GMC CANYON 2011 Owner's Manual

Bla ck pla te (1 ,1 )
G M C Can yon Owner M an ual - 2011
T e ch nic al D ata 12-1
T e ch nic al D ataV eh ic le Id en tif ic atio nV eh ic le Id entif ic a tio n
N um ber (V IN )... . . .. . .. .. .. 12-1
S erv ic e Parts Id en tif ic a tio n
L abel.. .. . .. .. .. .. .. .. .. .. .. 12-1V eh ic le DataC apacit ie s and
S pecif ic a tio n s ... . ... ... ... . 12-2
E ngin e Driv e Belt R outin g ... 12-4
V eh ic le Id en tif ic atio nV eh ic le Id en tif ic atio n
N um ber (V IN )This le galid en tif ie r is in th e fr o nt
c o rn er of th e in str u m en t pane l, on
t h e le ft sid e of th e ve hic le . It ca n be
s e en th ro ugh th e win dsh ie ld fr o m
o uts id e. T he VIN als o app ears on
t h e Vehic le Certif ic a tio n and Serv ic e
P arts la b els an d ce rtif ic a te s of tit le
a nd re gis tr a tio n.
E ngin e Id en tif ic atio nT he eig hth ch ara cte r in th e VIN
i s th e engin e co de. T his co de
i d e ntif ie s th e ve hic le engin e,
s p e cif ic a tio ns, and re pla ce m ent
p arts . S ee E ngin e Specif ic a tio n s
u nder C apacit ie s and Specif ic a tio ns
o n page 12 2 fo r th e ve hic le
e ngin e co de.S erv ic e Parts
I d en tif ic atio n Lab elT his la bel, on th e in sid e of th e glo ve
b ox, has th e fo llo w in g in fo rm atio n:.
V ehic le Id entif ic a tio n
N um ber (V IN )
.
M odeld esig natio n
.
P ain t in fo rm atio n
.
P ro ductio n optio ns and sp ecia l
e quip m ent
D o not re m ove th is la belfr o m th e
v e h ic le .

Bla ck pla te (2 ,1 )
G M C Can yon Owner M an ual - 2011
1 2-2 Te ch nic al D ataV eh ic le DataC ap acit ie s an d Specif ic atio nsT he fo llo w in g ap pro xim ate co nve rs io n ca pacit ie s are giv e n in metr ic and Eng lis h co nve rs io ns. S ee Reco m mended
F lu id s and Lub ric a nts on page 11 6 fo r m ore in fo rm atio n .
C ap acit ie s an d Specif ic a tio n s
A pplic atio n C
ap acit ie s
M etr ic Eng lis h
A ir C ondit io nin g Refr ig e ra nt R 134 a F
or th e air co nd it io nin g sy ste m re fr ig era nt ch a rg e
a m ou nt, se e th e re fr ig era nt la bello ca te d under th e
h o od. S ee yo ur deale r fo r m ore in fo rm atio n.
C oolin g Syste m
2 .9 L L4 Engin e 9.8 L 10.4 qt
3 .7 L L5 Engin e 10 .0 L 10.6 qt
5 .3 L V8 Engin e 13.0 L 13.7 qt
E ngin e Oil w it h Filt e r
2 .9 L L4 Engin e 4.7 L 5.0 qt
3 .7 L L5 Engin e 5.7 L 6.0 qt
5 .3 L V8 Engin e 5.7 L 6.0 qt

Bla ck pla te (3 ,1 )
G M C Can yon Owner M an ual - 2011
T e ch nic al D ata 12-3
C ap acit ie s an d Spec if ic atio n s (c o nt'd )
A pplic atio n C
ap acit ie s
M etr ic Englis h
F uelTa nk 74 L 19.5 gal
T ra nsm is sio n
A uto m atic (P an Rem ova la nd Fil t e r R epla ce m ent) 4.7 L 5.0 qt
M anua l Rear-W heelD riv e (D ra in and Refill) 2.2 L 2.3 qt
M anua l Fou r-W heelD riv e (D ra in and Refill ) 2.3 L 2.4 qt
W hee lN ut To rq ue 140 Y 100 lb ft
A ll ca pacit ie s are ap pro xim ate . W hen addin g, be su re to fill to th e appro xim ate le ve l, as re co m mended in th is
m anual. R ech eck flu id le ve la fte r fil lin g.
