ESP CHEVROLET AVALANCHE 2002 1.G Owner's Manual

4-45

Tie a red cloth to your vehicle to alert police that
you've been stopped by the snow.

Put on extra clothing or wrap a blanket around you.
If you have no blankets or extra clothing, make body
insulators from newspapers, burlap bags, rags, floor
mats
-- anything you can wrap around yourself or
tuck under your clothing to keep warm.
You can run the engine to keep warm, but be careful.
CAUTION:
Snow can trap exhaust gases under your vehicle.
This can cause deadly CO (carbon monoxide) gas
to get inside. CO could overcome you and kill
you. You can't see it or smell it, so you might not
know it is in your vehicle. Clear away snow from
around the base of your vehicle, especially any
that is blocking your exhaust pipe. And check
around again from time to time to be sure snow
doesn't collect there.
Open a window just a little on the side of the
vehicle that's away from the wind. This will help
keep CO out.

4-66 Trailer Brakes
If your trailer weighs more than 2,000 lbs. (900 kg)
loaded, then it needs its own brakes
-- and they must
be adequate. Be sure to read and follow the instructions
for the trailer brakes so you'll be able to install, adjust
and maintain them properly.
Your trailer brake system can tap into the vehicle's
hydraulic brake system only if:

The trailer parts can withstand 3,000 psi
(20 650 kPa) of pressure.

The trailer's brake system will use less than
0.02 cubic inch (0.3 cc) of fluid from your vehicle's
master cylinder. Otherwise, both braking systems
won't work well. You could even lose your brakes.
If everything checks out this far, make the brake tap at
the port on the master cylinder that sends the fluid to
the rear brakes. But don't use copper tubing for this.
If you do, it will bend and finally break off. Use steel
brake tubing.
Driving with a Trailer
Towing a trailer requires a certain amount of experience.
Before setting out for the open road, you'll want to get
to know your rig. Acquaint yourself with the feel of
handling and braking with the added weight of the
trailer. And always keep in mind that the vehicle you
are driving is now a good deal longer and not nearly
as responsive as your vehicle is by itself.
Before you start, check the trailer hitch and platform
(and attachments), safety chains, electrical connector,
lamps, tires and mirror adjustment. If the trailer has
electric brakes, start your vehicle and trailer moving
and then apply the trailer brake controller by hand to
be sure the brakes are working. This lets you check
your electrical connection at the same time.
During your trip, check occasionally to be sure that the
load is secure, and that the lamps and any trailer brakes
are still working.

4-70 When You Are Ready to Leave After
Parking on a Hill
1. Apply your regular brakes and hold the pedal down
while you:

start your engine,

shift into a gear, and

release the parking brake.
2. Let up on the brake pedal.
3. Drive slowly until the trailer is clear of the chocks.
4. Stop and have someone pick up and store the chocks.
Maintenance When Trailer Towing
Your vehicle will need service more often when you're
pulling a trailer. See the Maintenance Schedule for
more on this. Things that are especially important
in trailer operation are automatic transmission fluid
(don't overfill), engine oil, axle lubricant, belt, cooling
system and brake system. Each of these is covered
in this manual, and the Index will help you find them
quickly. If you're trailering, it's a good idea to review
these sections before you start your trip.
Check periodically to see that all hitch nuts and bolts
are tight.

5-20
If a Tire Goes Flat
It's unusual for a tire to ªblow outº while you're driving,
especially if you maintain your tires properly. If air goes
out of a tire, it's much more likely to leak out slowly.
But if you should ever have a ªblowout,º here are
a few tips about what to expect and what to do:
If a front tire fails, the flat tire will create a drag that
pulls the vehicle toward that side. Take your foot off
the accelerator pedal and grip the steering wheel firmly.
Steer to maintain lane position, and then gently brake
to a stop well out of the traffic lane.
A rear blowout, particularly on a curve, acts much like
a skid and may require the same correction you'd use
in a skid. In any rear blowout, remove your foot from
the accelerator pedal. Get the vehicle under control by
steering the way you want the vehicle to go. It may be
very bumpy and noisy, but you can still steer. Gently
brake to a stop
-- well off the road if possible.
If a tire goes flat, the next part shows how to use your
jacking equipment to change a flat tire safely.
Changing a Flat Tire
If a tire goes flat, avoid further tire and wheel damage
by driving slowly to a level place. Turn on your hazard
warning flashers.
CAUTION:
Changing a tire can cause an injury. The vehicle
can slip off the jack and roll over you or other
people. You and they could be badly injured.
Find a level place to change your tire. To help
prevent the vehicle from moving:
1. Set the parking brake firmly.
2. Put the shift lever in PARK (P).
3. If you have a four
-wheel-drive vehicle,
be sure the transfer case is in a drive
gear
-- not in NEUTRAL.
4. Turn off the engine.
5. Put the wheel blocks at the front and
rear of the tire farthest away from the
one being changed. That would be the
tire on the other side of the vehicle, at
the opposite end.

