battery TOYOTA COROLLA HYBRID 2020 Owners Manual (in English)

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COROLLA HV_U
Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
Entune audioOperating the Entune Audio
(Main topics: Audio/visual, phone, Toyota Entune)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically

4TABLE OF CONTENTS
COROLLA HV_U
5-13. Phone operation (Hands-free system for cellular phones)
Quick reference .................. 317
Some basics ...................... 318
Placing a call using the Blue-
tooth
® hands-free system
......................................... 322
Receiving a call using the Blue-
tooth
® hands-free system
......................................... 325
Talking on the Bluetooth
®
hands-free system ........... 326
Bluetooth
® phone message
function ............................ 328
5-14. Phone settings Setup .................................. 332
5-15. What to do if... (Bluetooth
®)
Troubleshooting ................. 341
5-16. Toyota Entune overview Toyota Entune .................... 345
Type A: Function achieved by using a smart phone or DCM......................................... 346
Type B: Function achieved by using DCM and the system
......................................... 349
Type C: Function achieved by using DCM ....................... 350
5-17. Toyota Entune operation Toyota Entune App Suite Con-nect .................................. 351
5-18. Toyota Entune App Suite Con- nect settings
Setup .................................. 355
6-1. Using the air conditioning system and defogger
Automatic air conditioning sys-tem ................................... 358Heated steering wheel/seat
heaters ............................. 365
6-2. Using the interior lights Interior lights list ................. 367
6-3. Using the storage features List of storage features ...... 369
Trunk features .................... 372
6-4. Other interior features Other interior features ........ 373
Garage door opener........... 383
7-1. Maintenance and care Cleaning and protecting the vehicle exterior................. 392
Cleaning and protecting the vehicle interior.................. 394
7-2. Maintenance Maintenance requirements......................................... 397
General maintenance......... 398
Emission inspection and mainte- nance (I/M) programs ...... 401
7-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ................................. 402
Hood .................................. 404
Positioning a floor jack ....... 405
Engine compartment .......... 406
Tires ................................... 413
Tire inflation pressure......... 422
Wheels ............................... 424
Air conditioning filter........... 426
Cleaning the hybrid battery (trac- tion battery) air intake vent and
filter .................................. 427
Electronic key battery......... 431
Checking and replacing fuses ......................................... 433
Light bulbs.......................... 435
6Interior features
7Maintenance and care

5TABLE OF CONTENTS
COROLLA HV_U
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8-1. Essential information Emergency flashers ........... 442
If your vehicle has to be stopped in an emergency .............. 443
If the vehicle is trapped in rising water ................................ 444
8-2. Steps to take in an emergency If your vehicle needs to be towed......................................... 445
If you think something is wrong ......................................... 448
If a warning light turns on or a warning buzzer sounds .... 450
If a warning message is dis- played .............................. 459
If you have a flat tire (vehicles without spare tire) ............ 462
If you have a flat tire (vehicles with a spare tire) .............. 473
If the hybrid system will not start ......................................... 481
If you lose your keys .......... 482
If the fuel filler door cannot be opened ............................. 483
If the electronic key does not operate properly ............... 483
If the 12-volt battery is dis- charged ............................ 485
If your vehicle overheats .... 489
If the vehicle becomes stuck ......................................... 492
9-1. Specifications Maintenance data (fuel, oil level, etc.) .................................. 496
Fuel information ................. 503
Tire information .................. 5059-2. Customization
Customizable features ....... 516
9-3. Initialization Items to initialize ................ 524
10-1. For owners Reporting safety defects for U.S. owners ............................. 526
Seat belt instructions for Cana- dian owners (in French) ... 526
SRS airbag instructions for Canadian owners (in French)......................................... 528
What to do if... (Troubleshooting) ......................................... 536
Alphabetical Index.............. 539
8When trouble arises
9Vehicle specifications
10For owners
Index

