Key CHEVROLET SUBURBAN 2023 Service Manual

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 4/26/22
Infotainment System 149
Software Updates
Over-the-Air Software Updates
If equipped, see“Updates”underSettings
(Base Radio) 0177 orSettings (Uplevel
Radio) 0178 for details on software updates.
Radio
AM-FM Radio (Base Radio)
Playing the Radio
From the Home Page, touch the Audio icon
to display the active audio source page.
Choose from a list of the three most
recently used sources listed at the left side
of the screen. Choose More to display a list
of available Sources. Examples of available
sources are AM, FM, SiriusXM (if equipped),
MyMedia, USB, AUX (if equipped), and
Bluetooth.
Infotainment System Sound Menu
From any of the audio source main pages,
touch Sound to display the following:
Equalizer : Touch to adjust Bass, Midrange,
and Treble using the controls on the
infotainment display. Fade/Balance :
Touch to adjust using the
controls on the infotainment display or by
tapping/dragging the crosshair.
Finding a Station
Seeking a Station
From the AM, FM, or SiriusXM screen, touch
7or6to search for the previous or next
strong station.
Browsing Stations
From the AM, FM, or SiriusXM screen, touch
Browse to list all available stations. Navigate
up and down through all stations by
scrolling the list. Touch the station you want
to listen to. Touch
Hto save the station
or channel as a favorite.
If equipped, touch Update Station List to
update the active stations in your area. Direct Tune
Access Direct Tune by touching the Tune
icon on the AM, FM, or SiriusXM screen to
bring up the keypad. Navigate up and down
through all frequencies using
7or6.
Directly enter a station or channel using the
keypad. When a new station or channel is
entered, the information about that station
or channel displays on the right side. This
information updates with each new valid
frequency tuned to.
The keypad grays out entries that do not
contribute to a valid frequency and
automatically places a decimal point within
the frequency number.
Touch (X) next to enter station to delete
one number at a time, touch and hold to
delete all numbers.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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Infotainment System 151
TouchYon the infotainment display to
enter the Tune screen. Enter a frequency
using the keypad.
Touch the
Hto save the station as a
favorite.
Entering a valid AM or FM frequency will
automatically tune to the new station but
not close the Tune screen.
Touch the Go button or frequency in the list
to begin playing the station. The tune page
will close and return to the now playing
screen.
Storing Radio Station Favorites
Saved favorite stations will show at the
bottom of the now playing screen.
AM or FM favorites can be stored by
pressing and holding a favorite slot.
Audio Settings
Audio settings vary by region.
From the now playing screen, touch
kand
the following may display.
Sound
.Equalizer
.Fade/Balance
.Sound Mode (if equipped)
Bose AudioPilot
If equipped, adjusts the volume based on
the noise inside the vehicle and vehicle
speed.
Manage Radio Favorites
Displays a list of audio favorites that can be
moved or deleted.
Radio Text (RDS)
When on, radio station call letters and
messages from radio stations will be shown.
Radio Text Category
When on, category information about
current radio content will be shown.
Radio Data System (RDS)
RDS relies on receiving specific RDS
information from radio stations and only
works when the information is available.
It is possible that a radio station could
broadcast information that causes the radio
to work improperly. In addition, RDS features are region and
country of sale specific. This means specific
RDS content may not be available in your
listening area or in the country you operate
the vehicle.
To turn RDS features on or off, see "Audio
Settings" previously.
The following RDS features may be
supported by radio broadcasters in your
listening area:
RDS features
.Display radio station call letters
.Display messages from radio stations
.Provide radio station category information
(when available)
Satellite Radio
SiriusXM Radio Service
If equipped, vehicles with a valid SiriusXM
radio subscription can receive SiriusXM
programming.
SiriusXM radio has a wide variety of
programming and commercial-free music,
coast to coast, in digital-quality sound. In
the U.S., see www.siriusxm.com or call
1-888-601-6296. In Canada, see
www.siriusxm.ca or call 1-877-438-9677.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 4/26/22
152 Infotainment System
When SiriusXM is active, the channel name,
number, song title, and artist appear on the
display.
SiriusXM with 360L
SiriusXM with 360L interface has enhanced
in-vehicle listening experience for
subscribers. The experience now offers more
categories and system learned
recommendations toward discovering more
personalized content.
