engine oil FORD C MAX HYBRID 2017 2.G Owner's Manual

When ENGINE OIL CHANGE DUE or OIL
CHANGE REQUIRED appears in the
information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 miles
(800 kilometers) of the
ENGINE OIL
CHANGE DUE or OIL CHANGE
REQUIRED message appearing. Make
sure you reset the oil monitoring system
after each oil change.
If your information display resets
prematurely, becomes inoperative or the
vehicle battery becomes discharged or
disconnected, the oil monitoring system
resets to 100% oil life. You should change
your engine oil one year or 10000 miles
(16000 kilometers) from the previous oil
change. Never exceed one year or 10000
miles (16000 kilometers) between oil
change intervals.
C-MAX Energi Plug-in Hybrid
Your vehicle is equipped with the
Intelligent Oil-Life Monitor system, which
displays a message in the information
display at the proper oil change interval.
This interval may be up to two years or
20000 miles (32000 kilometers).
When ENGINE OIL CHANGE DUE or OIL
CHANGE REQUIRED
appears in the
information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 miles
(800 kilometers) of the
ENGINE OIL
CHANGE DUE or OIL CHANGE
REQUIRED message appearing. Make
sure you reset the Intelligent Oil-Life
Monitor after each oil change.
If your information display resets
prematurely or becomes inoperative, you
should perform the oil change interval at
six months or 5000 miles (8000
kilometers) from your last oil change.
Never exceed two years or 20000 miles
(32000 kilometers) between oil change
intervals. All Vehicles
Your vehicle is very sophisticated and built
with multiple, complex, performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to properly diagnose and repair
your vehicle.
Ford Motor Company has recommended
maintenance intervals for various parts
and component systems based upon
engineering testing. Ford Motor Company
relies upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle.
Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle
’s normal maintenance. Please
consult your warranty information.
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Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle
’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals. Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
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Check Every 12 Months (C-MAX Energi
Plug-in Hybrid Only)
Inspect the engine oil filter for signs of
damage such as rust, paint blistering,
scratches or dents. If any of these
conditions are present, replace the filter.
See Normal Scheduled Maintenance
(page 445). Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-point inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and A/C hoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires for wear and proper pressure**
Fluid levels *
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer
** If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
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NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™ (If
Equipped)
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental waste at the same time.
This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.When to expect the message prompting you to change your oil
Vehicle use and example
Miles (kilometers)
Normal
7500-10000
(12000-16000) Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5000-7499
(8000-11999) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3000-4999
(4000-7999) Maximum load or towing
Extreme hot or cold operation
Normal Maintenance Intervals At every oil change interval as indicated by the information display.
1, 2
Change engine oil and filter. 3
Inspect automatic transmission fluid level. Consult dealer for requirements.
Inspect brake pads, rotors, hoses and parking brake.
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At every oil change interval as indicated by the information display.
1, 2
Inspect engine cooling system and motor/electronics cooling system strength and
hoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension and tie-rod ends.
Inspect wheels and related components for abnormal noise, wear, looseness or drag.
1 Do not exceed two years or 20000 miles (32000 kilometers) between service intervals.
2 Perform multi-point inspection (recommended).
3 Reset the Intelligent Oil-Life Monitor system after engine oil and filter changes. See
Engine Oil Check (page 226). Other maintenance items
*
Replace cabin air filter.
Every 20000 miles (32000
km)
Replace engine air filter.
Every 30000 miles (48000
km)
Change engine coolant and motor/electronics coolant. **
At 100000 miles (160000
km)
Replace spark plugs.
Every 100000 miles
(160000 km)
Change automatic transmission fluid.
Every 150000 miles
(240000 km)
* Perform these maintenance items within 3000 miles (4800 kilometers) of the last
engine oil and filter change. Do not exceed the designated distance for the interval.
** Initial replacement at six years or 100000 miles (160000 kilometers), then every three
years or 50000 miles (80000 kilometers).
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SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Perform the services shown in the
following tables when specified or within
3000 miles (4800 kilometers) of the
message appearing in the information
display prompting you to change your oil.
•
Example 1: The message comes on at
28,750 mi (46,270 km)
. Perform the
30,000 mi (48,000 km) automatic
transmission fluid replacement.
• Example 2
: The message has not
come on, but the odometer reads
30,000 mi (48,000 km) (for example,
the Intelligent Oil-Life Monitor was
reset at
25,000 mi (40,000 km).
Perform the engine air filter
replacement. Extensive idling or low-speed driving for long distances
Change engine oil and filter every 12 months or 10,000 mi
(16,000 km) unless otherwise indicated by the information
display. Perform services listed in the Normal Scheduled
Maintenance chart. *
As required
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Replace spark plugs.
