USB KIA NIRO 2021 Navigation System Quick Reference Guide
Page 279 of 308
9-93
0000
A
Make sure that a USB device with update files is connected to the system before turning 
off the vehicle.
0000
A
When you set the update time to "0", the update notification window appears and then 
the update starts.
 000DTo close the notification window and proceed with the update, press 
Yes.
 000DTo cancel the update, press No.
0000
A
Once the update has started, you cannot cancel it. After the update, the\
 system 
automatically turns off.
0000
A
When you start the vehicle, the update complete notification appears to show the update 
result. After update is completed, the SW Info/Update screen displays the updated 
version.
0000
A
When you turn on the system while updating, you can see its progress.
0000
A
Scheduled update is canceled when:
 000DLow battery is detected when turning off the vehicle.
 000DThe storage device with the update files is disconnected.
 000DThe vehicle is started before the update scheduled time.
 000DThe system has been turned off for more than 3 minutes with the vehicle turned off.  
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10-4
USB playback
SymptomPossible causeSolution
Files in a USB device 
cannot be played. There are no 
compatible files for 
playbackCopy the files that can be played by the 
system to the USB device and connect the 
device again. 
> See "
USB mode."
Poor connection is 
found. Remove the USB device from the USB port 
and then reconnect it properly.
The USB device is 
dirty. Remove foreign materials from the surface 
that contacts the USB device and USB port.
A USB hub or 
extension cable is 
used.
Connect the USB device directly to the USB 
port on the vehicle.
The USB device is 
non-standard. Use a USB device that is compatible with the 
system. 
> See "
USB mode."
The USB device is 
damaged. Use your computer to format the USB device 
and then connect the device again. Format 
the device in FAT16/32 format.   
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10-6
Phone projection
SymptomPossible causeSolution
The phone 
projection function 
is not performed 
when a smartphone 
is connected using a 
USB cable. Phone projection is 
not supported.
Visit the website to check whether your 
smartphone supports the phone projection.
 \225
Android Auto: https://support.google.
com/androidauto
 \225Apple CarPlay: http://www.apple.com/
ios/carplay
The function is 
inactive.
 \225 On the All Menus screen, press Setup  >
 
Device Connections, select the function 
to use, and then turn on the phone 
projection option.
 \225 Make sure that the phone projection is 
not disabled in the App settings or block-
out settings on your smartphone.
Smartphone is 
encountered with 
poor operation or 
malfunction.
 \225 Check that the smartphone battery level 
is not too low. Recognition may not work 
properly when the battery level is too 
low.
 \225The phone projection may not work 
properly when the signal strength is 
weak.
 \225When the smartphone is locked, first 
unlock it.
 \225Initialize the smartphone and connect 
the device again.
A black screen 
appears when the 
phone projection is 
activated or in use. The smartphone 
malfunctions.
 \225
Remove the USB cable from the 
smartphone and connect the device 
again.
 \225Initialize the smartphone and connect 
the device again.  
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10-11
FAQ
Navigation
QHow can I update the map?
AYou can download the latest map data to a USB device and use the device to update 
the map. 
> See "How to Update the Map and Software for your Infotainment System."
QGuidance is made by bypassing the route or the speed camera alerts are late.
ASelect another route after setting the route options. On the map screen, press 
 >
 Route  >
 Route Options to change the settings and resume navigation. 
> See " Changing the route search criteria."
When the system is not updated, update the software and map and then perform 
search again. 
> See "How to Update the Map and Software for your Infotainment System."
Bluetooth
QWhich functions can I use via Bluetooth?
AYou can use the hands-free call function with a mobile phone connected. You can also 
play music after connecting an audio device such as MP3 player or mobile phone. 
> See "Making a call via Bluetooth.", "Listening to music via Bluetooth ."
QHow can I register a Bluetooth device?
AOn the All Menus screen, press Setup >
 Device Connections  >
 Bluetooth  >
 
Bluetooth Connections  >
 Add New. From the Bluetooth device to be connected, 
search for the vehicle system and register it. Use the Bluetooth device to enter or 
approve the authentication number displayed on the system. Then the device is 
added to the list of Bluetooth devices in the system and automatically connected to 
the system. 
> See " Connecting a Bluetooth device."  
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10-13
Product specifications
Media player
USB mode
 [Music files
Item
Specifications
File format MPEG-1/2 Layer3, OGG (Vorbis), FLAC, WMA (Standard/Professional), 
WAV
Bit-rate and 
sampling frequency MP3
8–320 kbps (CBR/VBR), up to 48 kHz 
(ID3 tag version: Ver. 1.0, Ver. 1.1, Ver. 2.2, Ver. 2.3, Ver. 
