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could be required to steer your vehicle.
When you switch the ignition off, some
electrical circuits, for example airbags,
also turn off. If you unintentionally switch
the ignition off, shift into neutral (N) and
restart the engine.
1. Put the transmission in position N and
use the brakes to bring your vehicle to
a safe stop.
2. When your vehicle has stopped, put the transmission in position P.
3. Press and hold the button for one second, or press it three times within
two seconds.
4. Apply the parking brake.
Guarding Against Exhaust Fumes WARNING:
Exhaust leaks may
result in entry of harmful and potentially
lethal fumes into the passenger
compartment. If you smell exhaust
fumes inside your vehicle, have your
vehicle inspected immediately. Do not
drive if you smell exhaust fumes.
Important Ventilating Information
If you stop your vehicle and then leave the
engine idling for long periods of time, we
recommend that you do one of the
following:
• Open the windows at least 1 in (3 cm).
• Set your climate control to outside air. ENGINE BLOCK HEATER
(IF
EQUIPPED) WARNING:
Failure to follow engine
block heater instructions could result in
property damage or serious personal
injury. WARNING: Do not use your heater
with ungrounded electrical systems or
two-pronged adapters. There is a risk of
electrical shock.
Note: The heater is most effective when
outdoor temperatures are below 0°F
(-18°C).
The heater acts as a starting aid by
warming the engine coolant. This allows
the climate control system to respond
quickly. The equipment includes a heater
element (installed in the engine block) and
a wire harness. You can connect the
system to a grounded 120-volt AC
electrical source.
We recommend that you do the following
for a safe and correct operation:
• Use a 16-gauge outdoor extension cord
that is product certified by
Underwriter ’s Laboratory (UL) or
Canadian Standards Association
(CSA). This extension cord must be
suitable for use outdoors, in cold
temperatures, and be clearly marked
Suitable for Use with Outdoor
Appliances. Do not use an indoor
extension cord outdoors. This could
result in an electric shock or become a
fire hazard.
• Use as short an extension cord as
possible.
• Do not use multiple extension cords.
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3. Press the EV button. This will change
the mode to EV Later and permit
engine operation.
Your vehicle may automatically enter
Engine Enabled mode if system conditions
require it. A engine enabled message will
display if this occurs. This is normal
function, and your vehicle will return to EV
Now when possible.
Your vehicle may enter Enable Engine
mode if the climate control is in a defrost
mode and the outside temperature is cold.
A engine enabled message will display if
this occurs. If defrost is not needed, select
a different climate control mode to permit
EV Now.
When you enable EV Now, a blue EV icon
displays in the left-hand information
display. If your vehicle is in the Engine
Enabled mode, the EV icon will be yellow.
EV Now will automatically exit when the
Plug in power has been depleted.
EV Later This mode saves most of the
high voltage battery plug in
power for future use (for
example, your initial drive is at high speeds
on open roads, but later your drive will be
at low speeds in an urban area where
plug-in power usage is most efficient).
Your vehicle will run the engine as needed
and keep most of the high voltage battery
plug in power for later use in Auto Mode or
EV Now mode.
When you enable EV Later, a white EV
Later icon appears on the left-hand
information display.
The EV Later mode will automatically reset
to EV Auto mode when you power your
vehicle off. You may press the EV button
twice during the next drive to return to EV
Later mode, if desired. ECO Cruise
Note:
ECO Cruise is available as a separate
feature on Energi vehicles only. On non
plug-in vehicles it is included in EcoSelect.
This feature saves vehicle energy by
relaxing acceleration compared to
standard cruise control. For example, your
vehicle may temporarily lose speed when
going uphill. When set to on, ECO appears
in the information display when cruise
control is on.
