wheel bolts VOLKSWAGEN TRANSPORTER 2013 Owners Manual

Additional information and warnings:
• Lights 106
• Transporting 125
• Driving with respect for the environment 278
• Wheels and tyres 367
• Accessories, modifications, repairs and renewal of parts 394
A wARNING
When transporting heavy or bulky objects in the roof carrier, the vehicle's handling will change due to a shift in the centre of gravity and an increased susceptibility to cross-winds.
• Always secure loads properly using suita-ble and undamaged securing straps.
• Cargo that is large, heavy, bulky, long or flat will have a negative effect on the vehicle aerodynamics, centre of gravity and overall handling.
Attaching the mounts and roof carrier
r-Y'n First read and observe the introductory L-J,:.JJ information and safety warnings &. on page 137.
Your vehicle has special roof rails on the right and left for fitting the mounts. Therefore, standard roof carriers cannot be used. Volkswagen Commercial Vehicles recommends using only mounts and roof carriers that have been approved by Volkswagen Commercial Vehicles.
The mounts are the basis of a complete roof carrier system. Special fixtures must then be added to transport luggage, bicycles, skis, surfboards or boats safely on the roof. All components of this system are available at a Volkswagen Commercial Vehicles dealership.
The roof carrier system must always be installed exactly according to instructions and should be kept with the vehicle wallet.
138 I Before the journey
A WARNING (Continued)
• Avoid abrupt and sudden driving and braking manoeuvres.
• Always adapt your speed and driving style to suit visibility, weather, road and traffic con-ditions.
CD
• Always remove the roof carrier before driv-ing through an automatic car wash.
• The height of the vehicle is changed by the installation of a carrier system and the load se-cured to it. Check and compare the height of the vehicle with clearance heights, e.g. for un-derpasses and garage doors.
• The roof carrier system and its load must not obstruct you from opening and closing the sliding/tilting roof and tallgate. The roof aerial must also remain unaffected.
• When opening the tallgate, take care not to let it hit the roof load.
Driving with a fitted roof carrier will increase W air resistance and thus increase fuel con-sumption. A WARNING
Incorrectly attaching the mounts and roof carrier, and using them Inappropriately, can cause the whole system to fail off the roof. This can cause accidents and injuries.
• Always observe the manufacturer's in-structions.
• Only use mounts and roof carriers when they are undamaged and fitted correctly.
• Fit mounts and roof carriers correctly.
• Check the bolts and anchorage points be-fore starting your journey and adjust as nec-essary after driving a short distance. During a long trip, check ail bolts and fasteners at each stop.
• Special fixtures for items such as bicy-cles, skis, surfboards, etc. should always be properly Installed.
• Do not carry out any alterations or repairs to the mounts and roof carrier.
W Read and observe the instructions provided L!J for the fitted roof carrier system and carry them in the vehicle at all times.

Wheels and tyres
Useful information about wheels and tyres
o:::n Introduction
This chapter contains information on the following subjects:
Handling wheels and tyres .............. .
Rims
368
369
New wheels and tyres . . . . . . . . . . . . . . . . . . . 370 Tyre pressure . . . . . . . . . . . . . . . . 371
Tread depth and wear indicators 372 Tyre damage 373
Spare wheel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374
Tyre lettering . . . . . . . . . . . . . . . . . . . . . . . . . . . 375
Winter tyres . . . . . . . . . . • . • • . . . . . . . . . . . . 378 Snow chains . . . . . . . . . . . . . . . . . 379
Volkswagen Commercial Vehicles recommends that work on tyres and wheels is carried out by a qualified workshop. They are familiar with the pro-cedure and have the necessary special tools and spare parts and the proper facilities for disposing of the old tyres. Volkswagen Commercial Vehicles recommends using a Volkswagen Commercial Ve-hicles dealership for this purpose.
Additional information and warnings:
• Transporting 125
• Towing a trailer 139
• Braking, stopping and parking 269
• Tyre monitoring system 318
• Cleaning and caring for the vehicle exterior 380
• Consumer information 404
• Vehicle tool kit 416
• Hubcaps 417
• Changing a wheel 420
• Breakdown set 425
A WARNING
New tyres or tyres which are old, worn down or damaged cannot provide full levels of vehi-cle control and braking power.
• Incorrect handling of wheels and tyres can reduce vehicle safety and cause accidents and serious injuries.
A WARNING (Continued)
• All four wheels must be fitted with radial tyres of the same type, size (rolling circum-ference) and the same tread.
• New tyres will have to be run In as they will initially have reduced grip and braking ef-fect. Drive particularly carefully for the first 600 km in order to prevent accidents and se-rious injury.
• Check tyre pressures regularly and always keep to the specified tyre pressure value. If the tyre pressure is too low, it Is possible that the tyre temperature will Increase to such an extent when driving that the tread peels off and the tyre bursts.
• Never drive with worn tyres or tyres that are damaged (cuts, cracks or blisters). Driv-Ing with tyres in this condition can result in blown tyres, accidents and serious Injuries. Worn or damaged tyres must be replaced as soon as possible.
• Never exceed the top speed and load per-mitted for the fitted tyres.
• The effectiveness of the driver assist sys-tems and brake support systems depends on the tyre grip.
• If you notice unusual vibration or if the ve-hicle pulls to one side when driving, stop the car immediately and check the wheels and tyres for damage.
• In order to reduce the risk of losing con-trol of the vehicle, and the risk of accident and serious injury, never loosen the bolts on rims with bolted on rim rings.
• Do not use wheels or tyres if you do not know their history. Used wheels and tyres could be damaged, even If the damage is not visible.
• Old tyres (even if never used) can sudden-ly Jose pressure or burst, especially at high speeds. This can cause accidents and seri-ous injuries. Avoid using tyres that are more than six years old. If you have no alternative, drive slowly and with extra care at all times.
m For technical reasons, it is not generally pos-L!.J sible to use the wheels from other vehicles. This can also apply to wheels of the same vehicle .,.
Wheels and tyres I 367