To use the full SiriusXM 360L program,
including streaming content and listening
recommendations, OnStar Connected Access
is required. Connected vehicle services vary
by model and require a complete working
electrical system, cell reception, and GPS
signal. An active connected plan is required.
Reference the SiriusXM user guide for use
and subscription information.
Playing SXM Content
Touchr,j,ror[on the now playing
screen to rewind, pause, play, or fast
forward content.
Finding a Channel
From the SiriusXM now playing screen,
touch
oCH or CHpto open the SXM
tuner channel list.
To directly tune to a channel, touch the
Tune icon to enter a channel number using
the keypad.
Browsing Content
Touch(to view different browsing
content.
Browse will include Channels, Music, On
Demand shows and episodes, Sports and
News content.
SiriusXM Settings
From the SiriusXM now playing screen,
touch the user settings icon in the upper
right to display the SiriusXM settings
The settings include subscription
information, help and support, and listener
preferences.
Radio Reception
Unplug electronic devices from the accessory
power outlets if there is interference or
static in the radio.
FM
FM signals only reach about 16 to 65 km (10
to 40 mi). Although the radio has a built-in
electronic circuit that automatically works to
reduce interference, some static can occur,
especially around tall buildings or hills,
causing the sound to fade in and out.
AM
The range for most AM stations is greater
than for FM, especially at night. The longer
range can cause station frequencies to
interfere with each other. Static can also
occur when things like storms and power
lines interfere with radio reception. When
this happens, try reducing the treble on the
radio.
SiriusXM Satellite Radio Service
If equipped, SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with satellite
radio signals, causing the sound to fade in
and out. In addition, traveling or standing
under heavy foliage, bridges, garages,
or tunnels may cause loss of the SiriusXM
signal for a period of time. Some cellular
services may interfere with SXM reception
causing loss of signal.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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Infotainment System 169
Deleting a Paired Phone
To delete a paired phone:1. Open the Device List Screen. See “Accessing the Device List Screen”
previously in this section.
2. Touch Option on the phone card to show the cell phone’s or mobile device’s
settings.
3. Touch Forget Phone.
Linking to a Different Phone
To link to a different cell phone, the new
cell phone must be in the vehicle and paired
to the Bluetooth system.
To link to a different phone: 1. Open the Device List Screen. See “Accessing the Device List Screen”
previously in this section.
2. Touch the new cell phone to link to from the list of available phones. See “First to
Connect Paired Phones” previously in this
section.Switching to Handset or
Hands-Free Mode
To switch between handset or
hands-free mode:
.While the active call is hands-free, touch
the Audio Output option, then touch
Phone to switch to the handset mode.
The mute icon will not be available or
functional while Handset mode is active.
.While the active call is on the handset,
touch the Audio Output option, then
touch Car Speakers to switch to the
hands-free mode.
Making a Call Using Contacts
Calls can be made through the Bluetooth
system using personal cell phone contact
information for all cell phones that support
the Phone Book feature. Become familiar
with the cell phone settings and operation
and that the phone is set to allow the
sharing of contacts over Bluetooth with the
vehicle. Verify the cell phone supports this
feature and that the phone is set to allow
the sharing of contacts over Bluetooth with
the vehicle..
The Contacts menu accesses the phone book
stored in the cell phone. To make a call using the Contacts menu:
1. Touch the Phone icon on the Home Page or on the shortcut tray near the left of
the display.
2. Touch Contacts.
3. There are two methods to search for contacts:
.Search bar –Touch the search icon
on the top right of the Phones
window and type the name or
number of the contact on the
keyboard. Search results will be
displayed corresponding to the user
input. Touch the name to call.
.Scroll –Touch the list and scroll,
or use the scrollbar on the left side
of the Phones window. Touch the
name to call.
Making a Call Using the Recents Menu
The Recents menu accesses the recents call
list from your cell phone.
To make a call using the Recents menu:
1. Touch the Phone icon on the Home Page or on the shortcut tray near the left of
the display.
2. Touch Recents.
3. Touch the name or number to call.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 4/26/22
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Making a Call Using the Keypad
To make a call by dialing the numbers:1. Touch the Phone icon on the Home Page or on the shortcut tray near the left of
the display.
2. Touch Keypad and enter a phone number.
3. Touch the phone icon on the infotainment display to start dialing the
number.
Searching Contacts Using the Keypad
To search for contacts using the keypad:
1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter partial phone numbers or contact names using the
digits on the keypad to search.
