CD player FORD FUSION/HYBRID 2018 Owner's Manual

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Voice command issues
Possible solution
Possible cause
Issue
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the
contact names stored on your cell phone.
You may not be saying
the name exactly as it
appears on your phone-
book.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
names stored
on my cell
phone.
Helpful Hint: You can select your contact
manually. Press PHONE. Select the option
for phonebook and then contact name.
Press the soft-key option to hear it. SYNC
3 will read the contact name to you, giving
you some idea of the pronunciation it is
expecting.
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the names
stored on your media player or USB flash
drive. It is able to make some exceptions
for very popular artist names (for example,
U2) such that you can always use the
English pronunciation for these artists.
You may be saying the
foreign names using the
currently selected
language for SYNC 3.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
tracks, artists,
albums, genres
and playlist
names from my
media player or
USB flash drive.
SYNC 3 uses a synthetically generated
voice rather than pre-recorded human
voice.
SYNC 3 uses text-to-
speech voice prompt
technology.
The system
generates voice
prompts and
the pronunci-
ation of some
words may not
be accurate for
my language. SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
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Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201705, Second Printing SYNC™ 3

Page 471 of 538

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting, refer to the regional Ford
or Lincoln website.
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Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201705, Second Printing SYNC™ 3

Page 531 of 538

End User License Agreement.................495
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................ 495
Engine Block Heater
....................................148
Using the Engine Block Heater...................... 149
Engine Coolant Check................................261 Adding Coolant................................................... 262
Coolant Change................................................. 264
Engine Coolant Temperature Management.................................................. 265
Fail-Safe Cooling............................................... 264
Recycled Coolant............................................... 263
Severe Climates................................................. 263
Engine Emission Control
...........................164
Engine Immobilizer See: Passive Anti-Theft System.................... 68
Engine Oil Check.........................................260 Adding Engine Oil.............................................. 260
Engine Oil Dipstick......................................260
Engine Specifications
................................308
Entertainment..............................................390 AM/FM Radio...................................................... 392
Apps....................................................................... 400
Bluetooth Stereo or USB................................ 399
CD (If equipped)................................................ 398
HD Radio ™ Information (If
Available)........................................................ 395
SiriusXM® Satellite Radio (If Activated)........................................................ 392
Sources................................................................... 391
Supported Media Players, Formats and Metadata Information............................... 400
USB Port.............................................................. 400
Environment
......................................................15
EPB See: Electric Parking Brake............................. 180
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Exterior Mirrors
................................................84
Auto-Dimming Feature...................................... 85
Blind Spot Monitor.............................................. 86
Fold-Away Exterior Mirrors............................... 85
Heated Exterior Mirrors...................................... 85
Integrated Blind Spot Mirrors.......................... 85
Memory Mirrors..................................................... 85
Power Exterior Mirrors........................................ 84
Puddle Lamps ...................................................... 85Signal Indicator Mirrors......................................
85
F
Fastening the Seatbelts...............................33 Rear Inflatable Seatbelt..................................... 35
Seatbelt Locking Modes.................................... 34
Using Seatbelts During Pregnancy................33
Flat Tire Inflation See: Tire Sealant and Inflator Kit.................. 281
Floor Mats
.......................................................229
Fog Lamps - Front See: Front Fog Lamps........................................ 80
Ford Credit
..........................................................11
US Only...................................................................... 11
Ford Protect....................................................471 Ford Protect Extended Service Plan
(CANADA ONLY)........................................... 472
Ford Protect Extended Service Plans (U.S. Only)................................................................... 471
Front Fog Lamps............................................80
Front Parking Aid..........................................188 Obstacle Distance Indicator.......................... 189
Front Passenger Sensing System............43
Fuel and Refueling
........................................157
Fuel Consumption........................................162
Fuel Economy...................................................... 162
Fuel Filler Funnel Location........................159
Fuel Filter
.........................................................267
Fuel Quality.....................................................157
Choosing the Right Fuel................................... 157
Fuel Freshness Mode........................................ 158
Fuel Shutoff...................................................232
Fuses................................................................246
Fuse Specification Chart
..........................246
Passenger Compartment Fuse Panel........253
Power Distribution Box.................................... 246
G
Garage Door Opener See: Universal Garage Door Opener............137
Gauges...............................................................89 Left Information Display................................... 89
Right Information Display.................................. 91
Gearbox See: Transmission............................................... 175
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Refueling.........................................................160
Fuel Filler Door Manual Override
Lever................................................................... 162
System Warnings................................................ 162
Remote Control..............................................50 Car Finder................................................................ 53
Intelligent Access Key........................................ 50
Remote Start......................................................... 54
Replacing the Battery......................................... 52
Sounding the Panic Alarm................................ 53
Using the Key Blade............................................. 51
Remote Start..................................................127 Automatic Settings............................................ 127
Repairing Minor Paint Damage...............278
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control.............................................................55
Reporting Safety Defects (Canada Only)..............................................................244
Reporting Safety Defects (U.S. Only)..............................................................244
Roadside Assistance
...................................231
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 232
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................232
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 232
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 231
Vehicles Sold in the United States: Using Roadside Assistance.................................... 231
Roadside Emergencies
...............................231
Running-In See: Breaking-In................................................. 228
Running Out of Fuel....................................159 Adding Fuel From a Portable Fuel
Container.......................................................... 159
Filling a Portable Fuel Container.................. 159
S
Safety Canopy ™
.............................................47Safety Precautions
.......................................157
Satellite Radio..............................................328 Satellite Radio Electronic Serial Number
(ESN)................................................................ 329
Satellite Radio Reception Factors...............329
SiriusXM Satellite Radio Service.................. 329
Troubleshooting................................................. 330
Scheduled Maintenance Record...........482
Scheduled Maintenance...........................473
Seatbelt Extension
........................................39
Seatbelt Height Adjustment......................36
Seatbelt Reminder.........................................37 Belt-Minder™......................................................... 37
Seatbelts...........................................................32 Principle of Operation......................................... 32
Seatbelt Warning Lamp and Indicator Chime..............................................................36
Conditions of operation..................................... 37
Seats
.................................................................128
Security..............................................................68
Settings...........................................................442 911 Assist............................................................... 447
Ambient Lighting............................................... 453
Bluetooth............................................................. 444
Clock...................................................................... 444
Display................................................................... 455
General................................................................... 451
Media Player........................................................ 443
Mobile Apps........................................................ 450
Navigation............................................................ 448
Phone
.................................................................... 444
Radio....................................................................... 447
Sound..................................................................... 442
Valet Mode........................................................... 455
Vehicle................................................................... 453
Voice Control....................................................... 455
Wi-Fi and Hotspot............................................. 452
Side Airbags
.....................................................45
Side Sensing System..................................189 Obstacle Distance Indicator.......................... 190
Sitting in the Correct Position..................128
Snow Chains See: Using Snow Chains................................. 302
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 12
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Page 537 of 538

