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284
C4-cactus_en_Chap10b_SMEGplus_ed01-2016
Radio
QUESTIONANSWER SOLUTION
The
 
quality   of   reception   of  
t

he radio station listened
to
 
gradually   deteriorates  
o

r the stored stations do
not function (no sound,
87.5 Mhz
  is   displayed...). The
  vehicle   is   too   far   from   the   transmitter   used   by   the   station  
l

istened   to   or   there   is   no   transmitter   in   the   geographical   area  
t

hrough   which   the   vehicle   is   travelling.Activate
  the   "RDS"   function   by   means   of   the  
s

hort-cut   menu   to   enable   the   system   to   check  
w

hether   there   is   a   more   power ful   transmitter   in  
t

he   geographical   area.
The
  environment   (hills,   buildings,   tunnels,   basement   car   parks...)  
b

lock   reception,   including   in   RDS   mode.This
  phenomenon   is   normal   and   does   not   indicate  
a

  fault   with   the   audio   system.
The
  aerial   is   absent   or   has   been   damaged   (for   example   when   going  
t

hrough   a   car   wash   or   into   an   underground   car   park).Have
  the   aerial   checked   by   a   CITROËN   dealer.
I
 
cannot   find   some   radio  
s

tations in the list of
stations
 r

eceived. The
  station   is   not   received   or   its   name   has   changed   in   the   list. Press   and   hold   the   "List"   button   at   the   steering  
m

ounted   controls   to   update   the   list   of   stations  
r

eceived   or   press   on   the   system   update   function:  
"

Update   list".
Some
  radio   stations   send   other   information   in   place   of   their   name  
(

the   title   of   the   song   for   example).
The
  system   interprets   this   information   as   the   name   of   the   station.
The
 
name   of   the   radio  
s

tation
 c
hanges.
Audio and Telematics

286
C4-cactus_en_Chap10b_SMEGplus_ed01-2016
QUESTIONANSWER SOLUTION
The CD player sound is
p o o r. The
  CD   used   is   scratched   or   of   poor   quality.Insert
  good   quality   CDs   and   store   them   in   suitable  
c

onditions.
The
  audio   equipment   settings   (bass,   treble,   ambiences)   are  
un

suitable. Set
  the   treble   or   bass   level   to   0,   without   selecting  
an am

bience.
Some
 
characters   in   the  
m

edia
 
information   are   not  
d

isplayed correctly while
playing. The
  audio   system   does   not   display   some   types   of   characters. Use   standard   characters   to   name   tracks   and  
f

olders.
Playing
  of   streaming   files  
d

oes
 
not   start. The
  peripheral   device   connected   does   not   support   automatic   play. Start   the   playback   from   the   device.
The
 
names   of   tracks   and  
t

he
 
track   length   are   not  
d

isplayed on the screen
when
 s

treaming
 a
udio. The
  Bluetooth   profile   does   not   allow   the   transfer   of   this   information.
Audio and Telematics

289
C4-cactus_en_Chap10b_SMEGplus_ed01-2016
Telephone
QUESTIONANSWER SOLUTION
I
 
cannot   connect   my  
B

luetooth
 t
elephone. The
  telephone's   Bluetooth   function   may   be   switched   off   or   the  
t

elephone   may   not   be   visible. Check
  that   your   telephone's   Bluetooth   function   is  
s

witched   on.
Check
  in   the   telephone   settings   that   it   is   "visible  
t

o   all".
The
  Bluetooth   telephone   is   not   compatible   with   the   system.You
  can   check   the   compatibility   of   your  
t

elephone   at   www.citroen.co.uk   (services).
The
 
volume   of   the  
t

elephone connected
in
 
Bluetooth   mode   is  
ina

udible. The
  volume   depends   both   on   the   system   and   on   the   telephone. Increase   the   volume   of   the   audio   system,   to  
m

aximum   if   required,   and   increase   the   volume   of  
t

he   telephone   if   necessary.
The
  ambient   noise   level   has   an   influence   on   the   quality   of  
t

elephone
 c
ommunication. Reduce
  the   ambient   noise   level   (close   the  
w

indows, reduce the booster fan speed, slow
down...).
Some
 
contacts   are  
d

uplicated   in   the   list. The
  options   for   synchronizing   contacts   are   synchronizing   the  
c

ontacts   on   the   SIM   card,   the   contacts   on   the   telephone,   or   both.  
W

hen   both   synchronizations   are   selected,   some   contacts   may   be  
dup

licated. Select "Display SIM card contacts" or "Display
telephone
 c

ontacts".
Contacts are not shown in
alphabetical
 o

rder. Some
  telephones   offer   display   options.   Depending   on   the   settings  
c

hosen,   contacts   can   be   transferred   in   a   specific   order.Modify
  the   display   setting   in   the   telephone  
d

i r e c to r y.
The
 
system   does   not
 r

eceive
 

SMS
 
text
 
messages. The
  Bluetooth   mode   does   not   permit   sending   SMS   text   messages  
t

o   the   system.
.
Audio and Telematics