stop start VOLKSWAGEN TRANSPORTER 2019 Owners Manual

While driving .. ...... 257
Starting the engine, changing gear and parking
-Starting and stopping the engine .. 257
-Changing gears . . . . . . . . . .......... 260
-Braking, stopping and parking ......... 269
-Driving with respect for the environment 278
-Steering ........... 281
Driver assist systems
-Pull-away assist systems .... 282
-ParkPilot ............................ 287
-Reversing camera (Rear Assist) ....... 291
-Cruise control system (CCS) . . . . . ... 295
-Adaptive cruise control (ACC) ......... 298
-Area monitoring system (Front Assist) .. 307
-Lane change assist system (Side Assist) . .. . . .. .. . . . . . . . . .......... 312
-Driver Alert System (recommendation for rest breaks) . . . . . . . . . . ......... 315
-Adaptive chassis control (DCC) ........ 317
-Tyre monitoring system . . . . . . . ....... 318
Air conditioning system
-Heating, ventilating, cooling ........... 322
-Supplementary heaters (auxiliary air heater or auxiliary coolant heater) .... 332
At the filling station
-Filling the tank ....................... 340
-Fuel . . . . . . . . . . . . . . . . ........ 343
-Emission control system for diesel vehicles (AdBiue®j ................... 346
Cleaning and maintenance ...... 350
In the engine compartment
-Preparation for working in the engine compartment . . . . . . . . . . . . . . . . 350
-Engine oil ........................... 353
-Coolant ..................... 358
-Vehicle battery ....................... 362
Wheels and tyres
-Useful information about wheels and
tyres . . . . . . . . . . . . . . ..... 367
Vehicle care and maintenance
-Caring for and cleaning the vehicle exterior . . . . . . . . . . . . . . . . . . . ... 380
-Cleaning and caring for the interior ..... 388
-Accessories, modifications, repairs and renewal of parts . . . . . . . .... 394
-Mobile online services .. 402
-Consumer information 404
-Engine management system and exhaust purification system . . . .. 407
If and when ........................ 410
Practical tips
-Frequently asked questions ........... 410
-In an emergency ..................... 411
-Manual opening and closing . . . . . . . . . 413
-Vehicle toolkit . . ............... 416
-Hubcaps.. . .................... 417
-Changing a wheel .................... 420
-Breakdown set ....................... 425
-Fuses................ . . 429
-Changing bulbs . . . . . . . . .....•.... 432
-Jump starting . . . . . . .......... 443
-Tow-starting and towing . . . 446
Technical data ...
Technical data
-Vehicle data
-Petrol engines
-Diesel engines ..
Abbreviations
Index .......... .
... 450
... 450
......... 453
455
..... " ... 463
.. 465
Table of Contents 3

Overview of the centre console
Centre console, standard version
Fig. 8 Overview of the centre console. standard version.
Key to Fig. 8:
CD Button for:
-Adaptive chassis control (DCC) C I S .......................................... .
-Front passenger airbag switch-off function ................•.......................
-Hill descent assist .................................•.......................
-Roof ventilator G!!J,db ......................................................... .
-Electric sliding doors ell, a;o ............................................••....•
-Electronic stabilisation program (ESC) D ........................................ .
-Windscreen heating W ..................•...................................
-Rear axle differential lock ! ................................................. .
-ParkPilot P<• .....................•..••••.............••..............•••••.
-Tyre monitoring system \P . . . . . . . . . . . . . . . . . . . . . . . . ........................ .
-Start/stop system . . . . . . . . . . . . . . . . . . . . . . . . ............................... .
-Hazard warning lights .a . . . . . . . . . . . . . . . . . . . ............................ .
-Windscreens made of heat-insulating glass, heated ............................... .
® Stowage compartment. . . . . . . . . . . . . . . . ............... .
@ Radio or navigation system (factory-fitted) =:-Booklet Radio, provision for mobile telephone, infotainment system, navigation system
Overview of the vehicle
317
87
285
322
46
269
322
282
287
318
282
411
115
150
...

