KIA NIRO PHEV 2022 Quick Start Guide Base Audio
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9-19
 [Link to Cluster Illumination 
Control  
(if equipped)
You can set system brightness to be 
adjusted to match the instrument cluster′s 
brightness. If deactivated, this feature 
allows you to adjust screen brightness 
in day or night mode, depending on the 
mode selected.
 [Daylight
You can adjust screen brightness in day 
mode when you select  Daylight in the 
Mode option.
 [ Night
You can adjust screen brightness in night 
mode when you select  Night in the Mode 
option.
 \333 Note
To restore the default settings for the 
brightness modes, press Reset.
Illumination
You can adjust the screen brightness for 
each brightness mode.
Option A
Option B
 [Mode (if equipped)
You can set the screen brightness mode.
 \225 Automatic : The system brightness 
is adjusted according to the ambient 
lighting conditions or the headlamp 
status.
 \225 Daylight : The screen will stay bright.
 \225Night: The screen will stay dimmed.  
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9-20
Blue Light Filter
The blue light filter reduces eye fatigue by 
adjusting the levels of blue light displayed 
by the screen.
 [Use Blue Light Filter
You can set to use the blue light filter. 
After enabling the blue light filter, you can 
adjust the intensity.
 \333 Note
Depending on the vehicle model or 
specifications, adjusting the intensity may 
not be available.
 [Blue Light Filter Settings
You can set the system to activate the blue 
light filter automatically according to the 
ambient lighting conditions or manually 
enter a period for when to use the blue 
light filter.
 \225 Automatic : The blue light filter will 
function automatically according to the 
ambient lighting conditions.
 \225 Scheduled Time: The blue light filter will 
function during the set period.
Screen Saver  (if equipped)
You can select a screen saver option after 
turning off your screen by pressing and 
holding the Power button on the control 
panel.
 \225Analog Clock : The analog clock is 
displayed. To change the clock type, 
press 
.
 \225 Digital Clock : The digital clock is 
displayed.
 \225 None: No screen saver is displayed.
Home Screen (if equipped)
You can change the widgets and 
menus displayed on the Home screen. 
Personalize the Home screen by adding 
your favorite menus. 
> See ″Changing the 
Home screen widgets″ or
 ″ Changing the Home 
screen menu icons.″  
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9-21
Reset (if equipped)
You can reset your display settings to 
default values.
Display Off
You can turn off the screen by pressing 
Display Off on the display settings screen. 
Press the screen to turn it back on.
Media Change 
Notifications 
(if equipped)
You can set to briefly display media 
information at the top of the screen 
when not on the main media screen. If 
you change the media item by using any 
controls on the control panel or steering 
wheel, media information will appear 
regardless of this setting.
Extend Rear Camera Use (if 
equipped)
You can set the rear view screen to remain 
active even if you shift to any position 
other than ″R″ (Reverse) after backing up. 
When you shift to ″P″ (Park) or drive at a 
predetermined speed or faster, the rear 
view screen will be deactivated and the 
system will display the previous screen 
automatically.  
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9-22
Configuring the Wi-Fi 
settings 
(if equipped)
You can change the Wi-Fi connection 
settings for wireless phone projection.
Depending on the vehicle model or 
specifications, displayed screens and 
available options may vary.
On the Home screen, press  All 
Menus  > Setup  > Wi-Fi and 
select an option to change.
Use Wi-Fi for Phone 
Projection
You can activate or deactivate wireless 
connectivity for phone projection.
Generate New Wi-Fi 
Passkey
You can generate a new Wi-Fi passkey 
for wireless connections. If your wireless 
connection is poor, renew the passkey 
and try again.
Configuring the UVO 
settings 
(if equipped)
You can access the settings and 
information for UVO services.
Depending on the vehicle model or 
specifications, displayed screens and 
available options may vary.
On the Home screen, press  All 
Menus  > Setup  > UVO  and select 
an option to change.
Activate UVO
You can activate UVO services by creating 
a new account in your system or entering 
the verification code received from 
Owners.kia.com. 
> See ″Activating UVO 
services.″
911 Connect
You can enable or disable automatic 
connection to 911 in the event of 
emergency. 
> See ″Using 911 Connect .″
Modem Information
You can view your vehicle′s modem 
information or update your modem.
Modem Status
You can check the current modem status.  
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Troubleshooting
System status icons FAQ
Product specifications
Important information Index
Trademarks
Open Source Information
Appendix
10   
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10-2
Troubleshooting
Before reporting a malfunctioning system, refer to the following table for troubleshooting 
tips. If the problem persists or you are unable to locate your specific need, contact your 
place of purchase or dealer.
Sound and display
SymptomPossible causeSolution
No sound System turned off
 \225Ensure that the engine start/stop button 
is set to ″ACC″ or ″ON.″
 \225Press the Power button to turn on the 
system.
Low volume level Turn the Volume knob on the control panel 
to adjust the volume.
System muted Press the Mute button on the steering 
wheel to unmute the system.
Sound is heard from 
only one speaker. Unbalanced sound 
outputOn the 
All Menus screen, press  Setup > 
Sound and select where you want the 
sound to come from.
Sound is cut off or 
a distorted noise is 
heard. System vibration
This is not a malfunction. Vibration can 
cause distortion and even cut off sound. 