6-22
Wait at least 30 minutes before checking the
transmission fluid level if you have been driving:

When outside temperatures are above 90F (32C).

At high speed for quite a while.

In heavy traffic
-- especially in hot weather.

While pulling a trailer.
To get the right reading, the fluid should be at normal
operating temperature, which is 180F to 200F
(82C to 93C).
Get the vehicle warmed up by driving about 15 miles
(24 km) when outside temperatures are above 50F
(10C). If it's colder than 50F (10C), drive the
vehicle in THIRD (3) until the engine temperature gage
moves and then remains steady for 10 minutes.
A cold fluid check can be made after the vehicle has
been sitting for eight hours or more with the engine off,
but this is used only as a reference. Let the engine run at idle for five minutes if outside
temperatures are 50F (10C) or more. If it's colder
than 50F (10C), you may have to idle the engine
longer. Should the fluid level be low during this cold
check, you must check the fluid hot before adding fluid.
Checking the fluid hot will give you a more accurate
reading of the fluid level.
Checking the Fluid Level
Prepare your vehicle as follows:

Park your vehicle on a level place. Keep the
engine running.

With the parking brake applied, place the shift lever
in PARK (P).

With your foot on the brake pedal, move the shift
lever through each gear range, pausing for about
three seconds in each range. Then, position the shift
lever in PARK (P).

Let the engine run at idle for three minutes or more.

6-24 How to Add Fluid
Refer to the Maintenance Schedule to determine what
kind of transmission fluid to use. See ªRecommended
Fluids and Lubricantsº in the Index.
Add fluid only after checking the transmission fluid
while it is hot. (A cold check is used only as a reference.)
If the fluid level is low, add only enough of the proper
fluid to bring the level up to the HOT area for a hot
check. It doesn't take much fluid, generally less than
one pint (0.5 L). Don't overfill.
NOTICE:
We recommend you use only fluid labeled
DEXRON-III, because fluid with that label is
made especially for your automatic transmission.
Damage caused by fluid other than DEXRON
-III
is not covered by your new vehicle warranty.

After adding fluid, recheck the fluid level as
described under ªHow to Check.º

When the correct fluid level is obtained, push the
dipstick back in all the way; then flip the handle
down to lock the dipstick in place.
Rear Axle
When to Check Lubricant
Refer to the Maintenance Schedule to determine how
often to check the lubricant. See ªScheduled
Maintenance Servicesº in the Index.
How to Check Lubricant
1500 Series shown, 2500 Series similar
To get an accurate reading, the vehicle should be on a
level surface.

6-49 Uniform Tire Quality Grading
Quality grades can be found where applicable on the
tire sidewall between tread shoulder and maximum
section width. For example:
Treadwear 200 Traction AA Temperature A
The following information relates to the system
developed by the United States National Highway
Traffic Safety Administration, which grades tires by
treadwear, traction and temperature performance.
(This applies only to vehicles sold in the United States.)
The grades are molded on the sidewalls of most
passenger car tires. The Uniform Tire Quality Grading
system does not apply to deep tread, winter
-type snow
tires, space
-saver or temporary use spare tires, tires with
nominal rim diameters of 10 to 12 inches (25 to 30 cm),
or to some limited
-production tires.
While the tires available on General Motors passenger
cars and light trucks may vary with respect to these
grades, they must also conform to federal safety
requirements and additional General Motors Tire
Performance Criteria (TPC) standards.Treadwear
The treadwear grade is a comparative rating based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course.
For example, a tire graded 150 would wear one and
a half (1 1/2) times as well on the government course
as a tire graded 100. The relative performance of
tires depends upon the actual conditions of their use,
however, and may depart significantly from the norm
due to variations in driving habits, service practices and
differences in road characteristics and climate.
Traction
-- AA, A, B, C
The traction grades, from highest to lowest, are AA,
A, B, and C. Those grades represent the tire's ability to
stop on wet pavement as measured under controlled
conditions on specified government test surfaces of
asphalt and concrete. A tire marked C may have poor
traction performance. Warning: The traction grade
assigned to this tire is based on straight
-ahead
braking traction tests, and does not include acceleration,
cornering, hydroplaning, or peak traction characteristics.