E ngin e Specif ic atio ns
Ty p e VIN Code Tra n sm is sio n Spark Plu g Gap
2 .9 L L4 9A
uto m atic
M anu al 1
.0 1 m m (0 .0 40 in )
3 .7 L L5 EAuto m atic 1.0 1 m m (0 .0 40 in )
5 .3 L V8 PAuto m atic 1.0 1 m m (0 .0 40 in )

Bla ck pla te (4 ,1 )
G M C Can yon Owner M an ual - 2011
1 2-4 Te ch nic al D ataE ngin e Driv e Belt R outin g
2.9 L an d 3.7 L Engin es
5.3 L Eng in e

Bla ck pla te (1 ,1 )
G M C Can yon Owner M an ual - 2011
C usto m er In fo rm atio n 13-1
C usto m er
I n fo rm atio nC usto m er In fo rm atio nC usto m er S atis fa ctio n
P ro ce dure (U .S .and
C anada ) .... .... .. .... .... .. 13-1
C usto m er S atis fa ctio n
P ro ce dure (M exic o ) .. .. .. .. 13-3
C usto m er A ssis ta n ce Off ic e s
( U .S .and Can ad a) ... . . . ... 13-5
C usto m er A ssis ta n ce Off ic e s
( M exic o ) .... . .. ... .... ... ... 13-5
C usto m er A ssis ta n ce fo r Te xt
T e le ph one (T TY )U se rs (U .S .
a nd Can ad a) ... . ..... ...... 13 -6
O nlin e Owne r C en te r ... . .. .. 13-6
G M Mob il it y Reim bu rs e m ent
P ro gra m (U .S .an d
C anada ) .... .... .. .... .... .. 13-7
R oadsid e Assis ta nce Pro gra m
( U .S .and Can ad a) ... . . . ... 13-8
R oadsid e Assis ta nce
P ro gra m (M exic o ) .... .. .. . 13-1 0
S ch edulin g Serv ic e
A ppo in tm en ts (U .S .and
C anada ) .... . .. .. ... .. .. . . 13-1 0 C
ourte sy Tra nsp orta tio n
P ro gra m (U .S .an d
C ana da) .... .. .. .. ... .. .. .. 13 -1 1
C olli s io n Dam ag e Repair
( U .S .and Canad a) ... . ... . 13-1 2
S erv ic e Pub lic a tio ns
O rd erin g In fo rm atio n .. .. . . 13-1 5
R ep ortin g Safe ty Defe ctsR eportin g Safe ty Defe cts to
t h e Unit e d Sta te s
G ove rn m ent ... . . .. .. .. .. .. 13-1 6
R eportin g Safe ty Defe cts to
t h e Cana dia n
G ove rn m ent ... . . .. .. .. .. .. 13-1 6
R eportin g Safe ty Defe cts to
G enera lM oto rs ... . . ..... . 13 -1 7V eh ic le Data Rec o rd in g an d
P riv acyV ehic le Data Reco rd in g and
P riv a cy .. .. .. .. ... .. .. .. .. . 13 -1 7
E ve nt D ata Reco rd ers ... . . . 13-1 7
O nS ta r
®... . .. ..... ..... .. .. 13 -1 8
R adio Fre que ncy
I d entif ic a tio n (R FID ).. .. .. . 13-1 9
R adio Fre que ncy
S ta te m en t ... .. . .. ... ... .. . 13-1 9
C usto m er In fo rm atio nC usto m er Satis fa ctio n
P ro ced ure (U .S .an d
C an ad a)Y ou r sa tis fa ctio n and goodw ill a re
i m porta nt to yo ur deale r and to
G M C.N orm ally , any co nce rn s
w it h th e sa le s tr a nsa ctio n or th e
o pera tio n of th e ve hic le wil l b e
r e so lv e d by th e deale r's sa le s or
s e rv ic e departm ents . S om etim es,
h ow eve r, desp it e th e best in te ntio n s
o f all co nce rn ed, m is u nders ta ndin g s
c a n occu r. If yo ur co nce rn has not
b een re so lv e d to yo ur sa tis fa ctio n,
t h e fo llo w in g ste ps sh ould be ta ke n:
S TE P ONE: Dis c u ss yo ur co nce rn
w it h amem ber of deale rs h ip
m anagem ent. N orm ally , co nce rn s
c a n be quic kly re so lv e d at th at le ve l.