You can switch it on or off in through the
information display. See General
Information (page 96). Settings
ECO Cruise
Driver Assist
Low Engine Use
The low engine use mode is equipped on
Energi models only. The Low Engine Use
mode maintains proper engine lubrication
at sufficient temperature, and will activate
automatically when you drive your vehicle
with limited engine operation. When your
vehicle is in low engine use mode, your
vehicle will automatically run the engine
as necessary.
Note: If your vehicle is in low engine use
mode when you start your vehicle, a
message will appear in the information
display. See
Information Messages (page
105).
If you select the EV Now mode while the
vehicle is in the low engine use mode, EV
Now mode will be suspended for as long
as you are in low engine use mode. The low
engine use mode will resume the next time
you start your vehicle and will
automatically stop when no longer needed.
Note: Cold temperatures will affect the
engine warm up time and the low engine
use mode may operate more frequently.
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Note:
If the system detects a vehicle
charging system fault at any point in a
charge cycle, the entire light ring will flash
continuously for one minute and then turn
off. If this happens, unplug the charging
coupler and then plug it back into the charge
port receptacle. If the problem persists,
contact an authorized dealer.
You can modify the lighting ring. Refer to
the Charge Port Light Ring Settings. See
SYNC™ 3 (page 353).
Disconnecting the Charging Coupler
Note: Do not pull the wall plug from the
wall while your vehicle is charging. Doing so
may damage the outlet and the cord.
1. Remove the lock from the charging coupler button.
2. Press the button on the charging coupler.
3. While holding the button, remove the charging coupler from the charge port
receptacle on your vehicle. 4.
Close the charge port door by pressing
the indentation on the charge port
door. Continue pressing the indentation
while the door rotates
counterclockwise and closes. HIGH VOLTAGE SHUTOFF
SWITCH
The integrity of the high voltage system is
continuously monitored. After a substantial
collision or physical jolt, the high voltage
system could become deactivated. To
reinitialize the system.
1. Press the
START/STOP button to
turn the ignition off.
2. Press the brake pedal and press the START/STOP
button.
3. If your vehicle is not powered on after this sequence, repeat steps 1 and 2 up
to two more times.
Note: During this process, your vehicle will
detect if the electrical system is safe and
reactivate. Once your vehicle determines
the electrical system safe, you can start your
vehicle as you would normally by either
turning the ignition key or by pressing the
brake in combination with the
START/STOP
button.
Note: In the event your vehicle does not
reactivate after the third key cycle, contact
an authorized dealer.
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Your vehicle has a feature that
automatically shifts your vehicle into park
(P) when any of the following conditions
occur:

You turn the vehicle off.
• You open the driver's door with your
seatbelt unlatched.
• Your seatbelt is unlatched when the
driver's door is open.
If you turn your vehicle off when moving,
your vehicle first shifts into neutral (N) until
it slows down enough to shift into park (P)
automatically.
Note: If you have waited an extended
period of time (2-15 minutes) before starting
your vehicle, unlatching your seatbelt causes
this feature to activate, even with the
driver's door closed.
Note: This feature may not work properly
if the door ajar switch is malfunctioning. If
your door ajar indicator does not illuminate
when you open the driver ’s door or the
indicator illuminates with the driver ’s door
closed, see your authorized dealer.
Reverse (R)
With the transmission selector in reverse
(R), your vehicle moves backward. Always
come to a complete stop before shifting
into and out of reverse (R).
Neutral (N)
With the transmission selector in neutral
(N), your vehicle can be started and is free
to roll. Hold the brake pedal down when in
this position.
Stay in Neutral Mode
Note: Always put your vehicle in Stay in
Neutral mode when entering an automatic
car wash. Failure to do this could result in
vehicle damage not covered by warranty. Note:
When entering an automatic car
wash, always shift to Neutral (N). If you are
exiting the vehicle before the car wash, Stay
in Neutral Mode is available.
Stay in Neutral mode allows your vehicle
to stay in neutral when you exit your
vehicle. Your vehicle must be stationary to
enter this mode.
