lane assist VOLKSWAGEN TRANSPORTER 2013 Owners Manual

While driving .. ...... 257
Starting the engine, changing gear and parking
-Starting and stopping the engine .. 257
-Changing gears . . . . . . . . . .......... 260
-Braking, stopping and parking ......... 269
-Driving with respect for the environment 278
-Steering ........... 281
Driver assist systems
-Pull-away assist systems .... 282
-ParkPilot ............................ 287
-Reversing camera (Rear Assist) ....... 291
-Cruise control system (CCS) . . . . . ... 295
-Adaptive cruise control (ACC) ......... 298
-Area monitoring system (Front Assist) .. 307
-Lane change assist system (Side Assist) . .. . . .. .. . . . . . . . . .......... 312
-Driver Alert System (recommendation for rest breaks) . . . . . . . . . . ......... 315
-Adaptive chassis control (DCC) ........ 317
-Tyre monitoring system . . . . . . . ....... 318
Air conditioning system
-Heating, ventilating, cooling ........... 322
-Supplementary heaters (auxiliary air heater or auxiliary coolant heater) .... 332
At the filling station
-Filling the tank ....................... 340
-Fuel . . . . . . . . . . . . . . . . ........ 343
-Emission control system for diesel vehicles (AdBiue®j ................... 346
Cleaning and maintenance ...... 350
In the engine compartment
-Preparation for working in the engine compartment . . . . . . . . . . . . . . . . 350
-Engine oil ........................... 353
-Coolant ..................... 358
-Vehicle battery ....................... 362
Wheels and tyres
-Useful information about wheels and
tyres . . . . . . . . . . . . . . ..... 367
Vehicle care and maintenance
-Caring for and cleaning the vehicle exterior . . . . . . . . . . . . . . . . . . . ... 380
-Cleaning and caring for the interior ..... 388
-Accessories, modifications, repairs and renewal of parts . . . . . . . .... 394
-Mobile online services .. 402
-Consumer information 404
-Engine management system and exhaust purification system . . . .. 407
If and when ........................ 410
Practical tips
-Frequently asked questions ........... 410
-In an emergency ..................... 411
-Manual opening and closing . . . . . . . . . 413
-Vehicle toolkit . . ............... 416
-Hubcaps.. . .................... 417
-Changing a wheel .................... 420
-Breakdown set ....................... 425
-Fuses................ . . 429
-Changing bulbs . . . . . . . . .....•.... 432
-Jump starting . . . . . . .......... 443
-Tow-starting and towing . . . 446
Technical data ...
Technical data
-Vehicle data
-Petrol engines
-Diesel engines ..
Abbreviations
Index .......... .
... 450
... 450
......... 453
455
..... " ... 463
.. 465
Table of Contents 3

Overview of the vehicle
Exterior views
Side view
Fig. 1 Overview of the left vehicle side. The items G).@,@.® and® are also at the same position on the right side of the vehicle (depending on the equipment).
Key to Fig. 1:
G) Exterior mirrors ................................................................ .
-Integrated aerial Radio, provision for mobile telephone, infotainment system, navigation system
-Lane change assist system display (Side Assist) ................................ .
@ Tank flap . . . . . . . . . . . . . . . . . . . .................................... .
@ Door release lever ................................................... .
@ Side sliding door rail ............. .
® Jacking points ..
® Additional turn signal light .. _ .
Exterior views
121
312
340, 346
45,46
46
420
106

Symbol Meaning=>& See
Lane change assist system currently not available. =>page 312 .
The fog light is switched on. =>page 106
.......,,...., Turn signal, left or right. =>page 106 r., Hazard warning lights switched on. =>page 411
Trailer turn signals in operation. =>page 139
Lit up: depress the brake pedal. Changing gear
CS» =>page 260 Flashing: the lock button in the selector lever is not engaged. Braking, stopping and parking =>page 269
The cruise control system (CCS) is controlling the speed. =>page 295
(") Adaptive cruise control (ACC) active. No vehicle has been detec-ted ahead. =>page 298
th. Lit up: Hill Descent Assist switched on. =>page 285 Flashing: the lock button in the selector lever is not engaged.