U
Under Hood Overview...............................259
Unique Driving Characteristics................150
Universal Garage Door Opener................137
HomeLink Wireless Control System............137
USB Port...........................................................331
Using Adaptive Cruise Control................201 Automatic Cancellation.................................. 204
Blocked Sensor.................................................. 205
Canceling the Set Speed................................ 204
Changing the Set Speed................................ 204
Detection Issues................................................ 204
Following a Vehicle........................................... 202
Following a Vehicle to a Complete Stop................................................................... 203
Hilly Condition Usage...................................... 204
Overriding the Set Speed............................... 204
Resuming the Set Speed................................ 204
Setting the Adaptive Cruise Speed............202
Setting the Adaptive Cruise Speed When Your Vehicle is Stationary.......................... 202
Setting the Gap Distance............................... 203
Switching Adaptive Cruise Control Off...................................................................... 204
Switching Adaptive Cruise Control On....................................................................... 202
Switching to ECO Cruise................................. 206
Switching to Normal Cruise Control..........206
System Not Available...................................... 205
Using Cruise Control
..................................200
Switching Cruise Control Off........................ 200
Switching Cruise Control On......................... 200
Switching to ECO Cruise.................................. 201
Using MyKey With Remote Start Systems..........................................................59
Using Snow Chains.....................................302
Using Stability Control...............................186
Using Summer Tires
...................................302
Using SYNC™ With Your Media Player.............................................................353
Accessing Your USB Song Library................357
Bluetooth Devices and System Settings............................................................ 359
Connecting Your Digital Media Player to the USB Port........................................................... 353
Media Menu Features...................................... 356
Media Voice Commands................................ 354USB 2
......................................................................
359
Voice Commands for Audio Sources.........360
Using SYNC™ With Your Phone............336 Accessing Features through the Phone
Menu................................................................... 341
Accessing Your Phone Settings................... 344
Bluetooth Devices............................................. 345
Making Calls........................................................ 340
Pairing a Phone for the First Time...............337
Pairing Subsequent Phones.......................... 338
Phone Options during an Active Call.........340
Phone Voice Commands................................ 338
Receiving Calls................................................... 340
System Settings................................................. 346
Text Messaging................................................... 342
Using Traction Control...............................184 Switching the System Off............................... 184
System Indicator Lights and Messages.......................................................... 184
Using a Switch..................................................... 184
Using the Information Display Controls............................................................. 184
Using Voice Recognition...........................334 Audio Voice Commands................................. 385
Climate Voice Commands............................. 386
Initiating a Voice Session................................ 334
Mobile App Voice Commands...................... 389
Navigation Voice Commands....................... 387
Phone Voice Commands............................... 386
SiriusXM Traffic and Travel Link Voice Commands..................................................... 389
System Interaction and Feedback..............335
Voice Settings Commands............................ 390
Utilizing the Mediation/Arbitration Program (Canada Only)
.........................242
V
Vehicle Care
...................................................274
General Information.......................................... 274
Vehicle Certification Label.........................311
Vehicle Identification Number.................310
Vehicle Storage
.............................................279
12V Battery........................................................... 280
Body........................................................................\
279
Brakes.................................................................... 280
Cooling System.................................................. 280
Engine..................................................................... 279
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