-Start/stop system &. ........................ . 282
-Hazard warning lights d1.. . . . . . . . . . . . . . . . . . . . . • • . . . . . . . . . . . 411
-Windscreens made of heat-insulating glass, heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
@ Stowage compartment........... . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
@ Radio or navigation system (factory-fitted) Radio, provision for mobile telephone, infotainment system, navigation system
@) Controls for:
-Heating and fresh air system
-Climatic ............ .
-Climatronic . . . . . . . . . . . . . ....•............
® Stowage compartment . . . . ........................ .
-Mobile telephone interface "comfort version" Radio, provision for mobile tele-phone, infotainment system, navigation system
® Stowage compartment with
-12-volt socket
-Ashtray with cigarette lighter
-Drink holder ................................................. .
Q) Cooled bottle holder .....
® Gear lever for:
-Manual gearbox ...... .
-DSG® dual clutch gearbox .................................................... .
Overview of the front passenger side
322
322
322
150
163
161
153
155
260
260 Fig. 10 Overview of the front passenger side (left-hand drive vehicles with standard dash panel). The controls are mirrored for right-hand drive vehicles.
Fig. 11 Overview of the front passenger side (left-hand drive vehicles with comfort dash panel). The controls are mirrored for right-hand drive vehicles.
Key to Fig. 10 and Fig. 11:
CD Stowage compartment. . . . . . . . . . . . . . . . . . . . . . . . . . 150
-with USB socket -<1:-or AUX-IN socket Radio, provision for mobile telephone. infotainment system, navigation system
@ Stowage compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
@ Opening lever with lock for the stowage compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 .,.
Overv1ew of the vehicle

Displays
r-T'n First read and observe the introductory L-J,:.,U information and safety warnings & on page 19.
The types of information displayed in the instru-ment cluster=:. Fig. 14@ vary according to the ve-hicle's equipment level:
• Warning and information messages
• Mileage displays
• Time
• Outside temperature
• Compass display
• Selector lever positions =:.page 260
• Gear-change indicator =>page 260
• Multifunction display (MFD) and menus for vari-ous settings =>page 24
Type of message Symbol Explanation colour
• Service interval display =:.page 22
• Second speed (Settings menu =>page 24)
• Fuel gauge =:.page 340
• Start/stop system status display =:.page 22
Warning and information messages
The system runs a check on certain components and functions in the vehicle when the ignition is switched on or while the vehicle is in motion. Func-tional faults are indicated by red and yellow sym· bols with warning and text messages in the instru-ment cluster display (warning and indicator lamps =>page 16). An acoustic warning is also given in certain cases. Different instrument cluster designs will have different displays.
Priority 1 warning message. Red
The symbol flashes or lights up (sometimes together with a signal tone). te Do not drive onl Danger=:.&,! Check the fault and correct the cause. Seek expert assistance if neces-sary.
Priority 2 warning message. Yellow
The symbol flashes or lights up (sometimes together with a signal tone). Your vehicle could be damaged or break down if there is a fault or if service fluids are running low Check the fault as soon as possible. Seek expert assistance if necessa-ry.
Information mes-sage. Information about various procedures within the vehicle.
Mileage displays
The odomelerregisters the total distance travelled by the car.
The trip recorder(trip) shows the distance travel-led since the trip recorder was last reset. The last digit of the trip recorder indicates distances of 100 metres or tenths of a mile.
Outside temperature display
If the outside temperature falls below +4 ·c (+39.F), the temperature display also shows a "snowflake symbol"{(-. This symbol flashes and then remains constantly lit until the outside temper-ature rises above +6•c (+43.F)
If the vehicle is stationary, the supplementary heat-ing system (=>page 332) is on or the vehicle is travelling at very low speeds, the temperature dis-played may be slightly higher than the actual out-side temperature due to heat radiated from the en-gine.
The measuring range lies between -4o•c (·40.F) and +so•c (+122°F).
Compass display
When the ignition and navigation system are switched on, the instrument cluster display shows the current direction of travel.
Selector lever position
The gear selected is displayed on the side of the selector lever and on the display in the instrument cluster. The display may also show which gear has been selected if the lever is in D or 5, or in Tiptron-ic mode.
Gear-change indicator
While the vehicle is in motion, the instrument clus-ter may show which gear should be selected to re-duce fuel consumption =>page 260. .-
Instrument cluster 21