Main beam is switched on or the headlight flasher is being opera!-=>page 106 ed.
When displayed in white: Adaptive cruise control (ACC) active.
B'
Vehicle detected ahead.
When displayed in grey: Adaptive cruise control (ACC) not active. =>page 298
System switched on, does not regulate.
Main beam assist (Light Assist) is activated. =>page 110
Lit up: service interval display. =>page 22
,....c. Flashes alternately with selector lever display, e.g. 0: fault in dual clutch gearbox (DSG®. =>page 260
(A) The starUstop system is available, automatic engine stop is active.
The starUstop system is not available. =>page 282
(J9 OR: the starUstop system has switched off the engine automatical-ly.
*
Black ice warning. The outside temperature is below =>page 19 +4·c (+39.F).
® A mobile telephone is connected via Bluetooth to the factory-fitted => Booklet Radio, pro-provision for mobile telephone. vision for mobile tele-
Mobile telephone battery charge level. Only for factory-fitted provi-phone, infotainment system, navigation sion for mobile telephone. system
A WARNING A WARNING (Continued)
Failure to observe illuminated warning lamps and text messages can lead to your vehicle breaking down in traffic, and can cause acci-dent and serious injury.
• Never ignore any illuminated warning lamps or text messages.
Overv1ew of the vehicle
• Stop the vehicle as soon as possible and when safe to do so.
• Stop the vehicle at a safe distance away from moving traffic and ensure that no part of the exhaust system can come Into contact with any inflammable material underneath the vehicle, e.g. dry grass or fuel. ll>

Settings menu
rn First read and observe the introductory information and safety warnings & on page 24.
Settings menu Function
Assist systems Settings for the various driver assist systems =:.page 30, Assist systems sub-menu.
Language Setting the language for the display texts and messages in the navigation system.
MFD data Settings for which MFD display items should appear in the instrument cluster dis-play. A '1ick" indicates that a display item is activated.
Convenience Settings for the vehicle's convenience functions 31, Convenience sub-menu.
Lights & Vision Settings for the vehicle lighting =:.page 31, Lights & Vision submenu.
Coasting Switching coasting for 7-speed dual clutch gearbox DSG® on or off=:. page 260.
Setting the hours and minutes for the clock in the instrument cluster and in the nav-Time igation system. The time can be shown in a 12 and 24 hour display. An S may be shown in the upper part of the display to indicate that summer time Is selected.
Winter tyres Setting the visual and acoustic speed warning. Use this function only when winter tyres are fitted which are not designed for the vehicle's top speed.
Units Setting the units for temperature, consumption values and distances.
Tyre pressure Store the tyre pressures of all tyres in the tyre monitoring system again.
Switching the second speed display on or off. A "tick" indicates that a display item Alt. speed dis. is activated. it is not possible to switch off the second speedometer display in those countries where the law stipulates that the display cannot be deactivated.
Service Calling up service messages or resetting service interval displays.
Factory setting The functions in the Settings menu are reset to the factory settings.
Back The display returns to the main menu.
Assist systems submenu
rn First read and observe the introductory information and safety warnings & on page 24.
Assist systems submenu
Side Assist
Front Assist
ACC
Driver alert
Function
Switches the lane change assist system on or off and adjusts the base brightness of the warning =:.page 312.
Switches the Front Assist system and related warnings on or off =:.page 307.
Activation or deactivation of the last selected distance. The following functions can be set: -Gearbox programme, -Active distance setting (time interval to the vehicle ahead) when the adaptive cruise control (ACC) is switched on ::.page 298.
Switching the Driver Alert System (recommendation for rest breaks) on and off ::.page 315.
Overview of the vehicle

A WARNING (Continued)
• If the brake servo does not function or the vehicle is being towed, the brake pedal will have to be depressed more forcefully as the braking distance will be Increased due to the lack of assistance for the brake system.
CD
• Never let the brakes "rub" by applying light pressure to the brake when it is not necessary to brake. Continual pressure on the brake pedal will overheat the brakes. This can considerably reduce the brake effect, increase the braking distance and, In certain circumstances, cause the brake system to fail completely.