2.4)
OGG Q1 to Q10, up to 48 kHz
FLAC 8/16/24-bit, up to 48 kHz
WMA Standard (0x161): up to L3 Profile, up to 385 kbps, up to 
48 kHz
Professional (0x162): up to M0b, up to 192 kbps, up to 
48 kHz
WAV 8/16 to bit, up to 48 kHz
Specification details Max. number of directory layers: 20 layers
Max. folder/file name length: 255 Bytes
Valid characters that can be used in a folder/file name: 2,350 
Alphanumeric characters/4,888 Chinese characters
Max. number of folders: 2,000 (including the root)
Max. number of files: 8,000  
Page 294 of 308
10-140000
A
The following files are not played.
 000DModified files (format-changed files)
 000DVariant files (e.g. MP3 files encoded by WMA audio codec)
 000DDRM (Digital Rights Management)-protected files
 000DFiles with no index
0000
A
Sound quality is not guaranteed in case of music files that use the bit-rate exceeding 192 
kbps.
0000
A
With the files that do not use the fixed bit rate, some functions may not work properly or 
the playback time may not appear accurately.
0000
A
When a trouble occurs while playing or you want to play an incompatible format file, use 
the latest encoder software to change the format before using the file.
 [USB storage devices
Item
Specifications
Byte/Sector 64 KB or less
Format system FAT16/32 (recommended), exFAT, NTFS
0000
A
With the USB storage devices that are not equipped with a plug-type connector (metal 
cover type), proper operation is not guaranteed.
 000DUSB storage devices with a plastic plug may not be recognized.
 000DUSB memory cards (e.g. CF cards, SD cards) may not be recognized.
0000
A
Problems that are caused by using USB storage devices (not specified in the following 
list), are not covered by the warranty.
Product name Manufacturer
XTICK LG
BMK BMK Technology
SKY-DRV Sky Digital
TRANSCEND JetFlash TranScend
Sandisk Cruzer SanDisk
Micro ZyRUS ZyRUS
NEXTIK DIGI Works
0000
A
USB hard drives may not be recognized.
0000
A
When using a USB mass storage device divided into logical drives, only the files saved in 
the first drive can be played.
0000
A
When a USB storage device has some Apps, media files may not be played.  
Page 300 of 308
10-20
H
HD Radio Data  2-20
HD Radio™  3-10
Home screen  1-10
Hybrid menu  2-25
L
Listening to musicBluetooth audio  4-7
Location registration  5-23
M
Map  5-6 POI display  5-17
Map update  9-90
Media device connection  4-2
Media player Bluetooth audio  4-8
USB music  4-2
Messages  6-17
Microphone  7-2
Multi-page Home screen  1-10
N
Navigation  5-2,  5-11
Notifications  2-24
E
Editing a location  5-27
Editing a route  5-17
Energy Flow  2-27
EV charging stations  5-29
F
FAQ  10-11 Bluetooth  10-11
Broadcast reception  10-12
Navigation  10-11
Self-inspection method upon  
failure  10-12
Finding a route easily  5-3 Destination search  5-3
Finding the route Adding a waypoint  5-17
Address search  5-11
Detour  5-20
Displaying POIs on the map  5-17
Frequently visited places  5-25
Gas stations  5-28
Location registration
Deleting a POI  5-27
Editing a POI  5-27
Registration after search  5-23
Map  5-6
Map update  9-90
Previous Destinations  5-13
Saving the current position  5-24
Searching for POIs  5-15
Volume adjustment  5-9
Fuel Economy  2-26  
Page 302 of 308
10-22UVO menu
Diagnosing the vehicle  8-6
Driving Information  2-23
Roadside Assistance  8-5
Settings  9-64, 
9-66
Virtual Assistant  8-7
Voice Local Search  8-8
Weather info  8-5
V
Vehicle settings  9-3,  9-15
Voice memo  7-21
Voice recognition Help  7-4
Microphone  7-2
Navigation commands  7-7
Other commands  7-10
POI name  7-11
Radio commands  7-8
Using the voice recognition  7-2
Volume setting  7-4
Voice recognition settings  9-50,  9-51
T
Troubleshooting  10-2
Bluetooth connection  10-5
Navigation operation  10-8
Phone projection  10-6
Sound and display  10-2
System operation  10-7
USB playback  10-4
TUNE Knob Function  9-35
Turning the system on or off  1-5
U
Update  9-90
USB file specifications  10-13
USB music  4-2
USB port  4-2
USB storage device specifications  10-14
Using the Driver talk mode in the  
rear seat  2-16
Using the Quiet mode in the rear seat  2-17
Using the rear-seat climate control  
system  2-14
Using the sound mood lamp  2-18
Using the touch screen  1-7
UVO Service  8-2
Find  8-9