power steering FORD C MAX HYBRID 2017 2.G Owner's Manual

Setting 911 Assist On or Off
Press Menu then select
Action and Description
Menu
Item
SYNC-Applications Select desired option, on or
off.
911 Assist
If you choose not to activate this
feature you will have the following
options: Action and Description
Menu
Item
Provides a display and voice
reminder at phone connection
at vehicle start.
Voice
Reminder
ON
Provides a display reminder
only without a voice reminder
at phone connection.
Voice
Reminder
OFF
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident. •
A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (the triggers for 911
Assist). If a connected cell phone sustains
damage or loses its connection to SYNC
during a crash, SYNC searches for and tries
to connect to a previously paired cell
phone; SYNC then attempts to call the
emergency services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel".
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, by visiting:
Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
For important information about airbag
deployment and the fuel pump shut-off
please see the Supplementary Restrains
and Roadside Emergencies sections of
your owner manual.
To switch 911 Assist on and off please view
the settings information. See Settings
(page 412).
To make sure that 911 Assist works
correctly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number. In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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Engine On due to
The engine is on to charge the high-voltage battery. The
vehicle returns to electric mode once the battery is
charged.
Battery Charging
The engine is on to maintain engine oil quality. The
vehicle returns to electric mode when low engine use
mode is complete. See Plug-In Hybrid Vehicle
Operation (page 137).
Low Use
The engine is on due to high or low high-voltage battery
temperature. This is a normal operating condition. The
vehicle returns to electric mode automatically when
possible.
Battery Temperature
The engine is on to optimize vehicle operation. The
vehicle returns to electric mode when possible.
Normal Operation
The engine is on to provide increased powertrain
braking. This can occur when you turn on the grade
assist feature, when speed control is on or when driving
with your foot off the accelerator pedal. Turning off
grade assist or speed control may allow the vehicle to
return to electric mode.
Engine Braking Active
Privacy Notice for GPS Mapping with
MyFord
MyFord allows for GPS mapping when a
vehicle is registered to a MyFord Mobile
account. To remove the vehicle from the
account, thereby removing GPS mapping
ability, a Master Reset can be performed
in the vehicle. See
Settings (page 412).
Before transferring ownership of a vehicle,
owners may choose to execute a Master
Reset or Factory Reset (completed via the
MyFord Mobile website). Either method
removes the vehicle from all MyFord
Mobile accounts. It is recommended that new owners
conduct a Master Reset upon taking
possession of the vehicle to remove it from
any existing MyFord Mobile accounts. The
new owner can activate a MyFord Mobile
account by completing registration process
on the website.
APPS
The system enables voice, steering wheel,
and touch screen control of SYNC 3
AppLink enabled smartphone apps. Once
an app is running through AppLink, you can
control main features of the app through
voice commands and steering wheel
controls.
Note:
Available AppLink enabled apps will
vary by market.
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A
A/C
See: Climate Control......................................... 109
About This Manual...........................................7
ABS See: Brakes............................................................ 162
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 163
Accessories....................................................437 Exterior style........................................................ 437
Interior style.......................................................... 437
Lifestyle.................................................................. 437
Peace of mind..................................................... 437
Accessories See: Replacement Parts
Recommendation............................................ 12
Active Park Assist.........................................170 Automatic Steering into Parking
Space................................................................... 171
Deactivating the Park Assist Feature...........172
Troubleshooting the System.......................... 173
Using Active Park Assist................................... 170
Adjusting the Headlamps.........................236 Horizontal Aim Adjustment............................ 237
Vertical Aim Adjustment................................. 236
Adjusting the Steering Wheel...................68
Airbag Disposal
..............................................46
Air Conditioning See: Climate Control......................................... 109
Air Filter See: Changing the Engine Air Filter.............244
Alarm See: Anti-Theft Alarm......................................... 67
Ambient Lighting.............................................77
Anti-Theft Alarm
............................................67
Arming the Alarm................................................. 67
Disarming the Alarm........................................... 67
Appendices....................................................459
Apps.................................................................409 ........................................................................\
......... 409
SiriusXM Traffic and Travel Link..................... 411
At a Glance........................................................16
Audible Warnings and Indicators..............91 Automatic Transmission Warning
Chime................................................................... 91
Engine On Warning Chime................................. 91Headlamps On Warning Chime.......................
