service VOLKSWAGEN TRANSPORTER 2011 Owner's Guide
[x] Cancel search | Manufacturer: VOLKSWAGEN, Model Year: 2011, Model line: TRANSPORTER, Model: VOLKSWAGEN TRANSPORTER 2011Pages: 486, PDF Size: 69.28 MB
Page 278 of 486
A WARNING (Continued)
of braking power, considerably increase brak-ing distance and can cause the brake system to fail completely.
• Please ensure that the correct brake fluid is used. Only use brake fluid that Is explicitly compliant with VW standard 501 14.
• Any other brake fluid or a low-quality one can affect the functioning of the brakes and reduce their effectiveness.
• If a brake fluid compliant with VW stand-ard 501 14 Is not available, use a high-quality brake fluid compliant with DIN ISO 4925 CLASS 4 or the US standard FMVSS 116 DOT 4, but only in exceptional circumstances.
• The refilled brake fluid must be new .
A wARNING
Brake fluid is toxic.
• In order to reduce the risk of poisoning, never use bottles or other containers to store brake fluid. These containers could encour-age other people to drink out of them, even if they are labelled otherwise.
• Brake fluid must always be stored in its original sealed container and kept out of the reach of children.
CD
Brake fluid that has leaked or been split can damage the vehicle palntwork, plastic parts and tyres. Brake fluid that has leaked or been split should be cleaned off the vehicle paint-work and other components Immediately.
& Brake nuid can pollute the environment. Any W spilt service nuids must be cleaned up and disposed of properly.
o:::n Introduction
This chapter contains information on the following subjects:
An economic driving style . . . . . . . . . . . . . . . . . 278
Saving fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Fuel consumption, environmental impact and wear on the engine, brakes and tyres depend largely on three factors:
• Personal driving style.
• Conditions of use (weather, road surface).
• Technical conditions.
An economic driving style
i""1"'n First read and observe the introductory L-J,:.U information and safety warnings & on page 278. .,.
278 I While drivmg
A few simple measures can help save fuel by up to 25%, depending on how you drive.
A WARNING
Adapt your speed and distance from the vehi-cles ahead to suit visibility, weather, road and traffic conditions.
Page 280 of 486
Saving fuel
1/100 km
-10°C
+20 oc
L----------------tkm 5 15 25 30
en-o11S
Fig. 226 Fuel consumption in litres per 100 km at two different outside temperatures.
r-1"'11 First read and observe the Introductory Information and safety warnings&. on page 278.
By adopting an economical driving style and antici-pating the traffic situation ahead, you can easily re-duce fuel consumption by 10-15%.
Cars use most fuel when accelerating. If you think ahead when driving, you will need to brake less and thus accelerate less. Wherever possible, let the car roll slowly to a stop, for instance when you can see that the next traffic lights are red.
Avoid short journeys
Directly after a cold start, the engine has a very high fuel consumption. The engine reaches its working temperature after a few kilometres, when fuel consumption will return to a normal level.
The engine and catalytic converter need to reach their proper working temperature in order to mini-mise fuel consumption and emissions. The out-side temperature is a key factor.
The different rates of fuel consumption for the same distance at both +20"C (+68"F) and at -10"C (+14"F) are shown in Fig. 226.
Therefore, avoid making too many short journeys and car share whenever possible.
Under the same conditions, the vehicle will use more fuel in winter than in summer.
280 I While dnvmg
Not only is it illegal in some countries to "warm up" the cold engine by running it while the vehicle is stationary, it is also technically unnecessary and a waste of fuel.
Adjust the tyre pressure
The correct tyre pressure reduces rolling resist-ance and therefore also fuel consumption.
Ensure that any new tyres purchased have opti-mum rolling resistance.
Use low viscosity engine oils
Fully synthetic low viscosity engine oils reduce fuel consumption. Low viscosity engine oils decrease frictional resistance in the engine and spread bet-ter and more quickly, especially for cold starts. They are especially effective In vehicles that make alotofshortjourneys.
Always ensure that the engine oil level is correct and that you keep to the service intervals (oil change intervals).
When buying engine oil, always make sure it com-plies with engine oil norms and has been approved by Volkswagen Commercial Vehicles.
