FIAT DUCATO 2018 Owner handbook (in English)

OWNER HANDBOOK
FIATDUCATO

This Owner Handbook is intended to show the vehicle's operating conditions.
For the enthusiast user who wants to have insights, curiosities and detailed information about the characteristics and functions
of the vehicle, Fiat Professional gives the opportunity to consult a dedicated section which is available in electronic format.
ONLINE VEHICLE OWNER HANDBOOK
The following symbol  is reported within the text of the Owner Handbook, next to the subjects for which details are provided.
Go to the www.mopar.eu/owner
website and access your personal area.
The “Maintenance and care” page includes all the information about your vehicle and the link to access eLUM, where you will find
all the details of the Owner Handbook.
Alternatively, to access this information, go to the Internet website at http://aftersales.fiat.com/elum/
.
The eLUMwebsite is free and will allow you, among many other things, to easily consult the on-board documents
of all the other vehicles of the Group.
Have a nice reading and happy motoring!

Dear Customer,
We would like to congratulate and thank you for choosing a Fiat Ducato.
We have written this handbook to help you get to know all the features of your vehicle and use it in the best possible way.
Here you will find information, advice and important warnings regarding vehicle use and how to achieve the best performance from the
technical features of your Fiat Ducato.
You are advised to read it right through before taking to the road for the first time, to become familiar with the controls and above all
with those concerning brakes, steering and transmission; at the same time, you can understand the vehicle behaviour on different road
surfaces.
This document also provides a description of special features and tips, as well as essential information for the safe driving, care and
servicing of your Fiat Ducato over time.
After reading it, you are advised to keep the handbook inside the vehicle, for an easy reference and for making sure it remains on
board the vehicle should it be sold.
In the attached Warranty Booklet you will also find a description of the Services that Fiat offers to its customers, the Warranty
Certificate and the detail of the terms and conditions for maintaining its validity.
We are sure that these will help you to get in touch with and appreciate your new vehicle and the service provided by the people at
Fiat.
Enjoy reading. Happy motoring!
IMPORTANT
This Owner Handbook describes all Fiat Ducato versions. As a consequence, you should only consider the information
related to the trim level, engine and version that you have purchased. All data contained in this publication are purely
indicative. FCA Italy S.p.A. can modify the specifications of the vehicle model described in this publication at any time, for
technical or marketing purposes. For further information, contact a Fiat Dealership.

READ THIS CAREFULLY
REFUELLING
Only refuel with automotive diesel conforming to the European specification EN590. The use of other products or mixtures may damage the
engine beyond repair and consequently invalidate the warranty, due to the damage caused.
STARTING THE ENGINE
Make sure that the handbrake is engaged; set the gear lever to neutral; fully depress the clutch pedal without pressing the accelerator, then
turn the ignition key to MAR-ON and wait for the warning lightsandto switch off; turn the ignition key to AVV and release it as soon
as the engine has started.
PARKING ON FLAMMABLE MATERIAL
The catalytic converter develops high temperatures during operation. Do not park on grass, dry leaves, pine needles or other flammable
material: fire hazard.
RESPECTING THE ENVIRONMENT
The vehicle is fitted with a system that allows continuous diagnosis of the emission-related components in order to help protect the
environment.
ELECTRICAL ACCESSORIES
If, after buying the vehicle, you decide to add electrical accessories (with the risk of gradually draining the battery), visit a Fiat Dealership. They
can calculate the overall electrical requirement and check that the vehicle's electrical system can support the required load.
SCHEDULED SERVICING
Correct maintenance enables the vehicle to perfectly maintain performance and safety characteristics, its environmental friendliness and low
running costs over time.
THE OWNER HANDBOOK CONTAINS
... important information, advice and warnings for correct use, driving safety and maintenance of your vehicle over time. Special attention
must be paid to the symbols(safety of persons)(environmental protection)(vehicle integrity).

USE OF THE OWNER HANDBOOK
OPERATING INSTRUCTIONS
Each time direction instructions (left/right or forwards/backwards) about the vehicle are given, these must be intended as
regarding an occupant in the driver's seat. Special cases not complying with this rule will be specified as appropriate in the text.
The figures in the Owner Handbook are provided by way of example only: this might imply that some details of the image do
not correspond to the actual arrangement of your vehicle. In addition, the Handbook has been conceived considering vehicles
with steering wheel on the left side; it is therefore possible that on vehicles with steering wheel on the right side, the position
or construction of some controls is not exactly mirror-like with respect to the figure.
To identify the chapter with the information needed you can consult the index at the end of this Owner Handbook.
Chapters can be rapidly identified with dedicated graphic tabs, at the side of each odd page. A few pages further there is a key
for getting to know the chapter order and the relevant symbols in the tabs. There is in any case a textual indication of the
current chapter at the side of each even page.
WARNINGS AND PRECAUTIONS
While reading this Owner Handbook you will find a series ofWARNINGSto prevent procedures that could damage your
vehicle.
There are alsoPRECAUTIONSthat must be carefully followed to prevent incorrect use of the components of the vehicle,
which could cause accidents or injuries.
Therefore allWARNINGSandPRECAUTIONSmust always be carefully followed.
WARNINGSandPRECAUTIONSare recalled in the text with the following symbols:
personal safety;
vehicle integrity;
environmental protection.
NOTE These symbols, when necessary, are indicated besides the title or at the end of the line and are followed by a number.
That number recalls the corresponding warning at the end of the relevant section.

