DODGE CHALLENGER SRT 2010 3.G Owners Manual

Page 401 of 436

126,000 Miles (210,000 km) or
126 Months Maintenance
Service Schedule
❏Change the engine oil and engine oil
filter.
❏ Rotate tires.
❏ Inspect the rear axle fluid.
Odometer Reading Date
Repair Order #Dealer Code
Signature Authorized Chrysler Dealer
132,000 Miles (220,000 km) or 132 Months Maintenance Service
Schedule
❏Change the engine oil and engine oil filter.
❏ Rotate tires.
❏ If you are using your vehicle in dusty or off-road conditions, inspect the engine air cleaner
filter, and replace if necessary.
❏ Replace the air conditioning filter.
❏ Inspect the brake linings, and replace if necessary.
❏ Inspect the manual transmission fluid (if equipped), add as necessary.
❏ Inspect the front suspension, tie rod ends and boot seals for cracks or leaks and all parts for
damage, wear, improper looseness or end play; replace if necessary.
Odometer Reading Date
Repair Order #Dealer Code
Signature Authorized Chrysler Dealer
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S400 MAINTENANCE SCHEDULES

Page 402 of 436

138,000 Miles (230,000 km) or
138 Months Maintenance
Service Schedule
❏Change the engine oil and engine oil
filter.
❏ Rotate tires.
Odometer Reading Date
Repair Order #Dealer Code
Signature Authorized Chrysler Dealer
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SMAINTENANCE SCHEDULES 401

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144,000 Miles (240,000 km) or 144 Months Maintenance Service Schedule
❏Change the engine oil and engine oil filter.
❏ Rotate tires.
❏ If you are using your vehicle in dusty or off-road conditions, inspect the engine air cleaner filter, and replace if necessary.
❏ Replace the air conditioning filter.
❏ Inspect the brake linings, and replace if necessary.
❏ Inspect the CV joints.
❏ Inspect the exhaust system.
❏ Inspect the front suspension, tie rod ends and boot seals for cracks or leaks and all parts for damage, wear, improper looseness or end play;
replace if necessary.
❏ Change the rear axle fluid if using your vehicle for any of the following: police, taxi, fleet, or frequent trailer towing.
❏ Change the manual transmission fluid (if equipped) if using your vehicle for any of the following: Most of your driving is at sustained high
speeds during hot weather, above 90°F (32°C), driving in dusty conditions, or stop and go driving.
Odometer Reading Date
Repair Order #Dealer Code
Signature Authorized Chrysler Dealer
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S402 MAINTENANCE SCHEDULES

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150,000 Miles (250,000 km) or
150 Months Maintenance
Service Schedule
❏Change the engine oil and engine oil
filter.
❏ Rotate tires.
❏ Replace the engine air cleaner filter.
❏ Adjust parking brake on vehicles
equipped with four-wheel disc brakes.
Odometer Reading Date
Repair Order #Dealer Code
Signature Authorized Chrysler Dealer
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SMAINTENANCE SCHEDULES 403

Page 405 of 436

* This maintenance is recommended by the manufacturer
to the owner, but is not required to maintain emissions
warranty.
WARNING!
•You can be badly injured working on or around a
motor vehicle. Do only service work for which you
have the knowledge and the right equipment. If
you have any doubt about your ability to perform
a service job, take your vehicle to a competent
mechanic.
•Failure to properly inspect and maintain your
vehicle could result in a component malfunction
and effect vehicle handling and performance. This
could cause an accident
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Page 406 of 436

IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
Suggestions For Obtaining Service For Your
Vehicle .............................. 407
▫ Prepare For The Appointment ........... 407
▫ Prepare A List ...................... 407
▫ Be Reasonable With Requests ............ 407
 If You Need Assistance ................. 407
▫ Chrysler LLC Customer Center .......... 408
▫ Chrysler Canada Inc. Customer Center ..... 408
▫ In Mexico Contact .................... 408 ▫
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) ............ 409
▫ Service Contract ..................... 409
 Warranty Information (U.S. Vehicles Only) .... 410
 MOPAR Parts....................... 411
 Reporting Safety Defects ................ 411
▫ In The 50 United States And
Washington, D.C. .................... 411
▫ In Canada ......................... 411
 Publication Order Forms ................ 412
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Page 407 of 436

Department Of Transportation Uniform Tire
Quality Grades ........................ 413
▫ Treadwear ......................... 413 ▫
Traction Grades ..................... 413
▫ Temperature Grades .................. 414
406 IF YOU NEED CONSUMER ASSISTANCE

Page 408 of 436

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you’re having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation withthe service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealers are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized selling dealer. They know your vehicle the
best, and are most concerned that you get prompt and
high quality service. The manufacturer’s authorized deal-
ers have the facilities, factory-trained technicians, special
tools, and the latest information to ensure the vehicle is
fixed correctly and in a timely manner.
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IF YOU NEED CONSUMER ASSISTANCE 407

Page 409 of 436

This is why you should always talk to an authorized
dealer’s service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer-
ship. They want to know if you need assistance.
•If an authorized dealership is unable to resolve the
concern, you may contact the Manufacturer’s Cus-
tomer Center.
Any communication to the Manufacturer’s Customer
Center should include the following information:
•Owner’s name and address
•Owner’s telephone number (home and office)
•Authorized dealership name
•Vehicle Identification Number (VIN)
•Vehicle delivery date and mileage
Chrysler LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 992-1997
Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001
In Mexico Contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-4568
Outside Mexico City: 1-800-505-1300
408 IF YOU NEED CONSUMER ASSISTANCE

Page 410 of 436

Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1–800–380–CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711
and for Voice callers, dial 1 800 855-0511 to connect with
a Bell Relay Service operator.
Service Contract
You may have purchased a service contract for your
vehicle to help protect you from the high cost of unex-
pected repairs after the manufacturer’s New Vehicle
Limited Warranty expires. The manufacturer stands be-
hind only the manufacturer’s Service Contracts. If you
purchased a manufacturer’s Service Contract, you will
receive Plan Provisions and an Owner Identification Card
in the mail within three weeks of the vehicle delivery
date. If you have any questions about the service con-
tract, call the manufacturer’s Service Contract National
Customer Hotline at 1-800-521-9922.
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IF YOU NEED CONSUMER ASSISTANCE 409

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