I f th e matte r has alr e ady been
r e vie w ed wit h th e sa le s, se rv ic e ,
o r parts m anager, co nta ct th e ow ner
o f th e deale rs h ip or th e genera l
m anager.

Bla ck pla te (2 ,1 )
G M C Can yon Owner M an ual - 2011
1 3-2 Custo m er In fo rm atio nS TE P TW O: If afte r co nta ctin g a
m em ber of dea le rs h ip managem ent,
i t appears yo u r co nce rn ca nnot be
r e so lv e d by th e dea le rs h ip wit h out
f u rth er he lp , in th e U.S ., ca ll
1 -8 00-4 62-8 782 , C usto m er
A ssis ta nce pro m pt. In Canada,
c a ll G en era lM oto rs of C anada
C usto m er C om munic a tio n at
1 -8 00-2 63-3 777 (E nglis h ) or
1 -8 00-2 63-7 854 (F re n ch ).
W eenco ura ge yo u to ca ll th e
t o ll- fr e e nu m ber in ord er to giv e yo ur
i n qu ir y pro m pt atte n tio n . H ave th e
f o llo w in g in fo rm atio n ava il a ble to
g iv e th e Custo m er A ss is ta nce
r e pre se n ta tiv e :.
V eh ic le Id entif ic a tio n Num ber
( V IN ). T his is ava ila b le fr o m th e
v e hic le re g is tr a tio n or tit le , or
t h e pla te at th e to p le ft of th e
i n str u m ent pa ne la nd vis ib le
t h ro ugh th e win dsh ie ld .
.
D eale rs h ip nam e and lo ca tio n.
.
V eh ic le deliv e ry date an d
p re se nt m ile ag e. W
hen co nta ctin g GM C,re m em be r
t h at yo ur co nce rn will lik e ly be
r e so lv e d at a de ale r's fa cili t y .
T hat is why we su gge st fo llo w in g
S te p One fir s t.
S TE P TH R EE  U.S .O w ners :
B oth Genera lM oto rs and yo u r
d eale r are co m mit te d to makin g
s u re yo u are co m ple te ly sa tis fie d
w it h yo ur ne w ve hic le . H ow eve r,
i f yo u co ntin u e to re m ain unsa tis fie d
a fte r fo ll o w in g th e pro ce dure
o utlin ed in Ste ps One and Tw o,
y o u ca n file wit h th e Bette r B usin ess
B ure au (B BB )A uto Lin e
®P ro g ra m
t o enfo rc e yo u r rig hts .
T he BBB Auto Lin e Pro g ra m is an
o ut of co urt pro gra m ad m in is te re d
b y th e Coun cil o f B ett e r B usin ess
B ure aus to se ttle auto m otiv e
d is p ute s re g ard in g ve h ic le re pa ir s or
t h e in te rp re ta tio n of th e New Veh ic le
L im it e d W arra nty . A lt h oug h yo u may
b e re quir e d to re so rt to th is in fo rm al
d is p ute re so lu tio n pro g ra m prio r to
f ill in g out a co urt actio n, use of th e
p ro gra m is fr e e of ch a rg e and yo u r
c a se wil l g en era lly be hea rd wit h in 4
0 days . If yo u do not agre e wit h th e
d e cis io n giv e n in yo ur ca se , yo u
m ay re je ct it and pro ce ed wit h any
o th er ve nue fo r re lie f ava il a ble
t o yo u.
