audio FORD MUSTANG MACH-E 2021 User Guide

DIGITAL RADIO LIMITATIONS
If you are outside the reception area, the
system could not work.
If you are on the fringe of the reception
area, the station could mute due to weak
signal strength.
Note:
If you are listening to HD1, the system
changes back to the analog broadcast until
the digital broadcast is available again. If
you are listening to any other multicast
channels, the station mutes and stays
muted unless it is able to connect to the
digital signal again.
Depending on the station quality, you could
hear a slight sound change when the
station changes between analog and
digital audio.
You cannot access a saved HD station if
your vehicle is outside the station ’s
reception area.
SWITCHING DIGITAL RADIO
RECEPTION ON AND OFF
1. Access the vehicle drawer on the touchscreen.
2. Press SETTINGS.
3. Press
Radio.
4. Switch
HD Radio on or off.
DIGITAL RADIO INDICATORS
HD Radio Indicator
The indicator appears when HD Radio is
on and you tune to a station broadcasting
HD Radio technology. The color of the indicator changes to
indicate the system status.
Gray indicates the system is acquiring a
digital station.
Orange indicates digital audio is playing.
Multicast Indicator
The multicast indicator appears if the
current station is broadcasting multiple
digital broadcasts. The highlighted
numbers indicate additional digital
channels available.
Note:
For stations that have more than one
HD multicast, the HD indicator and radio
text appears as a button. Press the button
to cycle through all of the HD stations on
that specific frequency.
SATELLITE RADIO
WHAT IS SATELLITE RADIO
Your factory-installed SiriusXM radio
system includes a limited subscription
term, which begins on the date of sale or
lease of your vehicle. See an authorized
dealer for availability.
For additional information about extended
subscription terms, visit www .SiriusXM. c om
in the United States,
www .SiriusXM. c a in
Canada, or call SiriusXM at
1-888-539-7474.
359
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Audio SystemE142616

Note:
SiriusXM reserves the unrestricted
right to change, rearrange, add or delete
programming including canceling, moving
or adding particular channels, and its prices,
at any time, with or without notice to you.
Neither SiriusXM and its affiliates nor Ford
Motor Company and its affiliates will be
liable to you or any third party for any such
modification, suspension or termination.
SATELLITE RADIO LIMITATIONS
For optimal reception performance, keep
the antenna clear of snow and ice build-up
and keep luggage and other material as
far away from the antenna as possible.
Placing luggage over the antenna may
reduce performance.
Hills, mountains, tall buildings, bridges,
tunnels, freeway overpasses, parking
garages, dense tree foliage and
thunderstorms can interfere with your
reception.
When you pass a ground-based
broadcast-repeating tower, a stronger
signal may overtake a weaker one and
could result in the audio system muting.
Your display could show an error message
to indicate the interference.
LOCATING THE SATELLITE RADIO
IDENTIFICATION NUMBER
1. Select SiriusXM as the audio source.
2. Tune to channel 0.
SELECTING A CHANNEL
Manually Selecting a Channel Press the button to find the
previous or next available radio
channel. Linear Tuner
The linear tuner is displayed when
manually selecting a channel. You can
swipe left or right on the linear tuner
carousel to navigate through the channel
list. Tap on a channel title to listen to it.
Using Direct Tune
1. Press the channel up or down button
to open the linear tuner screen.
2. Press Direct Tune to open the number
pad.
3. Enter the channel you prefer.
Using Browse
1. Press
Browse.
2. Select a channel.
SATELLITE RADIO SETTINGS
Subscription
Your subscription status is displayed. You
can subscribe or manage your subscription
directly from the touchscreen.
Listener Add/Switch
You can create up to five listener profiles
per SiriusXM account. Each listener profile
can be personalized with a name and
profile image.
Note: Requires a trial or active subscription
to use.
Note: A default profile is available when no
listener profiles are created.
SiriusXM Favorites
SiriusXM Favorites are shown for the active
listener profile. While you are listening to
SiriusXM, you can save favorites by:
360
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Audio SystemE328569 E328570