91
Key in Ignition Warning Chime......................... 91
Keyless Warning Alert ......................................... 91
Parking Brake On Warning Chime................... 91
Audio Control..................................................68 Seek, Next or Previous....................................... 69
Audio System................................................289 General Information......................................... 289
Audio Unit - Vehicles With: AM/FM/CD/ Satellite Radio...........................................298
Audio Unit - Vehicles With: AM/FM/ CD
..................................................................290
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................293
Audio Unit - Vehicles With: Sony AM/ FM/CD...........................................................294
Menu Structure.................................................. 296
Autolamps.........................................................74 Windshield Wiper Activated
Headlamps......................................................... 75
Automatic Climate Control......................109 Dual Zone Temperature Control..................... 111
Single Zone Temperature Control.................110
Smart Zone............................................................. 111
Temperature Control.......................................... 110
Automatic Engine Shutdown...................133
Automatic Transmission
...........................159
Brake-Shift Interlock......................................... 160
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 161
Understanding the Shift Positions of your Automatic Transmission............................. 159
Automatic Transmission Fluid Check.............................................................232
Autowipers.........................................................71
Auxiliary Power Points................................126 110 Volt AC Power Point................................... 126
12 Volt DC Power Point..................................... 126
Locations............................................................... 126
B
Battery See: Changing the 12V Battery...................... 233
Blind Spot Information System...............179 Switching the System Off and On................181
System Errors...................................................... 180
Using the System................................................ 179
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Using Hill Start Assist.......................................
164
Hints on Controlling the Interior Climate............................................................111
Cooling the Interior Quickly.............................. 112
Defrosting and Defogging the Windows Quickly................................................................. 112
General Hints.......................................................... 111
Heating the Interior Quickly............................. 112
Recommended Settings for Cooling ...........112
Recommended Settings for Heating............112
Side Window Defogging in Cold Weather.............................................................. 112
Hints on Driving With Anti-Lock Brakes............................................................163
Home Screen.................................................357
Hood Lock See: Opening and Closing the Hood...........222
Hybrid Vehicle Frequently Asked Questions.....................................................140
Hybrid Vehicle Operation...........................135 Battery:................................................................... 136
Braking:................................................................... 136
Driving:.................................................................... 135
Driving to Optimize Fuel Economy..............136
Engine:.................................................................... 136
Starting:.................................................................. 135
Stopping:................................................................ 135
Transmission Operation:.................................. 135
I
Ignition Switch...............................................129
In California (U.S. Only)............................205
Information Display Control.......................70 Multimedia Controls........................................... 70
Information Displays.....................................92 General Information............................................ 92
Information Messages
.................................101
AdvanceTrac®...................................................... 101
Alarm........................................................................\
101
Battery and Charging System (High Voltage)............................................................ 102
Blind Spot Information and Cross Traffic Alert System.................................................... 103
Doors....................................................................... 103
Fuel........................................................................\
.. 103
Hill Start Assist................................................... 104
Keys and Intelligent Access............................ 104Maintenance........................................................
105
MyKey..................................................................... 106
Park Aid.................................................................. 106
Park Brake.............................................................. 107
Power Steering.................................................... 107
Remote Start........................................................ 107
Tire Pressure Monitoring System.................. 107
Transmission........................................................ 108
Installing Child Restraints............................19 Child Seats............................................................... 19
Using Lap and Shoulder Belts......................... 20
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 22
Using Tether Straps............................................. 24
Instrument Cluster
........................................84
Instrument Lighting Dimmer......................75
Instrument Panel Overview........................16
Interior Lamps
.................................................76
Front Interior Lamp.............................................. 76
Front Interior Lamp - With Panorama Roof....................................................................... 77
Rear Interior Lamp................................................ 77
Interior Mirror....................................................81 Auto-Dimming Mirror........................................... 81
Introduction.........................................................7
J
Jump Starting the Vehicle.........................199 Connecting the Jumper Cables..................... 199
Jump Starting..................................................... 200
Preparing Your Vehicle..................................... 199
Removing the Jumper Cables...................... 200
K
Keyless Starting
............................................129
Ignition Modes..................................................... 130
Keys and Remote Controls.........................47
L
Lighting Control
...............................................74
Headlamp Flasher................................................ 74
High Beams............................................................. 74
Lighting...............................................................74
Load Carrying.................................................186
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Receiving Calls....................................................
