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3. The Uconnect® Access Registration App will open and display step-by-step instructions tostart your registration.
4. Enter your email address into the radio touchscreen.
5. A message will display on the touchscreen indicating your email submission was accepted. In a few minutes, you will receive an email which will allow you to register your vehicle for
Uconnect® Access. You should open this email and begin your Uconnect® Access registration
within 72 hours.
6. Check for an email from Uconnect® Access that contains your personalized registration link. If you don't see it, check your spam or junk mail folder. Open the email and click on the link to
continue registering.
NOTE:
For security reasons, this link is valid for 72 hours from the time you’ve submitted your email
address into the radio touchscreen. If the link has expired, simply re-enter your email address into
the Uconnect® Registration App on the radio touchscreen to receive another link. The secured
registration link will take you through the Uconnect® Access registration process step by step.
7. T
o unlock the full potential of Uconnect® Access in your vehicle, you will need to create or validate
an existing Mopar Owner Connect account previously (Owner Center). Uconnect® along with
Mopar Owner Connect have joined forces to create one destination to manage all of your vehicle
needs, from managing your Uconnect® Access account, to tracking service history and finding
recommended accessories for your vehicle. If you already have a Mopar Owner Connect account,
log in to the website with your existing username/email and password. For assistance with this web
based registration process, call Uconnect® Care at 1-855-792-4241.
8. Once you are logged in to your Mopar Owner Connect account, you will create a personal
Uconnect® Security PIN. The Uconnect® Security PIN will be required to authenticate you
when accessing your account via Uconnect® Care or performing any remote services such as
Remote Door Lock/Unlock, Remote Horn & Lights or Starting and Stopping the engine.
9. If your vehicle qualifies for a trial package it will be presented. Simply agree to the Uconnect® Terms of Service (checkbox) and then select the “Start Service” button.
At this point your vehicle is registered with Uconnect® Access. Continue to set up Via Mobile.
Apps will be downloaded the next time you start your vehicle. If the Apps have not appeared after
24 hours, please contact Uconnect® Care.
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Download The Uconnect® Access App
The Uconnect® Access smartphone app allows you to remotely lock or unlock your doors, start
your engine (if equipped) and activate your horn and lights from virtually anywhere. The
smartphone app also features Via Mobile (if equipped) which uses your smartphone’s data plan
to access your personal Pandora®, iHeartRadio, Slacker Radio and Aha™ by HARMAN accounts
and control them using your vehicle touchscreen.
The Uconnect® Access app is only compatible with select iPhone® and Android smartphones.
Visit UconnectPhone.com or call 1-877-855-8400 to confirm that your smartphone is compatible
with Uconnect®. Once you’ve confirmed your smartphone is compatible, Android and iPhone®
users should visit their respective app store and search for “Uconnect Access” to download the
app.
Set Up Your Via Mobile Profile — If Equipped
Setting up your Via Mobile profile means entering your login information for each App so that
they can work in your vehicle. Complete your Via Mobile Profile online during registration of your
Uconnect® Access system. Access this pageby logging into your Mopar Owner Connect
account (moparownerconnect.com), going to Edit Profile, then Via Mobile Profile.
If you already have an account with these Apps, scroll down and press “Link” to enter your
information. If you do not have an account, you can create a new one.
Aha™ by HARMAN (www.aharadio.com)
• Enter your email address and password for Aha™, or create a new Aha™ account.
• You can link your Facebook, Twitter or Slacker accounts on the Aha™ website.
iHeartRadio (www.iHeartRadio.com)
• Enter your email address and password for iHeartRadio, or create a new iHeartRadio account.
• Select “Activate” to continue,
• Select “Close” to complete activation.
Pandora® (www.pandora.com)
• Enter your Pandora® username/email address and password, then click “Save.”
• Create a new Pandora® account.
Slacker Radio (www.slacker.com)
• Enter your Slacker username/email address and password, then click “Save.”
• Create a new Slacker Radio account.