Brake support systems
r-f'n First read and observe the Introductory l..-Wl information and safety warnings&. on page 269.
The brake support systems ESC, ABS, BAS, TCS and EDL only function when the engine is running. They make a considerable contribution to active driving safety.
Electronic stability control (ESC)
The ESC helps to reduce the risk of skidding and to improve driving stability by braking individual wheels in certain driving situations. The ESC de-tects critical driving situations such as oversteer, understeer and wheelspin. The system helps to stabilise the vehicle through targeted application of the brakes or by reducing engine torque.
ESC has its limitations. lt is important to realise that ESC cannot overcome the laws of physics. ESC will not be able to assist in every situation faced by a driver. For example, ESC will not be able to assist every time that there is a sudden change in the road surface quality. If a section of dry road is suddenly covered with water, mud or snow, ESC will not be able to assist in the same manner as on a dry road. If the vehicle aquaplanes (drives on a layer of water rather than on the road surface), ESC will not be able to assist in steering the vehicle as the contact to the road surface has been interrupted and it is therefore no longer pos-sible to steer or brake the vehicle. When driving at speed through bends, particularly on stretches of road with many bends, the ESC will not always be able to process complicated driving situations as
2741 While dnvang
• Before driving down a long, steep gradient, reduce speed and change to a lower gear or move the selector lever to a lower position. This will make use of the engine braking effect and relieve the load on the brakes. The brakes could otherwise overheat and possibly fall. The brakes should only be used to slow or stop the vehicle.
m If the front brake pads are tested, the rear L!..J brake pads should be tested at the same time. Regularly check the thickness of the brake pads through the openings in the rims or from the underside of the vehicle. If necessary, remove the wheels to carry out a comprehensive check. Volks-wagen Commercial Vehicles recommends using a Volkswagen Commercial Vehicles dealership for this purpose. effectively as at lower speeds. When towing a trail-er, ESC is unable to assist the driver in regaining control over the vehicle.
Always adapt your speed and driving style to suit visibility, weather, road and traffic conditions. ESC cannot defy the laws of motion, improve the availa-ble power output, or keep the vehicle on the road if insufficient care and attention on the part of the driver causes the vehicle to leave the road. In-stead, the ESC improves the chances of keeping the vehicle under control and, in extreme on-road driving situations, exploits the driver's steering in-put to keep the vehicle travelling in the desired di-rection. If the vehicle is driving at a speed that leads it to leave the road before the ESC can pro-vide any kind of support, the ESC will be unable to provide any assistance.
The ASS, BAS, TCS and EDL systems are integra-ted into the ESC. The ESC is always on. If the trac-tion achieved in certain situations is not sufficient, TCS can be switched off by pressing the ASR (TCS) button =>Fig. 224. Always ensure that ASR (TCS) is switched back on again once traction is sufficient.
Automatic Post-Collision Braking System
In the event of an accident, the Automatic Post-Collision Braking System can help the driver to re-duce the risk of skidding, and the danger of secon-dary collisions, through automatic braking.

The Automatic Post-Collision Braking System only functions in frontal, side and rear collisions if the airbag control unit registers the corresponding trig-gering threshold during the accident, and the acci-dent occurs at a speed greater than 10 km/h (6 m ph).
The ESC brakes the vehicle automatically, provi-ded that the hydraulic braking system, the ESC and the electrical system are undamaged in the accident and remain functional.
The following actions override automatic braking in the event of an accident:
• When the driver depresses the accelerator. No automatic braking occurs.
• When the brake pressure transmitted through the depressed brake pedal is greater than the brake pressure provided by the system. The vehi-cle is braked manually.
Anti-lock brake system (ABS)
The ABS prevents the wheels from locking when the brakes are applied up until the point where the vehicle is nearly stationary and assists the driver in steering the vehicle and keeping it under control. This means that the vehicle is less likely to spin, even when the brakes are depressed fully:
• Depress and hold the brake pedal with force. Do not take your foot off the brake pedal or reduce the force on the brake pedal.
• Do not pump the brake pedal or reduce the pressure on the brake pedal.