To enter Stay in Neutral mode:
1. Switch your vehicle on but do not start
the engine. See Keyless Starting
(page 143).
2. Place your foot on the brake pedal and
rotate the transmission selector to
neutral (N).
Note: When in neutral (N), a message
appears in the display screen informing you
how to access Stay in Neutral mode.
3. Press either the low (L) or sport (S) button in the middle of the
transmission selector to enter Stay in
Neutral mode.
A message appears in the display screen
confirming your vehicle is in Stay in Neutral
mode. The neutral (N) indicator light on
the transmission selector also flashes.
To exit Stay in Neutral mode, place your
foot on the brake pedal and rotate the
transmission selector to park (P).
Drive (D)
Drive (D) is the normal driving position for
the best fuel economy.
Grade Assist Press the grade assist button to
activate grade assist. The grade
assist lamp appears in the
instrument cluster. Press the button again
to switch it off.
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Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
HAZARD FLASHERS
Note:
The hazard flashers operate when
the ignition is in any position, or if the key is
not in the ignition. If used when the vehicle
is not running, the battery loses charge. As
a result, there may be insufficient power to
restart your vehicle. The flasher control is on the
instrument panel. Use your
hazard flashers when your
vehicle is creating a safety hazard for other
motorists.
• Press the flasher control and all front
and rear direction indicators flash.
• Press the button again to switch them
off. FUEL SHUTOFF WARNING: If your vehicle has been
involved in a crash, have the fuel system
checked. Failure to follow this instruction
could result in fire, personal injury or
death.
Note: When you try to restart your vehicle
after a fuel shutoff, the vehicle makes sure
that various systems are safe to restart.
Once the vehicle determines the systems
are safe, then the vehicle allows you to
restart.
Note: In the event that your vehicle does
not restart after your third attempt, contact
a qualified technician.
The fuel pump shutoff stops the flow of
fuel to the engine in the event of a
moderate to severe crash. Not every
impact causes a shutoff.
Should your vehicle shut off after a crash,
you may restart your vehicle.
If your vehicle has a key system:
1. Switch off the ignition.
2. Switch to start position.
3. Switch off the ignition.
4. Switch on the ignition to re-enable the
fuel pump.
5. If the vehicle does not start, repeat steps 1 through 4.
If your vehicle has a push button start
system:
1. Press START/STOP to switch off your
vehicle.
2. Press the brake pedal and START/STOP
to switch on your
vehicle.
3. Remove your foot from the brake pedal
and press
START/STOP to switch off
your vehicle.
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Protected Component
Fuse Rating
Fuse or Relay
Number
Subwoofer amplifier.
20A 1
5
Not used (spare).
10A 2
6
Not used (spare).
10A 2
7
Not used (spare).
10A 2
8
Not used (spare).
10A 2
9
Keypad.
5A 2
10
Cell phone passport module.
Not used (spare).
5A 2
11
Climate control.
7.5A 2
12
Gear shift.
Steering wheel column.
7.5A 2
13
Instrument cluster.
Datalink logic.
Extended power module.
10A 2
14
Datalink-gateway module.
10A 2
15
Child lock.
15A 1
16
Decklid release.
Not used (spare).
5A 2
17
Push button start stop switch.
5A 2
18
Extended power module.
7.5A 2
19
Adaptive headlamps.
7.5A 2
20
Humidity and in–car temperature sensor.
5A 2
21
Audible vehicle alert system.
5A 2
22
Delayed accessory (moonroof logic, driver
master switch).
10A 1
23
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5. Remove the warning sticker found on
the casing/housing and place it on the
top of the instrument panel or the
center of the dash.
6. Start the vehicle leave the engine running so the compressor does not
drain the vehicle ’s battery. 7. Turn dial (A) clockwise to the sealant
position. Turn the kit on by pressing the
on/off button (B).
