roof FORD ESCAPE 2020 User Guide

You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred
by California Civil Code Section 1793.22(b).
You are also required to use BBB AUTO
LINE before exercising rights or seeking
remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C.
sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies
not created by California Civil Code Section
1793.22(b) or the Magnuson-Moss
Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.
THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator will
consider the testimony provided and make
a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
For additional information refer to the
Better Business Bureau website.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
299
Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Third-Printing- Customer Assistance

Protected Component
Fuse
Rating
Fuse
Location
Moonroof.
30 A
51
DC/DC converter (hybrid).
5 A
52
Battery charge control module (hybrid).
10 A
53
Not used.
—
54
Not used.
—
55
Not used.
—
56
Data link connector.
10 A
57
Auxiliary power distribution box (hybrid).
40 A
58
Body control module.
40 A
59
USB smart charger.
5 A
60
Rear cargo power point.
20 A
61
Not used.
—
62
Not used (spare).
30 A
63
Power liftgate.
30 A
64
Not used.
—
65
Not used.
—
66
Not used.
—
67
Mass air flow and intake air temperature sensor (gas).
5 A
68
Port fuel injectors.
15 A
69
Rear console power point.
20 A
70
Media bin power point.
20 A
71
Rear window wiper.
20 A
72
Not used.
—
73
Windshield wiper motor.
30 A
74
Heated exterior mirrors.
10 A
75
Heated backlight.
30 A
76
307
Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Third-Printing- Fuses

Protected Component
Fuse
Rating
Fuse
Location
Not used (spare).
5 A
1
Not used (spare).
5 A
2
Not used (spare).
10 A
3
Ignition switch.
10 A
4
Lock.
20 A
5
Unlock.
Moonroof.
10 A
6
DC inverter.
Passenger door module.
30 A
7
Parking assist control module.
5 A
8
Electrochromatic mirror.
5 A
9
Image processing module A.
Extended power module.
10 A
10
Power liftgate.
5 A
11
Hands-free liftgate actuation module.
Telematics control unit module.
Head up display module.
5 A
12
Keyless keypad switch.
Driver door lock.
15 A
13
Driver door module.
30 A
14
Extended power module.
15 A
15
Not used (spare).
15 A
16
SYNC.
15 A
17
Receiver transceiver module.
Integrated control panel.
Wireless accessory charging module.
7.5 A
18
Headlamp switch pack.
7.5 A
19
Not used (spare).
10 A
20
Climate control.
7.5 A
21
309
Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Third-Printing- Fuses

Underbody
Regularly clean the underside of your
vehicle using water. Keep body and door
drain holes free of debris or foreign
material.
Under Hood
For removing black rubber marks from
under the hood we recommend Motorcraft
Wheel and Tire Cleaner or Motorcraft Bug
and Tar Remover.
WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before
applying wax.
•
Use a quality wax that does not contain
abrasives.
• Follow the manufacturer ’s instructions
to apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles.
• Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges. CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
When washing:
•
Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
Note: If your vehicle has an engine cover
remove the cover before application of
Motorcraft Engine Shampoo and Degreaser.
Immediately rinse away any over spray.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
• Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or
the area in and around these locations.
• Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
337
Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Third-Printing- Vehicle Care