Results appear on the right side of the
display. Touch one to place a call.
Accepting or Declining a Call
When an incoming call is received, the
infotainment system mutes and a ring tone
is heard in the vehicle.
Accepting a Call
There are two ways to accept a call:
.Pressgon the steering wheel controls.
.Touch Answer on the infotainment
display.
Declining a Call
There are two ways to decline a call:
.Presscon the steering wheel controls.
.Touch Decline on the infotainment
display.
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
Accepting a Call
Press
gto answer, then touch Switch on
the infotainment display.
Declining a Call
Press
cto decline, then touch Decline on
the infotainment display.
Switching Between Calls (Call Waiting
Calls Only)
To switch between calls, touch Phone on the
Home Page to display Call View. While in
Call View, touch the call information of the
call on hold to change calls.
Ending a Call
.Presscon the steering wheel controls.
.Touch#on the infotainment display,
next to a call, to end only that call.
Dual Tone Multi-Frequency (DTMF) Tones
The in-vehicle Bluetooth system can send
numbers during a call. This is used when
calling a menu-driven phone system. Use the
Keypad to enter the number.
Bluetooth (Pairing and Using a
Phone for Base Radio)
Pairing
A Bluetooth-enabled cell phone must be
paired to the Bluetooth system and then
connected to the vehicle before it can be
used. See the cell phone manufacturer's user
guide for Bluetooth functions before pairing
the cell phone.
Pairing Information
.A Bluetooth phone with music capability
can be paired to the vehicle as a phone
and a music player at the same time.
.Up to 10 devices can be paired to the
Bluetooth system.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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Infotainment System 173
To make a call using the Recents menu:1. Touch Phone on the Home Page.
2. Touch Recents.
3. Touch the name or number to call.
Making a Call Using the Keypad
To make a call by dialing the numbers:1. Touch Phone on the Home Page.
2. Touch Keypad and enter a phone number.
3. Touch
#to start dialing the number.
Searching Contacts Using the Keypad
To search for contacts using the keypad: 1. Touch Phone on the Home Page.
2. Touch Keypad and enter partial phone numbers or contact names using the
digits on the keypad to search.
Results appear on the right side of the
screen. Touch one to place a call.
Accepting or Declining a Call
When an incoming call is received, the
infotainment system mutes and a ring tone
is heard in the vehicle. Accepting a Call
There are three ways to accept a call:
.Pressgon the steering wheel controls.
.Touch Answer on the infotainment
display.
.Select Answer on the instrument cluster
using the select control.
Declining a Call
There are three ways to decline a call:
.Pression the steering wheel controls.
.Touch Ignore on the infotainment display.
.Select Ignore on the instrument cluster
using the select control.
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
Accepting a Call
There are three ways to accept a
call-waiting call:
.Pressgon the steering wheel controls.
.Touch Switch on the infotainment display.
.Select Switch on the instrument cluster
using the select control. Declining a Call
There are three ways to decline a
call-waiting call:
.Pression the steering wheel controls.
.Touch Ignore on the infotainment display.
.Select Ignore on the instrument cluster
using the select control.
Switching Between Calls (Call Waiting
Calls Only)
To switch between calls, press the phone
icon on the Home Page to display the Call
View. While in Call View, touch the call
information of the call on hold to change
calls.
Three-Way Calling
Three-way calling must be supported on the
Bluetooth phone and enabled by the
wireless service carrier to work.
To start a three-way call while in a
current call: 1. In the Call View, select Add Call to add another call.
2. Initiate the second call by selecting from Recents, Contacts, or Keypad.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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174 Infotainment System
3. When the second call is active, press themerge icon to conference the three-way
call together.
Ending a Call
.Pression the steering wheel controls.
.Touchbnext to a call to end only
that call.
.Select End on the instrument cluster using
the select control.
Dual Tone Multi-Frequency (DTMF) Tones
The in-vehicle Bluetooth system can send
numbers during a call. This is used when
calling a menu-driven phone system. Use the
Keypad to enter the number.
Apple CarPlay and Android Auto
(Base Radio)
If equipped, Android Auto and/or Apple
CarPlay capability may be available through
a compatible smartphone. If available, the
Android Auto and Apple CarPlay icons will
change from gray to color on the Home
Page of the infotainment display.
To use Android Auto and/or Apple CarPlay: For Wired Phone Projection
1. Download the Android Auto app to your smartphone from the Google Play store.
There is no app required for Apple
CarPlay.