Every
60,000 mi
(96,000 km)
* Reset the oil-life monitor after each engine oil and filter change. See
Oil Change
Indicator Reset (page 227). Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every
5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure tread
depth.
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Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Change engine oil and filter. *
Every 5,000 mi (8,000 km)
Perform multi-point inspection.
* Reset the oil-life monitor after each engine oil and filter change. See
Oil Change
Indicator Reset (page 227).
Exceptions
There are several exceptions to the Normal
Schedule:
California Fuel Filter Replacement
If you register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service. Hot Climate Oil Change Intervals
Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or
locations with similar climates using an
American Petroleum Institute (API)
Certified for Gasoline Engines (Certification
mark) oil of SM or SN quality, the normal
oil change interval is 3,100 mi (5,000 km).
If the available API SM or SN oils are not
available, then the oil change interval is
1,900 mi (3,000 km)
.
Engine Air Filter and Cabin Air Filter
Replacement
The life of the engine air filter and cabin air
filter is dependent on exposure to dusty
and dirty conditions. Vehicles operated in
these conditions require frequent
inspection and replacement of the engine
air filter and cabin air filter.
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Collision, Damage or Fire Event..............201
Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries...................... 201
Coolant Check See: Engine Coolant Check............................ 228
Crash Sensors and Airbag Indicator........45
Creating a MyKey............................................53 Programming/Changing Configurable
Settings............................................................... 53
Cross Traffic Alert
..........................................181
False Alerts........................................................... 183
Switching the System Off and On...............184
System Errors....................................................... 184
System Lights, Messages and Audible Alerts.................................................................. 183
System Limitations............................................ 183
Using the System................................................ 181
Cruise Control
.................................................69
Principle of Operation........................................ 177
Cruise control See: Using Cruise Control................................. 177
Customer Assistance
.................................204
D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Daytime Running Lamps.............................76
Digital Radio
.................................................300
HD Radio Reception and Station
Troubleshooting............................................. 301
Direction Indicators
........................................76
Doors and Locks..............................................57
Driver and Passenger Airbags...................39 Children and Airbags.......................................... 39
Proper Driver and Front Passenger Seating Adjustment........................................................ 39
Driver Knee Airbag.........................................43
Driving Aids
......................................................179
Driving Hints...................................................194
Driving Through Water................................195
DRL See: Daytime Running Lamps......................... 76E
Economical Driving
......................................194
EcoSelect.........................................................139
Electric Vehicle Information
....................389
Charge Settings................................................... 391
Power Flow.......................................................... 405
Emission Control System..........................149 On-Board Diagnostics (OBD-II)................... 149
Readiness for Inspection and Maintenance (I/M) Testing................................................... 150
End User License Agreement.................459 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................ 459
Engine Block Heater.....................................132 Using the Engine Block Heater...................... 133
Engine Coolant Check...............................228 Adding Coolant................................................... 228
Coolant Change................................................. 230
Engine Coolant Temperature Management................................................... 231
Fail-Safe Cooling............................................... 230
Recycled Coolant............................................... 229
Severe Climates................................................. 230
Engine Immobilizer See: Passive Anti-Theft System.................... 66
Engine Oil Check..........................................226 Adding Engine Oil.............................................. 226
Low Engine Use................................................... 227
Operating in Cold Climates and Short Driving Cycles.................................................. 227
Engine Oil Dipstick
......................................226
Engine Specifications................................282
Entertainment..............................................365 AM/FM Radio...................................................... 366
Apps........................................................................\
374
Bluetooth Stereo or USB................................. 373
CD........................................................................\
..... 372
HD Radio ™ Information (If
Available)........................................................ 369
SIRIUS® Satellite Radio (If Activated)....................................................... 366
Sources.................................................................. 365
Supported Media Players, Formats and Metadata Information................................. 374
USB Ports.............................................................. 374
Environment
......................................................15
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Load Limit........................................................187
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles.............................................................. 191
Vehicle Loading - with and without a Trailer.................................................................. 187
Locking and Unlocking
.................................57
Activating Intelligent Access .......................... 58
Autolock.................................................................. 59
Battery Saver......................................................... 60
Illuminated Entry................................................. 60
Illuminated Exit..................................................... 60
Mechanical Key..................................................... 58
Opening a Rear Door from Inside.................. 58
Power Door Locks................................................. 57
Remote Control..................................................... 57
Smart Unlocks For Integrated Keyhead Transmitter........................................................ 59
Smart Unlocks For Intelligent Access Keys ........................................................................\
........ 59
Luggage Covers
.............................................186
Removing the Shade........................................ 186
M
Maintenance..................................................222 General Information.......................................... 222
Manual Liftgate
................................................61
Closing the Liftgate.............................................. 61
Opening the Liftgate............................................ 61
Manual Seats..................................................116 Moving the Seat Backward and