Second speed display (m ph or km/h)
In addition to the tachometer display, the speed can also be displayed in another unit of measure-ment (m ph or km/h) in the instrument cluster dis-play while you are driving. To do this select the menu option A 1 t. speed di s. in the Settings menu =>page 24.
Vehicles without menu display on the instrument cluster:
• Start the engine.
• Press the Ice: 1 e)j button three times. The odom-eter in the instrument cluster display flashes.
• Press the button !o.o 1 SErl once. The vehicle speed in "km/h" or "mph" is shown briefly in the dis-play instead of the odometer.
• This activates the second speed display. lt can be deactivated in the same manner.
lt is not possible to switch off the second speedom-eter display in those countries where the law stipu-lates that the display cannot be deactivated.
StarUstop system status display
The instrument cluster display shows information about the current status =>page 282.
A wARNING
Failure to observe illuminated warning lamps and text messages can lead to your vehicle breaking down In traffic, and can cause acci-dent and serious injury.
• Never Ignore any illuminated warning lamps or text messages.
• Stop the vehicle as soon as possible and when safe to do so.
Service interval display
)'"""'"('n First read and observe the introductory L-W.I information and safety warnings & on page 19.
The service display is shown on the instrument cluster=> Fig. 14 @.
Service schedules at Volkswagen Commercial Ve-hicles are divided into two categories, oil change service and inspections. The service interval dis-play provides information on the next service which
Overview of the vehicle
A WARNING (Continued)
• Any broken-down vehicle poses an In-creased accident risk both for you and for other road users. If the situation requires, switch on the hazard warning lights and set up the warning triangle as a warning to other road users.
• Stop the vehicle at a safe distance away from moving traffic and ensure that no part of the exhaust system can come Into contact with any inflammable material underneath the vehicle, e.g. dry grass or fuel.
A WARNING
Streets and bridges can also be iced over at outside temperatures above freezing.
• The snowflake symbol indicates that there is a risk of black Ice.
• There may be black Ice on the roads even when outside temperatures are above +4•c (+39°F), even when no snowflake symbol is displayed.
• You should never rely solely on the out-side temperature display I
CD
Failure to observe illuminated indicator lamps and text messages can lead to your vehicle be-ing damaged.
m Differenl instrument clusters are available, L!J which means that the versions and displays may vary. In displays without warning or informa-tion texts, faults are indicated exclusively by the in-dicator lamps.
m If several warning reports are detected, the L!J symbols will appear for several seconds, one after another. The symbols will continue to appear until the faults are rectified. includes an oil change and on the next scheduled inspection. Scheduled services can also be found in the service schedule.
The service appointment currently displayed can be found at Vehicles without text messages on the top right of the instrument cluster display:
• 1: inspection.
• 2: oil change service. ..

Driving through water on roads
r"f"'n First read and observe the introductory l-J,::.U information and safety warnings & on page 33.
Please follow these rules to help prevent damage to your vehicle when driving through water, for ex-ample if the road is flooded:
• Check the depth of the water before driving through it. The water level must be no higher than the lower edge of the vehicle body
• Do not drive faster than walking speed.
• Never stop the vehicle, reverse or switch off the engine while in water.
• Oncoming vehicles will create waves that could increase the water level for your vehicle to such an extent that it is not safe to drive through the water.
• Always switch off the start/stop system manual-ly when driving through water.
A wARNING
After driving through water, mud, slush etc., the brakes may react slowly and the braking distance will be increased as the brake discs and pads will be wet, or possibly iced up in winter.
• You can "dry and de-ice" the brakes by performing careful braking manoeuvres. Make sure that you do not endanger any oth-er road users or violate any legal regulations when doing so.
• Avoid abrupt and sudden braking ma-noeuvres directly after driving through water.
CD
• If you drive through water, parts of the vehi-cle, such as the engine, drive train, running gear and vehicle electrics, could sustain severe damage.
• Never drive through salt water as salt can cause corrosion. Rinse all components that have been exposed to salt water immediately with fresh water. <1
Before setting off 35