2. Connect your Android phone or Apple iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance, it is
highly recommended to use the device’s
factory-provided USB cable, which should
be replaced after significant wear to
maintain connection quality. Aftermarket
or third-party cables may not work.
3. When the phone is first connected to activate Apple CarPlay or Android Auto,
accept the terms and conditions on both
the infotainment system and the phone.
4. Follow the instructions on the phone.
The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch
upon USB connection. If not, touch the
Android Auto or Apple CarPlay icon on the
Home Page to launch.
Press
{on the center stack to return to the
Home Page. For Wireless Phone Projection
If equipped, verify your phone is wireless
compatible by visiting the Google Android
Auto or Apple CarPlay support page.
1. Download the Android Auto app to your smartphone from the Google Play store.
There is no app required for Apple
CarPlay.
2. For first time connection, there are two ways to set up wireless projection:
.Connect your Android phone or Apple
iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance,
it is highly recommended to use the
device’s factory-provided USB cable,
which should be replaced after
significant wear to maintain
connection quality. Aftermarket or
third-party cables may not work.
.Connecting the phone over Bluetooth.
See Bluetooth (Pairing and Using a
Phone for Uplevel Radio) 0167 or
Bluetooth (Pairing and Using a Phone
for Base Radio) 0170 or
Bluetooth (Overview) 0166.
3. Make sure wireless is turned on the phone for wireless projection to work.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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180 Infotainment System
Display
Allows adjustment of the infotainment
display.
Sounds
Allows adjustment of the infotainment
system sounds.
Users
Modifies the infotainment system’s users.
Accounts
Allows adding or adjusting of the user
accounts.
Privacy
Allows adjustment of the privacy settings.
Storage
This menu shows the storage info on the
infotainment system.
Security
This menu allows adjustment of the
infotainment security settings.
System
The menu may contain the following:Language
This will set the display language used on
the infotainment display.
Keyboard & speech
Touch to change keyboard and speech
settings.
Reset Options
Touch to change reset settings.
TTY Mode
When on, OnStar calls are made as a series
of text exchanges. A keyboard is shown for
text entry and the phone audio is muted.
About
Touch to view the infotainment system
software information.
Legal Information
Touch to view legal and license information.
Updates
This menu allows adjustment of the vehicle
update settings.
Google
This menu allows adjustment of the Google
settings.
Teen Driver
If equipped, this allows multiple keys to be
registered for beginner drivers to encourage
safe driving habits. When the vehicle is
started with a Teen Driver key, it will
automatically activate certain safety
systems, allow setting of some features, and
limit the use of others. The Report Card will
record vehicle data about driving behavior
that can be viewed later. When the vehicle
is started with a registered key, the Driver
Information Center (DIC) displays a message
that Teen Driver is active.
To access:
1. Touch Settings on the Home Page, then touch Vehicle, and then Teen Driver.
2. Create a Personal Identification Number (PIN) by choosing a four-digit PIN.
Re-enter the PIN to confirm. To change
the PIN, touch Change PIN.
The PIN is required to:
.Set up/Add or remove keys.
.Change Teen Driver settings.
.Change or clear the Teen Driver PIN.
.Access or delete Report Card data.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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Infotainment System 181
Set up/Add keys to activate Teen Driver and
assign restrictions to the key:
Any vehicle key can be registered, up to a
maximum of eight keys. Label the key to
tell it apart from the other keys.
For a pushbutton start system:1. Start the vehicle.
2. For automatic transmissions, the vehicle must be in P (Park). For manual
transmissions, the vehicle must be
stopped with the parking brake set.
3. From the Settings menu, touch Vehicle and then Teen Driver.
4. Enter the PIN.
5. Place the remote key you wish to register in the transmitter pocket. The
key does not need to be the one that
started the vehicle. See Remote Key
Operation 08for transmitter pocket
location.
6. From the Teen Driver menu, touch Setup Keys or Add/Remove Teen Driver Keys.
.If the remote key has not previously
been registered, the option to add
the key displays. Touch Add and a
confirmation message displays. Teen Driver restrictions will be applied
whenever this remote key is used to
operate the vehicle.
.If the remote key has already been
registered, the option to remove the
key displays. If Remove is touched,
the remote key is no longer
registered. A confirmation message
displays, and Teen Driver restrictions
will not be applied if this remote key
is used to operate the vehicle.
