On Star BUICK ENCORE 2019 Repair Manual

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Driving and Operating 169
malfunction indicator lamp as may
be required for emission inspection
purposes.
With the vehicle off, and the brake
pedal not applied, pressing and
holding ENGINE START/STOP for
more than five seconds will place
the vehicle in Service Mode.
The instruments and audio system
will operate as they do in ON/RUN,
but the vehicle will not be able to be
driven. The engine will not start in
Service Mode.
Press ENGINE START/STOP again
to turn the vehicle off.
Starting the Engine
Move the shift lever to P (Park) or
N (Neutral). To restart the vehicle
when it is already moving, use
N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.
Caution
If you add electrical parts or
accessories, you could change
the way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty.
SeeAdd-On Electrical Equipment
0 200.
Starting Procedure 1. With the Keyless Access system, the RKE transmitter
must be in the vehicle. Press
ENGINE START/STOP with the
brake pedal applied. When the
engine begins cranking, let go
of the button. The idle speed will go down as
the engine gets warm. Do not
race the engine immediately
after starting it.
If the RKE transmitter is not in
the vehicle, if there is
interference, or if the RKE
transmitter battery is low, the
Driver Information Center (DIC)
will display a message.
See
Driver Information Center
(DIC) (Uplevel) 0127 orDriver
Information Center (DIC) (Base
Level) 0125 andRemote
Keyless Entry (RKE) System
Operation 027.
Caution
Cranking the engine for long
periods of time, by returning the
ignition to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
170 Driving and Operating
2. If the engine does not startafter five to 10 seconds,
especially in very cold weather
(below −18 °C or 0 °F), it could
be flooded with too much
gasoline. Try pushing the
accelerator pedal all the way to
the floor and holding it there as
you hold ENGINE START/
STOP, for up to a maximum of
15 seconds. Wait at least
15 seconds between each try,
to allow the cranking motor to
cool down.
When the engine starts, let go
of the button and the
accelerator. If the vehicle starts
briefly but then stops again,
follow the same steps. This
clears the extra gasoline from
the engine.
Do not race the engine
immediately after starting it.
Operate the engine and
transmission gently until the oil
warms up and lubricates all
moving parts.Stop/Start System
The Stop/Start system will shut off
the engine to help conserve fuel.
It has components designed for the
increased number of starts.
{Warning
The automatic engine Stop/Start
feature causes the engine to shut
off while the vehicle is still on. Do
not exit the vehicle before shifting
to P (Park). The vehicle may
restart and move unexpectedly.
Always shift to P (Park), and then
turn the ignition off before exiting
the vehicle.
Auto Engine Stop/Start
When the brakes are applied and
the vehicle is at a complete stop,
the engine may turn off. When
stopped, the tachometer displays
AUTO STOP. See Tachometer
0 114. When the brake pedal is
released or the accelerator pedal is
pressed, the engine will restart. To maintain vehicle performance,
other conditions may cause the
engine to automatically restart
before the brake pedal is released.
Auto Stops may not occur and/or
auto restarts may occur because:
.
The climate control settings
require the engine to be running
to cool or heat the vehicle
interior.
. The vehicle battery charge
is low.
. The vehicle battery has recently
been disconnected.
. Minimum vehicle speed has not
been reached since the last
Auto Stop.
. The accelerator pedal is
pressed.
. The engine or transmission is
not at the required operating
temperature.
. The outside temperature is not
in the required operating range.
. The vehicle is in any gear other
than D (Drive).

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Driving and Operating 171
.Tow/Haul Mode or other driver
modes have been selected.
. The vehicle is on a steep hill or
grade.
. The driver door has been
opened or driver seat belt has
been unbuckled.
. The hood has been opened.
. The Auto Stop has reached the
maximum allowed time.
Engine Heater
Vehicles may have an engine
heater. The engine heater can help
in cold weather conditions at or
below −18 °C (0 °F) for easier
starting and better fuel economy
during engine warm-up. Plug in the
heater at least four hours before
starting the vehicle. An internal
thermostat in the plug end of the
cord will prevent engine heater
operation at temperatures above
−18 °C (0 °F).
