service CADILLAC DEVILLE 1993 7.G Workshop Manual

Downloaded from www.Manualslib.com manuals search engine What If You've Locked Your Kkys In The Car?
If your keys are locked in the car, the technician or locksmith must be given
proof
of ownership (original vehicle registration and your driver's license)
before attempting
to enter the vehicle. This precaution is for your
protection. For this reason we suggest you
carry your vehicle registration and
Gold
Key Card which includes a convenient credit card type key. This special
key
can be used to unlock either front door or the trunk compartment.
What If Your Car Is In An Unsafe Location Or On A Limited Access
Highway?
If your car is located in an area that is determined to be unsafe (by you, the
advisor or the technician), or
if the vehicle is on a limited access freeway or
regulated highway, the advisor
will arrange to tow your Cadillac to a safe
location, where service can be performed. Additional assistance will be
provided if necessary.

Downloaded from www.Manualslib.com manuals search engine Other Roadside Services
Cadillac Roadside Service is committed to your total peace of mind and is
staffed by Cadillac-trained phone advisors and technicians to provide phone
or on-site repair assistance. Beyond the coverage period Roadside Service
can also arrange a wide variety of other services to assist YOU, such as:
0 TOW Service 0 Battery Jump Start Flat Tire Change
0 Locksmith Fuel Delivery 0 Trip Routing
Tmxi 0 Lost Keys 0 Hotel Information
While there is no charge for some of these items during the specified period,
the owner is responsible for any expenses beyond the covered period.
We hope you never need any of the emergency services, but
if you do,
Roadside Service
can promptly locate and arrange them for you wherever
you travel in the United States or Canada. It’s part
of how Cadillac Roadside
Service
is dedicated to your continued satisfaction.
Glove Compartment Decal And Wallet Card
The Roadside Service toll-free number is located on a decal in the glove
compartment, on the wallet card
in the back of the Gold Key Owner’s
Literature portfolio and on
the Gold Key Card you received shortly after
taking delivery
of your new Cadillac.
TOLL-FREE HOTLINE
Information To Provide When Calling Cadillac Roadside Service
When you call Cadillac Roadside Service, the advisor will ask your name and
home address, the telephone number and location you are calling from, the
location of your Cadillac and a description
of the problem. The advisor will
ask
the following information about your Cadillac:
0 Vehicle Identification Number WIN)
This
17 character code is located on the driver’s side top surface of the
instrument panel and may be seen through the windshield.
0 Model and Year 0 Delivery Date 0 Mileage
c.-
L1
8

Downloaded from www.Manualslib.com manuals search engine I
OWNER ASSISTANCE
- This section will explain how to contact Cadillac if you need assistance. It also tells you
how to obtain service publications and how
to report any safety defects.
This section includes the following:
.- Customer Satisfaction Procedure
Zone and Central Office Addresses
Customer Assistance for Hearing/Speech Impaired
MediatiodArbitration
Program
Reporting Safety Defects
Product Service Publications
(PSPs)
Owner’s Manuals and Service Manuals
CUSTOMER SATISFACTION PROCEDURE
__ Your satisfaction and goodwill are important to your dealer and\
to Cadillac. Normally,
any problems with the sales transaction or the operation of your vehicle will be resolved
by your dealer’s Sales or Service Departments. Sometimes, how\
ever, despite the best
~~ intentions of all concerned, misunderstandings can occur. If you\
r concern has not been
resolved to your satisfaction, the following steps should
be taken:
STEP ONE - Discuss your problem with a member of dealership management.
Satisfaction can often be quickly obtained at that level. If the matter has already been
reviewed
with the Sales, Service or Parts Manager, contact the General Manage\
r or
owner of the dealership.
STEP TWO - If after contacting a member of Dealership Management, it appears
your problem cannot
be resolved by the dealership without further help, contact the
Cadillac Consumer Relations Center 24 hours per day by calling 1-800-458-8006 or
if you have an AllantC call 1-800-ALLANTk.
In Canada, contact
GM of Canada Customer Assistance Center in Oshawa by calling
1-800-263-3777 ENGLISH or 1-800-263-7854 FRENCH.
In Mexico, call 1-900-254-17-86. In Puerto Rico,
U.S. Virgin Islands, call
1-809-763-1315. In all other overseas locations, contact GM Inte\
rnational Export
Sales in Canada by calling 1-416-644-4112. -.
-
1