Avoid unnecessary loads
Lighter vehicles are more economical and have lower environmental impact. An extra 100 kg, for example, can increase fuel consumption by up to 0.311100 km.
Remove all unnecessary objects and loads from the vehicle.
Remove any unnecessary special equipment and accessories
The more aerodynamic a vehicle, the lower its fuel consumption. Special equipment and accessories, such as roof carriers or bicycle carriers, make the vehicle less aerodynamic.
You should therefore remove any special equip-ment and luggage carriers that are not in use, es-pecially if you are going to be driving at high speeds.
Page 322 of 486
Air conditioning system
Heating, ventilating, cooling
o:n Introduction
This chapter contains information on the following subjects:
Controls for Climatic . . . . . . . . . . . . . . . . . . . . 323
Controls for Climatronic . . . . . . . . . . . . . . . . . 325
Controls for the heating and fresh air system . 327
Information on the air conditioning system . . . 328
..................... m
Air recirculation mode . . . . . . . • . . . . . . . . . . . . 330
Windscreen heating . . . . . . . . . . . . . . . . . . . . . 331
Roof ventilator . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Displays for the Climatronic information
Depending on the vehicle equipment level, infor-mation on the Climatronic is displayed briefly on the screen of the factory-fitted radio or navigation system.
The dust and pollen filter
The dust and pollen filter with activated charcoal reduces the level of impurities in the outside air en-tering the vehicle.
The dust and pollen filler must be changed regular-ly to avoid impairing the performance of the air conditioning system.
The dust and pollen filter must be changed more frequently than stated in the service schedule if the efficiency of the filter declines prematurely due to the vehicle being used in areas with high levels of air pollution.
Additional information and warnings:
• Exterior views 5
• Wipers/washer 116
• Supplementary heaters (auxiliary air heater or auxiliary coolant heater) 332
• Cleaning and caring for the vehicle exterior 380
A WARNING
Poor visibility through all windows increases the risk of collisions and accidents, which can cause serious injuries.
• Always ensure that all windows are free of ice, snow and mist to ensure good visibility.
3221 While driving
A WARNING (Continued)
• Maximum heat output, which Is needed to defrost the windows as quickly as possible, is only available when the engine has reached Its operating temperature. Do not start your journey until you have good visibil-Ity.
• Always ensure that the heating and fresh air system or the air conditioning system and the rear window heating are used correctly so that you have good visibility.
• Never use the air reclrculatlon mode for an extended period. If the cooling system Is switched off, the windows can mist up very quickly In air reclrculatlon mode and reduce visibility considerably.
• Always switch off the air reclrculatlon mode when it Is not required.
A WARNING
Stale air can quickly make the driver tired and affect their concentration, which In turn can cause collisions, accidents and serious Inju-ries.
• Never switch off the blowers or switch on the air recirculatlon mode for an extended pe· riod as this prevents fresh air from entering the vehicle interior.
• Repairs to the air conditioning system re-quire specialist knowledge and special tools. Volkswagen Commercial Vehicles recommends using a Volkswagen Commercial Vehicles deal-ership for this purpose.
Page 341 of 486
A WARNING (Continued)
CD
-Please ensure that the spare fuel can is· ter corresponds with the Industry stand· ard, for example AN SI or ASTM F852-86.
• Remove split fuel from all vehicle compo· nents as quickly as possible In order to avoid damage to the wheel housing, tyres and vehicle paint.
• • Filling up with petrol in a vehicle fitted with a diesel engine or refilling with diesel in vehicle equipped with a petrol engine can cause seri· ous ands expensive engine damage and dam· age to the fuel system that is not covered by
Indicator lamps and fuel gauge
Fig. 269 In the instrument cluster: fuel gauge for petrol and diesel.
CD
any Volkswagen Commercial Vehicles guaran· tee. Do not start the engine under any circum-stances if you have refilled using the Incorrect fuel. Seek expert assistance. The substances In these fuels can cause serious damage to the fuel system and to the engine itself if it Is switched on.