• Steer the vehicle while the brake pedal is fully depressed.
• The ABS will switch off when the brake pedal is released or if the pressure on the brake pedal is reduced.
If the ABS is taking corrective action, there is a pulsing movement in the brake pedal and some noise. However, ABS will not necessarily guaran-tee shorter braking distances in a// conditions. The braking distance could even be longer when brak-ing on gravel or on fresh snow covering an icy or slippery surface.
Brake Assist system (BAS)
The Brake Assist system can help to reduce the braking distance. The Brake Assist system reinfor-ces brake pressure when the driver depresses the brake pedal quickly in an emergency situation. As a result, full braking power is made accessible very quickly, braking power is reinforced and the brak-ing distance reduced. This means that the ABS is activated more quickly and more effectively.
Do not reduce the pressure on the brake pedal. The Brake Assist system will switch off the brake servo automatically when the brake pedal is re-leased or if the pressure on the brake pedal is re-duced.
Traction control system (TCS)
The TCS reduces the engine output if wheels pin occurs and adapts the output to suit road surface conditions. TCS helps the car to start moving, ac-celerate and climb gradients in unfavourable road conditions.
The TCS can be switched on and off manually 276.
Electronic differential lock (EDL)
The EDL is available for normal driving on straight roads. EDL brakes the wheel that has lost traction and distributes the driving force to the other drive wheels. To prevent the disc brake of the braked wheel from overheating, the EDL cuts out automat-ically if subjected to excessive loads. The EDL will switch on again automatically when the brake has cooled down.
A WARNING
Driving fast on icy, slippery or wet roads can lead to a loss of control of the vehicle and could cause serious injury to the driver and passengers.
• Always adapt your speed and driving style to suit visibility, weather, road and traffic con-ditions. Do not Jet the extra safety afforded by the brake support systems ABS, BAS, EDL, TCS and ESC tempt you into taking any risks when driving.
• The Intelligent technology of the brake support systems cannot overcome the Jaws of physics or system-related vehicle limita-tions. Slippery and wet roads will remain dan-gerous, even when the ESC and other sys-tems are active.
• Driving too fast on wet roads can cause the wheels to Jose contact with the road sur-face and aquaplane. The vehicle cannot be braked, steered or controlled once it has lost contact with the road surface.
• Brake support systems cannot prevent an accident if, for example, you are driving too close to the vehicle in front or are driving too fast for the individual situation. .,.
Starting the engine, changing gear and parking 275

• System version 1 functions at speeds of 30-160 km/h (20 mph -100 mph).
• System version 2 functions at speeds of 30-210 km/h (20 m ph-130 m ph).
In vehicles with a dual clutch gearbox DSG®, the adaptive cruise control (ACC) can brake the vehi-cle until it comes to a complete standstill behind a vehicle in front that is stopping.
Driver prompt to take over control
There are system-specific limits on the adaptive cruise control (ACC) when driving. This means that the driver may have to control the speed and dis-tance between the vehicle and other vehicles in certain circumstances.
The driver is told to take control of the vehicle via a message on the instrument cluster display prompts a braking intervention, and a signal tone =<>page 300.
Additional information and warnings:
• Exterior views =<>page 5
• Volkswagen information system =<>page 24
• Cruise control system (CCS) =<>page 295
• Area monitoring system (Front Assist) =<>page 307
• Accessories, modifications, repairs and renewal of parts =<>page 394
A WARNING
The intelligent technology used in the adap-tive cruise control (ACC) cannot overcome the laws of physics, and functions only within the limits of the system. Careless or uninten-tional use of the adaptive cruise control (ACC) can cause accidents and lead to seri-ous injury. The system Is not a substitute for the full concentration of the driver.
• Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic conditions.
• Do not use the adaptive cruise control (ACC) in poor visibility, on steep or winding roads, or on slippery road surfaces e.g. on snow, ice, wet roads, loose chippings or floo-ded roads.
A WARNING (Continued)
• Never use the adaptive cruise control (ACC) off-road or on unsurfaced roads. The adaptive cruise control (ACC) is designed for use on surfaced roads only.