Downloaded from www.Manualslib.com manuals search engine - ZONE AND CENTRAL OFFICE ADDRESSES
CENTRAL OFFICES
UNITED STATES
Consumer Relations Center
Cadillac Motor Car Division
2860 Clark
Detroit, Michigan 48232
1 -800458-8006 (24 Hours)
1-8OO-ALLm (Allantks only)
INTERNATIONAL EXPORT
SALES
P.O. Box 828
Oshawa,
Ontario L1H 7N1
Fax: 416-644-4866
Telex: 8214981215
CADILLAC ZONE OFFICES
CENTRAL ZONE
Post Office Box 33109
Detroit, Michigan 48232
FLORIDA ZONE
Barrette Bank Centre
Fifth Floor
625 North Flagler
West Palm Beach,
Florida 33401
MID-ATLANTIC ZONE
Post Office Box 9010
Wayne, Pennsylvania 19087
EASTERN ZONE
Post Office Box 3003
Parsippany, New Jersey 07054
SOUTHEAST ZONE
Post Office Box 50256
Atlanta, Georgia 30302
CANADA
Consumer Relations Department
General Motors of Canada Limited
Oshawa,
Ontario L1 J 526
1-800-263-3777 (ENGLISH)
1-800-263-7854 (FRENCH)
LOS ANGELES ZONE
Post Office Box 5018
Thousand
Oaks, California
91359-5018
MIDWEST ZONE
Post Office Box 3002
Naperville, Illinois 60566
NORTHWEST ZONE
Post Office Box 23850
Oakland, California 94623
SOUTHWEST ZONE
Post Office Box 660118
Dallas, Texas 75266-0118
*NOTE: The
state of
Alaska
is serviced by
the Northwest Zone.
The state of Hawaii is serviced
by the Los Angeles Zone.
3

Downloaded from www.Manualslib.com manuals search engine GENERAL MOTDRS OF CANADA REGIONAL OFFICES
CALGARY, AB T2P 3W7
4220 Blackfoot Trail
P.O. Box 2510
1-800-263-3777
MONTREAL, QUEBEC
H9R 4R2
5000 Trans-Canada Hwy.
Pointe Claire, Quebec
1-800-263-7854 TORONTO, ONTARIO
M3C lJ1
1200 Eglinton Ave. E.
416-359-0588
1-800-263-3777
GENERAL MOTORS OFFICES OVERSEAS
FAR EAST
GM Overseas
Distribution
Corp.
Roppongi Fuji Building
2-6 Nishiazabu 3-Chome
Minato-Ku
Tokyo, Japan
106
Telephone: 03-470-346 1
Telex: JAPAUTO J22776
DUBAI GMODCDES
Middle East
Dubai International Trade Centre
Level
30
P.O. Box 9233
Dubai, United Arab Emirates
Telex:
46542 GMODC EM
Regional Marketing Office
SAUDI ARABIA
GM Overseas
Distribution Corp.
P.O. Box 5784
Jeddah, 21432 Saudi Arabia
Telephone:
02-665-3380
Telex: 401748 GMOT SJ
EUROPE
GMODCflES
Europe RMO
C/O GM Service GMBH
Postfach 1710
D-6090 Ruesselsheim
Federal Republic of Germany
Telephone:
6142-602319 or 312
Telex: 4182841 GMO D
Fax: 6142-82632 or Code (02)
PUERTO
RICO
U.S. VIRGIN ISLANDS
GM Overseas Distribution Corp.
Centro Commercial
Rio Piedras. Puerto
Rim
Mail: G.P.O. Box G4382
San Juan, Puerto Rim 00936
Telephone: 809-763-1315
Telex: 3450394
san Francisco
MEXICO
General Motors de Mexico
Consumer Relations Supervisor
Service Department
Mexico
1, D.F.
Telephone: 905-245-17-86
Telex: 1763 185
Apartado Postal 107-BIS
.-
c

