatic, regardless
of whether the vehicle is locked or unlocked.
The system uses a key fob, keyless push button
ignition and a Radio Frequency (RF) receiver
to prevent unauthorized vehicle operation.
Therefore, only key fobs that are programmed
to the vehicle can be used to start and operate
the vehicle. The system cannot reprogram a key
fob obtained from another vehicle.
After placing the ignition switch in the ON/RUN
position, the vehicle security light will turn on for
three seconds for a bulb check. If the light
remains on after the bulb check, it indicates
that there is a problem with the electronics.
In addition, if the light begins to flash after the
WARNING!
Always remove the key fobs from the
vehicle and lock all doors when leaving the
vehicle unattended.
For vehicles equipped with Keyless
Enter-N-Go — Ignition, always remember to
place the ignition in the OFF mode.
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18GETTING TO KNOW YOUR VEHICLE
bulb check, it indicates that someone
attempted to start the engine with an invalid key
fob. In the event that a valid key fob is used to
start the engine but there is an issue with the
vehicle electronics, the engine will start and
shut off after two seconds.
If the vehicle security light turns on during
normal vehicle operation (vehicle running for
longer than 10 seconds), it indicates that there
is a fault in the electronics. Should this occur,
have the vehicle serviced as soon as possible by
an authorized dealer.
All of the key fobs provided with your new
vehicle have been programmed to the vehicle
electronics Úpage 449.IGNITION SWITCH
KEYLESS PUSH BUTTON IGNITION
This feature allows the driver to operate the
ignition switch with the push of a button as long
as the Remote Keyless Entry key fob is in the
passenger compartment.

The Keyless Push Button Ignition has four
operating positions; three of which are labeled
and will illuminate when in position. The three
positions are OFF, ACC, and ON/RUN. The fourth
position is START. During START, RUN will
illuminate.

NOTE:

In case the ignition switch does not change with
the push of a button, the key fob may have a low
or depleted battery. In this situation, a back up
method can be used to operate the ignition
switch. Put the nose side (side opposite of
the emergency key) of the key fob against the
START/STOP ignition button, with your foot
applied on the brake pedal, and push to
operate the ignition switch. Keyless Push Button Ignition

The push button ignition can be placed in the
following modes:
OFF
The engine is stopped.
Some electrical devices (e.g. central locking,
alarm, etc.) are still available.
CAUTION!
The Sentry Key Immobilizer system is not
compatible with some aftermarket remote
starting systems. Use of these systems may
result in vehicle starting problems and loss of
security protection.
1 — OFF
2 — ACC (Accessory)
3 — ON/RUN

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20GETTING TO KNOW YOUR VEHICLE
(Continued)
REMOTE START — IF EQUIPPED
(GASOLINE)
This system uses the key fob to start
the engine conveniently from outside
the vehicle while still maintaining
security. The system has a range of
approximately 300 ft (91 m).
Remote start is used to defrost windows in cold
weather, and to reach a comfortable climate in
all ambient conditions before the driver enters
the vehicle.
NOTE:
Obstructions between the vehicle and the key
fob may reduce this range Ú page 449.
HOW TO USE REMOTE START

Push and release the Remote Start button on the
key fob twice within five seconds. The parking
lights will flash, vehicle doors will lock, and the
horn will chirp twice (if programmed). Once the
vehicle has started, the engine will run for
15 minutes.

Pushing the remote start button a third time
shuts the engine off.
To drive the vehicle, push the unlock button,
insert the key into the ignition, and turn to the
ON/RUN position. NOTE:
With Remote Start, the engine will only run
for 15 minutes.
Remote Start can only be used twice.
If an engine fault is present or fuel level is
low, the vehicle will start and then shut down
in 10 seconds.
The parking lights will turn on and remain on
during Remote Start mode.
For security, power window operation is
disabled when the vehicle is in the Remote
Start mode.
The ignition must be placed in the ON/RUN
position before the Remote Start sequence
can be repeated for a third cycle.
If your power door locks were unlocked,
Remote Start will automatically lock the
doors.
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide is
poisonous and can cause serious injury or
death when inhaled.
Keep key fobs away from children. Opera
-
tion of the Remote Start System, windows,
door locks or other controls could cause
serious injury or death.
WARNING! (Continued)

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GETTING TO KNOW YOUR VEHICLE21
All of the following conditions must be met
before the engine will remote start:
Gear selector in PARK
Doors closed
Hood closed
Hazard switch off

Brake switch inactive (brake pedal not pushed)

Battery at an acceptable charge level
PANIC button not pushed
Fuel meets minimum requirement
System not disabled from previous remote
start event
Vehicle Security system not active
Malfunction Indicator Light is not illuminated
TO EXIT REMOTE START MODE

To drive the vehicle after starting the Remote
Start system, push and release the START/STOP
ignition button while pressing the brake pedal
prior to the end of the 15 minute cycle.