378
Smartphone Connectivity.............................. 379
Text Messaging................................................... 379
Plug-In Hybrid Vehicle Operation...........137 ECO Cruise............................................................ 138
EV Modes............................................................... 137
Fuel Freshness..................................................... 139
Low Engine Use................................................... 139
Plug-in Power Mode and Hybrid Mode................................................................... 137
Post-Crash Alert System..........................203
Power Door Locks See: Locking and Unlocking.............................. 57
Power Liftgate
.................................................62
Hands-Free Feature............................................ 64
Obstacle Detection............................................. 64
Opening and Closing the Liftgate.................. 62
Setting the Liftgate Open Height................... 63
Stopping the Liftgate Movement................... 63
Power Seats.....................................................117 Power Lumbar...................................................... 119
Power Steering Fluid Check.....................232
Power Windows
..............................................78
Accessory Delay.................................................... 79
Bounce-Back......................................................... 78
One-Touch Down................................................. 78
One-Touch Up....................................................... 78
Window Lock......................................................... 78
Protecting the Environment........................15
R
Rear Parking Aid
...........................................168
Rear Seat Armrest........................................120
Rear Seats
........................................................119
Folding the Seatback ........................................ 119
Unfolding the Seatback.................................... 119
Rear Under Floor Storage.........................186
Rear View Camera........................................174 Using the Rear View Camera System..........174
Rear View Camera See: Rear View Camera.................................... 174
Rear Window Wiper and Washers
...........73
Rear Window Washer......................................... 73
Rear Window Wiper............................................. 73
Refueling..........................................................145 Easy Fuel ™ Capless System.......................... 145Remote Control...............................................47
Car Finder................................................................ 49
Integrated Keyhead Transmitters .................. 47
Intelligent Access Key........................................ 48
Remote Start (If Equipped)............................. 50
Replacing the Battery......................................... 48
Sounding a Panic Alarm.................................... 50
Remote Start
...................................................113
Automatic Settings............................................. 113
Removing a Headlamp..............................238
Repairing Minor Paint Damage...............252
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control..............................................................51
Reporting Safety Defects (Canada Only).............................................................209
Reporting Safety Defects (U.S. Only).............................................................209
Roadside Assistance
...................................197
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 197
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................198
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 198
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 197
Vehicles Sold in the United States: Using Roadside Assistance.................................... 197
Roadside Emergencies...............................197
Running-In See: Breaking-In.................................................. 194
Running Out of Fuel....................................144 Adding Fuel From a Portable Fuel
Container.......................................................... 144
Filling a Portable Fuel Container.................. 144
S
Safety Canopy ™
............................................43
Safety Precautions.......................................142
491
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Satellite Radio..............................................303
Satellite Radio Electronic Serial Number
(ESN)................................................................ 304
Satellite Radio Reception Factors..............303
SIRIUS® Satellite Radio Service.................303
Troubleshooting................................................ 304
Scheduled Maintenance Record...........449
Scheduled Maintenance...........................441
Seatbelt Extension........................................36
Seatbelt Height Adjustment
......................33
Seatbelt Reminder........................................34
Belt-Minder™........................................................ 34
Seatbelts...........................................................30 Principle of Operation........................................ 30
Seatbelt Warning Lamp and Indicator Chime...............................................................33
Conditions of operation..................................... 34
Seats
...................................................................114
Security..............................................................66
Settings............................................................412
911 Assist................................................................ 417
Ambient Lighting............................................... 422
Bluetooth............................................................... 414
Clock........................................................................\
414
Display................................................................... 424
General................................................................... 421
Media Player......................................................... 413
Mobile Apps........................................................ 420
Navigation............................................................. 418
Phone...................................................................... 414
Radio........................................................................\
417
Sound...................................................................... 412
Valet Mode........................................................... 424
Vehicle.................................................................... 422
Voice Control....................................................... 424
Wi-Fi........................................................................\
422
Side Airbags.....................................................42
Sitting in the Correct Position...................114
Snow Chains See: Using Snow Chains.................................. 276
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance...............................................447
Exceptions........................................................... 448Speed Control
See: Cruise Control............................................. 177
Stability Control............................................166 Principle of Operation...................................... 166
Starter Switch See: Ignition Switch........................................... 129
Starting a Gasoline Engine.......................130 Guarding Against Exhaust Fumes................132
Important Ventilating Information...............132
Switching Off the Vehicle When It Is
Moving................................................................ 132
Switching Off the Vehicle When It Is Stationary.......................................................... 131
Vehicles with an Ignition Key......................... 130
Vehicles with Keyless Start............................ 130
Starting and Stopping the Engine..........129 General Information.......................................... 129
Steering............................................................184 Electric Power Steering.................................... 184
Steering Wheel...............................................68
Storage Compartments.............................128
Sun Shades
......................................................82
Bounce-Back......................................................... 82
Opening and Closing the Sun Shade...........82
Sun Shade Relearning........................................ 82
Sun Visors
.........................................................82
Illuminated Vanity Mirror................................... 82
Supplementary Restraints System.........38 Principle of Operation........................................ 38
Symbols Glossary
.............................................7
SYNC™ 3........................................................344
General Information......................................... 344
SYNC™ 3 Troubleshooting......................425
SYNC™ Applications and Services.......322 911 Assist............................................................... 322
SYNC Mobile Apps............................................ 324
SYNC™...........................................................306 General Information......................................... 306
SYNC™ Troubleshooting.........................336
T
Tailgate See: Manual Liftgate............................................ 61
See: Power Liftgate............................................. 62
Technical Specifications See: Capacities and Specifications............282
492
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