{Warning
Do not plug in the engine block
heater while the vehicle is parked
in a garage or under a carport.
Property damage or personal
injury may result. Always park the
vehicle in a clear open area away
from buildings or structures.
To Use the Engine Heater
1. Turn off the engine.
2. Open the hood and unwrap the electrical cord. The cord is in
the driver side of the engine
compartment, near the battery.
It is shipped from the factory
with a tie holding it in place.
Use care in removing the tie so
that the cord is not damaged.
Check the heater cord for
damage. If it is damaged, do
not use it. See your dealer for
a replacement. Inspect the
cord for damage yearly.
3. Plug it into a normal, grounded 110-volt AC outlet.
{Warning
Improper use of the heater cord
or an extension cord can damage
the cord and may result in
overheating and fire.
. Plug the cord into a
three-prong electrical utility
receptacle that is protected
by a ground fault detection
(Continued)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
172 Driving and Operating
Warning (Continued)
function. An ungrounded
outlet could cause an
electric shock.
. Use a weatherproof,
heavy-duty, 15 amp-rated
extension cord if needed.
Failure to use the
recommended extension
cord in good operating
condition, or using a
damaged heater or
extension cord, could make
it overheat and cause a fire,
property damage, electric
shock, and injury.
. Do not operate the vehicle
with the heater cord
permanently attached to the
(Continued)
Warning (Continued)
vehicle. Possible heater
cord and thermostat
damage could occur.
. While in use, do not let the
heater cord touch vehicle
parts or sharp edges. Never
close the hood on the
heater cord.
. Before starting the vehicle,
unplug the cord, reattach
the cover to the plug, and
securely fasten the cord.
Keep the cord away from
any moving parts.
4. Before starting the engine, be sure to unplug and store the
cord as it was before to keep it
away from moving engine
parts. If you do not it could be
damaged.
The length of time the heater should
remain plugged in depends on
several factors. Ask a dealer in the
area where you will be parking the
vehicle for the best advice on this.
Retained Accessory
Power (RAP)
Some vehicle accessories may be
used after the ignition is turned off.
The power windows and sunroof,
if equipped, will continue to work for
up to 10 minutes or until any door is
opened.
The infotainment system will
continue to work for 10 minutes,
until the driver door is opened,
or until the ignition is turned on or
placed in ACC/ACCESSORY.
Shifting Into Park
1. Hold the brake pedal down and set the parking brake. See
Parking Brake 0180.
2. Move the shift lever into P (Park) by pressing the button
on the shift lever and pushing
the lever all the way toward the
front of the vehicle.
3. Turn the ignition off.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Driving and Operating 173
Leaving the Vehicle with the
Engine Running
{Warning
It can be dangerous to leave the
vehicle with the engine running.
It could overheat and catch fire.
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll.
Do not leave the vehicle when the
engine is running. If you have left
the engine running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
SeeShifting Into Park 0172.
If you have to leave the vehicle with
the engine running, be sure the
vehicle is in P (Park) and the
parking brake is firmly set before
you leave it. After you have moved the shift lever into P (Park), hold the
brake pedal down. Then see if you
can move the shift lever away from
P (Park) without first pressing the
button on the shift lever. If you can,
it means that the shift lever was not
fully locked into P (Park).
Torque Lock
If you are parking on a hill and do
not shift the transmission into
P (Park) properly, the weight of the
vehicle may put too much force on
the parking pawl in the
transmission. You may find it difficult
to pull the shift lever out of P (Park).
This is called torque lock. To prevent
torque lock, set the parking brake
and then shift into P (Park) properly
before you leave the driver seat. To
find out how, see
“Shifting Into Park”
previously in this section.
When you are ready to drive, move
the shift lever out of P (Park) before
releasing the parking brake.
If torque lock does occur, you may
need to have another vehicle push
yours a little uphill to take some of the pressure from the parking pawl
in the transmission, so you can pull
the shift lever out of P (Park).
Shifting out of Park
This vehicle is equipped with a shift
lock control. The shift lock control is
designed to prevent movement of
the shift lever out of P (Park) unless
the ignition is on and the brake
pedal is applied.
The shift lock control is always
functional except in the case of an
uncharged or low voltage (less than
9-volt) battery.