• Vehicles with a diesel engine should under no circumstances be filled and driven with pet· rol, kerosene, heating oil or any other fuels that have not been expressly approved for diesel engines. Other fuels could cause extensive and expensive engine damage and damage to the fuel system which will not be covered by any Volkswagen Commercial Vehicles guarantee.
r.:Gh Fuels can pollute the environment. Any spilt W service fluids must be cleaned up and dis· posed of properly.
Lit up Needle position Possible cause & Solution 269
b Red marking (arrow) Fuel tank almost empty. Fill the tank as soon as possible Reserve is used up 343.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few seconds.
When the Indicator lamp Blllghts up, the supple-mentary heating system and fuel-powered supple-mentary heater switch off automatically.
A WARNING
Driving the vehicle when the fuel level is too low could lead to your vehicle breaking down In traffic, accidents and serious injuries.
• When the fuel level is too low, the fuel supply to the engine could be Irregular, espe-cially when driving up or down hills and in-clines. .,..
At the filling station 341
Page 343 of 486
Capacities
r--('n First read and observe the introductory L-W.I information and safety warnings & on page 340.
Checks when filling the tank
r--r'n First read and observe the introductory L-W.I information and safety warnings & on page 340.
Checklist
Never carry out any work on the engine or in the engine compartment if you are not familiar with the necessary procedures and the general safety re-quirements or if the correct operating equipment, fluids and unsuitable tools are not available 350, Preparation for working in the engine compartment! The work should be carried out by a qualified workshop if you are uncertain. Please en-sure that the following are checked regular1y, pref-erably every time you fill the tank:
..( Windscreen washer fluid level 116
..( Engine oil level 353
Fuel
c:QJ Introduction
This chapter contains information on the following subjects:
Petrol
Diesel ...
344 345
Different engines require different fuels. The facto-ry-fitted sticker on the inside of the tank flap indi-cates the fuel type that is required for your particu-lar vehicle.
Volkswagen Commercial Vehicles recommends us-ing fuels with a low sulphur content or which are sulphur-free in order to reduce fuel consumption and prevent damage to the engine.
If the engine is not running smoothly or begins to judder, this can indicate poor or inadequate fuel quality, e.g. water in the fuel. If these symptoms appear, reduce the vehicle speed immediately and drive to the nearest qualified workshop at medium engine speeds, avoiding high engine loading. If these symptoms occur immediately after the vehi-
Fuel tank capacity
Approx. 80.0 I,
..( Engine coolant level 358
..( Brake fluid level 269
..( Tyre pressure 367
..( Vehicle lighting necessary for traffic safety:
-Turn signals
-Side lights, dipped beam headlights and main beam headlights
-Tail light cluster
-Brake lights
-Rear fog light 1 08
Information on changing bulbs 432.
cle has been refuelled, switch the engine off as soon as it is safe to do so and seek expert assis-tance. This can help to prevent further damage.
Additional information and warnings:
• Filling the tank 340
• Engine management system and exhaust puri-fication system 407
• Service schedule
A WARNING
Incorrect handling of fuel can cause explo-sions, fire, serious burns and other injuries.
• Fuel is highly explosive and inflammable.
• Never handle fuel near open flames, sparks or glowing matter (e.g. cigarettes).
• Keep naked flames, hot parts and sparks at a safe distance.
At the filling station 1343
Page 344 of 486
A WARNING (Continued)
• Switch off your mobile telephone or two-way radio when dealing with fuel. Electro-magnetic radiation can generate sparks which can in turn start a fire.
• Avoid electrostatic discharge and electro-magnetic radiation in the direct vicinity of fuels.
• Never spill fuel in the vehicle or In the lug-gage compartment.
Petrol
1"'111 First read and observe the introductory L-lo::.l.l information and safety warnings & on page 343.
Petrol types
Vehicles with a petrol engine must be run on un-leaded petrol in compliance with the European standard EN 228 =>
Volkswagen Commercial Vehicles recommends petrol with a low sulphur content or sulphur-free petrol for use with this engine. This reduces petrol consumption.
Petrol additives
The quality of petrol influences the running proper-ties, performance and service life of the engine. This is why the vehicle should be refuelled with good quality petrol that has only non-metallic addi-tives pre-added by the petroleum industry. These petrol additives help to prevent corrosion. keep the fuel system clean, and prevent the build-up of de-posits in the engine.