8. Inflate the tire to the pressure listed on
the tire label located on the driver's
door or the door jamb area. The initial
air pressure gauge reading may indicate
a value higher than the label pressure
while the sealing compound is being
pumped into the tire. This is normal and
should be no reason for concern. The pressure gauge reading will indicate
the tire inflation pressure after about
30 seconds of operation. The final tire
pressure should be checked with the
compressor turned OFF in order to get
an accurate pressure reading.
9. When the recommended tire pressure
is reached, turn off the kit, unplug the
power cable, and disconnect the hose
from the tire valve. Re-install the valve
cap on the tire valve and return the kit
to the stowage area.
10. Immediately and cautiously, drive the
vehicle 4 mi (6 km) to distribute the
sealant evenly inside the tire. Do not
exceed
50 mph (80 km/h).
11. After 4 mi (6 km), stop and check the
tire pressure. See Second stage:
Checking tire pressure.
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SETTINGS
Press the button to enter the
settings menu.
Once you select a tile, press the
button next to a menu item to
view an explanation of the
feature or setting.
Sound
Select this tile to adjust sound the settings.
Clock
Select this tile to adjust the clock settings.
Bluetooth
Select this tile to switch Bluetooth on and
off and adjust the settings.
Phone
Select this tile to connect, disconnect, and
manage the connected device settings.
Audio
Select this tile to adjust the audio settings.
Driver Assist (If Equipped)
Select this tile to adjust Driver Assist
features like Parking Aids, Lane Keeping
System, Pedestrian Detection, and
Auto-Start-Stop.
Vehicle
Select this tile to adjust vehicle settings
like windows, alarm, lighting, and MyKey
settings.
FordPass
Select this tile to adjust the FordPass
settings General
Select this tile to adjust settings like
language, measurement units, or to reset
the system.
911 Assist
(If Equipped)
Select this tile to switch 911 Assist on and
off.
Automatic Updates
Select this tile to adjust the automatic
update settings.
Mobile Apps
Select this tile to adjust permissions,
enable, disable, and update mobile apps.
Display
Select this tile to adjust display settings
like brightness and auto dim.
Charge Settings
(If Equipped)
Select this tile to adjust the electric vehicle
charge settings.
Voice Control
Select this tile to adjust voice control
settings like command confirmations and
displayed lists.
Navigation
(If Equipped)
Select this tile to adjust navigation settings
like map preferences and route guidance.
Multi Contour Seats
(If Equipped)
Select this tile to adjust the position and
massage function of your multi contour
seats.
Seats
(If Equipped)
Select this tile to adjust the lumbar
function of your seats.
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Apps
Possible Cause and Resolution
Symptom
The system cannot find any
apps. –
Incompatible device.
•You will need an Android device with OS 4.3 or
higher or an iOS device with iOS 8.0 or higher. Pair
and connect your Android device to find AppLink
compatible apps. Connect your iOS device to a
USB port or pair and connect using Bluetooth.
I have a compatible device
and it is correctly connected
but the system still cannot
find any apps. –
AppLink compatible apps not installed on your device.
•Download and install the latest version of the app.
– AppLink compatible apps not running on your device.
•Start the apps to allow the system to find them
and make sure you sign in to any apps if required.
– Incorrect app settings.
•Check and adjust the app settings on your device
and allow SYNC to access the app if required.
I have a compatible device,
it is correctly connected and
my apps are running but the
system still cannot find any
apps. –
Apps failed to fully close.
•Restart the apps and try again.
• If you have an Android device with apps that have
an exit or quit option, use this and then restart the
apps. Alternatively, use the force stop option in the
settings menu on your device.
• If you have an iOS device with iOS 7.0 or higher, tap
the home button on your device twice and then
swipe the app upward to close it.
I have an Android device
that is correctly connected,
I have restarted my apps
and they are running but the
system still cannot find
them. –
An issue on some older versions of the Android oper-
ating system could result in apps not being found.
•Switch Bluetooth off and on again to force the
system to reconnect to your device.
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