If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. See
Jump Starting - North
America 0264.
To shift out of P (Park): 1. Apply the brake pedal.
2. Turn the ignition on.
3. Press the shift lever button.
4. Move the shift lever to the desired position.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
176 Driving and Operating
Running the Vehicle
While Parked
It is better not to park with the
engine running.
If the vehicle is left with the engine
running, follow the proper steps to
be sure the vehicle will not move.
SeeShifting Into Park 0172 and
Engine Exhaust 0175.
Automatic
Transmission
The selected gear is also shown in
the instrument cluster.
P : This position locks the drive
wheels. Use P (Park) when starting
the engine because the vehicle
cannot move easily.
{Warning
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll.
Do not leave the vehicle when the
engine is running. If you have left
the engine running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
See Shifting Into Park 0172.
Make sure the shift lever is fully in
P (Park) before starting the engine.
The vehicle has an automatic
transmission shift lock control
system. The regular brake must be
fully applied first and then the shift
lever button must be pressed before
shifting from P (Park) when the
ignition is on. If you cannot shift out
of P (Park), ease pressure on the
shift lever, then push the shift lever

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Driving and Operating 177
all the way into P (Park) as you
maintain brake application. Then
press the shift lever button and
move the shift lever into another
gear. SeeShifting out of Park 0173.
R : Use this gear to back up.
Caution
Shifting to R (Reverse) while the
vehicle is moving forward could
damage the transmission. The
repairs would not be covered by
the vehicle warranty. Shift to
R (Reverse) only after the vehicle
is stopped.
To rock the vehicle back and forth to
get out of snow, ice, or sand without
damaging the transmission, see If
the Vehicle Is Stuck 0162.
N : In this position, the engine does
not connect with the wheels. To
restart the engine when the vehicle
is already moving, use
N (Neutral) only.
{Warning
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is
firmly on the brake pedal, the
vehicle could move very rapidly.
You could lose control and hit
people or objects. Do not shift
into a drive gear while the engine
is running at high speed.
Caution
Shifting out of P (Park) or
N (Neutral) with the engine
running at high speed may
damage the transmission. The
repairs would not be covered by
the vehicle warranty. Be sure the
engine is not running at high
speed when shifting the vehicle.
Caution
A transmission hot message may
display if the automatic
transmission fluid is too hot.
Driving under this condition can
damage the vehicle. Stop and idle
the engine to cool the automatic
transmission fluid. This message
clears when the transmission fluid
has cooled sufficiently.
D : This position is for normal
driving. If more power is needed for
passing, press the accelerator
pedal down.
M : This position allows shifting
similar to a manual transmission.
See Manual Mode 0178.
Caution
If the vehicle does not shift gears,
the transmission could be
damaged. Have the vehicle
serviced right away.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Driving and Operating 181
feature uses the stability system
hydraulic brake control module to
supplement the power brake system
under conditions where the driver
has quickly and forcefully applied
the brake pedal in an attempt to
quickly stop or slow down the
vehicle. The stability system
hydraulic brake control module
increases brake pressure at each
corner of the vehicle until the ABS
activates. Minor brake pedal
pulsation or pedal movement during
this time is normal and the driver
should continue to apply the brake
pedal as the driving situation
dictates. The brake assist feature
will automatically disengage when
the brake pedal is released or brake
pedal pressure is quickly
decreased.Hill Start Assist (HSA)
If equipped, Hill Start Assist (HSA)
may be useful when the vehicle is
stopped on a grade. This feature is
designed to prevent the vehicle from
rolling, either forward or rearward,
during vehicle drive off. After the
driver completely stops and holds
the vehicle in a complete standstill
on a grade, HSA will be
automatically activated. During the
transition period between when the
driver releases the brake pedal and
starts to accelerate to drive off on a
grade, HSA holds the braking
pressure to ensure that there is no
rolling. The brakes will automatically
release when the accelerator pedal
is applied within the two-second
window. It will not activate if the
vehicle is in a drive gear and facing
downhill, or if the vehicle is facing
uphill and in R (Reverse).
