service schedule CADILLAC ESCALADE 2010 3.G User Guide

Maintenance Record
After the scheduled services are performed, record the date, odometer reading, who performed the service, and thetype of services performed in the boxes provided. Retain all maintenance receipts.
Maintenance Record
DateOdometerReadingServiced By Maintenance StampServices Performed
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Online Owner Center
Online Owner Center (U.S.)—
www.gmownercenter.com/cadillac
Information and services customized for your specificvehicle—all in one convenient place.
.Digital owner manual, warranty information,and more
.Online service and maintenance records
.Find Cadillac dealers for service nationwide
.Exclusive privileges and offers
.Recall notices for your specific vehicle
.OnStar®and GM Cardmember ServicesEarnings summaries
Other Helpful Links:
Cadillac!www.cadillac.com
Cadillac Merchandise—www.cadillaccollection.com
Help Center—www.cadillac.com/helpcenter
.FAQ
.Contact Us
My GM Canada (Canada)—www.gm.ca
My GM Canada is a password-protected section ofwww.gm.ca where you can save information onGM vehicles, get personalized offers, and use handytools and forms with greater ease.
Here are a few of the valuable tools and services youwill have access to:
.My Showroom: Find and save information onvehicles and current offers in your area.
.My Dealers/Retailers: Save details such asaddress and phone number for each of yourpreferred GM dealers/retailers.
.My Driveway: Access quick links to parts andservice estimates, check trade-in values,or schedule a service appointment by adding thevehicles you own to your driveway profile.
.My Preferences: Manage your profile and usetools and forms with greater ease.
To sign up, visit the My GM Canada sectionwithin www.gm.ca.
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Scheduling Service Appointments
When your vehicle requires warranty service, contactyour dealer/retailer and request an appointment. Byscheduling a service appointment and advising yourservice consultant of your transportation needs, yourdealer/retailer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the servicedepartment immediately, keep driving it until it can bescheduled for service, unless, of course, the problem issafety-related. If it is, please call your dealership/retailer, let them know this, and ask for instructions.
If the dealer/retailer requests you to bring the vehicle forservice, you are urged to do so as early in the work dayas possible to allow for the same day repair.
Courtesy Transportation Program
To enhance your ownership experience, we and ourparticipating dealers are proud to offer CourtesyTransportation, a customer support program for vehicleswith the Bumper to Bumper (Base Warranty Coverageperiod in Canada) and extended powertrain, and hybridspecific warranties in both the U.S. and Canada.
Several courtesy transportation options are available toassist in reducing your inconvenience when warrantyrepairs are required.
Courtesy Transportation is not a part of the New VehicleLimited Warranty. A separate booklet entitled“Warrantyand Owner Assistance Information”furnished with eachnew vehicle provides detailed warranty coverageinformation.
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Transportation Options
Warranty service can generally be completedwhile you wait. However, if you are unable to wait,GM helps to minimize your inconvenience by providingseveral transportation options. Depending on thecircumstances, your dealer can offer you one ofthe following:
Shuttle Service
Participating dealers can provide shuttle service to getyou to your destination with minimal interruption of yourdaily schedule. This includes one-way or round tripshuttle service to a destination up to 10 miles (16 km)from the dealership.
Public Transportation or Fuel
Reimbursement
If your vehicle requires warranty repairs, and publictransportation is used instead of the dealer's shuttleservice, the expense must be supported by originalreceipts and can only be up to the maximum amountallowed by GM for shuttle service. In addition, forU.S. customers, should you arrange transportationthrough a friend or relative, limited reimbursementfor reasonable fuel expenses may be available. Claimamounts should reflect actual costs and be supportedby original receipts. See your dealer for informationregarding the allowance amounts for reimbursement offuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesyrental vehicle or reimburse you for a rental vehicle thatyou obtain if your vehicle is kept for a warranty repair.If you obtain a rental vehicle on your own, please seeyour dealer for the maximum number of days allowedand the allowance per rental day. Rental reimbursementmust be supported by original receipts. This requiresthat you sign and complete a rental agreementand meet state, local, and rental vehicle providerrequirements. Requirements vary and may includeminimum age requirements, insurance coverage, creditcard, etc. You are responsible for fuel usage chargesand may also be responsible for taxes, levies, usagefees, excessive mileage, or rental usage beyond thecompletion of the repair.