Downloaded from www.Manualslib.com manuals search engine SERVICE PUBLICATIONS
-
Information on how to obtain Product Service Publications, subscriptions, Indexes and
summaries
as describedbelow is applicable only in the fifty US. states (and the District
fo Columbia) and only for cars and light trucks with GVWR less than 10,OOO pounds
(4 536 kg).
In Canada, information pertaining to Product Service Bulletins and Indexes can be
obtained by writing to: General Motors of Canada Limited, Service Publications
Department,
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7.
Cadillac regularly sends its dealers useful service bulletins ab\
out Cadillac products.
Cadillac monitors product performance
in the field. We then prepare bulletins for
servicing
our products better, Now, you can get these bulletins too.
Bulletins cover various subjects. Some pertain to the proper use and care of your
vehicle. Some describe costly repairs. Others describe inexpensiv\
e repairs which,
if
done on time with the latest parts, may avoid future costly r\
epairs. Some bulletins tell a
technician how to repair a new or unexpected condition. Others describe a quicker\
way
to fix your vehicle. They can help a technician service your \
vehicle better.
Most bulletins apply
to conditions affecting a small number of vehicles Your Cadillac
dealership
or a qualified technician may have to determine if a specific bulletin applies
to your vehicle.
You can subscribe to all Cadillac bulletins. This way you’ll get them as they come out.
You can wait a while and get
an index to the bulletins. You can also.get individual
bulletins. However, you’ll need the index to identify them.
Subscriptions
You can subscribe to all Cadillac Product Service Publications (PSPs). This will include
bulletins for all cars sold by Cadillac and will not
be limited to PSPs applicable to any
particular model. When you buy a subscription, you will receive\
the PSPs in periodic
mailings shortly
after they come out. A subscription costs $100.00 U.S. ($110.00
including a special binder) and it entitles you to all PSPs published by Cadillac during
that model
year. You can purchases a subscription by sending acheck or money order to
Cadillac Service Publications, Post Office Box 07130, Detroit, Michigan 48027, along
with the order form located on page
15. Your may get additions subscription ordering
forms by calling the toll-free number shown in this section or your can find them at
participating dealerships.
Individual PSPs
If you don’t want to buy all the PSPs issued by Cadillac for all models in the model year,
you can buy individual
PSPs such as those which may pertain to a particular model. To
do this, you will first need to see our index of PSPs. It provides avariety of information.
Here’s what you’ll find
in the index and how you can get one.
7

Downloaded from www.Manualslib.com manuals search engine What You’ll find in the Index:
# A list of all PSPs published by Cadillac in a model year (1990 or later). PSPs
covering all models of Cadillac cars are listed in the same index.
+ Ordering information so you can buy the specific PSPs you may want.
+ Price information for PSPs you may want to buy.
How You Can Get an Index:
Indexes are published periodically. Most of the PSPs which could potentially apply to
the most recent Cadillac models will by listed in the last quarterly publication for that
model year. This means you may want
to wait until the end of the model year before
ordering
an index, if you are interested in buying PS Ps pertaining to a current model year
vehicle.
Some
PSPs pertaining to a particular model year vehicle may be published \
on later
years, and these would
be listed in the later year’s index. When you order an index \
for a
model year that is not over yet, we’ll send you the most \
recently published quarterly
issue. You can specify an index for
an earlier model year, but not before 1990.
Cut out the order form, fill it out, and mail it. We will see to it that an index is mailed to
you. There is no charge for indexes for the 1990-1993 model years.
Toll-Free Telephone Number
If you want an additional ordering form for an index or a subscription, just call toll-free
and we’ll
be happy to send you one. Automated recording equipment will take your
name and mailing address. The number to call is
1-800-551-4123.
Copies at Participating Dealers
Copies of Indexes and individual PSPs are at your Cadillac dealership. You can ask to
see them.
A VERY IMPORTANT REMINDER: These PSPs are meant for technicians. They are
not meant for the ‘do-it-yourselfer’. Technicians have the \
equipment,
tools, safety
instructions, and training
to do a job quickly and safely.
Cadillac reserves the right
to change these procedures without notice after November,
1991.
Cadillac Owner’s Manuals and Service Publications
-
L --r
You can get these by using the order form. Additionally, past \
model Owner’s Manuals
and Service Information Manuals are available for a minimum of ten model years and
frequently much longer. Credit card orders may
be placed using the toll-free number
1-800-782-4356. High quality copies of out of print older model manuals ar available,
also. You may receive a free listing of either by using the order form. ~
8