Ride Control Systems
Traction Control/
Electronic Stability
Control
System Operation
The vehicle has a Traction Control
System (TCS) and StabiliTrak/
Electronic Stability Control (ESC),
an electronic stability control
system. These systems help limit
wheel slip and assist the driver in
maintaining control, especially on
slippery road conditions.
TCS activates if it senses that any
of the drive wheels are spinning or
beginning to lose traction. When this
happens, TCS applies the brakes to
the spinning wheels and reduces
engine power to limit wheel spin.
StabiliTrak/ESC activates when the
vehicle senses a difference between
the intended path and the direction
the vehicle is actually traveling.
StabiliTrak/ESC selectively applies
braking pressure to any one of the

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
182 Driving and Operating
vehicle wheel brakes to assist the
driver in keeping the vehicle on the
intended path.
If cruise control is being used and
traction control or StabiliTrak/ESC
begins to limit wheel spin, cruise
control will disengage. Cruise
control may be turned back on when
road conditions allow.
Both systems come on
automatically when the vehicle is
started and begins to move. The
systems may be heard or felt while
they are operating or while
performing diagnostic checks. This
is normal and does not mean there
is a problem with the vehicle.
It is recommended to leave both
systems on for normal driving
conditions, but it may be necessary
to turn TCS off if the vehicle gets
stuck in sand, mud, ice, or snow.
SeeIf the Vehicle Is Stuck 0162
and “Turning the Systems Off and
On” later in this section.
The indicator light for both systems
is in the instrument cluster. This
light will:
.
Flash when TCS is limiting
wheel spin.
. Flash when StabiliTrak/ESC is
activated.
. Turn on and stay on when either
system is not working.
If either system fails to turn on or to
activate, a message displays in the
Driver Information Center (DIC), and
dcomes on and stays on to
indicate that the system is inactive
and is not assisting the driver in
maintaining control. The vehicle is
safe to drive, but driving should be
adjusted accordingly.
If
dcomes on and stays on:
1. Stop the vehicle. 2. Turn the engine off and wait
15 seconds.
3. Start the engine.
Drive the vehicle. If
dcomes on
and stays on, the vehicle may need
more time to diagnose the problem.
If the condition persists, see your
dealer.
Turning the Systems Off
and On

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
190 Driving and Operating
When an object is first detected in
the rear, one beep will be heard
from the rear. When an object is
very close (<0.6 m (2 ft) in the
vehicle rear or <0.3 m (1 ft) in the
vehicle front), five beeps will sound
from the front or rear depending on
object location. Beeps for FPA are
higher pitched than for RPA.
Objects Detected by Both the
Front and Rear Sensors
In general, if objects are detected at
the same time near both the front
and rear bumpers while backing up,
the beeps only sound to indicate
that objects are close to the rear
bumper.
However, if an object comes within
0.3 m (1 ft) of the front bumper while
the vehicle is backing up and at the
same time there is another object
further than 0.3 m (1 ft) from the rear
bumper, then higher-pitched beeps
only sound to indicate the front
object.Turning the System On and Off
The FRPA system can be turned on
and off by pressing
Xon the
center stack.
The indicator light in the button
comes on when the system is
turned on.
When the system is off, the indicator
light in the button is off or PARK
ASSIST OFF briefly displays on the
Driver Information Center (DIC).
FRPA defaults to the on setting
each time the vehicle is started.
When the System Does Not
Seem to Work Properly
If the FRPA system does not
activate due to a temporary
condition, a message may display
on the DIC. This can occur under
the following conditions:
. The driver has disabled the
system. .
The sensors are not clean. Keep
the vehicle&#39;s bumpers free of
mud, dirt, snow, ice, and slush.
For cleaning instructions, see
Exterior Care 0270.
. The Park Assist sensors are
covered by frost or ice. Frost or
ice can form around and behind
the sensors and may not always
be seen; this can occur after
washing the vehicle in cold
weather. The message may not
clear until the frost or ice has
melted.
. An object was hanging out of the
liftgate during the last drive
cycle. Once the object is
removed, FRPA will return to
normal operation.
. An object or cover is attached to
the front of the vehicle.
. The bumper is damaged. Take
the vehicle to your dealer to
repair the system.