Invite family and friends to use the Via Mobile Apps in your vehicle by setting up their own Via
Mobile profile.
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Renewing Subscriptions And Purchasing WiFi Hotspot
(Uconnect® 8.4AN Only, U.S. 48 Contiguous States And Alaska)
Subscriptions, and WiFi Hotspot, can be purchased from the Uconnect® Store within your
vehicle, and online at Mopar Owner Connect. If you need help press the ASSIST button on the
rearview mirror, then select Uconnect® Care (or dial 1-855-792-4241).
Purchasing Online
You can renew your subscription to a package or purchase WiFi from the Mopar Owner Connect
website. You must first set up a Uconnect® Access Payment Account online. Log into
moparownerconnect.com
1. Log In to the Mopar Owner Connect website (moparownerconnect.com) with yourusername/email and password.
2. Click on the “Shop” tab, then click on the Uconnect® Store.
3. From the Uconnect® Store, select the item you wish to purchase.
4. This will launch the selected item into purchase mode along with providing additional information.
5. The Uconnect® Store will display a “Purchase Overview” message confirming the financial details of your purchase. Press the “Purchase” key to continue.
6. The Uconnect® Store will ask you to “Confirm Payment” using your default payment method on file in your Payment Account. Press the “Complete” key to continue.
7. The Uconnect® Payment Account will then ask for your “Payment Account PIN,” which you established when setting up your Uconnect® payment account. After entering this four digit
PIN, press the “Complete” key to make the purchase.
8. You will receive a confirmation message that your purchase has been submitted. Press the “OK” button to end the process.
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Purchasing WiFi Hotspot While In Your Vehicle
You must set up a Uconnect® Access Payment Account online (log in tomoparownerconnect.com, go
to Edit Profile, then Uconnect® Payment Account, to set up and manage your Payment
Account).
1. To purchase WiFi while in your vehicle, ensure the vehicle is running and in Park. Press the “Apps” button on the touchscreen, then select WiFi within the “Apps” menu. Follow the
on-screen instructions. When asked for your payment PIN, use the 4-digit PIN you established
when setting up your payment account on Mopar Owner Connect.
NOTE:
This may be different than the Uconnect® Security PIN you established for using features such as
Remote Vehicle Start. After purchasing WiFi, it may take up to 30 minutes (with the vehicle
running) before the WiFi will be active in your vehicle.
2. Select WiFi again, then note the hotspot name. Select this network when connecting devices to the hotspot. Also click on View/Edit Passphrase, then note the security passphrase you will
need to connect to the network on each device.
If your devices cannot see the WiFi Hotspot network after 30 minutes, please contact Uconnect®
Care by pressing the ASSIST button on the rearview mirror, or by calling 1-855-792-4241.
Using Uconnect® Access
Getting Started With Apps
Applications (Apps) and features in your Uconnect® Access system deliver services that are
customized for the driver and are certified by Chrysler Group, LLC. Two different types are:
1. Built-In Features — use the built-in 3G Cellular Network on your Uconnect® 8.4AN radio.
2. Uconnect® Access Via Mobile (if equipped) — Via Mobile uses the Uconnect® Access app
and your smartphone's data plan to access your personal Pandora®, iHeartRadio, Aha™ by
HARMAN and Slacker Radio accounts from the vehicle and control them using the vehicle
touchscreen. Customer’s data plan charges will apply. Available on Uconnect® 8.4A and
8.4AN Radios (if equipped).
Get started with your Uconnect® Access apps by pressing the Uconnect® “Apps” button on the
menu bar at the bottom right corner of the radio touchscreen. Available apps and features are
organized by the tabs on the left of the screen:
Favorite Apps — This is the default screen when you first press the “Apps” button on the
touchscreen, and is a good place to put the apps you use most frequently. To make an App
a “favorite”, press the “settings” button on the touchscreen to the right of the app, and select
“Make a favorite.”
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All Apps— Organizes your Uconnect® Access apps (when available).
Running Apps — Press this tab to see which apps are currently running.