If good quality petrol containing non-metallic addi-tives is not available, or if engine problems arise. the necessary petrol additives must be added to the petrol when refuelling =>
A WARNING (Continued)
• Comply with any relevant safety Informa-tion and legislation concerning the handling of fuels.
Not all petrol additives are effective. The use of un-suitable petrol additives can cause considerable damage to the engine and catalytic converter. Met-allic additives should be avoided at all times.
Petrol additives on sale that are intended to im-prove knock resistance or increase the octane number can also contain metallic additives =>
• Before filling up with petrol, check whether the fuel corresponds to the vehicle's require-ments according to the fuel standard Informa-tion at the pump.
• Only use fuel that complies with the EN 228 standard and has the correct octane number. Otherwise, the engine and the fuel system can suffer considerable damage. The engine can al-so lose power or fall.
• The use of unsuitable petrol additives can cause considerable damage to the engine and catalytic converter.
• If, In an emergency, you have to use petrol with an octane number lower than the recom-mended number, drive at medium engine speeds and avoid high engine loading. Avoid high engine speeds and heavy engine loads. Failure to do so can result In engine damage. Fill the tank with petrol with the correct octane number as soon as possible. .,.
Page 345 of 486
CD
• Fuels that are identified at the fuel pump as containing metallic additives may not be used. LRP fuel (lead replacement petrol) also con-tains high concentrations of metallic additives. Risk of engine damage I
Diesel
r'""'('n First read and observe the Introductory L-J,:.U Information and safety warnings & on page 343.
Diesel
Diesel fuel must comply with the European stand-ard EN 590 (in Germany DIN EN 590).
The service intervals are shorter if you use diesel with a high sulphur content =>Booklet Service schedule =>CD. A Volkswagen Commercial Vehicles dealership will be able to tell you which countries have diesel with a high sulphur content.
Where diesel fuel complying with the EN 590 standard is not available, Volkswagen Commercial Vehicles dealerships and filling stations will have information on which fuels do comply with the EN 590 standard.
Do not mix fuel additives (thinners. or similar addi-tives) with diesel.
Winter diesel
When using summer-grade diesel. difficulties may be experienced at temperatures below o•c (+32.F)
because the fuel thickens due to paraffin separa-tion. For this reason winter-grade diesel which can be used at temperatures below -2o•c (·4°F) is available in countries such as Germany during the cold months.
In countries with different climatic conditions the diesel sold generally has different temperature characteristics. Check with a Volkswagen Com-mercial Vehicles dealer or filling stations in the country concerned regarding the type of diesel fuels available.
it is not unusual for a cold diesel engine to be loud-er in cold temperatures that in warm weather. In addition, exhaust emissions may be tinged with blue while the engine starts and reaches operating temperature. The amount of exhaust fumes de-pends on the outside temperature.
CD
• Just one tankful of leaded fuel, or fuel con-taining other metallic additives, can seriously Impair the efficiency of the catalytic converter and can also cause considerable damage to the catalytic converter and engine.
Diesel vehicles are equipped with a filter pre-heat-er system. This ensures that the fuel system re-mains operational even down to approximately -24•c (-11.F) provided that winter-grade diesel which is safe down to -15•c (+5.F) is used.
However, if the fuel has thickened to such an ex-tent that the engine will not start at temperatures below -24•c (-11.F) simply place the vehicle in a warm garage or workshop for a while.
Supplementary heater
Vehicles fitted with a diesel engine may also be equipped with a fuel-driven supplementary heater. This heater is powered with fuel from the vehicle tank. In this case, odour and water vapour may es-cape from the vehicle, and there may be a greater quantity of smoke. This is quite normal when the system is in use, and does not indicate damage or a fault in the system.
The supplementary heater will be switched off au-tomatically if the level in the fuel tank is low (re-serve level).
A WARNING
Never use a start booster. Start boosters may explode or cause the engine to suddenly run at high revs, which can cause serious Injuries and engine damage.
CD
• Before filling up with diesel, check whether the fuel corresponds to the vehicle's require-ments according to the fuel standard Informa-tion at the pump.
