FORD E-350 2018 Owners Manual

2018 E-SERIES Owner’s Manual
January 2018
Second Printing
Owner’s Manual E-Series
Litho in U.S.A.
JC2J 19A321 AA
ford.caowner.ford.com
2018 E-SERIES Owner’s Manual

The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2017
All rights reserved.
Part Number: 201712 20171222173223

Introduction
About This Manual
..........................................5
Symbols Glossary ............................................
5
Data Recording ..................................................
7
California Proposition 65 ..............................
9
Perchlorate .........................................................
9
Ford Credit ..........................................................
9
Replacement Parts Recommendation ........................................................................\
...
10
Special Notices ...............................................
10
Mobile Communications Equipment ........................................................................\
....
12
Environment
Protecting the Environment .......................
13
At a Glance
Instrument Panel Overview .......................
14
Child Safety
General Information ......................................
15
Installing Child Restraints ...........................
16
Booster Seats .................................................
20
Child Restraint Positioning .........................
22
Seatbelts
Principle of Operation ..................................
25
Fastening the Seatbelts .............................
26
Seatbelt Height Adjustment .....................
27
Seatbelt Warning Lamp and Indicator Chime ............................................................
28
Child Restraint and Seatbelt Maintenance ...............................................
28
Seatbelt Extension .......................................
29
Supplementary Restraints System
Principle of Operation .................................
30
Driver and Passenger Airbags ....................
31
Crash Sensors and Airbag Indicator .......
36Airbag Disposal
..............................................
36
Keys and Remote Controls
General Information on Radio Frequencies .................................................
37
Remote Control ..............................................
37
Replacing a Lost Key or Remote Control ........................................................................\
..
39
Doors and Locks
Locking and Unlocking ...............................
40
Security
Passive Anti-Theft System ........................
43
Steering Wheel
Adjusting the Steering Wheel ..................
45
Voice Control ..................................................
45
Cruise Control .................................................
45
Wipers and Washers
Windshield Wipers .......................................
46
Windshield Washers ....................................
46
Lighting
General Information .....................................
47
Lighting Control ..............................................
47
Instrument Lighting Dimmer ....................
48
Daytime Running Lamps ...........................
48
Direction Indicators ......................................
48
Windows and Mirrors
Power Windows ............................................
49
Exterior Mirrors ...............................................
49
Interior Mirror ..................................................
50
Sun Visors ........................................................
50
Instrument Cluster
Gauges ...............................................................
51
Warning Lamps and Indicators ................
52
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Audible Warnings and Indicators
............55
Information Displays
General Information .....................................
56
Information Messages .................................
61
Climate Control
Manual Climate Control .............................
64
Hints on Controlling the Interior Climate ........................................................................\
..
65
Rear Passenger Climate Controls ...........
66
Seats
Sitting in the Correct Position ..................
68
Head Restraints .............................................
68
Manual Seats .................................................
69
Power Seats ....................................................
69
Auxiliary Power Points
Auxiliary Power Points ..................................
71
Starting and Stopping the Engine
General Information .....................................
73
Ignition Switch ................................................
73
Starting a Gasoline Engine .........................
73
Engine Block Heater .....................................
75
Fuel and Refueling
Safety Precautions .......................................
76
Fuel Quality - E85 .........................................
76
Fuel Quality - Gasoline ................................
78
Running Out of Fuel .....................................
78
Refueling ...........................................................
79
Fuel Consumption ........................................
80
Engine Emission Control
Emission Law ..................................................
82
Catalytic Converter .......................................
83Transmission
Automatic Transmission
............................
86
Rear Axle
Limited Slip Differential .............................
89
Brakes
General Information ....................................
90
Hints on Driving With Anti-Lock Brakes ........................................................................\
..
90
Parking Brake ...................................................
91
Traction Control
Principle of Operation .................................
92
Using Traction Control ................................
92
Parking Aids
Rear View Camera ........................................
93
Cruise Control
Principle of Operation .................................
95
Using Cruise Control ....................................
95
Driving Aids
Steering ............................................................
96
Load Carrying
Load Limit ........................................................
97
Towing
Towing a Trailer ............................................
102
Trailer Sway Control ...................................
103
Recommended Towing Weights ...........
103
Essential Towing Checks ..........................
107
Towing the Vehicle on Four Wheels ......
113
Driving Hints
Breaking-In ......................................................
114
Reduced Engine Performance .................
114
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E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Table of Contents