rigCustomer Remedies
NAV2 and its suppliers’
entire liability and
your exclusive remedy shall be, at NAV2’ s
sole discretion, either (a) return of the price
paid, if any, or (b) repair or replacement of
the Data that do not meet NAV2’ s Limited
Warranty and that are returned to NAV2
with a copy of your receipt. This Limited
Warranty is void if failure of the Data has
resulted from accident, abuse, or
misapplication. Any replacement Data will
be warranted for the remainder of the
original warranty period or thirty (30) days,
whichever is longer. Neither these remedies
nor any product support services offered
by NAV2 are available without proof of
purchase from an authorized international
source.
No Other Warranty:
EXCEPT FOR THE LMITED WARRANTY
SET FORTH ABOVE AND TO THE EXTENT
PERMITTED BY APPLICABLE LAW, NAV2
AND ITS LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) DISCLAIM
ANY WARRANTIES, EXPRESS OR IMPLIED,
OF QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, OWNERSHIP OR
NON-INFRINGEMENT. Certain warranty
exclusions may not be permitted under
applicable law, so to that extent the above
exclusion may not apply to you.
Limited Liability:
TO THE EXTENT PERMITTED BY
APPLICABLE LAW, NAV2 AND ITS
LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) SHALL NOT
BE LIABLE TO YOU: IN RESPECT OF ANY
CLAIM, DEMAND OR ACTION,
IRRESPECTIVE OF THE NATURE OF THE
CAUSE OF THE CLAIM, DEMAND OR
ACTION ALLEGING ANY LOSS, INJURY OR
DAMAGES, DIRECT OR INDIRECT, WHICH
MAY RESULT FROM THE USE OR
POSSESSION OF THE INFORMATION; OR FOR ANY LOSS OF PROFIT, REVENUE,
CONTRACTS OR SAVINGS, OR ANY
OTHER DIRECT, INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES
ARISING OUT OF YOUR USE OF OR
INABILITY TO USE THIS INFORMATION,
ANY DEFECT IN THE INFROMATION, OR
THE BREACH OF THESE TERMS OR
CONDITIONS, WHETHER IN AN ACTION
IN CONTRACT OR TORT OR BASED ON A
WARRANTY, EVEN IF NAV2 OR ITS
LICENSORS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. UNDER
NO CIRCUMSTANCES SHALL NAV2’
s OR
ITS SUPPLIERS ’ LIABILITY HEREUNDER
EXCEED THE PRICE PAID. Certain liability
exclusions may not be permitted under
applicable law, so to that extent the above
exclusion may not apply to you.
Export Control
You agree not to export to anywhere any
part of the Data provided to you or any
direct product thereof except in
compliance with, and with all licenses and
approvals required under, applicable
export laws, rules and regulations.
IP Protection
The Data are owned by NAV2 or its
suppliers and are protected by applicable
copyright and other intellectual property
law and treaties. The Data are provided
solely on the basis of a license to use, not
sale.
Entire Agreement
These terms and conditions constitute the
entire agreement between NAV2(and its
licensors, including their licensors and
suppliers) and you pertaining to the subject
matter hereof, and supersedes in their
entirety any and all written or oral
agreements previously existing between
us with respect to such subject matter.
529
Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Third-Printing- Appendices

Fuel........................................................................\
...
124
Hill Start Assist.................................................... 124
Keys and Intelligent Access............................ 124
Lane Keeping System........................................ 125
Maintenance......................................................... 126
MyKey...................................................................... 127
Park Aid................................................................... 127
Park Brake............................................................. 128
Power Steering.................................................... 129
Pre-Collision Assist............................................ 129
Remote Start....................................................... 130
Seats....................................................................... 130
Starting System ................................................. 130
Tire Pressure Monitoring System................... 131
Trailer........................................................................\
131
Transmission.........................................................132
Installing Child Restraints...........................24
Child Restraints..................................................... 24
Using Lap and Shoulder Belts......................... 24
Using Lower Anchors and Tethers for CHildren (LATCH)........................................... 26
Using Tether Straps............................................. 28
Instrument Cluster
........................................98
Instrument Lighting Dimmer......................87
Instrument Panel
...........................................20
Interior Lamps.................................................89
Interior Lamp Function...................................... 89
Switching All of the Interior Lamps Off........................................................................\
. 89
Switching All of the Interior Lamps On........................................................................\
. 89
Switching the Front Interior Lamps On and Off........................................................................\
. 90
Switching the Rear Interior Lamps On and Off........................................................................\
. 90
Interior Mirror
...................................................95
Automatic Dimming Mirror.............................. 96
Manual Dimming Mirror..................................... 96
Introduction........................................................9
J
Jump Starting the Vehicle - Excluding: Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV)...........289
Connecting the Jumper Cables ................... 289
Preparing Your Vehicle.................................... 289
Removing the Jumper Cables...................... 290Starting the Engine...........................................
290
Jump Starting the Vehicle - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid
Electric Vehicle (PHEV)..........................291
Connecting the Jumper Cables ................... 292
Preparing Your Vehicle...................................... 291
Removing the Jumper Cables....................... 293
Starting the Engine........................................... 293
K
Keyless Entry...................................................69 SECURICODE™ KEYLESS ENTRY
KEYPAD.............................................................. 69
Keyless Starting.............................................167 Ignition Modes..................................................... 168
Keys and Remote Controls.........................54
L
Lane Keeping System
.................................251
Switching the System On and Off...............252
Liftgate................................................................71
Lighting Control..............................................86 Flashing High Beam Headlamps.................... 87
Lighting Control Selections.............................. 86
Switching High Beam Headlamps On and Off........................................................................\
. 86
Lighting..............................................................86 General Information........................................... 86
Load Carriers See: Roof Racks and Load Carriers............269
Load Carrying
................................................268
Load Limit.......................................................270
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 274
Vehicle Loading - with and without a Trailer................................................................. 270
Locking and Unlocking................................66 Activating Intelligent Access............................ 67
Autolock.................................................................. 68
Battery Saver......................................................... 69
Illuminated Entry.................................................. 68
Illuminated Exit..................................................... 69
Locking and Unlocking the Doors with the Key Blade........................................................... 66
Opening a Rear Door from the Inside...........67
543
Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Third-Printing- Index