Opening and closing
Vehicle key set
COl Introduction
This chapter contains information on the following subjects:
Vehicle key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Indicator lamp in the remote control key . . . . . 38 Replacing the battery . . . . . . . . . . . . . 38 Synchronising the remote control key . . . . . . . 39
Additional Information and warnings:
• Settings in the Volkswagen information system 24
• Central locking system 39
• Starting and stopping the engine 257
• Consumer information 404
• Manual opening and closing 413
A DANGER .
Swallowing batteries with a diameter of 20 mm or other lithium batteries can result In severe or even fatal injuries within a very short period of time.
• Always keep the vehicle key, key ring with batteries, spare batteries, round cells and other batteries that are larger than 20 mm out of the reach of children.
• Call for medical help Immediately you sus-pect that someone has swallowed a battery.
36 Before tho journey
A WARNING
Careless or unsupervised use of the vehicle key can lead to accidents or injuries.
• Always take all vehicle keys with you ev-ery time you leave the vehicle. Children or third parties could lock the doors and tail-gate, start the engine or switch on the igni-tion and thus operate electrical equipment, such as the electric windows.
• Never leave children or people requiring assistance alone In the vehicle. They could become trapped In the vehicle in an emergen-cy and may not be able to get themselves to safety. For example, locked vehicles may be subjected to very high or very low tempera-tures, according to season. This can cause serious Injuries and Illness or fatalities, espe-cially for small children.
A WARNING
Improper use of the vehicle key could lead to the engine being switched off and the steer-Ing lock engaging, which would render the vehicle unsteerable.
• Never remove the vehicle key from the Ig-nition lock when the vehicle Is In motion.
• When folding out the key bit, ensure that lt Is folded out completely and engaged fully.
• Never attach heavy objects to the vehicle key. Attach only light objects, If at all, such as a key fob with up to five house keys. <

A WARNING
Always take care when using the mechanical or electric windows otherwise you could cause serious accidents or injuries.
• Windows should only be opened or closed when you are sure that nobody is In their op-erating area.
• Never leave children or people requiring assistance alone in the vehicle when the ve-hicle is locked. Electric windows can no lon-ger be opened in an emergency.
A WARNING (Continued)
• Always take all vehicle keys with you ev-ery time you leave the vehicle. The electric windows can still be operated using the but-tons several minutes after the ignition has been switched off, provided the driver door and the front passenger door are not opened.
CD
During sudden rain showers, water can enter the vehicle interior via open windows and cause damage to the vehicle. Opening and closing the windows electrically
'----------------: BSG-0031
Fig. 37 In the driver door: butlons for the electric windows
r-111 First read and observe the Introductory L-J,::.JJ information and safety warnings & on page 55.
Opening and closing the windows
Function Action
Opening Press the@ button.
Closing Pull the@ button.
Stopping the Press or pull the button for the a p-one-touch propriate window again. function
Electric windows -functions
r-111 First read and observe the introductory L-J,::.JJ information and safety warnings & on page 55.
One-touch opening and closing
One-touch opening and closing makes it possible to fully open and close the windows. The individual buttons do not have to be held down to do this.
For one-touch closing: pull the butlon for the ap-propriate window up briefly into the second posi-tion.
56 Before the journey
The windows can still be operated using lhe but-tons several minutes after the ignition has been switched off, provided that the driver door and front passenger door are not opened. If the vehicle key is removed from the ignition lock and lhe driver door Is opened, all electric windows can be opened or closed by operating and holding lhe correspond-ing window button in the driver door. After a few seconds, convenience opening/closing is started 57. For one-touch opening: press the button for the appropriate window down briefly into lhe second position.
Stopping the one-touch function: press or pull the button for the appropriate window again.
Restoring one-touch opening and closing
One-touch opening and closing is deactivated if the vehicle battery has been disconnected or dis-charged while the windows were not fully closed. The function will have to be reset.

