Acura TSX 2012 Navigation Manual

219

Error Messages
iPod®
Troubleshooting
iPod®
Error Message
Cause
Solution
UNSUPPORTED
Appears when an unsupported
iPod® is connected.
Update the iPod® software to the latest version.
CONNECT RETRY
Appears when the iPod® cannot
be authenticated.
Reconnect the iPod®.
NO SONG
Appears when there are no tracks
in the iPod®.
Store tracks in the iPod®.
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220

Error Messages
USB Flash Drive
Troubleshooting
USB Flash Drive
Error Message
Cause
Solution
FILE ERROR
The system cannot read the
track(s).
Check the tracks in the USB flash drive. There is a possibility that the
tracks have been damaged.
UNSUPPORTED
Appears when an unsupported
device is connected.
If it appears when a supported device is connected, reconnect the
device.
UNPLAYABLE FILE
Appears when the tracks in the
USB flash drive are DRM or an
unsupported format.
This error message appears for about 3 seconds, then plays the next
song.
NO SONG
Appears when the USB flash drive
is empty or there are no tracks in
MP3, WMA, or AAC format in the
drive.
Save tracks in MP3, WMA, or AAC format in the USB flash drive.
BAD USB DEVICE
PLEASE CHECK OWNER'S
MANUAL
Appears when the overcurrent
protection feature of the system
stops supplying power to USB
because an incompatible device is
connected.
Disconnect the device. Turn the audio system off, and turn it on again.
Do not reconnect the device that caused the error.
ERROR
Appears when the Internal USB
ROM error occurs.
Try a different USB flash drive.
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221
Reference Information
System Initialization..............................222
Entering the Security Code....................222
Acquiring GPS Information ....................222
Startup Confirmation Screen .................223
Map Matching ......................................223
System Limitations ................................224
GPS System...........................................224
Address Calculation ..............................224
Database ..............................................224
Client Assistance ....................................226
Resolving Problems ...............................226
Reporting Errors ....................................226
Acura Client Services Contact Information... 226 Visiting Your Dealer ............................. 226
Map Coverage ..................................... 227
Obtaining a Navigation Update DVD .... 227
Traffic Information ............................... 228
Operation in Alaska, Hawaii, Canada, and
Puerto Rico......................................... 228
Shipping a Vehicle to the U.S. Mainland 228
Legal Information ................................. 229
Copyrights ........................................... 229
User Agreements ................................. 229
As required by the FCC ........................ 234
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222Reference Information
System InitializationThe navigation system must be initialized if
power to the navigation system is
interrupted for any reason (e.g., the
battery was disconnected).Entering the Security CodeWhen you purchased the vehicle, you
should have received a card with the
navigation system security code and serial
number. Keep this card in a safe place. If
you lose the card, you must obtain the
security code from your dealer.
1.Press the VOLUME button to activate
the audio system.
2. Enter the 5-digit security code when
prompted using the radio preset
buttons.
Acquiring GPS InformationDepending on the length of time the
power was interrupted, your system may
require GPS initialization.
If initialization is not necessary, the system
proceeds directly to the Startup
Confirmation screen.
If the system fails to locate a sufficient
number of satellites to locate your position
within 10 minutes, th e following screen is
displayed.
If you are experiencing GPS reception
problems: 2 GPS System
P. 224
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223