• The adaptive cruise control (ACC) does not react to stationary obstacles, e.g. the tail end of a traffic jam, a vehicle that has broken down, or vehicles waiting at traffic lights.
• The adaptive cruise control (ACC) does not react to persons, animals or vehicles crossing or approaching in the same lane.
• If the adaptive cruise control (ACC) speed reduction is insufficient, you should brake the vehicle by depressing the foot brake.
• Brake the vehicle by depressing the brake if the vehicle rolls inadvertently on after the driver has been prompted to take control of the vehicle.
• If the instrument cluster display indicates that the driver should take control of the vehi-cle, you have to regulate the distance your-self.
• The driver must be prepared to take con-trol of the vehicle (by accelerating or braking) at all times.
CD
Switch off the adaptive cruise control (ACC) if you suspect that the radar sensor has been damaged. This can help to prevent secondary damage. Have the radar sensor realigned.
• Repair work on the radar sensor will require special knowledge and tools. Volkswagen rec-ommends using a Volkswagen dealership for this purpose.
m If the adaptive cruise control (ACC) does not L!J function as described in this chapter, do not use it, and have the system checked by a qualified workshop. Volkswagen recommends using a Voikswagen dealership for this purpose.
m The maximum vehicle speed when the adap-L!J live cruise control (ACC) is active is limited to either 160 km/h (1 00 m ph) or 210 km/h (130 m ph). depending on the system version.
m If the adaptive cruise control (ACC) is active, L!J unfamiliar noises may be heard during the automatic braking procedure. These are caused by the braking system. Driver assist systems I 299

When the highest level is reached, the distance re-turns to the lowest level when the button is press-ed again.
The distance level can also be set using the Q or Q buttons on the multifunction steering wheel im-mediately after the(!) button on the multifunction steering Fig. 241 has been pressed.
Select the Settings menu, Assist systems submenu, ACC to set the distance to be used when the ACC is switched on 24.
Setting the gearbox programme
The acceleration response can be influenced by the gearbox programme selected. The programme can be set Using the ACC option in the Assistant submenu in the Settings menu. The following gearbox programmes can be selected:
• Normal
• Sport
• Eco
The following conditions can prevent the adaptive cruise control (ACC) from reacting:
• If the accelerator is depressed.
• If no gear is selected.
• If the ESC is taking corrective action.
• If there is a fault in several brake lights on the vehicle or on a trailer with an electrical connection to the vehicle.
• If the vehicle is reversing.
• System version 1: if the vehicle is travelling faster than approximately 160 km/h (1 00 m ph).
• System version 2: if the vehicle is travelling faster than approximately 210 km/h (130 mph).
A WARNING
If you do not maintain the minimum distance to a vehicle In front and the difference In speed between the two vehicles is so great that the braking action of the adaptive cruise control (ACC) is insufficient, you are In dan-ger of colliding with the vehicle in front. You should reduce the vehicle speed immediately with the foot brake.
• The adaptive cruise control (ACC) may not be able to detect all driving situations cor-rectly.
• Leaving your foot on the accelerator means that the adaptive cruise control (ACC) will not brake automatically. This is because manual acceleration overrides the system.
• You should always be prepared to brake the vehicle yourself.
• Observe country-specific regulations re-garding the minimum distance.
m The set speed will be deleted if the ignition or L!.J the adaptive cruise control (ACC) is switched off.
m The adaptive cruise control (ACC) is auto-L!.J matically deactivated when the traction con-trol system (TCS) is deactivated.
m In vehicles with a start/stop system, the en-L!.J gine is switched off automatically during the stationary phase of adaptive cruise control (ACC) and is then restarted for moving off. Switch off the adaptive cruise control (ACC) temporarily in the following
situations
1""111 First read and observe the introductory L-J,:.IJ Information and safety warnings & on page 298.
The adaptive cruise control (ACC) should be switched off in the following situations due to sys-tem limitations &:
304 I While driving
• When turning off roads, driving around round-abouts, narrow curves, joining motorways, exiting from motorways or driving through road works, to prevent the vehicle from unnecessarily accelerat-ing to the set speed in these situations
• When driving through a tunnel as this situation could impair the system function.