Storing tyres
Mark tyres before you remove them to indicate the direction of rotation. This ensures you will be able to mount them correctly when you replace them (left, right, front, rear). When removed, the wheels or tyres should be stored in a cool, dry and pref-erably dark place. Do not store tyres mounted on the rim vertically.
Any tyres not fitted on rims should be kept in suita-ble sleeves to protect against dirt and should be stored vertically (standing on the tread).
All-terrain tyres
Some vehicles can be fitted at the factory with "all-terrain tyres". These tyres have a deep-tread pro-file that alters the vehicle's driving properties (such as comfort, consumption, braking distance, corner-Ing behaviour, rolling noise)=>&.
A WARNING
Corrosive liquids and other substances can cause visible and Invisible damage to the tyres, which can cause the tyre to burst.
• Always keep chemicals, oils, lubricants, fuel, brake fluid and other corrosive substan-ces away from the tyres.
A WARNING
Old tyres (even if never used) can suddenly lose pressure or burst, especially at high speeds. This can cause accidents and seri-ous injuries.
• Avoid using tyres that are more than six years old. If you have no alternative, drive slowly and with extra care at all times.
Rims
,....-('n First read and observe the Introductory L-J.:.ll information and safety warnings & on page 367.
The design of the wheel bolts is matched to the rims. If different rims are fitted, the correct wheel bolts with the right length and correctly shaped bolt heads must be used. This ensures that wheels are fitted securely and that the brake system works properly =>page 420.
For technical reasons, it is not generally possible to use the wheels from other vehicles. This can al-so apply to wheels of the same vehicle type.
A WARNING
The deep-tread profile of all-terrain tyres can considerably increase the braking distance or cornering behaviour and thus cause acci-dents and serious injuries.
• Always bear the modified vehicle handling in mind, and drive carefully.
CD
Avoid heavy impacts and drive round obstacles whenever possible. Tyres, particularly low-pro-file tyres, can be considerably compressed and deformed by potholes and curb edges especial-ly. This can cause the tyre's webbing reinforce-ment to brake, and cause dents or rips on the side walls or deformations or cracks on the rims.
Old tyres should be disposed of as required !!IS by legislation. The tyres and rims approved by Voikswagen Com-mercial Vehicles are specially matched to the char-acteristics of the vehicle and make a major contri-bution to good road holding and safe handling.
Wheel bolts
Wheel boils must always be tightened with the cor-rect tightening torque =>page 420.
Rims with bolted-on rings
Rims with bolted-on rings consist of several com-ponents. These components are fastened using special bolts and special fastening technology. This ensures that the wheel functions proper1y, does not leak, remains safe and runs true. For this reason, damaged rims should be replaced. They may only .,..
Wheels and tyres I 369