System Initialization
Startup Confirmation Screen
Reference Information
Startup Confirmation ScreenThe Startup Confirmation screen is
displayed when initialization has
successfully completed. It is displayed every
time you start your vehicle. Press u to
select OK to continue.
Map MatchingMap matching is the process of using the
acquired GPS information to locate your
position on the map screen. If you are on a
mapped road, the name of the road is
displayed along the bottom of the map
screen when map matching is completed.
Do not enter a destination until the road
name is displayed.
The system may initially show your location
on a different street (e.g., in urban areas
where streets are close together), may
show an incorrect elevation, or may delay
the display of the vehi cle position icon at
intersections. This is normal; the system
will correct itself while you drive.
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224Reference Information
System LimitationsGPS SystemThe signals received from the GPS satellites
are extremely weak (less than a millionth
of the strength of a local FM station) and
require an unobstructed view of sky. The
GPS antenna is located in the dashboard.
The signal reception can easily be
interrupted or interfered with by the
following:
• Metallic window tint on the front or side
windows
• Cell phones, PDAs, or other electronic
devices docked in a cradle or lying loose
on the dashboard
• Remote starters or “hidden” vehicle
tracking systems mounted near the
navigation unit
• Audio electronic devices mounted near
the navigation unit
• Trees, tall buildings, freeway overpasses,
tunnels, or overhead electrical power
wires
The GPS is operated by the U.S.
Department of Defense. For security
reasons, there are certain inaccuracies built
into the GPS for wh ich the navigation
system must constantly compensate. This can cause occasional positioning errors of
up to several hundred feet.
Address CalculationThe destination icon shows only the
approximate location of a destination
address. This occurs if the number of
possible addresses is different from the
number of actual addresses on a block.
e.g., the address 1425 on a 1400 block
with 100 possible addresses (because it is
followed by the 1500 block) will be shown
a quarter of the way down the block by
the system. If there are only 25 actual
addresses on the block,
the actual location
of address 1425 would be at the end of
the block.
DatabaseThe digitized map database reflects
conditions as they existed at various points
in time before production. Accordingly,
your database may contain inaccurate or
incomplete data or information due to the
passage of time, road construction,
changing conditions, or other causes.
For example, some places/landmarks may
be missing when you search the database
because the name was misspelled, the
place was improperly categorized, or a
place/landmark is not yet in the database.
This is also true for police stations,
hospitals, and other public institutions. Do
not rely on the navigation system if you
need law enforcement or hospital services.
Always check with local information
sources.
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225

System Limitations
Database
Reference Information
In addition, the map database contains
verified and unverified areas. Unverified
streets may be missing from the map, in
the wrong location, or have an incorrect
name or address range. A message will
warn you if your route includes unverified
streets. Exercise additional caution when
driving in unve rified areas.
The database does not include, analyze,
process, consider, or reflect any of the
following categories of information:
• Neighborhood quality or safety
• Population density
• Availability or proximity of law
enforcement
• Emergency, rescue, medical, or other
assistance
• Construction work, zones, or hazards
• Road and lane closures
• Legal restrictions (such as vehicular type,
weight, load, height, and speed
restrictions)
• Road slope or grade
• Bridge height, width, weight, or other
limits
• Traffic facilities safety
• Special events •
Pavement characteristics or conditions
Every effort has been made to verify that
the database is accurate. The number of
inaccuracies you experience increases the
longer you go without obtaining an
updated map database.
2 Obtaining a Navigation Update DVD P. 227
We assume no liability for any incident that
may result from an error in the program, or
from changed conditions not noted above.
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226Reference Information
Client AssistanceResolving ProblemsIf you run into a specific issue that you
cannot resolve, consult the following help
resources:
• For navigation system issues: 2 Troubleshooting
P. 210
There are also FAQs available online at
www.acuranavi.com .
• For questions regarding HandsFreeLink,
audio, or other systems that interact
with the navigation system:
2 Bluetooth ® HandsFreeLink®
P. 174
• For traffic-related issues:
2 Traffic
P. 212
• For reporting issues with the database
or places/landmarks:
2 Reporting Errors
P. 226
• Call Acura Client Services.
2 Acura Client Services Contact
Information
P. 226
Reporting ErrorsYou can help to improve database
accuracy by reporti ng any errors you
encounter.
• Report errors in freeways and main
“verified” roads shown in black on the
map at http://mapreporter.navteq.com/
dur-web-external/ .
• Please do not report errors in purple
“unverified” roads. Maps for these
areas are provided for reference only. 2 Unverified Area Routing
P. 50
• Please do not report errors in places/
landmarks, such as changes in business
names. Information about points of
interest are constantly being updated.
An updated database is available for
purchase, usually in the fall of each year.
2 Obtaining a Navigation Update DVD P. 227
• For vehicle position ic on errors, screen
error messages, or other GPS-related
errors: 2 Troubleshooting
P. 210
2System Limitations
P. 224
Acura Client Services Contact InformationAcura Navi
American Honda Motor Co., Inc.
Acura Client Services
Mail Stop 500-2N-7E
1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: (800) 382-2238Visiting Your DealerIf you have a question that you cannot
resolve using the available help resources,
you can consult your dealer. Please identify
the specific is sue (e.g., error occurs when
you enter a specific a ddress, when driving
on a certain road, or just when it’s cold) so
that the service consultant can refer the
issue to the factory so that a solution can
be found. Be patient, the service
consultant may be unfamiliar with your
specific issue.
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227