Power Door Locks................................................
66
Remote Control.................................................... 66
Smart Unlocks for Integrated Keyhead Transmitter........................................................ 68
Smart Unlocks for Intelligent Access Keys...................................................................... 68
Luggage Covers............................................268 Installing the Luggage Cover......................... 269
Removing the Luggage Cover....................... 268
Stowing the Luggage Cover.......................... 269
Lug Nuts See: Changing a Road Wheel....................... 369
M
Maintenance...................................................312 General Information........................................... 312
Manual Climate Control.............................137 Directing the Airflow.......................................... 137
Setting the Blower Motor Speed................... 137
Setting the Temperature.................................. 137
Switching Maximum Air Conditioning On and Off............................................................... 138
Switching Maximum Defrost On and Off....................................................................... 138
Switching Recirculated Air On and Off....................................................................... 138
Switching the Air Conditioning On and Off........................................................................\
137
Switching the Climate Control On and Off....................................................................... 138
Manual Liftgate................................................71
Closing the Liftgate............................................... 71
Opening with the Outside Control Button................................................................... 71
Opening with the Remote Control.................. 71
Manual Seats
..................................................151
Adjusting the Seat Backrest............................ 151
Adjusting the Seat Height................................ 151
Moving the Seat Backward and Forward.............................................................. 151
Memory Function..........................................153 Saving a PreSet Position.................................. 153
Message Center See: Information Displays................................ 110
Mirrors See: Windows and Mirrors................................ 93
Mobile Communications Equipment.......17 Moonroof
..........................................................96
Bounce-Back.......................................................... 97
Opening and Closing the Moonroof..............97
Motorcraft Parts - 1.5L EcoBoost™.................................................378
Motorcraft Parts - 2.0L EcoBoost™
.................................................379
Motorcraft Parts - 2.5L, Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV)
.........................................380
MyKey – Troubleshooting...........................64
MyKey ™..............................................................61
Principle of Operation......................................... 61
N
Navigation......................................................455 Changing the Format of the Map................457
cityseeker............................................................. 459
Michelin Travel Guide...................................... 460
Navigation Map Accuracy and Updates............................................................. 461
Route Guidance................................................. 458
Setting a Destination....................................... 456
SiriusXM Traffic and Travel Link.................. 460
Zoom...................................................................... 457
Normal Scheduled Maintenance
..........489
Intelligent Oil-Life Monitor™........................ 489
Normal Maintenance Intervals.................... 490
O
Oil Change Indicator Reset
.......................318
Oil Check See: Engine Oil Check........................................ 317
Opening and Closing the Hood...............312 Closing the Hood................................................ 313
Information Messages...................................... 313
Opening the Hood.............................................. 312
Warning Lamps and Indicators..................... 313
Ordering Additional Owner's Literature
.....................................................302
Obtaining a French Owner ’s Manual.........302
Overriding Automatic High Beam Control.............................................................92
Overriding the Set Speed.........................245
544
Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Third-Printing- Index

Rear Window Wiper and Washers...........85
Rear Camera Washer......................................... 85
Rear Window Washer......................................... 85
Rear Window Wiper............................................ 85
Recommended Towing Weights............277
Refueling - Excluding: Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV)..........................................185
Refueling System Overview........................... 185
Refueling System Warning.............................. 187
Refueling Your Vehicle...................................... 185
Refueling - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle
(PHEV)..........................................................187
Fuel Filler Door Manual Override Lever................................................................... 189
System Warnings............................................... 189
Remote Control..............................................54 Car Finder................................................................ 58
Integrated Keyhead Transmitter.................... 54
Intelligent Access Key......................................... 55
Linking a Preset Position to Your Remote Control or Intelligent Access Key..............60
Memory Feature................................................... 60
Remote Start......................................................... 59
Replacing the Battery......................................... 56
Sounding a Panic Alarm.................................... 58
Remote Start..................................................147 Automatic Settings............................................ 147
Heated and Cooled Features.......................... 147
Last Settings......................................................... 147
Repairing Minor Paint Damage..............340
Replacement Parts Recommendation........................................16
Collision Repairs.................................................... 16
Scheduled Maintenance and Mechanical Repairs................................................................. 16
Warranty on Replacement Parts.................... 16
Replacing a Lost Key or Remote Control
............................................................60
Reporting Safety Defects (Canada Only)
..............................................................302
Reporting Safety Defects (U.S. Only)
..............................................................302
Resuming the Set Speed..........................238 Resuming the Set Speed from a Complete
Stop.................................................................... 245Roadside Assistance
..................................287
Vehicles Sold in Canada: Getting Roadside
Assistance....................................................... 288
Vehicles Sold in the United States: Getting Roadside Assistance................................... 287
Vehicles Sold in the United States: Using Roadside Assistance................................... 287
Roadside Emergencies..............................287
Roof Racks and Load Carriers
................269
Adjusting the Crossbars.................................. 270
Maximum Recommended Load Amounts........................................................... 270
Running-In See: Breaking-In................................................. 284
Running Out of Fuel....................................183 Adding Fuel From a Portable Fuel
Container.......................................................... 184
Filling a Portable Fuel Container.................. 183
S
Safety Canopy ™
............................................49
Safety Precautions.......................................182
Satellite Radio...............................................414 Satellite Radio Electronic Serial Number
(ESN)................................................................. 415
Satellite Radio Reception Factors...............415
SiriusXM Satellite Radio Service.................. 415
Troubleshooting.................................................. 416
Scheduled Maintenance Record...........494
Scheduled Maintenance
..........................486
Seatbelt Extensions.......................................41
Seatbelt Height Adjustment......................38
Seatbelt Reminder........................................39 Seatbelt Status.................................................... 40
Seatbelts...........................................................35 Principle of Operation......................................... 35
Seatbelt Warning Lamp and Indicator Chime
..............................................................39
Conditions of operation..................................... 39
Seats.................................................................148
Security..............................................................76
Selecting a Drive Mode.............................266
Settings...........................................................468 911 Assist.............................................................. 468
Ambient Lighting............................................... 469
Audio
...................................................................... 468
Automatic Updates.......................................... 469
546
Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Third-Printing- Index