Y ou may co nta ct th e BBB Auto
L in e Pro gra m usin g th e to ll- fr e e
t e le p hone num ber or w rit e th em at
t h e fo llo w in g addre ss :
B BB Auto Lin e Pro gra m
C oun cil o f B ette r B usin ess
B ure aus, In c.
4 2 00 W ils o n Boule va rd
S uit e 800
A rlin gto n, V A 22203-1 838
T e le phone: 1-8 00-9 55-5 100
w ww.d r.b bb.o rg /g oauto
T his pro gra m is ava il a ble in all
5 0 sta te s and th e Dis tr ic t of
C olu m bia . E lig ib ilit y is li m it e d by
v e hic le age, m ile age, and oth er
f a cto rs . G enera lM oto rs re se rv e s
t h e rig ht to ch ange elig ib ili t y
l im it a tio ns and/o r dis c o ntin ue it s
p a rtic ip atio n in th is pro gra m .

Bla ck pla te (3 ,1 )
G M C Can yon Owner M an ual - 2011
C usto m er In fo rm atio n 13-3
S TE P TH R EE  Can ad ia n
O w ners : In th e eve nt th at yo u do
n ot fe elyo ur co nce rn s have been
a ddre ss e d afte r fo llo w in g th e
p ro ce dure outlin ed in Ste p s One
a nd Tw o, G enera lM oto rs of C ana da
L im it e d wan ts yo u to be aw are
o f it s pa rtic ip atio n in a no-c h arg e
M edia tio n/A rb it r a tio n Pro gra m .
G ene ra lM oto rs of C anada Lim it e d
h as co m mit t e d to bin din g arb it r a tio n
o f ow ner dis p ute s in vo lv in g
f a cto ry -re la te d ve hic le se rv ic e
c la im s. T he pro g ra m pro vid es fo r
t h e re vie w of th e fa cts in vo lv e d by
a n im partia lth ir d pa rty arb it e r, and
m ay in clu de an in fo rm alh earin g
b efo re th e arb it e r. T he pro gra m is
d esig ned so th a t th e entir e dis p ute
s e ttle m en t pro ce ss, fr o m th e tim e
y o u file yo u r co m pla in t to th e fin a l
d ecis io n, sh ould be co m ple te d in
a ppro xim ate ly 70 days. W ebeli e ve
o ur im partia lp ro g ra m offe rs
a dva nta ge s ove r co u rts in most
j u ris d ic tio ns beca use it is in fo rm al,
q uic k, and fr e e of ch arg e. F
or fu rth er in fo rm atio n co nce rn in g
e lig ib il it y in th e Canad ia n Moto r
V ehic le Arb it r a tio n Pla n (C AM VA P),
c a ll to ll - fr e e 1-8 00-2 07 -0 68 5,
o r ca ll th e Genera lM oto rs
C usto m er C om munic a tio n Centr e ,
1 -8 00-2 63 -3 777 (E ng li s h ),
1 -8 00-2 63 -7 854 (F re nch ),
o r w rit e to :
M edia tio n/A rb it r a tio n Pro gra m
c /o Custo m er C om mun ic a tio n
C entr e
G enera lM oto rs of C an ada Lim it e d
M ail C ode : C A1-1 63-0 05
1 908 Colo n elS am Driv e
O sh aw a, O nta rio L1H 8P 7
T e le phon e: 1-8 00 -9 5 5-5 100
Y our in q uir y sh ou ld be acco m pan ie d
b y th e Vehic le Id e ntif ic a tio n
N um ber(V IN ).
C usto m er Satis fa ctio n
P ro ced ure (M exic o )D id yo u get th e W arra nty Exte n sio n
P la n? This pla n is re co m mended by
G enera lM oto rs to su pple m ent th e
w arra nty in clu ded wit h yo ur new
v e h ic le purc h ase .