Fig. 44 Pressing the switch In the appropriate area:
CD or@ Adjusts the curve of the lumbar support.
@ or@ Adjusts the height of the lumbar support.
A wARNING
Careless or unsupervised use of the electric front seats can result in severe Injuries.
• The electrical front seat adjustment also works when the ignition is switched off. Nev-er leave children or people requiring assis-tance alone in the vehicle.
• In the event of an emergency, stop the electrical adjustment by pressing another switch.
CD
To avoid damaging the electrical components in the front seats, do not kneel on the seats or apply sharp pressure at a single point on the seat cushion and backrest.
m 11 may not be possible to adjust the seat elec-l!J trically if the battery charge level is too low.
m Starting the engine will interrupt the seat ad-l!J justment procedure. Adjusting and removing head restraints
Fig. 45 Adjusting the head restraint
r--("'n First read and observe the introductory L--J,::.U information and safety warnings & on page 61.
Every seat is fitted with a head restraint. The cen-tre rear head restraint is designed solely for use with the centre rear seat. 11 is therefore not permis-sible to install the centre rear head restraint in any other position.
Adjusting the height of the head restraint
The head restraints on the front seats can be ad-justed for height.
• Push the head restraint upwards in the direc-tion of the arrow, or push it downwards with the button 45 CD or® pressed (depending on the model) &.
• The head restraint must click securely into posi-tion.
Correct head restraint setting
Adjust the head restraint so that its upper edge is at the same height as the top of the head, but not lower than eye level. Position the back of your head as close to the head restraint as possible.
Head restraint setting for shorter people
Push the head restraint all the way down, even if the head is then underneath the top edge of the head restraint. There may be a small gap between the head restraint and backrest in the lowest posi-tion.
Head restraint setting for taller people
Push the head restraint up as far as it will go.
Removing the head restraint
• Push the head restraint all the way up &.
• Pull the head restraint out while pressing the button CD or @.
Fitting the head restraint
• Insert the head restraints into the guides on the backrest.
• Press and hold the button CD or® and push down the head restraint.
• Adjust the head restraint so a correct sitting po-sition can be assumed. .,.
Sitting correctly and safely 167

Turn the light switch to the required position 86:
When the Ignition Is switched off
0 The fog lights, dipped beam headlights and side lights are switched off.
,. The orientation lighting can be switched on.
) , The side lights are switched on.
Dipped beam headlights are switched off.
"'D While the vehicle key is in lhe ignition lock, the side lights will stay on.
Fog lights
The indicator lamps or 0$ in the light switch or Instrument cluster indicate that the fog lights are switched on.
• To switch the fog light on, pull the light switch out of the position "" or tD to the first stop.
• To switch the rear fog light 0$ on, pull the light switch out of position ,.,, or gD as far as it will go.
• To switch the fog lights off, press the light switch or move it to position 0.
Signal tones if lights are not switched off
If the key is removed from the ignition lock and the driver door is opened, a signal tone will sound in any of the following situations. This will remind you to switch off the lights as necessary.
Lights and vision -functions
1""1'11 First read and observe the introductory L-lo:.U Information and safety warnings & on page 106.
Parking light
When the parking lights (left and right turn signals) are switched on, the headlight on the correspond-ing side of the vehicle lights up along with the tail light and parts of the tail light cluster. The parking light only lights up when the Ignition is switched off and if the turn signal and main beam lever was in the central position before being operated.
Side lights
If the light switch is in position ;.o; both headlights with side lights light up, along with parts of the rear light cluster, the number plate lighting, the instru-ment cluster lighting and the buttons in the centre console and the dash panel.
If the charge level of the battery is too low, the side lights will switch off automatically &. This pre-vents the vehicle battery from being discharged
When the Ignition Is switched on
Lights switched off or daytime headlights are switched on.
The automatic headlight control and, if applica-ble, the daytime headlights are switched on.
The side lights are switched on.
The dipped beam headlights are switched on.
• If the parking light is switched on 107.
• If the light switch is in position '"'·
• If the light switch is in position iD or 0$ 112.
A WARNING
The side lights or daytime running lights are not bright enough to Illuminate the road ahead and to ensure that other road users are able to see you.
• Always switch the dipped beam head-lights on if it is dark, raining or visibility Is
completely and thus allows for still starting the en-gine 366, Automatic switch-off for electri-cal consumers.
Daytime running lights
There are separate lights in the headlights for the daytime running lights.
Only the separate lights light up when the daytime running lights are switched on &.
The daytime running lights are switched on when the ignition is switched on if the light switch is in position 0 or AUTO.
If the light switch is in position AUTO, a rain sensor will switch the dipped beam and the lighting in the instruments and switches on and off automatically.
The daytime running lights cannot be switched on or off manually. ,._
Lights and vision 1109