SYMBOLS
Some vehicle components have coloured labels whose symbols indicate precautions to be observed when using this
component.
A plate summarising these symbols can also be found under the bonnet.
VEHICLE MODIFICATIONS/ALTERATIONS
IMPORTANT Any change or alteration of the vehicle might seriously affect its safety and road holding, thus causing accidents,
in which the occupants could even be fatally injured.

KNOWING YOUR VEHICLE
KNOWING THE INSTRUMENT PANEL
SAFETY
STARTING AND DRIVING
IN AN EMERGENCY
SERVICING AND CARE
TECHNICAL DATA
MULTIMEDIA
INDEX
5

6

KNOWING YOUR VEHICLE
In-depth knowledge of your new vehicle
starts here.
The booklet that you are reading simply
and directly explains how it is made
and how it works.
That’s why we advise you to read it
seated comfortably on board, so that
you can see what is described here for
yourself.THE FIAT CODE SYSTEM ............... 8
THE KEYS....................................... 9
IGNITION SWITCH .......................... 10
ELECTRONIC ALARM..................... 11
DOORS ........................................... 12
SEATS ............................................ 17
STEERING WHEEL ......................... 24
REAR VIEW MIRRORS .................... 25
EXTERIOR LIGHTS ......................... 27
HEADLIGHTS.................................. 30
CEILING LIGHTS............................. 31
CONTROLS .................................... 32
WINDOW WASHING ....................... 34
HEATING AND VENTILATION.......... 37
HEATING AND VENTILATION
CONTROLS .................................... 38
MANUAL CLIMATE CONTROL
SYSTEM ......................................... 38
AUTOMATIC CLIMATE CONTROL
SYSTEM ......................................... 39
ADDITIONAL HEATER ..................... 40
INDEPENDENT ADDITIONAL
HEATER .......................................... 40
ELECTRIC WINDOWS .................... 44
BONNET ......................................... 45
HEAD RESTRAINTS ........................ 46
INTERIOR FITTINGS ...................... 47
TACHOGRAPH ............................... 48SELF-LEVELLING AIR
SUSPENSION ................................. 49
ACCESSORIES PURCHASED BY
THE OWNER................................... 50
7

SYMBOLS
Some vehicle components have
coloured labels whose symbols indicate
precautions to be observed when
using this component. Under the
bonnet there is also a label that
summarises all the symbols.
VEHICLE
MODIFICATIONS/
ALTERATIONS
IMPORTANT Any change or alteration
of the vehicle might seriously affect
its safety and road holding, thus
causing accidents, in which the
occupants could even be fatally injured.THE FIAT CODE
SYSTEM
IN BRIEF
This is an electrical engine locking
system which increases protection
against attempted theft of the vehicle.
It is automatically activated when
the key is removed from the ignition
device.
Each key contains an electronic
device which modulates the signal
emitted during ignition by an antenna
built into the ignition device. The
signal, which changes each time the
engine is started, is the “password”,
by means of which the control unit
recognises the key and enables
starting.
1)
Operation
Each time the vehicle is started turning
the ignition key toMAR-ON, the Fiat
CODE system control unit sends a
recognition code to the Powertrain
Control Module to deactivate the
immobiliser.The code is sent only if the Fiat CODE
system control unit has recognised
the code transmitted from the key.
Each time the ignition key is turned to
STOP, the Fiat CODE system
deactivates the functions of the engine
control module.
Irregular operation
If the code has not been recognised
correctly during starting, the
warning light on the instrument
panel turns on accompanied by the
corresponding message on the display
(see the “Warning lights and messages”
chapter).
In this case, turn the key toSTOPand
then back toMAR; if the lock
continues, try with the other keys
provided with the vehicle. Contact a
Fiat Dealership if you still cannot start
the engine.
IMPORTANT Each key has its own
code which must be stored by the
system's control unit. Contact a Fiat
Dealership to have new keys (up to 8)
stored with a code.
8
KNOWING YOUR VEHICLE