The Remote Start system will turn the engine off
with another push and release of the Remote
Start button on the key fob, or if the engine is
allowed to run for the entire 15 minute cycle.
Once the ignition is placed in the ON/RUN
position, the climate controls will resume the
previously set operations (temperature, blower
control, etc.).
NOTE:
For vehicles equipped with the Keyless
Enter-N-Go — Passive Entry feature, the
message “Remote Start Active — Push Start
Button” will display in the instrument cluster
display until you push the START/STOP igni -
tion button.
To avoid unintentional shutdowns, the
system will disable for two seconds after
receiving a valid Remote Start request.
REMOTE START FRONT DEFROST
A
CTIVATION — IF EQUIPPED

When remote start is active, and the outside
ambient temperature is 40°F (4.5°C) or below, the
system will automatically activate front defrost for
15 minutes or less. The time is dependent on the
ambient temperature. Once the timer expires, the
system will automatically adjust the settings
depending on ambient conditions. See “Remote
Start Comfort Systems — If Equipped” in the next
section for detailed operation.

REMOTE START COMFORT SYSTEMS —
I
F EQUIPPED
When remote start is activated, the front and
rear defrost will automatically turn on in cold
weather. The heated steering wheel and driver
heated seat feature will turn on if programmed
in the comfort menu screen within Uconnect
Settings Ú page 228. In warm weather, the
driver vented seat feature will automatically
turn on when the remote start is activated and
is programmed in the comfort menu screen.
The vehicle will adjust the climate control
settings depending on the outside ambient
temperature.
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22GETTING TO KNOW YOUR VEHICLE
Automatic Temperature Control (ATC) — If
Equipped
The climate controls automatically adjust to an
optimal temperature and mode, dependent on
the outside ambient temperature. When the
ignition is placed in the ON/RUN position, the
climate controls will resume their previous
settings.
Manual Temperature Control (MTC) — If
Equipped
In ambient temperatures of 40°F (4.5°C) or
below, the climate settings will default to
maximum heat, with fresh air entering the
cabin. If the front defrost timer expires, the
vehicle will enter Mix Mode.
In ambient temperatures from 40°F (4.5°C)
to 78°F (26°C), the climate settings will be
based on the last settings selected by the
driver.

In ambient temperatures of 78°F (26°C) or
above, the climate settings will default to MAX
A/C, Bi-Level mode, with Recirculation on.

For more information on ATC, MTC, and climate
control settings, see Ú page 58. NOTE:
These features will stay on through the duration
of remote start, or until the ignition is placed in
the ON/RUN position. The climate control
settings will change, and exit the automatic
defaults, if manually adjusted by the driver
while the vehicle is in remote start mode.
This includes turning the climate controls off
using the OFF button.
REMOTE START ABORT MESSAGE
The following messages will display in the
instrument cluster display if the vehicle fails to
remote start or exits remote start prematurely:
Remote Start Cancelled — Door Open
Remote Start Cancelled — Hood Open
Remote Start Cancelled — Fuel Low
Remote Start Cancelled — System Fault

Remote Start Disabled — Start Vehicle to Reset

The instrument cluster display message stays
active until the ignition is placed in the ON/RUN
position.
REMOTE START — IF EQUIPPED (DIESEL)
This system uses the key fob to start
the engine conveniently from outside
the vehicle while still maintaining
security. The system has a range of
approximately 300 ft (91 m).
Remote start is used to defrost windows in cold
weather, and to reach a comfortable climate in
all ambient conditions before the driver enters
the vehicle.
NOTE:
Obstructions between the vehicle and the
key fob may reduce this range.
The Remote Start system will wait for the
Wait To Start Light Úpage 114 to extinguish
before cranking the engine. This allows time
for the intake heater to preheat the incoming
air, and is normal operation in cold weather.

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GETTING TO KNOW YOUR VEHICLE23
HOW TO USE REMOTE START

Push and release the Remote Start button on the
key fob twice within five seconds. The vehicle
doors will lock, the parking lights will flash, and
the horn will chirp twice (if programmed). Then,
the engine will start, and the vehicle will remain
in the Remote Start mode for a 15 minute cycle.

Pushing the remote start button a third time
shuts the engine off.
To drive the vehicle, push the unlock button,
insert the key into the ignition, and turn to the
ON/RUN position.
All of the following conditions must be met
before the engine will remote start:
Gear selector in PARK
Doors closed
Hood closed
Hazard switch off
Brake switch inactive (brake pedal not
pressed)
Battery at an acceptable charge level
PANIC button not pushed
Fuel meets minimum requirement

Water In Fuel Indicator Light is not illuminated

Wait To Start Light is not illuminated
Malfunction Indicator Light (MIL) is not illumi -
nated
For additional functions of the Remote Start
system, see Ú page 21
VEHICLE SECURITY SYSTEM — IF EQUIPPED
The Vehicle Security system monitors the
vehicle doors and ignition for unauthorized
operation. When the Vehicle Security system is
activated, interior switches for door locks are
disabled. If something triggers the alarm, the
Vehicle Security system will provide the
following audible and visible signals:
The horn will pulse
The turn signals will flash
The vehicle security light in the instrument
cluster will flash
TO ARM THE SYSTEM
Follow these steps to arm the Vehicle Security
system:

1. Make sure the vehicle’s ignition is placed
in the OFF position.

For vehicles equipped with Keyless Entry,
make sure the vehicle’s keyless ignition
system is OFF.
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide is
poisonous and can cause serious injury or
death when inhaled.
Keep key fobs away from children. Opera -
tion of the Remote Start System, windows,
door locks or other controls could cause
serious injury or death.
2

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