681-4. Hybrid system
COROLLA HV_U
1-4.Hybrid system
■System components
The illustration is an example for explanation and may differ from the actual
item.
Gasoline engine
Electric motor (traction motor)
■When stopped/during start
off
The gasoline engine stops
*
when the vehicle is stopped.
During start off, the electric
motor (traction motor) drives the
vehicle. At slow speeds or when traveling down a gentle slope,
the engine is stopped
* and the
electric motor (traction motor) is
used.
When the shift lever is in N, the
hybrid battery (traction battery)
is not being charged.
Hybrid system features
Your vehicle is a hybrid vehicle. It has characteristics differ ent
from conventional vehicles. Be sure you are closely familiar
with the characteristics of your vehicle, and operate it with
care.
The hybrid system combines the use of a gasoline engine and
an electric motor (traction motor) according to driving condi-
tions, improving fuel efficiency and reducing exhaust emis-
sions.
System components

691-4. Hybrid system
COROLLA HV_U
1
For safety and security
*: When the hybrid battery (traction battery) requires charging or the
engine is warming up, etc., the
gasoline engine will not automati-
cally stop. ( P. 6 9 )
■During normal driving
The gasoline engine is predomi-
nantly used. The electric motor
(traction motor) charges the
hybrid battery (traction battery)
as necessary.
■When accelerating sharply
When the accelerator pedal is
depressed heavily, the power of
the hybrid battery (traction bat-
tery) is added to that of the gas-
oline engine via the electric
motor (traction motor).
■When braking (regenera-
tive braking)
The wheels operate the electric
motor (traction motor) as a
power generator, and the hybrid
battery (traction battery) is
charged.
■Regenerative braking
In the following si tuations, kinetic
energy is converted to electric
energy and deceleration force can
be obtained in conjunction with the
recharging of the hybrid battery
(traction battery).
●The accelerator pedal is released
while driving with the shift lever in
D or B.
●The brake pedal is depressed
while driving with the shift lever in
D or B.
■EV indicator
The EV indicator comes on when the vehicle is driven using only the
electric motor (traction motor) or the
gasoline engine is stopped.
■Conditions in which the gaso-
line engine may not stop
The gasoline engine starts and
stops automatically. However, it may
not stop automatic ally in the follow-
ing conditions:
●During gasoline engine warm-up
●During hybrid battery (traction bat-
tery) charging
●When the temperature of the
hybrid battery (traction battery) is
high or low
●When the heater is switched on
Depending on the circumstances,
the gasoline engine may also not
stop automatically in other situa-
tions.
■Charging the hybrid battery
(traction battery)
As the gasoline engine charges the
hybrid battery (trac tion battery), the
battery does not need to be charged
from an outside source. However, if
the vehicle is left parked for a long
time the hybrid battery (traction bat-
tery) will slowly dis charge. For this
reason, be sure to drive the vehicle
at least once every few months for
at least 30 minutes or 10 miles (16
km). If the hybrid battery (traction
battery) becomes fully discharged
and you are unabl e to start the
hybrid system, contact your Toyota
dealer.
■Charging the 12-volt battery
 P.487

701-4. Hybrid system
COROLLA HV_U
■After the 12-volt battery has dis-
charged or when the terminal
has been removed and installed
during exchange, etc.
The gasoline engine may not stop
even if the vehicle is being driven by
the hybrid battery (traction battery).
If this continues for a few days, con-
tact your Toyota dealer.
■Sounds and vibrations specific
to a hybrid vehicle
There may be no engine sound or
vibration even though the vehicle is
able to move with the “READY” indi-
cator is illuminated. For safety, apply
the parking brake and make sure to
shift the shift lever to P when
parked.
The following sounds or vibrations
may occur when the hybrid system
is operating and are not a malfunc-
tion:
●Motor sounds may be heard from
the engine compartment.
●Sounds may be heard from the
hybrid battery (traction battery)
under the rear seats when the
hybrid system starts or stops.
●Relay operating sounds such as a
snap or soft clank will be emitted
from the hybrid battery (traction
battery), under the rear seats,
when the hybrid system is started
or stopped.
●Sounds from the hybrid system
may be heard when the trunk lid is
open.
●Sounds may be heard from the
transmission when the gasoline
engine starts or stops, when driv-
ing at low speeds, or during idling.
●Engine sounds may be heard
when accelerating sharply.
●Sounds may be heard due to
regenerative braking when the
brake pedal is dep ressed or as
the accelerator pedal is released.
●Vibration may be felt when the
gasoline engine starts or stops.
●Cooling fan sounds may be heard
from the air intake vent on the side
of the lower part of the rear right
seat.
■Maintenance, repair, recycling,
and disposal
Contact your Toyota dealer regard-
ing maintenance, repair, recycling
and disposal. Do n ot dispose of the
vehicle yourself.
■Customization
Some functions can be customized.
(  P.516)
When driving with the gasoline
engine stopped, a sound, which
changes in accordance with the
driving speed, will be played in
order to warn people nearby of
the vehicle’s approach. The
sound will stop when the vehicle
speed exceeds approximately
22 mph (35 km/h).
■Vehicle proximity notification
system
In the following ca ses, the vehicle
proximity notification system may be
difficult for surrounding people to
hear.
●In very noisy areas
●In the wind or the rain
Also, as the vehicle proximity notifi-
cation system is installed on the
front of the vehicle, it may be more
difficult to hear fr om the rear of the
vehicle compared to the front.
Vehicle proximity notifica-
tion system