•
Tapping the currently tuned channel
or show logo on the SiriusXM audio
screen. A favorite icon appears next to
the logo when it is saved as a favorite.
• Tuning to a channel or show you want
to save as a favorite. Navigate to the
SiriusXM Favorites screen and press
the Add Current button. The currently
tuned channel or show is saved as a
favorite.
• Saving a radio preset. This saves the
currently tuned SiriusXM channel or
show as a favorite.
Note: Requires a trial or active subscription
to use.
Listening History
Listening history is a list of recently listened
to SiriusXM content and is shown for the
active listener profile. You can view,
manage and reset the listening history
using the controls on the touchscreen. Note:
Requires a trial or active subscription
to use.
Listener Settings
Listener settings apply to the active
listener profile.
Note: Requires a trial or active subscription
to use.
Note: A default profile is available when no
listener profiles are created.
Help and Support
You can contact SiriusXM Customer Care
directly from SYNC and view information
required to manage your SiriusXM account.
361
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Audio System

AUDIO SYSTEM – TROUBLESHOOTING
AUDIO SYSTEM – INFORMATION MESSAGES
Satellite Radio Troubleshooting
Recommended Action
Potential Effects
Error Message
Internet connectivity is
turned off. See Connected Vehicle (page 350).
Internet streaming and On
Demand shows are unavail- able and some SiriusXMfeatures are disabled.
Connectivity Disabled
SYNC will attempt to
connect. See
Satellite
Radio Limitations (page
360). Switch to a satellite
connection for the current channel if the option is available.
Audio system may mute.
"Switch to Satellite" button may be displayed on the
SiriusXM audio screen if the
channel is also available via satellite.
No Internet
Antenna may be obstructed
or satellite reception is weak
in your location. See Satel-lite Radio Limitations
(page
360). Switch to an
internet connection for the
current channel if the option is available.
Audio system may mute.
“Switch to Internet” button
may be displayed on the
SiriusXM audio screen if the
channel is also available via streaming.
No Satellite Signal
Allow some time for audio
to load or tune to a different channel.
Audio system may mute
while audio attempts to load.
Slow Network Connection
A temporary update may be
in progress. Allow some time
before retrying to tune to the
channel. If issue persists, thechannel may no longer be available.
Audio system may mute.
Radio may tune to adifferent channel.
Channel Unavailable
A temporary update may be
in progress. Allow some timebefore retrying to play the
episode. If issue persists, the episode may no longer be available.
Audio system may mute.
Radio may tune to adifferent channel.
Episode Unavailable
362
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Audio System

Retry action after some time
or tune to a different channel.
Audio system may mute.
Radio may tune to adifferent channel.
Something went wrong
Your subscription has
expired or you have not yet
subscribed for access to the listed content. Navigate to Subscription under the
Satellite Radio Settings
menu. If you have an active
subscription which includes
the listed channel or content and you see this error, youmay need to refresh your
radio. To refresh your Siri-
usXM radio, visit www.siri-
usxm.com/refresh in the US, or www.siriusxm.ca/refresh in Canada.
You may need to provide
your SiriusXM Radio identific- ation number. See
Locating the Satellite Radio IdentificationNumber (page 360).
Cannot listen to selected
content. Content may
appear grayed out and some features may be disabled.
Subscribe to Listen
363
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Audio System