Forward.............................................................. 116
Recline Adjustment............................................. 117
Media Hub......................................................305
Message Center See: Information Displays................................. 92
Mirrors See: Heated Windows and Mirrors................112
See: Windows and Mirrors................................ 78
Mobile Communications Equipment.......13
Motorcraft Parts...........................................283
MyKey Troubleshooting...............................55
MyKey ™
.............................................................52
Principle of Operation......................................... 52N
Navigation......................................................380
cityseeker............................................................. 388
Destination Mode.............................................. 383
Map Mode............................................................ 380
Navigation Map Updates............................... 389
Navigation Menu............................................... 386
SiriusXM Traffic and Travel Link.................. 389
Waypoints............................................................. 387
Normal Scheduled Maintenance..........445 Intelligent Oil-Life Monitor™........................ 445
Normal Maintenance Intervals.................... 445
O
Oil Change Indicator Reset.......................227 Resetting the Oil Life Monitoring
System............................................................... 227
Oil Check See: Engine Oil Check...................................... 226
Opening and Closing the Hood..............222 Closing the Hood................................................ 223
Opening the Hood............................................. 222
Ordering Additional Owner's Literature.....................................................208
Obtaining a French Owner ’s Manual.........209
Overhead Console
........................................128
P
Parking Aids
...................................................168
Principle of Operation...................................... 168
Parking Brake.................................................163
Passive Anti-Theft System........................66 SecuriLock®........................................................... 66
PATS See: Passive Anti-Theft System.................... 66
Perchlorate.........................................................11
Personal Safety System ™
..........................37
How Does the Personal Safety System
Work?................................................................... 37
Phone...............................................................375 During a Phone Call.......................................... 378
Making Calls......................................................... 377
Pairing Your Cell Phone for the First Time................................................................... 375
Phone Menu......................................................... 376
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Using the Information Display
Controls............................................................. 165
Using Voice Recognition...........................308 Audio Voice Commands................................. 359
Initiating a Voice Session............................... 308
Mobile App Voice Commands...................... 362
Navigation Voice Commands........................ 361
Phone Voice Commands............................... 360
SiriusXM Traffic and Travel Link Voice Commands..................................................... 363
System Interaction and Feedback.............309
Voice Settings Commands............................ 363
Utilizing the Mediation/Arbitration Program (Canada Only).........................207
V
Vehicle Care
...................................................247
General Information.......................................... 247
Vehicle Certification Label
.......................285
Vehicle Identification Number................284
Vehicle Storage
.............................................253
12V Battery........................................................... 254
Body........................................................................\
253
Brakes.................................................................... 254
Cooling System.................................................. 254
Engine..................................................................... 253
Fuel System......................................................... 253
General.................................................................. 253
Miscellaneous..................................................... 254
Removing Vehicle From Storage.................254
Tires........................................................................\
254
Ventilation See: Climate Control......................................... 109
VIN See: Vehicle Identification Number............284
Voice Control...................................................69
W
Warning Lamps and Indicators.................87 Anti-Lock Braking System................................ 88
Battery..................................................................... 88
Blind Spot Monitor.............................................. 88
Brake System........................................................ 88
Cruise Control....................................................... 88
Direction Indicator............................................... 88
Door Ajar................................................................. 88EcoSelect................................................................
88
Engine and Motor Coolant Temperature..................................................... 88
Engine Oil................................................................ 89
EV Later................................................................... 89
EV Now.................................................................... 89
Fasten Seatbelt.................................................... 89
Front Airbag........................................................... 89
Front Fog Lamps.................................................. 89
Grade Assist........................................................... 89
High Beam.............................................................. 89
Liftgate Ajar............................................................ 89
Low Battery............................................................ 89
Low Fuel Level...................................................... 89
Low Tire Pressure Warning.............................. 89
Parking Lamps...................................................... 90
Powertrain Fault................................................... 90
Ready to Drive....................................................... 90
Service Engine Soon........................................... 90
Stability Control................................................... 90
Stability Control Off............................................. 91
Stop Safely.............................................................. 91
Vehicle Plugged in................................................. 91
Washer Fluid Check....................................232
Washers See: Cleaning the Exterior............................... 247
See: Wipers and Washers................................... 71
Waxing.............................................................248
Wheels and Tires
.........................................255
Technical Specifications................................ 280
Windows and Mirrors
....................................78
Windshield Washers......................................72
Windshield Wipers..........................................71
Intermittent Wipe.................................................. 71
Speed Dependent Wipers.................................. 71
Wiper Blades See: Checking the Wiper Blades.................. 234
Wipers and Washers......................................71
494
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