711-4. Hybrid system
COROLLA HV_U
1
For safety and security
The illustration is an example for explanation and may differ from the actual
item.
Warning label
Service plug
Hybrid battery (traction battery)
High voltage cables (orange)
Electric motor (traction motor)
Air conditioning compressor
Power control unit
■Running out of fuel
When the vehicle has run out of fuel
and the hybrid system cannot be
started, refuel th e vehicle with at
least enough gasoline to make the
low fuel level warning light ( P.453)
go off. If there is only a small amount of fuel, the hybrid system
may not be able to
start. (The stan-
dard amount of fuel is about 2.0 gal.
[7.6 L, 1.7 I mp. gal.] when the vehi-
cle is on a level surface. This value
may vary when the v ehicle is on a
slope. Add extra fu el when the vehi-
cle is inclined.)
Hybrid system precautions
Take care when handling the hybrid system, as it is a high
voltage system (about 600 V at maximum) as well as contains
parts that become extremely hot when the hybrid system is
operating. Obey the warning labels attached to the vehicle.
System components

721-4. Hybrid system
COROLLA HV_U
■Electromagnetic waves
●High voltage parts and cables on
hybrid vehicles incorporate elec-
tromagnetic shielding, and there-
fore emit approximately the same
amount of electromagnetic waves
as conventional gasoline pow-
ered vehicles or home electronic
appliances.
●Your vehicle may cause sound
interference in some third
party-produced radio parts.
■Hybrid battery (traction battery)
The hybrid battery (traction battery)
has a limited service life. The lifes-
pan of the hybrid battery (traction
battery) can change in accordance
with driving style and driving condi-
tions.
WA R N I N G
■High voltage precautions
This vehicle has high voltage DC
and AC systems as well as a
12-volt system. DC and AC high
voltage is very dangerous and
can cause severe burns and elec-
tric shock that may result in death
or serious injury.
●Never touch, disassemble,
remove or replace the high volt-
age parts, cables or their con-
nectors.
●The hybrid sys tem will become
hot after starting as the system
uses high voltage. Be careful of
both the high voltage and the
high temperature, and always
obey the warning labels
attached to the vehicle.
●Never try to open the service
plug access hole located under
the right side o f the rear seat.
The service plug is used only
when the vehicle is serviced
and is subject to high voltage.
■Road accident cautions
Observe the following precautions
to reduce the risk of death or seri-
ous injury:
●Pull your vehicle off the road,
apply the parking brake, shift
the shift lever to P, and turn the
hybrid system off.
●Do not touch the high voltage
parts, cables and connectors.
●If electric wires are exposed
inside or outside your vehicle,
an electric shock may occur.
Never touch exposed electric
wires.
●If a fluid leak occurs, do not
touch the fluid as it may be
strong alkaline electrolyte from
the hybrid battery (traction bat-
tery). If it comes into contact
with your skin or eyes, wash it
off immediately with a large
amount of water or, if possible,
boric acid solution. Seek imme-
diate medical attention.
●If a fire occurs in the hybrid
vehicle, leave the vehicle as
soon as possible. Never use a
fire extinguisher that is not
meant for electric fires. Using
even a small amount of water
may be dangerous.