Maintaining Your Uconnect® Access Account
Reinstalling An App (Uconnect® 8.4AN Only)
You can easily correct many Application related issues you may be experiencing by resetting the App
back to the factory setting. From the vehicle’s radio touchscreen, complete the following steps:
1. Press the Uconnect® “App” button and open the Uconnect® Store. Go to My Apps.
2. In My Apps, select “Settings,” then “Reinstall App.” Press “Continue.”
3. Your Apps have been successfully re-installed.
Canceling Your Subscription
Should you want to cancel your subscription, you can remove your account information using the
same procedure contained in the Selling Your Vehicle section.
Favorite Apps
1 — Category Tabs2 — Apps Button
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Selling Your Vehicle
When you sell your vehicle, we recommend that you remove your Uconnect® Access Account
information from the vehicle. You can do this using the radio touchscreen in the vehicle or on the
Mopar Owner Connect website (moparownerconnect.com). Removing your account informa-
tion cancels your subscription and makes your vehicle factory-ready for a new owner/subscriber.
1. From your vehicle’s radio touchscreen, select “Uconnect® Store” from the Apps Menu.
2. Select “My Apps,” then “Settings.” Press “Remove Uconnect® Account.”
3. Enter your Uconnect® Security PIN, and select “Continue.”
For additional information on Uconnect®:
• U.S. residents - visit DriveUconnect.com or call 1-877-855-8400.
• Canadian Residents - visit DriveUconnect.ca or call, 1-800-465-2001 (English) or1-800-387-9983 (French).
Built-In Features (Uconnect® 8.4AN Only)
CAUTION!
• Ignoring the rearview mirror light could mean you may not have 9-1-1 Call service if needed. If the rearview mirror light is illuminated, have an authorized dealer service the
9-1-1 Call system immediately.
• The Occupant Restraint Controller (ORC) turns on the Air Bag Warning Light on the
instrument panel if a malfunction is detected in any part of the air bag system. If the Air
Bag Warning Light is illuminated, the air bag system may not be working properly and the
9-1-1 system may not be able to send a signal to a 9-1-1 operator. If the Air Bag Warning
Light is illuminated, have an authorized dealer service your vehicle immediately.
• If anyone in the vehicle could be in danger (e.g., fire or smoke is visible, dangerous road
conditions or location), do not wait for voice contact from a 9-1-1 operator. All occupants
should exit the vehicle immediately and move to a safe location.
• Do not add any aftermarket electrical equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to initiate an emergency call. To avoid
interference that can cause the 9-1-1 Call system to fail, never add aftermarket equipment
(e.g., two-way mobile radio, CB radio, data recorder, etc.) to your vehicle’s electrical
system or modify the antennas on your vehicle. IF YOUR VEHICLE LOSES BATTERY
POWER FOR ANY REASON (INCLUDING DURING OR AFTER AN ACCI-
DENT), THE UCONNECT® FEATURES, APPS AND SERVICES, AMONG OTH-
ERS, WILL NOT OPERATE.
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1.Assist Call – The rear view mirror contains an ASSIST push button which (once registered)
automatically connects the vehicle occupants to one of these predefined destinations for
immediate support:
•Roadside Assistance Call — If you get a
flat tire, or need a tow, you’ll be con-
nected to someone who can help any-
time. Additional fees may apply. Addi-
tional information in this section.
• Uconnect® Access Care — In vehicle
support for Uconnect® Access System,
Apps and Features.
• Vehicle Care — Total support for your
Chrysler Group LLC vehicle.