• Only use fuel that complies with the EN 590 standard and has the correct cetane number. Otherwise, the engine and the fuel system can suffer considerable damage. The engine can al-so lose power or fall. ..,.
At the filling station 1345
Page 346 of 486
CD
• Your vehicle is not suitable for use with bio-diesel and must not be filled up or driven with biodiesel. Failure to observe this point can re-sult in damage to the fuel system and engine.
• Some diesel manufacturers blend biodiesel with diesel fuel in compliance with European Standard 590 or an equivalent standard (in Ger-many). Use of this diesel is allowed and will not damage the engine or fuel system.
• The diesel engine has been developed for use with diesel only. For this reason, petrol, heating oil or other unsuitable fuels may not be used. These fuels can cause serious damage to the fuel system and engine.
CD
• The service life of the diesel particulate filter can be reduced considerably if diesels with a high sulphur content are used. A Voikswagen Commercial Vehicles dealership will be able to tell you which countries have diesel with a high sulphur content.
o:::n Introduction
This chapter contains information on the following subjects:
Warning and indicator lamps Refilling Ad Blue® ... 347
348
SCR catalysts can be used to reduce emissions from diesel engines (SCR = Selective Catalytic Re-duction). The SCR catalyst uses Ad Blue® urea sol-ution to convert nitrogen oxides into nitrogen and water.
If the vehicle is equipped with this kind of emission control system for diesel vehicles, the filler neck for the Ad Blue® tank is located below the filler cap for the fuel tank.
The Ad Blue® level should be checked within the scope of the service work Service schedule.
Information on AdBiue®
The Ad Blue® consumption figures depend on the individual driving style, the system's operating tem-perature and the ambient temperature that the ve-hicle is operated in.
The vehicle is fitted with a separate tank for Ad Bl-ue®. The Ad Blue® tank holds approximately 13 li-tres. For technical reasons, the capacity may be slightly larger when refilling using refill bottles.
The Ad Blue® tank must never run empty. As of a remaining distance of approximately 2,400 km. the instrument cluster display will indicate that the
346 While drivmg
Ad Blue® must be refilled 348. If the re-maining range is 0 km, the engine cannot be star-ted anymore 347.
The Ad Blue® trademark is held by the German As-sociation of the Automobile Industry (VDA) in the USA, Germany, the European Union and other countries.
Additional information and warnings:
• Fuel 343
• Accessories, modifications, repairs and renewal of parts 394
A WARNING
If the AdBiue® level is too low, the vehicle cannot be restarted after the Ignition has been switched off. Starting with jump leads is also not possible.
• Refill AdBiue® at the latest when the re-maining distance reaches approximately 1,000 km.
• Never allow the Ad Blue® tank to run emp-ty.
A WARNING
Ad Blue® is an Irritant and corrosive fluid that can damage the skin, eyes and breathing passages upon contact.
Page 350 of 486
Cleaning and maintenance
In the engine compartment
Preparation for working in the engine compartment
ClJ Introduction
This chapter contains information on the following subjects:
Preparing the vehicle for working in the engine compartment . . . . . . . . . . . . . . . . . 352 Opening and closing the bonnet 352
Always park the vehicle on a level and stable sur-face before carrying out any work in the engine compartment.
The engine compartment of a motor vehicle is a hazardous area. Never carry out any work on the engine or in the engine compartment if you are not familiar with the requisite procedures and general safety requirements, or if you only have access to incorrect operating equipment, service fluids, and unsuitable tools &. The work should be carried out by a qualified workshop if you are uncertain. Serious injuries can be caused if work is carried out incorrectly.
Additional information and warnings:
• Exterior views 5
• Wipers/washer 116
• Starting and stopping the engine 257
• Brake fluid 269
• Pull-away assist systems (starUstop system) 282
• Checks when filling the tank 340
• Engine oil 353
• Engine coolant 358
• Battery page 362
• Accessories, modifications, repairs and renewal of parts 394
A wARNING
Unintentional vehicle movements during service work can cause serious injury.
• Never work underneath a vehicle if it is not secured against rolling away. If you are working underneath the vehicle while the wheels are on the ground, the vehicle must
350 I Cleanmg and maintenance
A WARNING (Continued)
be on a level, the wheels must be blocked and the vehicle key must be removed from the ignition lock.