Bluetooth.............................................................
468
Charge Settings................................................. 469
Clock...................................................................... 468
Display................................................................... 469
Driver Assist........................................................ 468
FordPass............................................................... 468
General................................................................. 468
Message Center................................................. 469
Mobile Apps........................................................ 469
Multi Contour Seats......................................... 469
Navigation............................................................ 469
Personal Profiles............................................... 469
Phone.................................................................... 468
Seats...................................................................... 469
Sound.................................................................... 468
Valet Mode.......................................................... 469
Vehicle................................................................... 468
Voice Control...................................................... 469
Setting the Adaptive Cruise Control Gap .................................................................244
Following a Vehicle........................................... 245
Setting the Adaptive Cruise Control Speed
............................................................243
Manually Changing the Set Speed.............244
Setting the Adaptive Cruise Speed from a
Complete Stop.............................................. 244
Setting the Cruise Control Speed..........237 Changing the Set Speed.................................. 237
Side Airbags
.....................................................48
Side Sensing System..................................229 Object Distance Indicator............................... 230
Sitting in the Correct Position..................148
Snow Chains See: Using Snow Chains................................. 364
Spare Wheel See: Changing a Road Wheel....................... 369
Special Notices
................................................16
New Vehicle Limited Warranty........................ 16
Notice to Owners of Pickup Trucks and Utility Type Vehicles......................................... 17
On Board Diagnostics Data Link Connector............................................................ 17
Special Instructions............................................. 16
Using Your Vehicle as an Ambulance.............17
Using Your Vehicle With a Snowplow............17
Special Operating Conditions Scheduled Maintenance..............................................492
Exceptions............................................................ 493Speed Control
See: Cruise Control............................................ 237
Stability Control
...........................................223
Principle of Operation...................................... 223
Starter Switch See: Ignition Switch............................................ 167
Starting a Gasoline Engine.......................168 Automatic Engine Shutdown........................ 169
Failure to Start..................................................... 169
Fast Restart.......................................................... 169
Guarding Against Exhaust Fumes................170
Important Ventilating Information...............170
Stopping the Engine When Your Vehicle is Moving................................................................ 170
Stopping the Engine When Your Vehicle is Stationary......................................................... 170
Starting a Hybrid Electric Vehicle System............................................................171
Automatic Shutdown........................................ 172
Fast Restart............................................................ 171
Guarding Against Exhaust Fumes................172
Important Ventilating Information...............173
Switching Off Your Vehicle When It Is Moving................................................................ 172
Switching Off Your Vehicle When It Is Stationary.......................................................... 172
Starting and Stopping the Engine..........167 General Information........................................... 167
Steering...........................................................260 Electric Power Steering................................... 260
Steering Wheel
................................................79
Storage Compartments............................166
Sunroof See: Moonroof...................................................... 96
Sun Visors
.........................................................96
Illuminated Vanity Mirror................................... 96
Supplementary Restraints System.........44 Principle of Operation........................................ 44
Switching Adaptive Cruise Control On and Off..........................................................243
Automatic Cancellation or Deactivation.................................................... 243
Switching Adaptive Cruise Control Off....................................................................... 243
Switching Adaptive Cruise Control On....................................................................... 243
547
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