2. Emergency 9-1-1 Call (If Equipped) —
The rear view mirror contains a 9-1-1 button
that, when pressed, may place a call from
your vehicle to a local 9-1-1 operator to re-
quest help from local police, fire or ambu-
lance personnel. If this button is accidentally
pressed, you will have 10 seconds to stop the call. To cancel, press the 9-1-1 Call button again
or press the “cancel button shown on the touchscreen. After 10 seconds has passed, the 9-1-1
call will be placed and only the 9-1-1 operator can cancel it. The LED light on the rearview
mirror will turn green once a connection to a 9-1-1 operator has been made. The green LED
light will turn off once the 9-1-1 call is terminated. Have an authorized dealer service the
vehicle if the rearview mirror light is continuously red. On equipped vehicles, this feature
requires a functioning electrical system and wireless coverage to function properly. If a
connection is made between a 9-1-1 operator and your vehicle, you understand and agree
that 9-1-1 operators may, like any other 9-1-1 call, record conversations and sounds in and
near your vehicle upon connection.
3. Roadside Assistance (If Equipped) — If your vehicle is equipped with this feature and within
wireless range, you may be able to connect to Roadside Assistance by pressing the “ASSIST”
button on the rearview mirror. You will be presented with Assist Care options. Make a selection
by pressing the prompts displayed on the radio. If Roadside Assistance is provided to your
vehicle, you agree to be responsible for any additional roadside assistance service costs that
you may incur. In order to provide Uconnect® Services to you, we may record and monitor
your conversations with Roadside Assistance, Uconnect® Care or Vehicle Care, whether such
conversations are initiated through the Uconnect® Services in your vehicle, or via a landline or
mobile telephone, and may share information obtained through such recording and monitor-
ing in accordance with regulatory requirements. You acknowledge, agree and consent to any
recording, monitoring or sharing of information obtained through any such call recordings.
ASSIST/9-1-1 Buttons
1—ASSIST
Button2 — 9-1-1 Button
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4.Yelp® — Customers have the ability to search for nearby destinations or a point of interest
(POI) either by category or custom search by using keywords (for example, “Italian restau-
rant”). Searching can be done by either voice or by using the touchscreen keypad. Using the
touchscreen, launch Yelp® by selecting the “Apps” icon, press the “All Apps” tab, and then
press “Yelp.” Using voice recognition, press the Voice Command (VR) button on the steering
wheel and say “Launch Yelp®.”
5. Security Alarm Notification — The Security Alarm Notification feature notifies you via email
or text (SMS) message when the vehicle’s factory-installed security alarm system has been
set-off. There are a number of reasons why your alarm may have been triggered, one of which
could be that your vehicle was stolen. If so, please see the details of the Stolen Vehicle
Assistance service below. When you register, Security Alarm Notification is automatically set
to send you an email at the mail address you provide should the alarm go off. You may also opt
to have a text message sent to your mobile device.
6. Stolen Vehicle Assistance — If your vehicle is stolen, contact local law enforcement imme-
diately to file a stolen vehicle report. Once this report has been filed, Uconnect® care can help
locate your vehicle. The Uconnect® Care agent will ask for the stolen vehicle report number
issued by local law enforcement. Then, using GPS technology and the built-in wireless
connection within your vehicle, the Uconnect® Care agent will be able to locate the stolen
vehicle and work with law enforcement to help recover it. (Vehicle must be within the United
States, have network coverage and must be registered with Uconnect® Access with an active
subscription that includes the applicable feature).
7. WiFi Hotspot — WiFi Hotspot is on-demand WiFi 3G connectivity that's built-in and ready
to go whenever you are. Once your vehicle is registered for Uconnect® Access, you can
purchase a Wifi Hotspot subscription at the Uconnect® Store. After you've made your
purchase, turn on your signal and connect your passengers devices. It's never been easier to
bring your home or office with you.
NOTE:
Your vehicle must have a working electrical system for any of the in vehicle Uconnect® features to
operate.
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Uconnect® Access Remote Features
If you own a compatible iPhone® or Android® powered device, the Uconnect® Access App allows
you to remotely lock or unlock your doors, start your engine or activate your horn and lights from
virtually anywhere (Vehicle must be within the United States and have network coverage). You
can download the App from Mopar Owner Connect or from the App Store (iPhone) or Google
Play store. Visit UconnectPhone.com to determine if your device is compatible. For Uconnect®
Phone customer support and to determine if your device is compatible.