• If you have to work underneath the vehi-cle, use suitable stands to provide extra sup-port for the vehicle. The vehicle jack is not sufficient for this task and can fail, which can lead to serious injuries.
• The start/stop system must have been de-activated.
A WARNING
The engine compartment of any motor vehi-cle is a dangerous area. Serious injuries can be sustained here.
• The utmost care and attention must be paid when carrying out any work and you must follow the general safety rules. Never take any risks.
• Never do any work on the engine or in the engine compartment unless you know exact-ly how to carry it out. If you are uncertain of what to do, the work should be carried out by a qualified workshop. Serious Injuries can re-sult from work that has not been carried out properly.
• Never open the bonnet if you see steam or coolant escaping from the engine compart-ment. Hot steam or coolant can cause seri-ous burns. Always wait until you can no lon-ger see or hear steam or coolant coming from the engine compartment.
• Always allow the engine to cool down be-fore opening the bonnet.
• Hot parts of the engine or exhaust system can burn the skin.
• The following points should be noted be-fore opening the bonnet once it has cooled down.
-Apply the handbrake fully and move the selector lever to position P or move the manual gear lever to the neutral position. .,..
Page 351 of 486
A WARNING (Continued)
-Remove the vehicle key from the igni-tion lock.
-Always keep children away from the en-gine compartment and never leave the ve-hicle unattended.
• The engine cooling system Is under pres-sure when the engine Is hot. Never open the cap of the coolant expansion tank when the engine Is hot. Coolant may spray out and cause serious burns and other Injuries.
-Turn the cap slowly and very carefully anti-clockwise while exerting gentle down-ward pressure on the cap.
-Always protect the face, hands and arms from hot coolant or steam with a large, thick cloth.
• When refilling, do not spill any service flu-ids on engine components or on the exhaust system. The spilt service fluids can start a fire.
A WARNING
High voltages in the electrical system can cause electric shocks, burns, serious injuries and death!
• Never short circuit the electric system. The vehicle battery could explode.
• Please note the following guidelines to help reduce the risk of an electric shock and serious Injuries while the engine is running or being started:
-Never touch the electrical wiring of the Ignition system.
A WARNING
There are rotating components in the engine compartment that can cause serious injury.
• Never place your hand near these compo-nents or In the radiator fan. Touching the ro-tary blades can result in serious injuries. The fan Is temperature-controlled and can start automatically, even if the engine has been switched off and the vehicle key has been re-moved from the ignition lock.
• If any work has to be performed when the engine Is started or with the engine running, there is an additional, potentially fatal, safety risk from the rotating parts, such as the drive belts, alternator, radiator fan, etc., and from the high-voltage ignition system. Always be particularly careful.
A WARNING (Continued)
-Always ensure that no body parts, jew-ellery, ties, loose items of clothing or long hair can be caught up in rotating engine components. Before starting work, re-move any jewellery and ties, tie up long hair and pull clothes In tightly to avoid them getting caught In the engine com-partment.
-Always depress the accelerator careful-ly and never without due consideration. The vehicle can start to move even if the handbrake is applied.
• Always ensure that you have not left any objects, such as cleaning cloths and tools, in the engine compartment. Any forgotten items can cause malfunctions, engine damage and fires.
A WARNING
Additional insulating materials such as cov-ers in the engine compartment could disrupt the operation of the engine, cause damage and lead to severe Injuries.
• Never cover the engine with any Insulating materials.
A WARNING
Service fluids and some materials In the en-glne compartment are highly flammable and can cause fires and serious Injuries!
• Never smoke while working on the vehl-cl e.
• Never work near naked flames or sparks .
• Never spill fluids onto the engine. They could Ignite on hot engine components and hence cause injuries.
• Please note the following when carrying out any work on the fuel system or the elec-trlcal system:
-Always disconnect the vehicle battery. Ensure that the vehicle Is unlocked when the vehicle battery Is disconnected as oth-erwlse the anti-theft alarm will be activa-ted.
-Never work in the direct proximity of heating systems, water heaters or any oth-er open flames.
• Always have a fully functional and tested fire extinguisher to hand.
In the engine compartment I 351
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