be repaired by a qualified workshop. Volkswagen Commercial Vehides recommends using a Volks-wagen Commercial Vehicles dealership for this purpose => &.
Rims with bolted-on trims
Rims may have removable trims that are attached to the rim with self-locking bolts. Damaged trims may only be repaired by a qualified workshop. Volkswagen Commercial Vehicles recommends us-ing a Volkswagen Commercial Vehicles dealership for this purpose => &.
Rim identification
In some countries, new rims are legally required to contain certain specifications on them. The follow-ing information may appear on the rims (varying from region to region):
• Seal of conformity
• Rim size
• Name of manufacturer or brand name
• Date manufactured (month/year)
• Country of origin
• Production number
New wheels and tyres
r--f'n First read and observe the introductory L-Wl information and safety warnings & on page 367.
New tyres
• Drive particularly carefully for the first 600 km with new tyres as the tyres have to be run in. Tyres that have not been run in have reduced grip=>& and braking effect => &.
• All four wheels must be fitted with radial tyres of the same type, size (rolling circumference) and the same tread.
• The tread depth of new tyres may vary, accord-ing to the type and make of tyre and the tread pat-tern.
370 I Clcanmg and maintenance
• Raw materials batch number
• Product code
A WARNING
The use of unsuitable or damaged rims can impair vehicle safety and cause accidents and serious injury.
• Only use rims that have been approved for the vehicle.
• Check the rims regularly for damage and replace as necessary.
A WARNING
Incorrect loosening and tightening of the bolts on rims with bolted-on rings can cause accidents and serious Injury.
• Never remove the bolts on rims with bot-ted-on rings.
• All work on rims with bolted-on rings must be carried out by a qualified workshop. Volks-wagen Commercial Vehicles recommends us-ing a Volkswagen Commercial Vehicles deal-ership for this purpose.
Replacing tyres
• Tyres should be replaced at least in pairs and not individually (i.e. both front tyres or both rear tyres together) => &.
• Old tyres should only be replaced by tyres that have been approved by Volkswagen Commercial Vehicles for the vehicle type. Make sure that the tyres used are correct in respect of size, diameter. load-carrying capacity and maximum speed.
• Never use tyres with an effective size that is larger than tyres approved by Volkswagen Com-mercial Vehicles. Larger wheels could rub against the body or other parts of the vehide.
Additional information for vehicles with tyre monitoring system
For vehides with a tyre monitoring system, the sys-tem will have to be "re-synchronised" after any wheel changes, regardless of whether the wheel in question is being fitted in the same or in a different position =>page 318.
Further information about the tyre monitoring sys-tem, how it functions and what you must know
=>page 318. Jl>

A WARNING (Continued)
• In some vehicles, the spare wheel could be smaller than the standard wheel. The small spare wheel has a sticker with the text "80 km/h" or "50 mph". This is the maximum speed at which you are permitted to drive with this tyre.
• Never drive faster than 80 km/h (50 mph). Do not accelerate quickly, brake suddenly or drive at high speed through bends.
• The spare wheel must always be secured firmly with the wheel bolts supplied by the factory.
Tyre lettering
Fig. 284 International tyre lettering.
A WARNING (Continued)
• After fitting the spare wheel, the tyre pres-sure must be checked as soon as possible =>page 371.
m If possible, stow the spare wheel or the re-L!..J moved wheel safely in the luggage compart-ment. In vehicles with a breakdown set, the re-moved wheel cannot be secured.
m Depending on the vehicle equipment, some L!..J vehicles may be factory-fitted with a spare wheel bracket in the luggage compartment. ru First read and observe the introductory infonmation and safety warnings & on page 367.
=>Fig. 284 Tyre lettering (example) Meaning
G) Product name Individual tyre lettering from manufacturer.
DOT The tyre complies with the legal requirements of the USA De-
0 partment of Transportation, responsible for tyre safety stand-ards.
Wheels and tyres 375

Snow chains
r-"f"'n First read and observe the introductory L-J=.IJ information and safety warnings & on page 367.
Please heed legislation and also the permitted speed when driving your vehicle with snow chains.
In winter conditions, snow chains will not only im-prove acceleration, but also braking response.
Snow chains may only be fitted on the front wheels-even on four-wheel drive vehicles (4MOTION)-and only with the following wheel and tyre combinations:
Tyre size Wheel
205/65 R16 C 6 1/2 J x 16 offset 51 or61/2Jx16off-set 52
215/65 R16 C 6 112 J x 16 offset 51 or61/2 J x 16 off-set 52
215/60 R17 C 7 J x 17 offset 55 or 7 J x 17 offset 56
Volkswagen Commercial Vehicles recommends that you ask your Volkswagen Commercial Vehi-cles dealership for information about appropriate wheel, tyre and snow chain size.
If possible, use snow chains with fine-pitch links which do not protrude more than 15 mm, including the tensioner.
Remove wheel centre covers and trim rings before fitting snow chains For safety reasons cover caps must then be fitted over the wheel bolts. These are available from your Volkswagen Com-mercial Vehicles dealership.
A WARNING
The use of snow chains that are unsuitable for your vehicle or the incorrect installation of snow chains can cause accidents and seri-ous Injuries.
• Always use the correct snow chains.
• Follow the assembly instructions provided by the snow chain manufacturer.
• Never exceed the maximum speed permit-ted for the snow chains that are fitted.
Q)
• Remove the snow chains when driving on roads that are free of snow. The snow chains will otherwise impair handling, damage the tyres and wear out very quickly.
• Snow chains that are in direct contact with the wheel can scratch or damage it. Volkswa-gen Commercial Vehicles recommends using non-scratch snow chains.
m Snow chains are available in a range of sizes l!:.J for a vehicle type.
m When using snow chains on vehicles with a l!:.J tyre monitoring system, an incorrect display may be shown as the snow chains increase the tyre circumference 318. Wheels and tyres 379