It may not be possible to provide a like-vehicle as acourtesy rental.
Additional Program Information
All program options, such as shuttle service, may not beavailable at every dealer. Please contact your dealer forspecific information about availability. All CourtesyTransportation arrangements will be administered byappropriate dealer personnel.
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Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada) ina situation like this, please notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer Assistance CenterCadillac Motor Car DivisionP.O. Box 33169Detroit, MI 48232-5169
In Canada, call 1!888!446!2000, or write:
Canadian Cadillac Customer CommunicationCentre, CA1-163-005General Motors of Canada Limited1908 Colonel Sam DriveOshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repairinformation on engines, transmission, axle suspension,brakes, electrical, steering, body, etc.
Service Bulletins
Service Bulletins give additional technical serviceinformation needed to knowledgeably serviceGeneral Motors cars and trucks. Each bulletincontains instructions to assist in the diagnosis andservice of your vehicle.
Owner Information
Owner publications are written specifically for ownersand intended to provide basic operational informationabout the vehicle. The owner manual includes theMaintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual, andWarranty Booklet.
RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee
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Lights (cont.)
Oil Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-38
On Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . 4-31
Safety Belt Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-39
StabiliTrak®Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-34
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-35
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-40
Loading Your Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-32
Locking Rear Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-9
Locks
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Lockout Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Power Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Programmable Automatic Door Locks . . . . . . . . . . . . 3-11
Rear Door Security Locks . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12
Lower Anchors and Tethers for Children . . . . . . . . . . . 2-59
Lumbar
Power Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
M
Magnetic Ride Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-9
Maintenance Schedule
Maintenance Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . 8-12
Owner Checks and Services . . . . . . . . . . . . . . . . . . . . . . . 8-8
Recommended Fluids and Lubricants . . . . . . . . . . . . 8-10
Scheduled Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
Malfunction Indicator Lamp . . . . . . . . . . . . . . . . . . . . . . . . 4-36
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
Memory Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
Message
DIC Warnings and Messages . . . . . . . . . . . . . . . . . . . . . 4-48
Mirrors
Automatic Dimming Rearview . . . . . . . . . . . . . . . . . . . . . 3-43
Manual Rearview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43
Outside Convex Mirror . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-45
Outside Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-45
Outside Power Foldaway Mirrors . . . . . . . . . . . . . . . . . 3-43
Park Tilt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-44
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Reclining Seatbacks, Power . . . . . . . . . . . . . . . . . . . . . . . . .2-8
Recommended Fluids and Lubricants . . . . . . . . . . . . . 8-10
Recovery Hooks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-31
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . . 6-38
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . .9-7
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . .3-4
Remote Vehicle Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7
Removing the Flat Tire and Installing the
Spare Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-86
Removing the Spare Tire and Tools . . . . . . . . . . . . . . . . 7-81
Replacement Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-56
Replacement Parts
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-12
Reporting Safety Defects
Canadian Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-16
General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-17
U.S. Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-16
Restraint System Check
Checking the Restraint Systems . . . . . . . . . . . . . . . . . . 2-91
Replacing Restraint System Parts After a
Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-92
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 3-28
Ride Control Systems
Road Sensing Suspension . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Road Sensing Suspension . . . . . . . . . . . . . . . . . . . . . . . . . .6-9
Roadside Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-8
Rocking Your Vehicle to Get it Out . . . . . . . . . . . . . . . . . 6-30
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-66
Roof Rack System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-64
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . 3-42
S
Safety Belts
Care of . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-102
Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-48
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . 2-30
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-47
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-39
Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29
Safety Belts Are for Everyone . . . . . . . . . . . . . . . . . . . . 2-26
Use During Pregnancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-47
Safety Defects Reporting
Canadian Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-16
General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-17
U.S. Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-16
Safety Warnings and Symbols . . . . . . . . . . . . . . . . . . . . . . . . iv
Scheduled Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-3
Scheduling Appointments . . . . . . . . . . . . . . . . . . . . . . . . . . 9-11
Seats
60/40 Split Bench Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Bucket Seats, Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Heated and Cooled Seats . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
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