Economical Driving
......................................114
Driving Through Water ................................
115
Floor Mats ........................................................
115
Roadside Emergencies
Roadside Assistance ...................................
117
Hazard Flashers ............................................
118
Fuel Shutoff ....................................................
118
Jump Starting the Vehicle .........................
119
Transporting the Vehicle ............................
121
Customer Assistance
Getting the Services You Need ...............
122
In California (U.S. Only) .............................
123
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ......................
124
Utilizing the Mediation/Arbitration Program (Canada Only) .......................
125
Getting Assistance Outside the U.S. and Canada ........................................................
125
Ordering Additional Owner's Literature ........................................................................\
.
126
Reporting Safety Defects (U.S. Only) ........................................................................\
..
127
Reporting Safety Defects (Canada Only) ........................................................................\
..
127
Fuses
Fuse Specification Chart ..........................
129
Changing a Fuse ...........................................
137
Maintenance
General Information ...................................
139
Opening and Closing the Hood ..............
139
Under Hood Overview ...............................
139
Engine Oil Dipstick .......................................
141
Engine Oil Check ...........................................
141
Oil Change Indicator Reset ......................
142
Engine Coolant Check ...............................
142
Automatic Transmission Fluid Check ........................................................................\
.
146 Brake Fluid Check
........................................
149
Power Steering Fluid Check ....................
150
Washer Fluid Check ....................................
150
Changing the 12V Battery ..........................
151
Checking the Wiper Blades ......................
152
Changing the Wiper Blades .....................
152
Adjusting the Headlamps .........................
153
Removing a Headlamp ..............................
154
Changing a Bulb ...........................................
154
Bulb Specification Chart ..........................
156
Changing the Engine Air Filter ................
158
Vehicle Care
General Information ...................................
159
Cleaning Products .......................................
159
Cleaning the Exterior ..................................
159
Waxing ..............................................................
161
Cleaning the Engine .....................................
161
Cleaning the Windows and Wiper Blades ........................................................................\
..
161
Cleaning the Interior ...................................
162
Cleaning the Instrument Panel and Instrument Cluster Lens .......................
162
Repairing Minor Paint Damage ..............
163
Cleaning the Wheels ..................................
163
Vehicle Storage ............................................
164
Wheels and Tires
General Information ...................................
166
Tire Care ..........................................................
167
Using Snow Chains .....................................
185
Tire Pressure Monitoring System ..........
186
Changing a Road Wheel ...........................
189
Technical Specifications ...........................
192
Capacities and Specifications
Engine Specifications - 6.2L ...................
194
Engine Specifications - 6.8L ...................
194
Motorcraft Parts - 6.2L ..............................
195
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Motorcraft Parts - 6.8L
.............................196
Vehicle Identification Number ................
197
Vehicle Certification Label .......................
198
Transmission Code Designation ............
198
Capacities and Specifications - 6.2L ........................................................................\
199
Capacities and Specifications - 6.8L ........................................................................\
203
Audio System
General Information ..................................
209
Audio Unit - Vehicles With: AM/FM/CD/ SYNC ............................................................
210
Audio Unit - Vehicles With: AM/FM ......
212
Digital Radio ...................................................
213
Satellite Radio ..............................................
216
USB Port .........................................................
218
SYNC™
General Information ...................................
219
Using Voice Recognition ............................
221
Using SYNC™ With Your Phone ...........
224
SYNC™ Applications and Services ......
237
SYNC™ AppLink ™....................................
245
Using SYNC™ With Your Media Player ........................................................................\
246
SYNC™ Troubleshooting ........................
256
Accessories
Accessories ...................................................
265
Auxiliary Switches ......................................
266
Ford Protect
Ford Protect .................................................
268
Scheduled Maintenance
General Maintenance Information .......
270
Normal Scheduled Maintenance ..........
273
Special Operating Conditions Scheduled Maintenance .............................................
275Scheduled Maintenance Record
...........
277
Appendices
Electromagnetic Compatibility .............
288
End User License Agreement ................
290
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E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Table of Contents

ABOUT THIS MANUAL
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
your vehicle, the greater the safety and
pleasure you will get from driving it.
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Note:
This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the
vehicle you have purchased.
Note: Some of the illustrations in this
manual may show features as used in
different models, so may appear different
to you on your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of your
vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat. Right-hand side.
A
Left-hand side.
B
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle. Air conditioning system
Air conditioning system lubricant
type
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
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Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning Fasten seatbelt
Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
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Note operating instructions
Horn control
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Passenger airbag activated
Passenger airbag deactivated Side airbag
Shield the eyes
Stability control
Windshield wiping system
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, (for example, your contact
information), to offer you products or
services that may interest you. Data may
be provided to our service providers such
as part suppliers that may help diagnose
malfunctions, and who are similarly
obligated to protect data. We retain this
7
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