Contents
,...-'('n First read and observe the introductory L-J,:,JJ Information and safety warnings & on page 416.
The content of the vehicle tool kit is determined by the vehicle equipment level. The following de-scribes the maximum scope.
Fig. 293 Contents of the vehicle tool kit.
®
®
Contents of the tool kit =>Fig. 293
Screwdriver with hexagon socket in the handle for slackened wheel bolts. The screw-driver blade is reversible. The screwdriver is located in the box spanner.
Adapter for the anti-theft wheel bolts. Volkswagen Commercial Vehicles recommends you carry the wheel bolt adapter in the vehicle tool kit at all times. The code number of the anti-theft wheel bolt is stamped on the front of the adapter. You will need this num-ber to replace the adapter if lost. Make a note of the code number for the anti-theft wheel bolt and keep it in a safe place-but not inside the vehicle.
Removable towing eye.
Wire hook for pulling off the centre covers, wheel covers, the wheel bolt caps and the cover for the screw-in towing eye at front.
Box spanner for wheel bolts.
Vehicle jack. Before you return the vehicle jack to the tool box, fully wind in the claw. To stow the vehicle jack securely the crank lever must be braced against the side of the jack.
Vehicle jack: maintenance
There are no maintenance cycles for the vehicle jack. Grease it with universal lubricant when nec-essary. Hubcaps
COl Introduction
This chapter contains information on the following subjects:
Centre cover ... .
Wheel cover .. . Wheel bolt caps ..
418 419 419
Additional information and warnings:
• Cleaning and caring for the vehicle exterior =>page 380
• Vehicle tool kit =>page 416
• Changing a wheel =>page 420
• Breakdown set =>page 425
Practical tips I 417

Wheel cover
Fig. 295 Removing the wheel covers.
r-f"n First read and observe the Introductory information and safety warnings & on page 417.
Removing the wheel covers
• Take the box spanner and wire hook from the vehicle toolkit 416.
• Insert the wire hook into one of the holes in the wheel cover.
• Push the box spanner through the wire hook 295 and remove the wheel cover in the di-rection of the arrow.
Fig. 296 Removing the wheel bolt caps.
Fitting the wheel covers
Before fitting the wheel cover, the anti-theft wheel bolt must be screwed into position 298 ®or @. Otherwise, it will not be possible to fit the wheel cover.
The wheel covers must be pushed on to the rims with the hole for the valve aligned with the valve 298 G). When fitting the wheel cover make sure that it engages securely on the entire circum-ference. r-f"n First read and observe the introductory 1.-Wl information and safety warnings & on page 417.
• Take the wire hook from the vehicle tool kit 416.
• Insert the hook through the opening in the cap 296 and pull off in the direction of the arrow.
The caps protect the wheel bolts and must be re-placed after changing the tyre.
The anti-theft wheel bolt has a separate cap. it only fits onto the anti-theft wheel bolts and not onto conventional wheel bolts. Practical tips I 419