6-50
Temperature -- A, B, C
The temperature grades are A (the highest), B, and C,
representing the tire's resistance to the generation of
heat and its ability to dissipate heat when tested under
controlled conditions on a specified indoor laboratory
test wheel. Sustained high temperature can cause the
material of the tire to degenerate and reduce tire life,
and excessive temperature can lead to sudden tire
failure. The grade C corresponds to a level of
performance which all passenger car tires must meet
under the Federal Motor Vehicle Safety Standard
No. 109. Grades B and A represent higher levels of
performance on the laboratory test wheel than the
minimum required by law.
Warning: The temperature grade for this tire is
established for a tire that is properly inflated and
not overloaded. Excessive speed, underinflation, or
excessive loading, either separately or in combination,
can cause heat buildup and possible tire failure.Wheel Alignment and Tire Balance
The wheels on your vehicle were aligned and balanced
carefully at the factory to give you the longest tire life
and best overall performance.
Scheduled wheel alignment and wheel balancing are
not needed. However, if you notice unusual tire wear or
your vehicle pulling one way or the other, the alignment
may need to be reset. If you notice your vehicle
vibrating when driving on a smooth road, your wheels
may need to be rebalanced.
Wheel Replacement
Replace any wheel that is bent, cracked, or badly rusted
or corroded. If wheel nuts keep coming loose, the wheel,
wheel bolts and wheel nuts should be replaced. If the
wheel leaks air, replace it (except some aluminum
wheels, which can sometimes be repaired). See your
dealer if any of these conditions exist.
Your dealer will know the kind of wheel you need.

8-2
Customer Satisfaction ProcedureYour satisfaction and goodwill are important to your
dealer and to Chevrolet. Normally, any concerns with
the sales transaction or the operation of your vehicle
will be resolved by your dealer's sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE -- Discuss your concern with a member
of dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or the
general manager.

8-9
If the dealer requests that you simply drop the vehicle
off for service, you are urged to do so as early in the
work day as possible to allow for same day repair.
Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait Chevrolet helps
minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide you with shuttle service
to get you to your destination with minimal interruption
of your daily schedule. This includes a one way shuttle
ride to a destination up to 10 miles from the dealership.
Public Transportation or Fuel Reimbursement
If your vehicle requires overnight warranty repairs,
reimbursement up to $30 per day (five days maximum)
may be available for the use of public transportation
such as taxi or bus. In addition, should you
arrange transportation through a friend or relative,
reimbursement for reasonable fuel expenses up to
$10 per day (five day maximum) may be available.
Claim amounts should reflect actual costs and be
supported by original receipts.Courtesy Rental Vehicle
When your vehicle is unavailable due to overnight
warranty repairs, your dealer may arrange to provide
you with a courtesy rental vehicle or reimburse you
for a rental vehicle you obtained, at actual cost, up to
a maximum of $30.00 per day supported by receipts.
This requires that you sign and complete a rental
agreement and meet state, local and rental vehicle
provider requirements. Requirements vary and may
include minimum age requirements, insurance coverage,
credit card, etc. You are responsible for fuel usage
charges and may also be responsible for taxes, levies,
usage fees, excessive mileage or rental usage beyond the
completion of the repair.
Generally it is not possible to provide a like
-vehicle as
a courtesy rental.
Additional Program Information
Courtesy Transportation is available during the
Bumper
-to-Bumper warranty coverage period,
but it is not part of the New Vehicle Limited Warranty.
A separate booklet entitled ªWarranty and Owner
Assistance Informationº furnished with each new
vehicle provides detailed warranty coverage information.