The system will function normally when the 
vibration stops.
The image quality is 
deteriorated. System vibration
This is not a malfunction. Vibration can 
cause distortion. The system will function 
normally when the vibration stops.
Aged or 
deteriorated 
screen If the problem persists, contact your place 
of purchase or dealer.
Small red, blue, or 
green dots appear on 
the screen. Because the LCD is manufactured with 
technology requiring extremely high pixel 
density, dead, stuck or poorly lit pixels may 
occur. The permitted amount is no more 
than 0.01 % of the total pixels.  
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10-3
USB playback
SymptomPossible cause Solution
The files on the USB 
storage device are 
not recognized. File format not compatible
Copy compatible media files to 
the USB device and reconnect the 
device. 
> See ″USB mode.″
Poor connectionDisconnect the USB storage device 
from the USB port and reconnect 
it correctly.
Damaged or dirty USB 
connectors Remove foreign substances from 
the USB connector of the storage 
device and the contact surface of 
the USB port.
USB hub or extension cable 
used Connect the USB storage device 
directly to the USB port.
Non-standard USB storage 
device used Use a USB storage device that is 
compatible with the system. 
> See 
″ USB mode.″
Corrupt USB storage device Format the USB storage device on 
a PC and reconnect it. Format the 
device in FAT16/32.
Bluetooth connection
SymptomPossible causeSolution
The system is not 
detected on the 
Bluetooth device. Pairing mode not 
activated
On the 
All Menus screen, press  Setup 
>  Device Connections  and switch 
the system to pairing mode. Then, try 
searching for the system again on the 
device.  
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10-4
SymptomPossible causeSolution
The Bluetooth device 
is not connected to 
the system. Bluetooth deactivated
Activate Bluetooth on the device.
Bluetooth error
 \225 Deactivate Bluetooth and reactivate 
it on the device. Then, reconnect the 
device.
 \225Turn the device off and on. Then, 
reconnect it.
 \225Remove the battery from the device 
and reinstall it. Then, turn the device 
on and reconnect it.
 \225Unregister Bluetooth pairing on both 
the system and the device and then 
re-register and connect them.
Phone projection
Symptom Possible causeSolution
Phone projection 
does not start. Phone projection not 
supported by the 
phoneVisit the following websites and ensure 
that the smartphone supports one of the 
corresponding functions.
 \225
Android Auto: https://support.google.
com/androidauto
 \225Apple CarPlay: https://www.apple.com/
ios/carplay
USB connection not 
supported Apple CarPlay does not support USB 
connections for systems that support 
wireless phone projection. Connect your 
iPhone to the system wirelessly and start 
Apple CarPlay. 
> See ″Connecting your 
iPhone via Apple CarPlay .″  
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10-5
SymptomPossible causeSolution
Phone projection 
disabled
 \225 Depending on the availability of 
wireless connectivity and usable 
connection types, enable phone 
projection by using one of the 
following ways:
 - For USB connections (if wireless 
connectivity is not supported): 
Press  All Menus  > Setup  > Device 
Connections , then select a function 
you want to use.
 - For USB connections (if wireless 
connectivity is supported): USB 
connections are available only for 
Android Auto. Press All Menus  > 
Setup  > Device Connections  and 
activate USB connectivity in the 
phone projection settings menu.
 - For wireless phone projection: Press 
All Menus  > Setup  > Wi-Fi and 
activate Wi-Fi connectivity.
 \225 Check if phone projection is disabled 
in the app settings or if there are any 
restrictions set on your smartphone.
Smartphone 
not ready or 
malfunctioning
 \225 Check if the smartphone′s battery 
is low. If the battery is low, the 
smartphone may not be recognized.
 \225If the network signal is weak, phone 
projection may not work correctly.
 \225If the smartphone is locked, unlock it.
 \225Reset the smartphone and reconnect it.
Authentication error 
in wireless connection If you are attempting to start a wireless 
connection, press All Menus 
> Setup  > 
Wi-Fi, generate a new Wi-Fi passkey, and 
try again.  
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10-6
SymptomPossible causeSolution
When phone 
projection starts or is 
in use, a black screen 
is displayed. Smartphone 
malfunctioning
 \225
If phone projection is active via USB, 
disconnect the USB cable from the 
smartphone and reconnect the cable.
 \225If phone projection is active via 
wireless connection, access the phone 
projection devices list, disconnect the 
smartphone, and reconnect it.
 \225Reset the smartphone and reconnect it.
System operation
Symptom Possible causeSolution
The previously used 
media mode is not 
activated after the 
system turns off and 
back on. Poor connection or 
playback error
If the corresponding media storage 
device is not connected or has a problem 
in playback when you turn on the 
system, the mode you previously used 
will be activated. Reconnect the media 
storage device or restart playback.
The system is slow or 
it does not respond. Internal system error
 \225
Press and hold the Reset button with 
a suitable tool, such as a pen or a 
paperclip.
 \225If the problem persists, contact your 
place of purchase or dealer.
The system does not 
turn on. Fuse shorted
 \225
Visit a repair shop and replace with a 
suitable fuse.
 \225If the problem persists, contact your 
place of purchase or dealer.