In vehicles with a pushbutton start system,
if a Teen Driver and a non-Teen Driver key
are both present at start up, the vehicle will
recognize the non-Teen Driver key to start
the vehicle. The Teen Driver settings will not
be active.
For a keyed ignition system: 1. Start the vehicle.
2. For automatic transmissions, the vehicle must be in P (Park). For manual
transmissions, the vehicle must be
stopped with the parking brake set.
3. From the Settings menu, touch Vehicle and then Teen Driver.
4. Enter the PIN. 5. Touch Setup Keys or Add/Remove Teen
Driver Keys. The system displays
instructions for registering or
unregistering a key. A confirmation
message displays.
Manage Settings or Teen Driver Settings
Depending on the options of your vehicle,
the following menu items may be displayed:
Buckle to Drive : When turned ON, Buckle to
Drive prevents the driver from shifting out
of P (Park) for a period of time after the
brake pedal is pressed if the driver, or on
some vehicles the detected passenger, has
not buckled their seat belt. On some
vehicles, Buckle to Drive is always ON when
Teen Driver is active and is not configurable.
See Buckle To Drive 053.
Audio Volume Limit : Allows a maximum
audio volume to be set. Turn the audio
volume limit on or off. Use the arrows to
choose the maximum allowable level for the
audio volume. On some infotainment
systems, touch Set Audio Volume Limit to
choose the maximum allowable audio
volume level.
Set Audio Volume Limit : Use the arrows to
choose the maximum allowable level for the
audio volume.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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182 Infotainment System
Teen Driver Speed Limiter :Limits the
maximum speed of the vehicle. When the
speed limiter is turned on and the vehicle is
started with a Teen Driver key, the DIC
displays a message that the top speed is
limited.
On certain vehicles, when the Speed Limiter
is turned ON, the vehicle’s maximum
acceleration will be limited. The DIC will
display a message that the acceleration is
limited.
Teen Driver Speed Warning : Displays a
warning in the DIC when exceeding a
selectable speed. Turn the speed warning on
or off and choose the desired speed warning
level. The speed warning does not limit the
speed of the vehicle. On some infotainment
systems, touch Set Teen Driver Speed
Warning to set the warning speed.
Set Teen Driver Speed Warning : Choose the
desired speed warning level. The speed
warning does not limit the speed of the
vehicle.
SiriusXM Explicit Content Filter : Allows the
SiriusXM Explicit Content Filter to be turned
ON or OFF. When ON, the teen driver will
not be able to listen to SiriusXM stations that contain explicit content, and the Explicit
Content Filter selection in the Audio Settings
will be unavailable for change.
When Teen Driver is Active:
.If equipped, the radio will mute when the
driver seat belt, and in some vehicles the
front passenger seat belt, is not buckled.
The audio from any device paired to the
vehicle will also be muted.
.An object placed on the front passenger
seat, such as a briefcase, handbag,
grocery bag, laptop, or other electronic
device, could cause the passenger sensing
system to falsely sense an unbuckled
front passenger and mute the radio.
If this happens, remove the object from
the seat. See
Passenger Sensing System
0 65.
.Some safety systems, such as Automatic
Emergency Braking, if equipped, cannot
be turned off.
.The gap setting for Adaptive Cruise
Control and alert timing for Forward
Collision Alert, if equipped, cannot be
changed.
.When trying to change a safety feature
that is not configurable in Teen Driver,
the feature may be grayed out or
removed from the infotainment menu, or the DIC will display a message
indicating that Teen Driver is active and
the action is not available.
.Super Cruise, if equipped, is not available.
.Enhanced Low Fuel Warning (if equipped)
–
When the vehicle is low on fuel, the
low fuel light on the instrument cluster
flashes and the DIC low fuel warning
cannot be dismissed.
.Do not tow a trailer if equipped with
Automatic Emergency Braking.
Report Card
The vehicle owner must secure the driver’s
consent to record certain vehicle data when
the vehicle is driven with a registered Teen
Driver key. There is one Report Card per
vehicle. Data is only recorded when a
registered Teen Driver key is used to
operate the vehicle.
The Report Card data is collected from the
time Teen Driver is activated or the last
time the Report Card was reset. The
following items may be recorded:
.Distance Driven –the total distance
driven.
.Maximum Speed –the maximum vehicle
speed detected.