• On roads with more than one lane, if other vehi-cles are driving more slowly in the fast lane. The slower vehicles In the other lane would be overtak-en from the right side in this case.
• In heavy rain, snow or spray as vehicles travel-ling ahead cannot be monitored sufficiently or maybe cannot be monitored at all. .,.

A WARNING
Failure to switch off the adaptive cruise con-trol (ACC) in the above-mentioned situations can cause accidents and result in serious in-juries.
Special driving situations
A WARNING (Continued)
• Always switch off the adaptive cruise con-trol (ACC) in critical driving situations.
m Failure to switch off the adaptive cruise con-L!:..J trot (ACC) in the above-mentioned situations can cause a violation of legal requirements. ... __
( B>G.0028
Fig. 242 @Vehicle in a bend.]) Motorbike in front is outside the range of the radar sensor.
Fig. 243 [Cl A vehicle is changing lanes. [li] Turning vehicle, stationary vehicle.
n"'n First read and observe the introductory L-J,:,.lJ information and safety warnings & on page 298.
The adaptive cruise control (ACC) has physical and system-related limits. As a result, certain adaptive cruise control (ACC) system reactions may occur, from the driver's perspective, unexpect-edly or with some delay. You should therefore al-ways be prepared to take full control of the vehicle if necessary.
The following traffic situations, for example, require particular vigilance:
Deceleration to standstill, only vehicles with dual clutch gearbox DSG®
If a vehicle travelling ahead brakes to a standstill, the adaptive cruise control (ACC) will also brake your vehicle to a standstill. The vehicle is then held stationary by the brakes.
Stationary phase, only vehicles with dual clutch gearbox DSG®
After the adaptive cruise control (ACC) has slowed down the vehicle to standstill, the vehicle is kept stationary for a short period of time. During the sta-tionary phase the driver is prompted to depress the brake pedal 300. If the brake pedal is de-pressed, the adaptive cruise control (ACC) is switched off. If the brake pedal is not depressed within the stationary phase, the adaptive cruise control (ACC) is switched off automatically.
Overtaking
If the tu m signal is activated when starting an over-taking manoeuvre, the adaptive cruise control (ACC) accelerates the vehicle automatically and thus reduces the distance to the vehicle in front.
If you move your vehicle into the overtaking lane and there is no vehicle ahead of you, the adaptive cruise control (ACC) will automatically increase the speed to your set level and maintain it. .,..
Driver assist systems I 305

A WARNING (Continued)
• Front Assist can Issue unnecessary warn-ings and carry out unwanted braking inter-ventions when Its function is Impaired, e.g. if the position of the radar sensor has been soiled or changed.
• The Front Assist does not react to per-sons, animals or vehicles crossing or ap-proaching In the same lane.
• The driver must be prepared to take full control of the vehicle at all times.
m The brake pedal feels "harder" when Front W Assist triggers the brakes.
Displays
A
m Automatic brake intervention by Front Assist W can be stopped by using the accelerator or through steering intervention.
m Deactivate Front Assist if it does not function W as described in this chapter, e.g. if multiple unwanted interventions occur, deactivate Front As-sist and have the system checked by a qualified workshop as soon as possible. Volkswagen recom-mends using a Volkswagen dealership for this pur-pose. <1
BSG 0075
Fig. 244 In the instrument cluster display: Assist deactivated . ..!!. Distance warning lamp.
Fig. 245 The display in the instrument cluster: ad-vance warning display.
,....--m First read and observe the Introductory l.-.J,:.,U information and safety warnings & on page 307.
308 I While dnving
Distance warning
If the safe distance to the vehicle in front drops be-low the minimum level, a distance warning will ap-pear in the instrument cluster display ::.Fig. 244 !ID.
Increase the distance.
Advance warning
The system detects a potential collision with a ve-hicle in front ::.Fig. 245.
Brake or take avoiding action!
A WARNING
Failure to observe illuminated warning lamps and displays can cause accidents and seri-ous Injuries.
• Never ignore Illuminated warning lamps
La_n_d __