Your subscription does not
include access to the listed content. You may need to
upgrade your subscription. Navigate to Subscription
under the Satellite Radio
Settings menu. If you have
an active subscription which includes the listed channel
or content and you see this error, you may need to
refresh your radio. To refresh your SiriusXM radio, visit
www.siriusxm.com/refresh in the US, or www.siri-
usxm.ca/refresh in Canada. You may need to provide
your SiriusXM Radio identific- ation number. See
Locating the Satellite Radio IdentificationNumber (page 360).
Cannot listen to selected
content. Content may
appear grayed out and some features may be disabled.
Upgrade to Listen
Content is not available in
your location or SiriusXM is unable to determine your location. Tuning to a
different channel may resolve the issue.
Audio may mute.
“Not avail-
able in your location ” or
“Unable to determine your
location ” may be displayed.
Location Restricted Content
The Block Explicit Content
filter is turned on. Navigate to Listener Settings under
the Satellite Radio Settings menu to access the Block Explicit Content filter.Navigate to Listener
Settings. See
Satellite
Radio Settings (page 360).
Audio may mute. Radio may
tune to a different channel.
Channel Blocked
If issue persists, you may
need to visit an authorized dealer for service.
Audio may mute. Access to
SiriusXM features may be unavailable.
Antenna Problem or Hard-
ware Problem
364
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Audio System

Allow SiriusXM some time
to complete updating.
Audio may mute.
SiriusXM Updating...
No action necessary. If
loading time is longer than
usual, See Satellite Radio Limitations (page 360).
Audio may mute. Content
may be temporarily unavail- able while loading.
Loading...
No action necessary. Allow
SiriusXM some time to finish loading.
Audio may mute. Content
and controls may be
temporarily unavailable.
SiriusXM Loading...
365
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Audio System

Audio System
Audio system muted.
Connected Device Cell phone microphone muted.
Phone call in progress.
Media player connected.
Cell phone network signal
strength.
Cell phone roaming.
Text message received.
Unread email message.
Automatic crash notification
system off.
Cell phone battery status.
Vehicle Data Wi-Fi available.
Wi-Fi connected.
Vehicle data sharing on. Vehicle data sharing off.
Vehicle location sharing on.
Vehicle data and vehicle location
sharing on.
Wireless Accessory Charger Wireless accessory charger
active.
Action Area
The action area is on the left side of the
display and contains status updates that
require your action. Tap the icons in the
action area to learn more about them.
Vehicle System Update Vehicle system update available.
Vehicle system update requires
schedule.
Vehicle system update requires
consent.
Vehicle system update requires
Wi-Fi.
Vehicle system update schedule
reminder.
Vehicle system update not
successful.
Vehicle system update
successful.
367
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Center Display OverviewE353221 E353213 E353208 E335295 E353216 E335293 E353219 E335292 E353214 E327789 E327785 E327786 E353217 E327787 E327788 E353218

INTELLECTUAL PROPERTY RIGHTS:
All title and intellectual property rights in
and to the SOFTWARE (including but not
limited to any images, photographs,
animations, video, audio, music, text and
"applets" incorporated into the
SOFTWARE), the accompanying printed
materials, and any copies of the
SOFTWARE, are owned by FORD MOTOR
COMPANY, or its affiliates or suppliers. The
SOFTWARE is licensed, not sold. You may
not copy the printed materials
accompanying the SOFTWARE. All title
and intellectual property rights in and to
the content which may be accessed
through use of the SOFTWARE is the
property of the respective content owner
and may be protected by applicable
copyright or other intellectual property
laws and treaties. This EULA grants you no
rights to use such content outside its
intended use. All rights not specifically
granted under this EULA are reserved by
FORD MOTOR COMPANY, its affiliates,
and third party software and service
providers and suppliers. Use of any on-line
services which may be accessed through
the SOFTWARE may be governed by the
respective terms of use relating to such
services. If this SOFTWARE contains
documentation that is provided only in
electronic form, you may print one copy of
such electronic documentation.
EXPORT RESTRICTIONS: You
acknowledge that the SOFTWARE is
subject to U.S. and European Union export
jurisdiction. You agree to comply with all
applicable international and national laws
that apply to the SOFTWARE, including
the U.S. Export Administration Regulations,
as well as end-user, end-use and
destination restrictions issued by U.S. and
other governments. TRADEMARKS: This EULA does not grant
you any rights in connection with any
trademarks or service marks of FORD
MOTOR COMPANY, its affiliates, and third
party software and service providers.
PRODUCT SUPPORT:
Please refer to
FORD MOTOR COMPANY instructions
provided in the documentation for the
DEVICES product support, such as the
vehicle owner guide.
Should you have any questions concerning
this EULA, or if you desire to contact FORD
MOTOR COMPANY for any other reason,
please refer to the address provided in the
documentation for the DEVICES.
No Liability for Certain Damages:
EXCEPT AS PROHIBITED BY LAW, FORD
MOTOR COMPANY, ANY THIRD PARTY
SOFTWARE OR SERVICES SUPPLIERS,
AND THEIR AFFILIATES SHALL HAVE NO
LIABILITY FOR ANY INDIRECT, SPECIAL,
CONSEQUENTIAL OR INCIDENTAL
DAMAGES ARISING FROM OR IN
CONNECTION WITH THE USE OR
PERFORMANCE OF THE SOFTWARE. THIS
LIMITATION SHALL APPLY EVEN IF ANY
REMEDY FAILS OF ITS ESSENTIAL
PURPOSE. THERE ARE NO WARRANTIES
OTHER THAN THOSE THAT MAY BE
EXPRESSLY PROVIDED FOR YOUR NEW
VEHICLE.
SYNC® Automotive Important Safety
Information Read and follow
instructions:
• Before using your SYNC® system, read
and follow all instructions and safety
information provided in this end user
manual ("Owner Guide".) Not
following precautions found in the
Owner Guide can lead to an accident
or other serious injuries.
411
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Customer Information