Downloaded from www.Manualslib.com manuals search engine 1 PRODUCT SERVICE PUBLICATIONS INDEXES
MODEL YEAR DESCRIPTION
PRICE
EACH
FORM NO.
H-2755
H-2855
H-2955
H-3055
H-27528
H-28528
H-29528 H-30528
Index (Includes applicable bulletin sum- I FREE 1990
1991
maries) To review all product service
publications (PSPs) for a specific model
year vehicle, it is necessary to order the in-
dex for that model year and all subsequent
model vear indexes. FREE
1992
1993
Bound PSP Edition - includes
index plus complete PSP’s 1 20.00 1990
1991
~~ ~
Bound PSP Edition - includes
index plus complete PSP’s I 20.00
Bound PSP Edition - includes
index plus complete PSP’s 1 20.00
1992 e-
Bound PSP Edition - includes
index plus complete PSP’s I 20.00
1993
INDIVIDUAL PRODUCT SERVICE PUBLICATIONS
(Refer to PSP Index for Form Number)
FORM NO. DESCRIPTION PRICE
YEAR EACH
1990 I See details I First Individual PSP Per Order
thru on
1993 PSP Index I Each Additional PSP In Same Order 2.00 I.
ANNUAL PRODUCT SERVICE PUBLICATION SUBSCRIPTION
FORM NO. DESCRIPTION PRICE
YEAR EACH
Subscription to all Product Service
throughout the Model Year (September
1 through August 31). PSP’s mailed
quarterly.
1993 I H-3058 Publications released by Cadillac I $100.00 I -
1993 H-2 1 34 3-Ring Binder for Product Service Publications. Includes set of Index 10.00
I Tabs. I

Downloaded from www.Manualslib.com manuals search engine r
NOTE: Please fill in order form and MAIL TO:
Cadillac Service Publications
Post Office Box 07130, Detroit, Michigan 48207
ORDER TOLL FREE: 1-800-782-4356
(NOTE: For Credit Card Holder Orders Only)
Monday-Friday 8:30 A.M. -6:OO P.M. EST
.Minimum Credit Card Order $10.00 If further information is needed, write to the address shown above or call (313) 883-1430. Material
cannot be returned for credit without receiving advance authorization within 14 days of delivery. On returns, a re-stocking fee may be applied against the original order.
7
r
:Prices are subject to change without notice and without incurr\
ing obligatlon.
Orders for Individual Product Service Publications cannot be filled without the
appropriate bulletin numbers. These numbers may be found in the
PSP index. Your
first Product Service Publication costs $4.00; each additional PSP costs $2.00. add 4% sales tax
Orders will be mailed within 10 days of receipt. Please allow adequate time for postal service. GRAND TOTAL
F

Downloaded from www.Manualslib.com manuals search engine .
.
.
.
.
. .
.
.
.
SUBJECT INDEX
A
ACC (Ignition Key Position) ........................... 74
Adding Accessory Power. Retained
.......................... 328
BrakeFluid ..................................... 284
Electrical Equipment ............................. 327
Engine Coolant ................................. 279
Power Steering Fluid ............................. 281
Transaxle Fluid .................................. 277
Additives. Engine Oil ............................... 272
Adjustment. Brake ................................. 186
Adult Safety Belt Usage .............................. 18
Air Bag ............................................ 28
Air Bag System Light ................................ 29
Aircleaner ....................................... 274
Air Conditioner .................................... 139
Air Conditioner. Warning Light ....................... 129
Air Outlets ........................................ 137
Air System ........................................ 137
Alarm. How To Turn Off Theft ........................ 71
Alcohol in Gasoline ................................. 261
Aluminum Wheels. Cleaning ......................... 322
AM Radio Reception ............................... 145
AM Stereo Radio Reception ......................... 1.45
Antenna. Cleaning Radio ............................ 164
Antifreeze ........................................ 278
Anti-lock Brakes ................................... 182
Anti-lock Brake System Warning Light ................. 122
Anti-Theft Tips ..................................... 70
Appearance Care ................................... 314
Appearance Care. Service and ........................ 260
Ashtrays .......................................... 115
Astroroof - Express Open ............................ 114
Automatic Air Conditioning System ................... 137
Automatic Door Lock ................................ 62
Automatic Overdrive ................................ 80
Air Cleaner & PCV Filter Replace .... See Maint . Book. p.22
Alcohol. Driving Under The Influence Of .............. 176
Arm. Wearing A Safety Belt Under Your ................ 26
.
1