Changing a wheel
CllJ Introduction
This chapter contains information on the following subjects:
Preparations for changing a wheel . . . . . . . . . 420
Wheel bolts . . . . . . . . . . . . . . . . . . . 421
Lifting the vehicle with the jack . . . . . . . . . . . . 423
Changing a wheel . . . . . . . . . . . . . . . . . . . . . . . 424
After changing a wheel . . . . . . . . . . . . . 425
Some models are delivered without a factory-fitted jack or box spanner. If this is the case, the wheel should be changed by a qualified workshop.
The vehicle jack supplied with the vehicle is only designed for changing a wheel when one vehicle tyre is damaged and has to be replaced. Seek ex-pert assistance if both tyres on one side of the ve-hicle, both tyres on one axle, or all tyres are dam-aged.
Only change the wheel yourself when the car is parked in a safe place, you are familiar with the necessary steps and safety procedures and you have access to all the correct tools. Seek expert assistance if this is not the case.
Additional information and warnings:
• Exterior views =>page 5
• Vehicle key set =>page 36
• Tyre monitoring system =>page 318
• Wheels and tyres =>page 367
• In an emergency =>page 411
• Vehicle tool kit =>page 416
• Hubcaps =>page 417
Preparations for changing a wheel
1"1'11 First read and observe the introductory L-1o:.U information and safety warnings & on page 420.
Checklist
The following actions must always be carried out in the given order in preparation for changing the wheel=>&:
1. In the event of a flat tyre, park your vehicle on a firm and level surface at a safe dis-tance from the flow of traffic.
2. Apply the handbrake =>page 269.
420 I If and when
A wARNING
Changing a wheel can be dangerous, espe-cially when carried out at the side of a road. Please note the following steps in order to re-duce the risk of serious injuries:
• Stop the vehicle as soon as possible and when safe to do so. Park the vehicle at a safe distance from moving traffic in order to carry out the wheel change.
• All passengers and children in particular must be at a safe distance and away from your area of work during the wheel change.
• Switch on the hazard warning lights to warn other road users.
• Check that the surface the vehicle Is parked on Is level and firm. If necessary use a large, strong board or similar support for the vehicle jack.
• Only change the wheel yourself if you feel confident carrying out the procedure. If not, seek expert assistance.
• Always use suitable and undamaged tools to change the wheel.
• Always switch off the engine, apply the handbrake and move the selector lever to the position P or select a gear on a manual gear-box in order to reduce the risk of unintended vehicle movement.
• The wheel bolt tightening torque should be checked with a torque wrench immediately after changing a wheel. 3. With a DSG® dual clutch gearbox, move the selector lever to position P =>page 260.
4. Stop the engine and remove the key from the ignition =>page 257.
5. Manual gearbox: select a gear =>page 260.
6. Make sure all vehicle occupants exit the ve-hicle and move to safety, for instance be-hind the safety barrier.
7. Chock the wheel diagonally opposite the wheel being worked on with a stone or a similar object. ""

Checklist (Continued)
8. VI/hen towing a trailer, unhitch the trailer from the vehicle and park it properly.
9. Remove any items of luggage from the lug-gage compartment.
10. Remove the spare wheel and vehicle tools from the vehicle.
11. Remove the hubcaps =>page 417.
Wheel bolts
Fig. 297 Loosening the wheel bolts for changing the wheels.
r-"f"'n First read and observe the Introductory l.-J,:..LJ Information and safety warnings & on page420.
Only the spanner delivered with the vehicle should be used to loosen the wheel bolts.
Only loosen the wheel bolts by approximately one turn before raising the vehicle with the vehicle jack.
If the wheel bolt is very tight, you may be able to loosen it by pushing down the end of the spanner carefully with your foot. Hold on to the car for sup-port and take care not to slip.
Loosening the wheel bolts
• Fit the box spanner over the wheel bolt as far as it will go =>Fig. 297.
• Hold the end of the box spanner and turn the wheel bolt one turn anticlockwise => &.
Loosening the anti-theft wheel bolt
The anti-theft wheel bolt must be bolted into posi-tion =>Fig. 298@ or@ on wheels with a wheel cover. Otherwise, it will not be possible to fit the wheel cover.
A WARNING
Ignoring any of the Items on this Important safety checklist can lead to accidents and se-vere Injuries.
• Always follow the Instructions In the checklist and observe the general safety pro-
Fig. 298 Tyre valve G) and locations of the anti-theft wheel bolt@ or@
• Take the adapter for anti-theft wheel bolts out of the vehicle toolkit.
• Insert the adapter into the anti-theft wheel bolt. Push it in as far as it will go.
• Insert the box spanner into the adapter as far as it will go.
• Hold the end of the box spanner and turn the wheel bolt one turn anticlockwise => &.
Important information about the wheel bolts
The design of the wheel rims and wheel bolts is matched to the factory-fitted wheels. If different rims are fitted, the correct wheel bolts with the right length and correctly shaped bolt heads must be used. This ensures that wheels are fitted securely and that the brake system works properly.
In certain circumstances, wheel bolts from a vehi-cle of the same model series may not be used.
Tightening torque for the wheel bolts
The tightening torque for wheel bolts for steel and alloy wheels is 180 Nm. The tightening torque should be checked with a torque wrench immedi-ately after changing a wheel. .,.
Practical tips 421