2. Account Information
You agree: (a) when registering the
TeleNav Software, to provide TeleNav with
true, accurate, current, and complete
information about yourself, and (b) to
inform TeleNav promptly of any changes
to such information, and to keep it true,
accurate, current and complete.
3. Software License
•
Subject to your compliance with the
terms of this Agreement, TeleNav
hereby grants to you a personal,
non-exclusive, non-transferable license
(except as expressly permitted below
in connection with your permanent
transfer of the TeleNav Software
license), without the right to
sublicense, to use the TeleNav
Software (in object code form only) in
order to access and use the TeleNav
Software. This license shall terminate
upon any termination or expiration of
this Agreement. You agree that you will
use the TeleNav Software only for your
personal business or leisure purposes,
and not to provide commercial
navigation services to other parties.
3.1 License Limitations
• (a) reverse engineer, decompile,
disassemble, translate, modify, alter
or otherwise change the TeleNav
Software or any part thereof;
(b)
attempt to derive the source code,
audio library or structure of the
TeleNav Software without the prior
express written consent of TeleNav;
(c)
remove from the TeleNav
Software, or alter, any of TeleNav's or
its suppliers' trademarks, trade names,
logos, patent or copyright notices, or
other notices or markings;
(d) distribute, sublicense or otherwise
transfer the TeleNav Software to
others, except as part of your
permanent transfer of the TeleNav
Software; or
(e) use the TeleNav
Software in any manner that
I. infringes the intellectual property or
proprietary rights, rights of publicity or
privacy or other rights of any party,
ii. violates any law, statute, ordinance or
regulation, including but not limited to laws
and regulations related to spamming,
privacy, consumer and child protection,
obscenity or defamation, or
iii. is harmful, threatening, abusive,
harassing, tortuous, defamatory, vulgar,
obscene, libelous, or otherwise
objectionable; and (f) lease, rent out, or
otherwise permit unauthorized access by
third parties to the TeleNav Software
without advanced written permission of
TeleNav.
4. Disclaimers
• To the fullest extent permissible
pursuant to applicable law, in no event
will TeleNav, its licensors and suppliers,
or agents or employees of any of the
foregoing, be liable for any decision
made or action taken by you or anyone
else in reliance on the information
provided by the TeleNav Software.
TeleNav also does not warrant the
accuracy of the map or other data used
for the TeleNav Software. Such data
may not always reflect reality due to,
among other things, road closures,
construction, weather, new roads and
other changing conditions. You are
responsible for the entire risk arising
out of your use of the TeleNav
Software. For example but without
limitation, you agree not to rely on the
TeleNav Software for critical
navigation in areas where the
well-being or survival of you or others
417
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Customer Information