731-4. Hybrid system
COROLLA HV_U
1
For safety and security
There is an air intake vent under
the right side of the rear seat for
the purpose of cooling the
hybrid battery (traction battery).
If the vent becomes blocked, the
hybrid battery may overheat,
charging/discharging of the
hybrid battery (traction battery)
may become limited.
WA R N I N G
●If your vehicle needs to be
towed, do so with the front
wheels raised. If the wheels
connected to the electric motor
(traction moto r) are on the
ground when towing, the motor
may continue to generate elec-
tricity. This may cause a fire.
(  P.445)
●Carefully inspect the ground
under the vehicle. If you find
that liquid has leaked onto the
ground, the fuel system may
have been damaged. Leave the
vehicle as soon as possible.
■Hybrid battery (traction bat-
tery)
●Never resell, hand over or mod-
ify the hybrid battery. To prevent
accidents, hybrid batteries that
have been removed from a dis-
posed vehicle are collected
through Toyota dealer. Do not
dispose of the battery yourself.
Unless the battery is properly col-
lected, the following may occur,
resulting in dea th or serious
injury:
• The hybrid battery may be ille- gally disposed of or dumped,
and it is hazardous to the envi-
ronment or someone may touch
a high voltage part, resulting in
an electric shock.
• The hybrid battery is intended to be used exclusively with your
hybrid vehicle. If the hybrid bat-
tery is used outside of your
vehicle or modified in any way,
accidents such as electric
shock, heat generation, smoke
generation, an explosion and
electrolyte leakage may occur.
When reselling or handing over
your vehicle, the possibility of an
accident is extremely high
because the person receiving the
vehicle may not be aware of these
dangers.
●If your vehicle is disposed of
without the hybrid battery hav-
ing been removed, there is a
danger of serious electric shock
if high voltage parts, cables and
their connectors are touched. In
the event that your vehicle must
be disposed of, the hybrid bat-
tery must be disposed of by
your Toyota dealer or a qualified
service shop. If the hybrid bat-
tery is not disposed of properly,
it may cause electric shock that
can result in dea th or serious
injury.
NOTICE
■Hybrid battery (traction bat-
tery) air intake vent
Do not carry large amounts of
water such as water cooler bottles
in the vehicle. If water spills onto
the hybrid battery (traction bat-
tery), the battery may be dam-
aged. Have the vehicle inspected
by your Toyota dealer.
Hybrid battery (traction
battery) air intake vent

741-4. Hybrid system
COROLLA HV_U
When a certain level of impact is
detected by the impact sensor,
the emergency shut off system
blocks the high voltage current and stops the fuel pump to mini-
mize the risk of electrocution
and fuel leakage. If the emer-
gency shut off system activates,
your vehicle will not restart. To
restart the hybrid system, con-
tact your Toyota dealer.
A message is automatically dis-
played when a malfunction
occurs in the hybrid system or
an improper operation is
attempted.
If a warning message is shown
on the multi-information display,
read the message and follow the
instructions.
■If a warning light comes on, a
warning message
is displayed,
or the 12-volt battery is discon-
nected
The hybrid system may not start. In
this case, try to start the system
again. If the “READY” indicator does
not come on, contact your Toyota
dealer.
NOTICE
■Hybrid battery (traction bat-
tery) air intake vent
●Make sure that the air intake
vent is not blocked, such as by
a seat cover, plastic cover, or
luggage. If the vent is blocked,
charging/discharging of the
hybrid battery (traction battery)
may become limited, possibly
leading to a malfunction.
●Clean the air intake vent regu-
larly to prevent the hybrid bat-
tery (traction battery) from
overheating.
●Do not allow liquid or foreign
material to enter the air intake
vent as this may cause a short
circuit and damage the hybrid
battery (traction battery).
●A filter is installed to the air
intake vent. Wh en the filter
remains noticeably dirty even
after cleaning the air intake
vent, filter cleaning or replace-
ment is recommended. Refer to
P.427 for details on how to clean
the filters.
Emergency shut off sys-
tem
Hybrid warning message