Client Assistance
Map Coverage
Reference Information
Map CoverageThe navigation system provides map
coverage for the United States, Canada,
and Puerto Rico. The map coverage
consists of accurately mapped (verified)
metropolitan areas and a less accurate
(unverified) rural database. Note that
unverified areas are constantly being
reviewed and converted to verified areas
each year.
Contiguous United States
Hawaii Puerto Rico
Canada
Alaska
Map coverage update information is
available from Acura Client Services or
online at www.acuranavi.com .
To find navigation system update
information:
1. Visit www.acuranavi.com .
2. Enter your vehicle model and model
year.
3. Click Map Coverage to display a list of
verified coverage areas on the most
recent update DVD.
4. Click Map Coverage Details to display a
PDF document with a full listing of all
coverage areas.
Adobe® Reader® is required for
viewing and printing the Portable
Document Format (PDF) documents.
To download the latest version of
Adobe Reader, visit http://
get.adobe.com/reader/ .
Obtaining a Navigation Update DVDAcura is continually expanding the scope
of the navigation system. Navigation
system software upgrades may be made
available periodically, usually in the fall of
each year.
To purchase an updated DVD:
1.Obtain your vehicle’s VIN number and
the System/Device Information. 2 System/Device Information
P. 204
2. Call the Acura Navigation Disc
Fulfilment Center at (888) 549-3798, or
order online at www.acuranavi.com .
Update DVDs are not available from your
dealer. However, the d ealer may assist you
in obtaining an update DVD for you out of
courtesy. There is no program for free DVD
updates.
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228

Client Assistance
Traffic Information
Reference Information
Traffic InformationContinuously updated traffic information is
available in major metropolitan areas
across the 48 contiguous states and some
cities in Canada. A list of coverage areas is
available online.
To find traffic information:
1.Visit www.acura.com/realtimetraffic .
2. Select Real-Time Traffic on the TL.
3. Click AcuraLink Real-Time Traffic.
Operation in Alaska,
Hawaii, Canada, and Puerto RicoNavigation-equipped vehicles delivered to
Alaska, Hawaii, Canada, and Puerto Rico
are equipped with XM hardware, but XM
broadcasting is not available. There are
certain functions that rely on XM satellite
signal coverage which are not available,
including but not limited to AcuraLink and
traffic/weather-related services.
Unavailable menu options will appear gray
on the LCD display.
All roads displayed on the map screens are
verified roads. Information in this manual
relating to “unverified” roads or areas is
not applicable.■XM® Radio■Map Coverage
Entering a destination address or place/
landmark on another island may result in a
screen caution message. This is because
there are no ferry routes between islands
in the database.
If Street Name Guidance is set to ON, the
street names will not be read out by voice
guidance. This may change in a future data
update.Shipping a Vehicle to the U.S. MainlandTo receive XM audio, traffic, or weather
information, you must call XM and set up
an account at (800) 852-9696.
To receive AcuraLink quick tips, contact
Acura Client Services at (800) 382-2238,
and ask them to activate your AcuraLink
unit.■ Address and Place Entry
Screens■Puerto Rico
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