S ee yo ur deale r fo r deta ils .

Bla ck pla te (4 ,1 )
G M C Can yon Owner M an ual - 2011
1 3-4 Custo m er In fo rm atio nC usto m er A ss is ta n ce
P ro ced ureO wner sa tis fa ctio n and goo dw ill a re
v e ry im po rta nt to yo ur deale r and
G en era lM oto rs .
N orm ally , an y pro ble m wit h th e
t r a nsa ctio n , sa le , or usa ge of
y o ur ve hic le must be han d le d
b y yo u r dea le r sa le s or se rv ic e
d epartm ents . H ow eve r, w e
r e co gniz e th at desp it e th e good
i n te ntio ns of all p artie s in vo lv e d,
s o m etim es a mis u nde rs ta ndin g
m ay occu r.
I f yo u ha ve apro ble m th at has not
b een sa tis fa cto rily ha nd le d th ro ugh
t h e norm alm ea ns, w e su ggest th e
f o llo w in g ste ps:
S TE P ONE
E xp la in yo ur ca se to th e deale r
s e rv ic e age nt, se rv ic e manager,
d eale r sa le s agen t, or sa le s
m anag er, dep endin g on yo ur ca se . M
ake su re th at th ey ha ve all
n ece ssa ry in fo rm atio n . T he y
a re in te re ste d in yo u r co n tin ua l
s a tis fa ctio n .
S TE P TW O
I f yo u are no t sa tis fie d, ple a se
c o nta ct th e genera lm anag er or th e
d eale rs h ip ow ne r to ask fo r th eir
h elp . If th e y are not able to re so lv e
y o ur ca se , ask th em to co n ta ct th e
r ig ht people at G enera lM oto rs fo r
s u pport, if nee ded .
S TE P TH REE
I f yo ur ca se is not re so lv e d in a
r e aso nable am ou nt of tim e by yo ur
d eale r, ple a se ca ll th e Gen era l
M oto rs Custo m er A ssis ta nce
C ente r(C AC )and pro vid e th e
f o ll o w in g in fo rm atio n :
.
N am e
.
Addre ss
.
P hone num be r
.
M odelye ar
.
B ra nd
.
V ehic le Id entif ic a tio n
N um ber(V IN )
.
M il e age
.
D eliv e ry date
.
D escrip tio n of th e pro ble m
.
D eale rs h ip nam e
.
Deale rs h ip addre ss
S ee Custo m er A ssis ta nce Offic e s
( U .S .and Canada) on page 13 5
o r C usto m er A ssis ta nce Offic e s
( M exic o ) on page 135 fo r m ore
i n fo rm atio n.

Bla ck pla te (5 ,1 )
G M C Can yon Owner M an ual - 2011
C usto m er In fo rm atio n 13-5
C usto m er A ss is ta n ce
O ffic es (U .S .an d Can ad a)G M C enco ura g es cu sto m ers to ca ll
t h e to ll- fr e e num be r fo r assis ta nce .
H ow eve r, if a cu sto m er w is h es to
w rit e or e-m ail G M C,th e le tte r
s h ould be addre ss e d to :U nit e d Sta te sG M C Custo m er A ssis ta nce Cen te r
P .O .B ox 331 72
D etr o it , M I 48 23 2-5 17 2
w ww.G M C.c o m
1 8 00G M C8 78 2 (1 -8 00-4 62-8 782)
1 -8 00 -4 62 -8 58 3 (F or Te xt
T e le p hon e Devic e s (T T Y s))
R oadsid e Assis ta n ce :
1 -8 00 -4 62 -8 78 2
F ro m Puerto Ric o :
1 -8 00 -4 96 -9 99 2 (E ng li s h )
1 -8 00 -4 96 -9 99 3 (S pa nis h )
F ro m U.S .V ir g in Is la nds:
1 -8 00 -4 96 -9 99 4
C an ad aG enera lM oto rs of C ana da Lim it e d
C usto m er C om munic a tio n Centr e ,
M ail C ode : C A1-1 63-0 0 5
1 908 Colo n elS am Driv e
O sh aw a, O nta rio L1H 8P 7
w ww.g m c.c a
1 -8 00-2 63 -3 7 77 (E nglis h )
1 -8 00-2 63 -7 8 54 (F re n ch )
1 -8 00-2 63 -3 8 30 (F or Te xt
T e le phon e Devic e s (T TY s))
R oadsid e Assis ta n ce :
1 -8 00-2 68 -6 8 00A ll O vers ea s Locatio nsP le ase co nta ct th e lo ca lG en era l
M oto rs Busin ess Unit .