U.S. residents - visit UconnectPhone.com or call 1-877-855-8400
Remote Start— This feature provides the ability to start the engine on your vehicle, without the
keys and from virtually any distance. You can send a request to your vehicle in one of two ways:
1. Using the Uconnect® Access App from a compatible smartphone.
2. From the Mopar Owner Connect website.
• After 15 minutes if you have not entered your vehicle with the key, the engine will shut offautomatically.
• You can also send a command to turn-off an engine that has been remote started.
• This remote function requires your vehicle to be equipped with a factory-installed Remote Start system. To utilize this feature after the Uconnect® Access App is downloaded, login
with your user name and password.
NOTE:
Your four digit Uconnect® Security PIN is required to confirm the request. •
You can set-up notifications for your account to receive an email or text (SMS) message every
time a command is sent. Login to Mopar Owner Connect (
moparownerconnect.com) and
click on Edit Profile to manage Uconnect® Notifications.
Remote Door Lock/Unlock — This feature provides the ability to lock or unlock the door on
your vehicle, without the keys and from virtually any distance. You can send a request to your
vehicle in one of three ways:
1. Using the Uconnect® Access App from a compatible smartphone.
2. From the Mopar Owner Connect website.
3. By contacting the Uconnect® Care on the phone.
To use this feature after the Uconnect® Access App is downloaded, login using your user name
and password. You will need your four digit Uconnect® Security PIN to confirm the request. Press
the “closed lock” icon on your Uconnect® Access App to lock the doors, and press the “open
Lock” icon to unlock the driver’s door.
You can set-up notifications for your account to receive an email or text (SMS) message every
time a command is sent. Login to Mopar Owner Connect (moparownerconnect.com) and click
on Edit Profile to manage Uconnect® Notifications.
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Remote Horn And Lights— It’s easy to locate a vehicle in a dark, crowded or noisy parking area
by activating the horn and lights. It may also help if you need to draw attention to your vehicle for
any reason. You can send a request to your vehicle in one of three ways:
1. Using the Uconnect® Access App from a compatible smartphone.
2. From the Mopar Owner Connect website.
3. By contacting the Uconnect® Care on the phone.
To use this feature after the Uconnect® Access App is downloaded, login using your user name
and password. You will need your four digit Uconnect® Security PIN to confirm the request. You
can set-up notifications for your account to receive an email or text (SMS) message every time
a command is sent. Login to Mopar Owner Connect (moparownerconnect.com) and click on
Edit Profile to manage Uconnect® Notifications.
Voice Texting — Want to dictate a personal message? Register with Uconnect® Access to take
advantage of a new, cloudbased Voice Texting service, an enhancement to Voice Text Reply.
Voice Texting allows you to compose a new text or reply to an incoming text message. Before you
attempt to use the Voice Texting feature, check to ensure you have the following:
1. A paired, Bluetooth® enabled phone with the Message Access Profile (MAP). Not all Bluetooth® enabled phones support MAP, including all iPhones® (Apple iOS). Visit
UconnectPhone.com for system and device compatibility information.
2. An active Uconnect® Access trial or paid subscription. Press the “Apps” button on the lower right hand corner of the touchscreen to begin the registration process.
3. Accept the “Allow MAP” profile request on your smart phone. (Please refer to device manufacturer instructions for details).
To Send A Text Message:
1. Push the Uconnect® Phone Button
on the steering wheel.
2. Wait for the beep.
3. Say “Text.”
4. Uconnect® will prompt you “Say the phone number, or full name and phone type of the contact you want to send a message to.”
5. Wait for the beep and say a contact that is in your phonebook, or a mobile phone number that you would like to send the message to.
6. Uconnect® will prompt you “Please say the message that you would like to send.” (If you do not hear this prompt, you may not have an active subscription with Uconnect® Access).
7. Wait for the beep, and then dictate any message up to 140 characters. If you exceed 140 characters, you will hear the following prompt: “Message was too long; your message will be
truncated.”
8. Uconnect® will then repeat the message back to you.
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