M exic o ,C en tr a l A m eric a an d
C arib bean Is la n d s/C oun tr ie s
( E xcep t P uerto Ric o an d
U .S .V ir g in Is la n ds)G enera lM oto rs de Mexic o , S .
d e R.L . de C.V .
C usto m er A ssis ta nce Cente r
A v. E je rc it o Nacio nal# 843
C ol. G ra nada
C .P . 11 520, Mexic o , D .F .
0 1-8 00-4 66-0 801
L ong Dis ta nce : 011 -5 2-5 3 29 0801C usto m er A ssis ta n ce
O ffic es (M exic o )To co nta ct th e Custo m er A ssis ta n ce
C ente r(C AC ), use th e phone
n um bers lis te d in th is se ctio n.
C usto m er assis ta nce is ava ila ble
M onday th ro ugh Frid ay, 08:0 0 to
2 0:0 0 hours , and Satu rd ays fr o m
0 8:0 0 to 15:0 0 hours .
A ll e -m ail in quir ie s to th e Custo m er
A ss is ta nce Cente r(C AC )sh ould be
s e n t to : ca c.g m c@ gm .c o m .

Bla ck pla te (6 ,1 )
G M C Can yon Owner M an ual - 2011
1 3-6 Custo m er In fo rm atio nM exic oF ro m Mexic o Cit y
5 329-0 812
F ro m Oth er M exic o Locatio ns
0 1-8 00-4 66 -0 81 2U nit e d Sta te s an d Can ad a1-8 6 6-4 6 6-8 1 91C osta Ric a0 0-8 00-0 52 -1 00 5G uate m ala1 -8 0 0-9 9 9-5 2 52P an am a00-8 00-0 52 -0 00 1D om in ic an Rep ublic1 -8 8 8-7 5 1-5 3 01
E lS alv ad or800-6 273H ond ura s8 00-0 122 -6 101C usto m er A ssis ta n ce fo r
T e xt Te le p h one (T TY )
U sers (U .S .an d Can ad a)To assis t cu sto m ers who are dea f,
h ard of hearin g, or sp e ech im pa ir e d
a nd who use Te xt Te le p hon es
( T TY s), G M C has TT Y eq uip m en t
a va il a ble at it s Custo m er A ss is ta nce
C ente r. A ny TTY use r ca n
c o m munic a te wit h GM C by dia li n g :
1 -8 00-4 62-8 58 3. T TY use rs in
C anada ca n dia l1 -8 0 0-2 63-3 83 0.
O nlin e Owner C en te rG M C Owner C en te r (U .S .) 
w w w.g m co w nerc en te r.c o mIn fo rm atio n and se rv ic e s
c u sto m iz e d fo r yo ur sp ecif ic
v e hic le  all in one co nve nie nt
p la ce ..
D ig it a lo w ner m anual, w arra nty
i n fo rm atio n, and more
.
S to re onlin e se rv ic e and
m ain te nance re co rd s
.
G M C deale r lo ca to r fo r se rv ic e
n atio nw id e
.
E xc lu siv e priv ile ges and off e rs
.
R eca ll n otic e s fo r yo ur sp ecif ic
v e hic le
.
O nS ta r and GM Card m em ber
S erv ic e s Earn in gs su m marie s